Mercury Mountaineer owners have reported 12 problems related to suspension (under the suspension category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Mountaineer based on all problems reported for the Mountaineer.
I purchased a used vehicle from redefined auto sales located in skokie, IL on 3/11/17. Since then I have spent over $1500. 00 in cost for repairs on this vehicle, beginning with I had to get the oil changed the same day that I bought the vehicle because the change oil required light came on as soon as I exited the expressway, I almost got into a serious accident on the expressway in route from the car dealership because a motorist tried to cut me off and that is when I discovered that the horn was not working. The next day the power door locks stopped working and things just has went down hill since then, the vehicle is in the shop right now as I'm typing this, I have not driven the vehicle anywhere other than back and forth to repair shops. I filed a complaint with the bbb but nothing was done about the complaint because the business responded saying the vehicle was used and I rejected the response and then received an email from the bbb saying that the case was closed. This vehicle was a lemon with a lot of issues and none of those issues were disclosed to me when I purchased the vehicle.
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all problems of the 2002 Mercury Mountaineer
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Tl- the contact owns a 2004 Mercury Mountaineer. The contact stated that while traveling 50 a grinding noise emitted from the rear of the vehicle. There was also burning smells that came from the rear of the vehicle. The contact turned off vehicle for several hours only to have the failure occur again after the vehicle was restarted. The failure occurred on 2 other occasions. The manufacturer was not contacted. Replacing the rear differential and the axles was the diagnosis that the private mechanic made. The failure mileage was 131,530 and the current mileage was 131,619.
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all problems of the 2004 Mercury Mountaineer
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The transmission keeps slipping causing the car to stall and stutter in traffic had to have it rebuilt in 2008 costing $3600. 00, the differentials causing problems on front and rear with the car wheels spinning and sticking at times, the tires (all four) balling out from the inside out having to replace them every three to four months, the power locks, radio, interior lights all work when they want to like its a shortage.
While driving vehicle has a very dangerous vibration motion. Dealer refuses to repair.
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all problems of the 2003 Mercury Mountaineer
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To this date the following problems are present: gas gauge sticks, air bag warning light comes on and off, driver's side door rattles and knocks, driver's side window taps, driver's side window grinds while moving up and down, clock and radio do not light up or work when start vehicle, sun roof rattles and knocks, wind gets caught between roof and headliner which creates a loud vibration, the passenger side window also rattles and knocks, there is a loud rhythmic chirp toward rear of vehicle, heating and cooling controls squeal when turning on or switching vent settings, driver's seat feels rough when moving on seat track, the 3rd steering wheel still has defect under the leather which protrudes, driver's side leather seat was damaged after being at the dealership, 2nd row middle seat is almost impossible to lock in folded position, front windshield wiper control does not stay within setting, the vehicle vibrates and the steering wheel shakes when turning the wheel at a slow speed, the third row cup holder on the driver's side does not stay down in the fitting, there is a strong exhaust smell in the cabin when engine is in hard acceleration, engine starts to stall while driving. Steering wheel was defective by being malformed causing the airbag to be ineffective. The second steering wheel was also ill fitted causing sharp protruding parts on the steering wheel. The dealership has had to repair or replace the following: body work to defective paint on roof, front hood, and driver's side fender. The dealership damaged paint in two areas and only provided touch up paint. Replaced noisy rear windshield wiper motor, rear hatch glass because defrost would not work, rear hatch hinges, driver's side seat track. Suspension problems with vibration and pitching. Vehicle lurches forward upon acceleration.
While driving steering steering wheel shakes.
As the owner and driver of the vehicle at the time of incident, I feel that the Mountaineer had an obvious design flaw which promoted the chance of it rolling. The roll over occurred following braking and steering to avoid a collision. Once heavier braking was applied, the car began to rock and then rolled over 2 times. It is apparent that this model SUV and others had a high center of gravity and a narrow wheel base. The accident referred to in this report may not have occurred those characteristics were not present.
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all problems of the 1999 Mercury Mountaineer
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Entire vehicle will vibrate when it reaches speeds above 35 mph. Consumer stated that a determination could not be made for reason of vibration. Please provide any additional information/attachments.
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all problems of the 1997 Mercury Mountaineer
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Consumer had just turned off the highway and was traveling on a dirt road when vehicle jerked to right and then rolled over. Consumer and her daughter were thrown out from vehicle. Consumer was knocked unconscious, and daughter was killed upon impact. Also vehicle exploded into flames.
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all problems of the 1998 Mercury Mountaineer
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While driving down the road about 15 mph and making a turn, it feels like vehicle will tip over. Also, after stopping at a light and then proceeding, vehicle jerks and hesitates. Consumer contacted dealer.
This vehicle went completely out of control, rolling onto it's side after driver tried to correct an inappropriate lane change. There was never any point in time in which the driver was able to get the vehicle under control. There were no deaths or serious injuries caused, but only because there was very light traffic conditions and it occurred at a point on the roadway where there were no trees, guardrails or etc. It may have been a partial problem with the tires, but the sensitive steering was most unforgiving! something needs to be done to require the manufacturers to correct these safety hazards, before more lives are lost!( dot number: tire size: 15 ).
While driving at high speed or when wind is at high speed vehicle becomes erratic, swaying side to side out of control. Took vehicle to dealer. But, problem not remedied as of yet. Please provide any further information.
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all problems of the 2000 Mercury Mountaineer
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