Equipment Problems of Mercury Mariner - part 2

Mercury Mariner owners have reported 77 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Mariner based on all problems reported for the Mariner.

36 Equipment problem of the 2009 Mercury Mariner

Failure Date: 02/25/2016

Slight grinding noise when making a hard left turn, as into a driveway. (relitively slow speed, not creeping).

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37 Equipment problem of the 2010 Mercury Mariner

Failure Date: 01/19/2016

Rear liftgate glass shattered suddenly while opening/closing rear liftgate. Automobile was parked.

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38 Equipment problem of the 2008 Mercury Mariner

Failure Date: 01/01/2016

Everytime I try to fill gas, the pumps keep shutting off. It doesn't matter how fast or slow I do it or the angle. I took it to a local garage and after they inspected it and found no obvious issues, they looked online in their mechanic website and seen that the fuel nozzils for these types of vehicles often need to be replaced due to shape or something similar. It's the only way to fix the problem. I believe if a problem is caused due to faulty design, then I shouldn't have to be the one to pay for the repairs. It's a very frustrating problem. It can take 5-10 minutes to fill tank completely and when in negative temperatures, that's a long time to be standing outside.

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39 Equipment problem of the 2006 Mercury Mariner

Failure Date: 10/08/2015

Sticky dashboard, dis not cause any incident but can affect visablity, noticed today.

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40 Equipment problem of the 2010 Mercury Mariner

Failure Date: 09/27/2015

Car shuts off when driving. Mechanics can not replicate issue.

41 Equipment problem of the 2005 Mercury Mariner

Failure Date: 07/29/2015

The car is parked in my office parking lot. The car alarm goes off. I can see out the window there is no one around the car. I use the remote to turn it off. Happens intermittently, a few times a day. I even took the keys out of my pocket and just have them sitting on my desk. It still happens.

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42 Equipment problem of the 2009 Mercury Mariner

Failure Date: 07/17/2015

Was using cruise control down the road doing 45 miles per hours. While on a straight stretch and going up slight hill car was fine. When I started to go down the slight hill car seemed to sound like it was in neural gear and my rmps jumped to between 3 and 4. I looked to see if some how the car got accidently shifted into neutral and it wasn't it was still in drive. So I turned the cruise control off and everything went back to driving and sounding normal. This is now the third time this has happened. We just purchased this car and of course limited warranty is now over and this is now happening. Was wondering if there was a recall on something like this or if maybe other people are having this problem also. Please let me know as I feel this is now a unsafe vehicle and I wish I would of know this was gonna happen before I shelled out 12,000 for it because now I don't want to drive it especially with my children or my newborn grandson in the vehicle with me.

43 Equipment problem of the 2006 Mercury Mariner

Failure Date: 04/13/2015

After placing the car in drive, when pressing on the accelerator to move the car the pedal would not allow me to depress it. The pedal began to work after stomping down which causes the car to jerk forward suddenly. Again after coming to a stop at the light and making a right hand turn, after releasing the brakes and stepping on the accelerator, the pedal again would not depress until stomped on. This typically happens when the vehicle has been out in the cold and after it has been turned off for an extended time period (overnight).

44 Equipment problem of the 2010 Mercury Mariner

Failure Date: 02/23/2015

1. Outside review mirrors do not defrost. They were frozen and I was on the highway putting my life in danger because I could not see outside vehicles passing to be able to go right or left. Then a week later their was frost on the mirrors and still they would not defrost again I couldn't see other vehicles on either side of my vehicle. 2. There is a gear shifting problem as well. Whenever I take off at a stop my car kicks real hard and loud enough to scare me. I have reported this several times with the dealer that I bought my vehicle from and they cannot find the problem. They have heard it do this but cannot seem to find the problem.

45 Equipment problem of the 2010 Mercury Mariner

Failure Date: 02/22/2015

My wife went to shut the back lift gate and window exploded in to small pieces.

46 Equipment problem of the 2009 Mercury Mariner

Failure Date: 01/04/2015

Stopped to eat and keys would not come out of the iginition.

47 Equipment problem of the 2011 Mercury Mariner

Failure Date: 10/25/2014

Rear window exploded upon closure. There was no interference. Oat was interior temperature was .

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48 Equipment problem of the 2008 Mercury Mariner

Failure Date: 10/06/2014

As we drive when we go into a right or left curve it acts like the front wheels lock up for just a few seconds. I had a recall on it back in late summer I had taken it to tri-lake Ford in branson missouri they said they fixed the problem but is still doing the same thing. Please check and see if there is anything that can be don before it causes an accident or I get stranded beside the road. Thank you for your help.

49 Equipment problem of the 2008 Mercury Mariner

Failure Date: 09/23/2014

Vehicle stalled on highway and will not start back up immediately and when it does it runs very rough I believe it is the throttle body since there was a recall on this engine.

50 Equipment problem of the 2009 Mercury Mariner

Failure Date: 07/31/2014

Car suddenly went into limp home mode.

51 Equipment problem of the 2011 Mercury Mariner

Failure Date: 07/02/2014

Driving at highway speeds (60pmh) it would loss power and kinda limp along. I can pull off to the side of the road and turn the car off and start it bake on again an run just find after that. This has happen three time since. It is become really dangerous.

52 Equipment problem of the 2008 Mercury Mariner

Failure Date: 05/11/2014

I was driving on highway route 22 at approximately 60 mph, when suddenly the throttle stopped responding and the tachometer started dropping. In a matter of seconds the tachometer reached zero and the vehicle stalled, while I was in traffic on the highway. I coasted off to the shoulder and put the vehicle in park. When I tried to restart the vehicle, the engine would turn over and start up, however, immediately after I let go of the key, the tachometer would drift back down to zero and the vehicle would stall. After a few more failed attempts, I called for a tow. Since this occurred after hours, no one was available to work on the vehicle until the next morning. In the morning when I attempted to show the technician the failure, the vehicle started up as it did the evening before, then the tachometer started dipping back down, then just before it stalled, the tachometer fluttered a little, then the engine revved back up and began idling normally. The technician indicated that there were no events logged in the vehicles computer to give him an idea of what caused the sudden stalling, and he could not find any obvious issues with the vehicle. The vehicle was returned to me without repair and the technician warned me that it is likely that this would happen again and that they cannot diagnose it unless they see it when it is not working. Now I am concerned that this will happen again while driving and that it will cause an accident, or worse. I read an article from the north carolina consumers council stating that there is a known issue with the throttle body of this vehicle that causes sudden engine stall while driving. Ford issued an extended warranty on certain vehicles for this piece, however when I contacted the dealership and mentioned consumer satisfaction program 13n03, they informed me that my vehicle did not qualify. I'm not sure what to do next.

53 Equipment problem of the 2010 Mercury Mariner

Failure Date: 05/03/2014

I had two separate occasions of my car stalling in the past three days. On may 1st I was traveling at about 40 mph when my wrench light came on and the car stalled out. Fortunately there was a median right by me and I was able to hurry up and move over before the car came to a complete stop. On may 3rd I was traveling at about 35 mph when the wrench light came on and my car stalled out in middle of the road. This time I was stuck in middle of the road but no one was behind me. I was able to restart the car and continue driving. If this had happened on the main road then there would have been a good chance of an accident occurring and harming me or my children.

54 Equipment problem of the 2010 Mercury Mariner

Failure Date: 03/08/2014

I was trying to accelerate at a stop light and the transmission (?) did not engage. When I came to a stop light the car jerked like it was it could not switch gears.

55 Equipment problem of the 2010 Mercury Mariner

Failure Date: 12/31/2013

Throttle opens and closes inadvertantly.

56 Equipment problem of the 2008 Mercury Mariner

Failure Date: 11/11/2013

December, 2013, I was exiting parking lot onto a main street that had 2 lanes of oncoming traffic. Halfway into the street, lost power steering but was able to drift to side of road. January, 2014 car would not go over 25 miles per hour, lost power steering. Fortunately I was near the garage that does my repairs, oil changes, etc. . March, 2014, steering wheel locked, no power steering, had to wait about a half hour until power steering returned. . . Kept turning car off and on every 10 minutes. Contacted Ford customer service 3 times by email (Jan-Mar). My last 3 cars have been Ford products but apparently brand loyalty is not valued. Replies were--sorry you are having issues-no follow up from Ford even when hey knew they were issuing a power steering recall as of April-may, 2014. I paid $2,500 in repairs from Dec'13-Mar'14.

57 Equipment problem of the 2009 Mercury Mariner

Failure Date: 10/09/2013

My Mercury Mariner 2009 has had issues for the past year in regards to the vehicle unexpectedly goes into "limp home mode" at reduced power, like while sitting at traffic light or stop sign. Also, the wrench light will go on while driving and I lose acceleration power. I can push the gas pedal down and nothing happens, the engine is still on but no acceleration power. I will coast until I can get to a safe spot to have to power it off and then restart it. This is very dangerous while driving in rush hour back and forth to work each day. The car lags when accelerating and also pumps while when coming to a stop. I do not feel safe in the car and wish I had never bought it. I can't even make a trip to the store without worrying about the wrench coming on or it going into limp mode.

58 Equipment problem of the 2010 Mercury Mariner

Failure Date: 09/20/2013

Throttle body is gone I get the p2111 code this part is costing me 440. 00 dollars the warranty the company sold me does not cover it and that is a joke also.

59 Equipment problem of the 2009 Mercury Mariner

Failure Date: 09/20/2013

Throttle body stuck open.

60 Equipment problem of the 2011 Mercury Mariner

Failure Date: 09/17/2013

She pulled into a patients driveway and stopped she went to put it in park and the car just took off into the house. She (the driver) had to be taken to er. She had her foot on the brake still when the car took off. I have pictures of how the right front tire was dragged through the dirt while brake was applied. It damaged the home and did over 5000. 00 damage to the car. She insists it exelerated unexpectedly.

61 Equipment problem of the 2011 Mercury Mariner

Failure Date: 09/10/2013

On the morning of September 10, 2013, after about a 30 minute commute to my place of work, I pulled into my work driveway, and my 2011 Mercury Mariner stalled. The engine seemed to cut off, the wrench light came on, and my vehicle rolled into the parking spot. Unsure of what had happened with my vehicle (as it had never happened before), I immediately called my local Ford dealership service department. The service manager was extremely helpful and told me it sounded like a throttle body problem, as his service department has replaced a number of these on both the Ford escapes and Mercury Mariners. On my lunch break, I drove over to the dealership and made it with no stalling out problems. The manager then told me he would drive me back to work in the vehicle to see if it would "act up. " it did not "act up" while he drove me back to my place of work, but on his way back to the dealership, it stalled out on him while he was attempting a left turn. He had to turn the vehicle off for approximately 30 seconds to let it reset. He said at this point the check engine light also came on. He got it into the service department and hooked it up to the computer. The computer generated code p2111, electronic throttle body assembly. He luckily had one in stock and it was promptly replaced. I have not had any more stalling out issues with my Mariner and the issue appears to be resolved. This problem could have had deadly consequences had it stalled out at the wrong place and wrong time, particularly in an oncoming traffic situation. As the service manager mentioned to me, this has been an ongoing problem that is facing a potential recall.

62 Equipment problem of the 2009 Mercury Mariner

Failure Date: 08/29/2013

Upon accelerating, vehicle stalled. Occurred on Aug 29 and again on sept 4. Had to glide to a stop on highway shoulder, put car in park, turn off, and restart. I've had intermittent issues for a while where car doesn't accelerate when pushing on the accelerator, then it lurches forward. Ford dealership said it was throttle body and repaired it. Upon looking online, this seems to be an ongoing issue with certain escapes and Mariners.

63 Equipment problem of the 2009 Mercury Mariner

Failure Date: 08/08/2013

The vehicle has stalled while in motion 6 times now, while stopped 3 times. Stalled once while driving upwards of 40mph. I had to stop in the middle of the street, put emergency blinkers on, and restart the car. Vehicle seems to spontaneously falter in acceleration and loses power. Turning off ignition and restarting engine fixes the problem but it will then reoccur at an unknown time. Some incidences have been in the same day, others have been up to a week apart.

64 Equipment problem of the 2010 Mercury Mariner

Failure Date: 07/29/2013

I purchased my 2010 Mariner 03/26/2013 from a local dealership. While driving at around 35 - 40 mph I noticed a grinding sound and difficulty to increase speed. I then noticed that my left blinker was flashing at a faster speed and the tail light went out. That was replaced. The car then would sporadically go dead and would have to be jumped. I had 3 different service shops look at the vehicle and found no issues. I did replace the battery and it appeared to run fine for about 3 - 4 days. It is now sporadically dead and the local dealership will look into the issue on 8/7/2013. Undetermined problem at this time.

65 Equipment problem of the 2010 Mercury Mariner

Failure Date: 07/29/2013

I had just gotten back from a long trip, and was stopped at a red light - I barely accelerated once it turned green, and the car lost complete and total power, in the middle of the intersection. A wrench light came on. No throttle was working as much as I pressed down. The car kept snail pacing until I got to an empty parking lot where I turned the vehicle off. I turned it back on and it reved itself, so I turned it back off. Turned it back on and all of a sudden it worked again. I took it to the dealer who claimed it was the "electronic throttle body" failing and charged me $98 for the diagnostic. I decided for a second opinion, and they took everything apart to see if it was something else since the car is only 3 years old and only has 30,000 miles on it. After much testing they concluded it was in fact the "electronic throttle body," and the repair cost me $595. Before this happened, 2 or 3 days prior, I felt the car was losing power and it was hard to get it to go at it's v6 potential. Car still hesitates and feels like the engine jumps out when it stops and moves again. . . Sure enough my engine mounts now need replacing, and that's anywhere between $350-$500. Another recall perhaps? it's been doing this since day 1, and my warranty ended about 6 months ago. Go figure. . . Just when 3 years was up! sigh.

66 Equipment problem of the 2009 Mercury Mariner

Failure Date: 07/23/2013

Driving about 40 mph vehicle lost speed. Could not accelerate . Came to a stop point had to turn off vehicle. Turn back on and was ok. Happened twice. Went for a diagnostic and was reported a problem with throttle actuator control system -. Stuck closed. ???? check with dealer $435. 00 . Check online and found out that Mercury Mariner is having this problem but no recall ?.

67 Equipment problem of the 2010 Mercury Mariner

Failure Date: 07/06/2013

While driving on local interstae (271s) my car began to lose speed and dropped from 60 mph to 10mph then to a crawl. Luckiy I made it to the shoulder ( I was in the right lane with limited traffic) the car began to sputter and jump. I turned off the ignition. This could have been a serious possible fatal accident if I had been in heavy traffic. No warning was provided. It happened, the wrench symbol popped up as it was happening and there was nothing I could do. I travel daily on the highway to/from work. The traffic is very heavy. Luckily, I was on the road on th weekend during a fairly low populated time frame. I called Mercury and and received no assistance . I called my local dealership and received no satisfaction there also. This is a serious incident and has hapened to many ( I can provide website with testimonials. ) since this not a powertrain issue and it was past the 3/35,000 coverage, I stuck with the expense $360. 00. Wear and tear is one thing but to see a flaw like this occur for many and nothing is done is not acceptable.

68 Equipment problem of the 2010 Mercury Mariner

Failure Date: 06/24/2013

I was driving my Mariner and turn into a heavy traffic road and my car just went dead once I was in traffic. L was lucky that I wasn't hit from behind me. The car warnings displayed a wrench on the car panel. I took the car to the shop and it required repairs to the throttle control/power train. The car only has about 4600 miles on it. I have researched this problem on the internet and this is a reoccurring problems. There was no warning of a problem. The car just died in the middle of traffic. This is very dangerous and seem to be a known problem. Does someone have to die before they get this problem is recalled? the problem occurred so quickly that if you are not observant to your panel, you will miss it. And, it you are in an accident when it occurs, you will never see it.

69 Equipment problem of the 2010 Mercury Mariner

Failure Date: 06/14/2013

While driving through road construction on the interstate my Mariner lost power. I had my child in the backseat and was lucky enough to be able to pull over and turn off the engine. The power train light and engine light came on. I started it back up and continued until I could exit off the interstate and continue on the highway, where it happened again. Again, I turned off the engine and got it started back up. This happened one more time before I got it to the mechanic. He said that it was the throttle body and that it was on a national back order. There are 8,000 requests for this part! what will it take for Ford to finally issue a recall on an obviously defective part, a fatality?.

70 Equipment problem of the 2009 Mercury Mariner

Failure Date: 06/12/2013

Car stalls continuously.



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Mariner Defect Investigations