Windshield Problems of Mercury Mariner

The contact owns a 2008 Mercury Mariner. The contact stated that when raining, water entered the vehicle through the windshield. As a result, the front driver and passenger side would get wet and caused the instrument panel to fail. The vehicle was taken to a dealer where the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,400. The VIN was unavailable.

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The contact owns a 2008 Mercury Mariner. The contact stated that the rear windshield exploded without any warning. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 82,000.

The contact owns a 2009 Mercury Mariner. The contact stated that the windshield retained moisture on the inside and blocked her view. Previously, the passenger side floor board was replaced due to moisture retention. The vehicle was taken back to the dealer several times for the windshield failure. The dealer stated that they could not correct the failure. The manufacturer stated that the windshield moisture retention was a characteristic of the vehicle. The vehicle was not repaired. The failure mileage was 1,906 and the current mileage was 12,600. Updated 05/09/12 updated 07/06/12.

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