Front Seat Head Restraint Problems of Nissan Rogue

The contact owns a 2019 Nissan Rogue. The contact stated that there was a burn hole on the front passenger’s side head restraint. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 59,000.

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I was stopped to turn left on a main road, when a tractor trailer rear ended my car and then slide it sideways , hitting the side of the tractor trailer. The tractor trailer was leaning on my car. None of my airbags went off . Both seats broke, and both the headrests flew off during the crash. The driver seat even twisted to the right.

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2018 awd hybrid Nissan Rogue. Consumer writes with concerns for uncomfortable/ potentially dangerous headrest.

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The owner's manual for the 2016 Nissan Rogue notes the ability to install car seats in both the outboard and center seating positions of the second row of the vehicle. While there are no latch hooks for the center position, there is a ceiling-mounted hook and directions in the owner's manual for use of lap belts to secure a seat in the center position (section 1-43). Nissan, however, has a separate release for all of their vehicles called "snug kids' and denotes which car restraints, called crss, function properly in their vehicles. For the 2014-2017 Nissan Rogue, the snug kids documentation from Nissan specifically notes: "important note for 2nd row installation: we do not recommend installing any crs in the center seating position. " this contradicts car seat installation directions found in the owner's manual. I leased this vehicle with the need to put three cars seats, or crss, into my car and leased a 2016 Nissan Rogue based upon the information provided in the owner's manual. The "snug kids' documents released by Nissan contradict the manual and I therefore leased this vehicle under false/inaccurate/misleading information provided by the manufacturer. Clearly, Nissan has uncovered a safety issue with placing a crs in their vehicle but no recall exists. Further, Nissan seems unwilling to help owners who report this issue. I reported this issue, incident #29652572, and Nissan has declined to provide a solution. I would liken this issue to the recent emission issues surround Volkswagen where the vehicles were sold under inaccurate specifications provided from the manufacturer. I am attaching copies of both the owner's manual and the "snug kids" release. I hope that this report triggers an investigation which leads to action by Nissan/a recall of the Nissan Rogue.

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The contact owns a 2014 Nissan Rogue. The contact stated that the front driver and passenger and rear head rests did not secure into place. The vehicle was taken to the dealer for inspection. The technician stated that all of the head rests had been installed in accordance to the manufacturer's specifications. The manufacturer was notified; however, the contact was not offered a remedy. The failure mileage was 12,000.

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Just a complaint that the headrest of the 2014 Nissan Rogue is very uncomfortable. I am a woman who is 5'4" and I can never get the headrest in a comfortable position, it pushes my head too far forward.