Front Suspension Control Arm Problems of Nissan Murano

Component affected: suspension: front: control arm: lower arm description of defect: my 2020 Nissan Murano experienced a severe front suspension failure matching the exact structural symptoms described in Nissan recall campaign pc797 (NHTSA campaign number 21v170000) for defective front transverse links/lower control arms. The vehicle exhibited a loud popping and clunking noise coming from the front end, occurring primarily when applying the brakes and coming to a stop as the vehicle’s weight shifted forward. A professional diagnosis confirmed a failing front lower control arm and ball joint, creating a structural failure and an immediate risk of component separation, which threatens a total loss of steering control. This safety defect first manifested as a persistent noise last year while the vehicle was still well under the 84,000-mile mark when I took it in to have my transmission fluid changed. However, I thought it pertained to my front brakes and the repair man said when he drove it, he didn't hear the noise. But I continued to hear the noise when I braked in the front area. So, when I recently checked my 17-digit VIN on the official recall portal, after the inspection of my vehicle during an oil change, is when I was told about the front suspension. My vehicle shows "0 open recalls. " Nissan corporate consumer affairs refused to offer assistance or a goodwill repair due to the current mileage (99,488 miles), stating my VIN was excluded from the campaign. Because my vehicle is experiencing the exact structural defect, manufacturing flaw, and safety risk outlined in campaign pc797, I am filing this complaint to urge the NHTSA to investigate and mandate an expansion of the recall footprint to include excluded VIN blocks. I have paid $680 out-of-pocket to torrance motors to replace the defective control arm and perform a mandatory wheel alignment to keep the vehicle road-safe. I retain all itemized repair receipts for future reimbursement verification.

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The contact owns a 2007 Nissan Murano. The contact stated while driving 35 mph, the vehicle started swerving side to side without warning. The contact was able to pull over safely. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front driver’s and passenger’s side subframe was rusted. The control arms and the subframe was replaced. The manufacturer was not contacted. The failure mileage was 101,000.

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The rear chassis severely rusted through causing the rear lower control arm to break off causing the wheel to severely sit at an off-angle. Rendering the car inoperable and cannot be driven for fear of tires flying off. Purchased at $6000 w/84,000 mile car now has only 113,000 miles. The car body and the interior is in excellent condition. Son rarely used the car while at college as he lived on campus. Now he has no car as the car is dangerous and inoperable. Seen a large number of rusted complaints online regarding Nissan and it needs to be recalled and fixed. He had the car only 3 yrs.

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Was driving 50km/h with my grandson in the car on a side street when we heard a loud bang and then something dragging on the ground, I pulled over and got out to find the control arm had broken the subframe and hit the ground. Thankfully my self and my grandson were ok and the compressed spring for the rear suspension did not come out of its holder.

During auto inspection: right front and left front lower control arm bushings tearing. Photos attached.

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I own a 2007 Nissan Murano sl awd. I have taken the vehicle to my local Nissan dealer for almost all of the service to my car. I took the car to another local mechanic to verify the need for lower front control arms. The Nissan dealer quoted ~ $900 for this service. To my surprise, my 2nd mechanic; who I have done business with for years, tells me that I don't need control arms but a new sub frame. The rear subframe on the Murano is completely rusted. It is almost to the point where the rear axle can collapse. I did a search and discovered there are numerous Nissan Murano and quest owners that have this problem. This is a major safety issue. Nissan has to have known about this. But what really bothers me the most is that my local Nissan dealer did not mention this to me. My car has been in that shop dozens of times over the years. It is there for state inspection every year. . . . . . . . . . . . And no one noticed.

Rear crossmember has rusted connecting control arms. Causing SUV to slide through curves and extreme camber in rear tires. Wearing out new tires and almost causing me to wreck.

Lower control arms ball joints are pulling out of rubber the rubber is splitting the car now has 14,000 actual miles on it took to Nissan in dallas TX was assign case # 30712503 on4-6-2018 from Nissan customer care 1-615-725-7105 dealer looked car over sent results to customer care answer came back on 4-27-2018 no campaigns or recalls on this problem and if reported while under warranty they would have fixed it I will get it fixed at my expense but do not want to see anyone have an accident I don't think the rubber should erode that fast my older Dodge is a 2004 and steering parts are not showing wear with130,000miles the auto parts store say sell a lot of lower control arms for the Murano they may have a safety problem that is not being addressed have photos don't know how to download them.

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2012 all Murano, lower control arms bushings on driver and passenger side went bad at 50,000 miles coats out of pocket $900. 00 , and now at 60,000 miles the motor mounts are bad can win here the SUV is only 6yrs old I'm told lador and parts $1400, to $1900.

The rear sub frame has rusted out, causing the control arm to snap while driving the vehicle resulting in the vehicle being towed.

The contact owns a 2004 Nissan Murano. While driving 25-30 mph in inclement weather, the vehicle became uncontrollable without warning. Upon inspecting the vehicle, the contact noticed that the rear subframe was extremely corroded. The contact stated that the upper control arm subframe was detached due to corrosion. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,292.

Found rear sub frame is rotted to a point that renders the vehicle unsafe to drive. Dealer quote to replace rear sub frame and control arms and mounts is approximately $4000. Dealer requires full "customer pay" despite this rotting problem being a repair "campaign" on other Nissan models with same issue.

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I have a 2007 Nissan Murano with about 58,000 miles and about 6 months ago when it had about 50,000 miles, I had to replace the left outer tie rod. Just recently, I had to replace the left and right front lower control arms because the ball joints were badly worn. I didn't notice any handling, steering, ratteling or any other unusual issues before the problem was noticed. I don't drive the car over rough roads or abuse it in any way. These defects were detected when the tires were rotated. It makes me wonder what else will cause problems in the suspension if these things went wrong with relatively low mileage. There are no reacalls that I can detect and this is not covered under the basic warrenty so I plan to call the dealer and do a lot of complaining.

The contact owns a 2006 Nissan Murano. The contact stated that the front passenger side seat detached from the rail. Also, the contact mentioned that the control arms and motor mounts were replaced several times. The vehicle was taken to the dealer who stated that the seat assembly needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 72,000.

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2006 Nissan Murano; informed by dealership service department that control arm and shocks were bad; however, no parts available to fix; no warnings on safety of car or warnings not to drive the car. Totaled car 1 week later when the car suddenly jerked to the right.

I am the original owner of a 2005 Nissan Murano. It has 63500 miles on it and I have been told that both lower control arms are about to fail by my local Nissan dealer. This is a dangerous situation, as these should not be failing with this amount of miles on the vehicle. Nissan refuses to help me with these repairs.

I too own a 2005 Nissan Murano. Although my car has more mileage than the earlier entry, I was also told that the lower control arms are defective in these cars. Other service providers have also informed me that they have repaired many Nissan Murano with the same problem. There should be a recall. The problem is that people are not made aware that they need to report these issues so they just spend hundreds on repairs. This should be recalled. I am sure Nissan has an inventory of how many they have repaired and charged customers hundreds of dollars. This is a safety matter as this is part of the suspension.