Structure Problems of Mitsubishi Outlander

The contact owns a 2024 Mitsubishi Outlander. The contact stated that while attempting to latch the front driver’s seat belt, the buckle did not connect, and the buckle casing fractured. The contact stated that the microscrews used to secure the seat belt buckle had failed. The cause of the failure was not determined. The contact stated that a clicking noise was present while opening and closing the front driver’s side door. Upon inspection, the contact discovered that the front driver’s door check arm bolts had become unsecured. The contact tightened the bolts, and the failure was remedied. The manufacturer and local dealer were not yet notified of the failures. The failure mileage was 4,000. The VIN was not available.

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The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed and turning into a parking area, there was an abnormal snapping sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the exhaust had fractured in half due to excessive corrosion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v507000 (structure). The manufacturer was not notified of the failure. The failure mileage was 110,000.

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The contact owns a 2018 Mitsubishi Outlander. The contact had received notification of NHTSA campaign number: 25v507000 (structure); however, the liftgate gas springs had failed and were replaced prior to the recall. The manufacturer was contacted for reimbursement, and the contact mailed the required documents as requested by the manufacturer. The contact later followed up with the manufacturer, who confirmed that the requested documents had been received and informed the contact that there was no time frame for the reimbursement process. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide reimbursement. The failure mileage was 132,324.

The contact owns a 2013 Mitsubishi Outlander sport. The vehicle was taken to the local dealer to be repaired under NHTSA campaign number: 21v144000 (suspension, structure); and it was determined the undercarriage was extremely rusted. The vehicle was not repaired due to the rust. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 100,000. Parts distribution disconnect.

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The contact owns a 2007 Mitsubishi Outlander. The contact stated that while depressing the brake pedal and attempting to make a left turn, the cross member attached to the control arm failed. The contact stated that the vehicle was towed to the residence. The vehicle was not taken to a dealer or an independent center to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA campaign number: 20v279000 (structure, suspension); however, the VIN was not included in the recall. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 205,000.

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The contact owns a 2018 Mitsubishi Outlander. The contact stated that after opening the liftgate, while reaching into the trunk, the liftgate fell and hit the contact on the head. The contact had not sustained an injury. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall related to the failure. The vehicle was not repaired. The contact referenced NHTSA campaign number: 25v507000 (structure) as a possible cause for failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

The contact owns a 2012 Mitsubishi Outlander sport. The contact stated upon looking under the vehicle, the contact noticed that the whole frame and upper panel were completely rusted. The contact was relating the failure to NHTSA campaign number: 16v867000 (structure). The vehicle was taken to a local dealer where it was confirmed that the recall already had been performed prior to the contact owning the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.

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The contact owns a 2006 Mitsubishi Outlander. While approximately 30-35 mph, a loud noise was heard when the brakes were depressed. The contact pulled the vehicle off the road, inspected underneath the vehicle, and noticed that the front driver side tire was up against the wheel well and that part of the tire link was rusted and separated. The front driver side tire link was damaged, but was not fractured. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

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