general problems of the 2010 Mercury Mariner - part 2

Suddenly lost all power. Car did not stall but had no throttle. There was no shoulder on busy route 46 in new jersey. I was fortunate to be able to coast into a wendy's parking lot to avoid a collision from the rear. Emergency repair was performed by a local mechanic. Identified fault code as p2112. Car restarted and I was forced by personal circumstance to drive the car home despite the incident. Very scary since I traveled on NJ turnpike by newark airport. . . Elevated highway, 3 lanes, no shoulder, 65mph, 18 wheelers. If car had stalled there, I would have been killed!!!! I want my government to take action to force Ford to do the right thing and force a safety recall for the throttle body assembly. .

I have no throttle response, engine rpm drop back to an idle, engine runs rough and stalls. No power. Moving to the side of the road, turn engine off and restart and will runs fine, but today this problem reoccurred every 4 miles. I was only 22 miles from home but that is a lot of stopping along side of the road.

My daughter was traveling in louisiana on business, when for no reason the SUV stopped on the interstate she phoned me in tears on the issue, she was stranded on the interstate for a short while. She got it started again after a few minutes. She drove for another few miles and it did it again. She finally made it to a dealer. The dealer ran a test that cost her 125 dollars only to tell her she had a bad electronic throttle body assembly. They informed her that the part was not available and would be days maybe weeks before they could get one. She than returned to her place of stay , that took about an hour because she could take the interstate and had to stop every few miles to restart the engine. What a huge inconvenience and frightened she would be rear ended. I hope a resolution is in the works for this safety issue.

Description was mad with complaint no. 10525937 I had entered the wrong type vehicle.

I was driving along normally when the car lurched and the engine went to idle. I pulled onto a lot and stopped the engine while I looked up what the wrench light meant. When I restarted the car it sounded normal, but when I got back on the road and attempted to accelerate it did the same thing. I pulled off the road again and stopped the engine again for a short time. Upon restarting I pulled back onto the road and could accelerate to about 20 mph without any problems. I then limped the car to the dealer, about 2 - 3 miles away, and left it. The next day the dealer called and advised me that the throttle body would have to be replaced (150 miles out of warranty) and the last one the did took 2 months to obtain. I have read on the internet that there have been 27,000 complaints like this one. Isn't it about time for a recall!.

Vehicle stalled 3 times and had no throttle response. Turn key off and restart vehicle to regain throttle response. Wrench light and engine light came on. Mechanic retrieved memory codes p2111 and p2112. Performed electronic throttle body test with ids. Throttle body failed and has a fault. Mechanic replaced throttle body.

While driving on local interstae (271s) my car began to lose speed and dropped from 60 mph to 10mph then to a crawl. Luckiy I made it to the shoulder ( I was in the right lane with limited traffic) the car began to sputter and jump. I turned off the ignition. This could have been a serious possible fatal accident if I had been in heavy traffic. No warning was provided. It happened, the wrench symbol popped up as it was happening and there was nothing I could do. I travel daily on the highway to/from work. The traffic is very heavy. Luckily, I was on the road on th weekend during a fairly low populated time frame. I called Mercury and and received no assistance . I called my local dealership and received no satisfaction there also. This is a serious incident and has hapened to many ( I can provide website with testimonials. ) since this not a powertrain issue and it was past the 3/35,000 coverage, I stuck with the expense $360. 00. Wear and tear is one thing but to see a flaw like this occur for many and nothing is done is not acceptable.

I was driving on the highway and all of a sudden lost throttle. The vehicle went into limp mode. I had to pull over and power cycle the vehicle. This happened 8 times in 40 miles. Each time the wrench indicator would display on the dash. I checked the error codes and there were several occurrences of p2111 and p2112. This happened to a relative driving my vehicle a couple days ago, and my wife a month ago. The issue seems to be happening more frequently.

As I was driving about 40 mph my Mariner jerked then lost acceleration. I was able to pull off the roadway safely into a parking lot. After shutting the vehicle off and restarting it I was able to drive a few feet before it happened again. Again shut engine off and restarted. A few days later it happened again and I took it to the dealer who said it was the throttle body and it is on national back order but it is safe to continue driving to vehicle!! as I was driving home a few nights ago this happened again 4 times within 1 mile. Needless to say I will not be driving my vehicle until this is repaired. (and who know how long that will be!). Please recall this part before someone gets seriously hurt or killed!.

While operating vechicle at about 25 mph, the vechicle slowed to a limp. It didnt stall. After turning vechicle off and restarting it seemed fine for a few minutes then slowed again. Had vechicle towed to my mechanic. Code p2112 was indicated and a new throttle body was installed and re-programmed.

Vehicle electronic throttle body (etb) was replaced at veterans Ford dealership in tampa, FL due to this part severly effecting ability of the vehicle to run properly (several times). Customer paid for this repair. Sometime after 3/4/14 when NHTSA completed their investigation, we received a notice that Ford was replacing this item. Since we already paid for the repair ($381. 32) at a Ford dealership, we tried to get the reimbursement that Ford owes us. We were informed we had to have the original receipt, which to this day is still packed up in storage if we have it at all because we moved from FL to nc and are still involved in buying a new home. The bottom line is Ford (corp) is refusing to honor their agreement to reimburse customers. The craziest part of this whole dilema is that Ford has and controls 100% of the information needed to process our reimbursement, but absolutely refuses to do so without the original receipt. I could understand if we had this repair done at some unrelated, third party service facility. However, we went to a Ford dealership and they have record of completing the repair and us paying them for the repair. So again, Ford has all the information (proof) in their possession to take care of this reimbursement, but refuses to do so. I have called the customer (dis)satisfaction department at Ford corporate, but that is like talking to a brick wall as far as anyone having in common sense, accountability or decency to do the right thing (certainly any kind of good will is lacking in that organization). So here I am having to complain to the NHTSA to get Ford to do what they promised in the first place. I look forward to a timely reply letting me know you guys have this handled. Additionally, Ford should be reprimanded severly for such assinine behavior and attitude. Maybe a consumer reporter needs to get involved in all this. Thanks.

On multiple occasions I would be driving the car and it would lose all power and the wrench symbol would appear in the instrument panel. I would have to pull over, stop the car and turn it off. It would then start and I could go for an undetermined period of time and it would happen again. This resulted in more than one near miss by other cars traveling on an interstate. I had it repaired by the Mercury dealership who had to order the part since they said this was happening so much it was hard to get the throttle body part needed to repair the vehicle.

The car is 3 years old and has only 25,000 miles. I took the car to the local Ford dealer about 2 months ago because the "fans" were very loud and the car was jerking when I accelerate. They couldnt find anything. Two days ago (exactly 27 days after my warranty expired) the car stalled out twice. I would press the gas and nothing happened. Took it back to the Ford dealer and they said I have a bad throttle body. . . . The car is still new!!! there has to be a problem with this part!!.

Driving on local street vehicle lost power wrench warning light came on dash. Pulled over to side of road shut off engine. Restarted engine warning light went off. This happened multiple times with the engine check light also coming on. Took to dealer was diagnosed with code p2111 .

Vehicle lost power. Turning it off and back on would restore power, but the problem would then happen again. Replaced mass airflow indicator, but problem came back in a few days. Now they say I need a new throttle body but the part is on back order and I have been waiting over a week. I can not use the vehicle until it is repaired.

Car lost power during turn. . Apparent stall . . Accident narrowly averted by surrounding traffic reacting to situation. Diagnosed as faulty throttle body. Also lost power on highway previous week. Vehicle goes into limp mode. Part replaced by dealer . . Shortage of parts necessitated wait for new part. . . Dealer is apparently aware of this problem but pleads ignorance. . That there is a problem. . . Recall should be initiated before some one is seriously hurt.

Sudden loss of power, engine idles but no propulsion, speedometer instantly drops to zero.

Going 65 miles down interstate during rush hour traffic and lost all power had to weave to side of road to get out of traffic had to have repaired was throttle body.

The car just died on the motorway and left me in a dangerous situation. The problem is an ineffective throttle body ( code p2111 ).

Engine stalled while driving at highway speed, started surging, running very rough and would not go any faster than about 15 mph. The vehicle was stopped and shut off. After a few minutes the vehicle was started and seemed to run normally. The vehicle ran normally until 10/05/2012 when it stalled and ran very rough again. At this time the vehicle was being driven to the local dealer for a check. While waiting for a call back from the dealer the vehicle was restarted and seem to run normally again. After talking to the service mgr. , it was learned that the problem most likely was the throttle body and it would not be under warranty. At this time it was decided to take the vehicle to a local shop that we were very pleased with for past service for other vehicles within our family. The local shop ordered and installed a new throttle body and the vehicle has performed normally.

Driving at approximately 55 mph and the vehicle just stopped, pulled to shoulder ,the engine was still running but not fuel getting to it to go. I turned off the ignition and restarted and it was fine. It happened again a few days later and I called a Ford dealership to have it checked,I waned to get it taken care of before warranty expired in December of 2012. I was told they could not find anything wrong with it. I had another incident about a month later,at this time I did not drive it much unless I had to until warmer weather. In June of 2013 I had another incident with the same problem. I did not have any problems until August of 2013. I then had numerous incidents with the same problem and I called the Ford dealership to look at it again. By this time there was no warranty on it and the problem was found. I had to pay more than $500. 00 for it to be repaired.

Driving and the vehicle just slowed down and was not getting fuel. I pulled to the shoulder the car was still running but not getting fuel. I turned it off and restarted and it was ok. A few weeks later it did it again and I called a Ford dealership to have it checked out. I wanted to get it taken care of before the warranty expired. They said they could not find anything wrong. I had a couple more issues but I did not drive it much during colder weather. In June of 2013 I had another incident with the same issue. Over the next couple of months it continued occasionally but in August of 2013 it started more often. One incident was in an intersection that was very busy and I called the same Ford dealership to get it in again and they then found the throttle body was bad and had to be replaced, at this time it now cast me over $500. 00 dollars to fix it.

In 2011, while driving at approximately 60 mph, I pressed the gas pedal and could not accelerate. The engine stayed on but I could not accelerate. I was able to turn on the hazards and pull off to the side of the highway. I turned off the vehicle and after waiting 5 minutes I restarted the vehicle and the gas pedal was working. Then again in October 2013, I was driving approximately 30 mph when I lost acceleration capability. This time the throttle body indicator light was displayed. I took the vehicle in to a mechanic and he stated that nothing registered on the computer as a malfunction. He looked at the intake valve and could not see any build-up. In January 2014 this happened 3 times and I was able to restart the vehicle and proceed. However, on January 11, 2014 after the malfunction the vehicle did not reset immediately now the check engine light is displayed.