Windshield problems of the 2023 Nissan Rogue

The contact owns a 2023 Nissan Rogue. The contact stated that while driving an undisclosed speed, there was a loud popping sound coming from the vehicle, and the children inside the vehicle discovered that the rear windshield glass had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the liftgate needed to be replaced because the glass was stuck inside. The rear windshield glass was replaced by the insurance company. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 29,509.

The contact owns a 2023 Nissan Rogue. While entering the vehicle, the contact became aware that the rear windshield glass was cracked. The corners of the glass were intact, but there was a circular hole in the center of the glass. The vehicle was not taken to be repaired. The contact believed that the failure was due to the rear windshield glass being defective. The manufacturer was not notified of the failure. The failure mileage was 30,000.