Brakes Failed problems of the 2008 Mercury Milan

I am [xxx] attempting to assist my wife's sister; [xxx] she has turned the car into her local Ford dealer for repair and has been informed the parts will not be available until some time in the first quoter of 2021. She is 75 plus years old and has multiple medical issues requiring many visits to the doctor's office for specific treatments. She has requested a owner vehicle and has asked if she rented a vehicle would Ford motor company reimburse her expense? both request have been denied. Had a very close incident while driving in hihesvill, GA. She avoided hitting a car in front behind the brakes failed to operate correctly. Again: I am [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Tl- the contact owns a 2008 Mercury Milan. The contact stated that while the son was driving at an undetermined speed the brakes failed to operate when pressing the brake pedal causing the vehicle to crash into the rear of a second vehicle. During crash the air bags did not deploy. No injuries were reported. A police report was taken at the sceen and the vehicle towed away. The vehicle was examined by an independent mechanic who diagnosed that the abs was faulty and needed to be repaired. The contact was informed that vehicle was included in NHTSA campaign number 19v904000(service brakes) but the parts needed to repair the defect were not yet available. The contact indicated that the vehicle had experience the same failure listed in the recall. The manufacturer and local dealer keller brothers Lincoln located at 1030 schaeffer rd, lebanon PA. Were notified of the failure. The failure mileage was 80. 000. Jft.

The brakes failed to stop the vehicle in a safe distance. Occurred on multiple occasions during a moderate to hard stop. Breaks and system have been inspected and mechanic does not find any obvious issues. Breaks are "soft" and take a half second to engage when foot is applied. This has been a problem for over a year.

The brakes failed. Driving the car at about 35 miles per hour on a suburban street that was dry, coming down a hill when I needed to stop for a yellow light the pedal went to the floor before engaging the brakes.

Brake failure. Driving up a slight incline and slowing in preparation to turn left I pressed the brake pedal to slow down and the pedal went to the floor before the brakes engaged. I was on a dry fairly smooth road.

Everytime I hit a bump the abs kicks on and my brakes will not work. Brake pedal goes all the way down. My car has been to the dealership many times for this problem. I have spent about 1500 dollars and still have this issue. They have even told me that there is nothing wrong. My car is unsafe! now they are trying to charge me 1000 dollars to replace the hcu. After looking this up it turns out this is a very common issues with 08 milians. I am at my wits end with this. Ford needs to recall these cars. It gives the driver no warning that the brakes are going to fail.

I was driving in a residential neighbor going around 25mph, I began to slow down to drive through slight dip and then attempted to brake harder to make a turn. At that point the brakes failed immediately and I was unable to turn, I have to circle the block and push the pedal into the floorboard to get any response from the brakes. My children were in the vehicle and it was terrifying and highly dangerous to not only myself and my passengers but to others on the road. Look around the internet and there are many people who have experienced this problem, both on Mercury Milan and on Ford fusion. The problem seems to be a faulty anti lock hydraulic control unit. This problem has been known to NHTSA, Ford motor company and others since at least 2012; mechanic has fixed several of this specific part and says he continues to see this piece of faulty equipment in Ford products, specifically Mercury and lincolns.