Nissan Rogue owners have reported 402 problems related to other fuel system (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Nissan Rogue based on all problems reported for the Rogue.
Failed components: engine valvetrain, powertrain/transmission, and electronic throttle control, directly linked to open federal safety recalls NHTSA 26v-080 and 26v-081. Safety risk: the vehicle was sold cpo by downey Nissan with unaddressed safety recalls. It suffers from severe engine vibration, a sharp mechanical valvetrain ticking noise, a persistent burning odor, and catastrophic transmission gear slippage that abruptly drops out of gear and slams back into drive mid-turn, creating an extreme collision hazard in traffic.
See
all problems of the 2025 Nissan Rogue
🔎.
The egr cooler failed and caused a significant coolant leak into my engine. Causing sudden engine failure while driving. I experienced sudden power loss, loss of throttle control due to the motor being placed in the "safety mode" due to the engine coding, and was only able to drive on the shoulder of the road at ~25mph, causing traffic disruptions until I was able to safely exit the roadway. I was able to get the vehicle diagnosed by Nissan, it resulted in over $10000 of repairs to fix the damage. The vehicle has less than 80000 miles and is still covered under extended warranty. However, Nissan rejected the repair claim due to it being the egr cooler that failed.
See
all problems of the 2022 Nissan Rogue
🔎.
Vehicle: 2025 Nissan Rogue (1. 5l 3-cylinder vc-turbo engine) approximate mileage: about 23,600 miles failure date: September 25, 2026 incident description: while operating my vehicle on September 24, the cabin climate control system suddenly stopped producing heat and began blowing exclusively cool air. The following day, while accelerating onto the freeway to merge into high-speed active traffic, a massive column of thick white smoke violently billowed out from the vehicle exhaust so thick I could not see vehicles around me. Concurrently, the engine temperature gauge spiked aggressively into the extreme hot/danger zone before erratically fluctuating back toward the normal range. Immediately following the temperature spike, the vehicle lost reliable acceleration, began severely lunging, jerking, and lost normal throttle response. The dashboard illuminated multiple critical malfunction alerts, specifically identifying a failure in the emission control system and the automatic start-stop system warning. Safety risk statement: the sudden powertrain failure and severe engine lunging occurred at highway speeds (65-70 mph) on a major freeway I-35, resulting in an immediate and hazardous drop in speed. As the vehicle slowed down rapidly in active traffic, I was forced to maneuver a failing vehicle across two active lanes of high-speed traffic and cut directly across a freeway on-ramp with a failing throttle to reach the safety of the shoulder, where I awaited a tow truck. This defect presents an immediate, catastrophic collision hazard. The manufacturer has expanding recalls on this specific vc-turbo engine family, but claims my specific VIN is not currently covered. There were no warning indicators prior to the failure. Elevated Nissan in merriam kansas has the vehicle and is evaluating it.
On Thursday, xxx at 14:44 pm while driving on route 202 in [xxx], the car made a loud popping sound from under the hood, followed by other metallic sounds, then all dashboard warning indicator lights flashed & the accelerator stoped working. As the car was being steered to the shoulder, a huge plume of black smoke rose from under the hood followed by a roaring fire ?? from under the hood. As per our written correspondence to usaa, our insurance company is conducting a forensic cause/analysis. We have no definitive causation determination as of this writing. The car is available for inspection at the police private towing facility. The police & fire department closed route 202 to battle the car fire. No dealer has examined the car remains, to our knowledge, as of yet. The warning lights appeared almost simultaneously as the loud popping sound and other under hood metallic sounds. The insurance company said they will conduct a forensic source /cause analysis investigation. We will report this car fire next to Nissan consumer safety and both organizations can coordinate investigations, as far as we anticipate. Not applicable regarding reproducing the massive car car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
See
all problems of the 2020 Nissan Rogue
🔎.
My 2022 Nissan rouge lost power and engine light came on said I engine needs servicing I drove it to dealership they want to charge me 7300 to fix both cats and sensors. I asked about the recall on the kg bearing. The said the updated the program but my vehicle is now totally clogged and wont drive. There is a refusal to complete the NHTSA recall no. : 25v437. As stated in the recall: description of remedy program: dealers will inspect the engine oil pan for the presence of specific metal debris. This inspection will be performed free of charge for parts and labor and should take less than one (1. 0) hour to complete. • for customers with the 3-cylinder 1. 5l vc-turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s engine control module (ecm). This repair will be performed free of charge for parts and labor and should take less than half of one (0. 5) hour to complete. The dealer refuses to drop the oil pan and wants payment for it and the oil! I have spent about $1000 so far on a rental because dealer claims they don't do that either. I need help getting this taking care of. Thank you.
The fuel-filler door release/latch on my 2019 Nissan Rogue repeatedly fails to unlock. This problem has occurred intermittently for more than one year. When I stop to refuel, I sometimes have to press the fuel-door release button more than 30 times before the latch finally releases. There are no warning lights or messages before the failure. This could leave me stranded and unable to refuel the vehicle, including during an emergency or in an unsafe location. The vehicle is stationary when the failure occurs. There was no crash, fire, injury, or police report. The issue has not yet been confirmed by a Nissan dealer. The vehicle and failed component are available for inspection upon request.
See
all problems of the 2019 Nissan Rogue
🔎.
Check engine light code detected fuel leak. Fuel could be smelled outside of car when operated or parked. Took car to Nissan to inspect fuel leak. Fuel pump had to be replaced due to a leak per Nissan technician. There is a recall on 2021 Nissan Rogues due fuel leak. My 2021 Nissan Rogue was not covered in the recall because of my VIN.
See
all problems of the 2021 Nissan Rogue
🔎.
I have tried without success to have Nissan consumer affairs assist me with an ongoing issue with my vehicle that started in February of 2026. The check engine light coming on and sending various codes related to system too lean. It was repaired in March of 2026 only to come on again this past August of 2026. Dealership in crystal lake illinois m'lady claimed it was repaired only for the light to come on again. They still are not sure why it's happening. They've had master technician from Nissan come and still cannot resolve the issue. The case manager at Nissan consumer affairs is extremely rude and unhelpful. She refuses to help me get the outcome desired with this case. She hasn't even bothered to contact the dealer where my car is to inquire about the updates or services done to the car. I want an early termination of my lease so that I can get a vehicle that is in working condition. I'm paying almost $600 a month on a vehicle that isn't safe or functional. Please help me get this resolved as consumer affairs is unwilling to act with efficiency and professionalism. Thanks.
See
all problems of the 2024 Nissan Rogue
🔎.
I purchased the vehicle about 4 months ago and I've only driven it maybe 1 month out of 4 due to being in the shop for multiple egr and throttle issues. I am currently sitting with it broke down once again for the same issues for the 3rd time. The engine loses power out of no where while driven and gives a warning that says engine malfunction power reduced and all safety features are then shut down. This leaves my car only traveling no more than 10mph. I was on the interstate!!.
My Nissan Rogue had a pcv valve recall and I'm still getting sick from the car. I've had it at the dealerships and they can't find anything wrong but the car is causing severe migraine headaches, severe neck pain and severe abdominal and pelvic pain. It doesnt always happen and there is no way for me to figure out what is causing it. I put a portable co2 detector in the car and found nothing. It can happen with air on or off. I can't figure it out but it's making me and my family sick. I called Nissan and they told me to get a docto rs note that the car is making me sick to fbe able to o file a claim. I don't know how to prove the car is causing all the illness.
The vehicle was running when it overheated and started smoking from the gasket area, with no warning lights appearing on the dashboard; the car will not start now.
See
all problems of the 2023 Nissan Rogue
🔎.
Since purchasing my 2023 Nissan Rogue brand new, I have experienced severe drowsiness and an inability to breathe when driving in start-and-stop traffic. The issue peaked after a recent refueling stop, where raw gas fumes or exhaust heavily infiltrated the cabin. Immediately after driving away from the gas pump, I suffered acute chemical suffocation, gasping for air, experiencing body tremors, and nearly passing out. The symptoms instantly resolved when I switched to driving a different vehicle. This is a severe cabin fume infiltration defect that causes physical incapacitation while driving.
Hi, smell a very strong gas smell inside the cabin. And it doesn't matter if the fuel tank is full are nearly empty.
While driving car will not let me accelerate and it hesitates while driving kind of a jerking if trying to accelerate. The ac blows hot air the check engine light is on I only had the car for two months purchased from dealership.
I am reporting a strong gasoline odor inside my 2021 Nissan Rogue. The smell is noticeable both while driving and after the vehicle has been parked, and it is strong enough to enter the passenger cabin. This condition raises serious safety concerns because the odor may indicate a fuel system leak or another defect that could increase the risk of fire or expose occupants to harmful gasoline fumes. The smell is persistent and has not gone away. I believe this issue presents a significant safety hazard to myself, my passengers, and others on the road. I request that the NHTSA investigate this issue to determine whether it is a widespread defect affecting 2021 Nissan Rogue vehicles and whether a safety recall or other corrective action is warranted. Vehicle information: * year: 2021 * make: Nissan * model: Rogue I am submitting this complaint because I am concerned about the potential risk of fuel leakage, fire, and exposure to gasoline vapors while operating the vehicle.
"I am reporting federal safety recall non-compliance and fraudulent remedy execution by an authorized manufacturer franchise, bella Nissan of union city ([xxx]), regarding NHTSA campaign 26v-080 (Nissan recall code r25e2) on my 2023 Nissan Rogue sl fwd. I am the original owner of this vehicle, which has an exceptionally low odometer reading of 12,142 miles. The vehicle is used as primary medical transport for my [xxx] special needs son, who has a severe traumatic brain injury, cerebral palsy, and partial paralysis. On July 1st, 2026, I brought the vehicle to the dealership explicitly to resolve the critical engine bearing seizure and fire-risk recall. The dealership quoted a 3-hour repair window. Instead, the dealer rushed the vehicle through in 43 minutes total (start: 12:52, end: 13:35) and recorded an impossible 1-mile odometer difference (mileage 12,142, mileage out: 12,143). A single-mile drive is physically incapable of heating the engine oil to the high operating temperatures required by Nissan’s official engineering service bulletin to diagnose defective engine bearings. The dealership falsely certified to federal databases that this fire-risk vehicle was legally remedied, cleared the active safety flag on my consumer app, and billed the manufacturer's warranty department for work never performed. They also billed for a multi-point inspection and complimentary detail that were completely falsified, returning the car with an untouched, dirty windshield. The service advisor then actively withheld the paperwork I physically initialed at pickup, forcing me to take an internal 'pre-invoice audit copy' to conceal the non-compliant metrics. By rubber-stamping this safety recall on paper without executing the mandatory high-temperature diagnostic drive loop, this dealership has left an unverified fire-risk asset on the road, actively endangering a medically fragile family. I am refusing any future repair loops I want a buyback information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b).
I am reporting a serious safety incident involving my 2024 Nissan Rogue, which caught fire after a history of shuddering, hesitation, and problems during acceleration. Prior to the fire, I brought the vehicle to a Nissan dealership multiple times because it had a recall and was shuddering during acceleration and at times felt as though it might stall. During these visits, the dealership performed recall related work, diagnostic testing, and repairs involving engine-related components. The vehicle continued to experience similar symptoms after the initial repairs, so I returned to the dealership for further evaluation. Additional work was performed after an intermittent misfire was identified, including replacement of a fuel injector and spark plug and further testing of ignition-related components. Despite these repairs, the vehicle continued to have problems. Shortly afterward, while I was driving, the Rogue experienced a significant loss of acceleration and power and subsequently caught fire. The vehicle sustained extensive fire damage and was ultimately declared a total loss by my insurance company. I am submitting this complaint because the fire occurred after repeated documented symptoms involving shuddering, hesitation, loss of acceleration, and an intermittent misfire, as well as multiple attempts by the dealership to diagnose and repair the problem. I believe this sequence of events should be reviewed by NHTSA to determine whether the fire and preceding loss of power may be related to a safety defect affecting this vehicle or other Nissan Rogues. I have supporting repair records, photographs, insurance documentation, and other information available if requested.
What component or system failed or malfunctioned, and is it available for inspection upon request? the fuel/engine vapor ventilation system in the driver-side engine bay is leaking raw fuel fumes into the fresh air intake. Yes, the vehicle and all components are available for inspection upon request. How was your safety or the safety of others put at risk? inhaling continuous raw gasoline fumes while driving and idling causes physical distress, including severe headaches, burning eyes, and dizziness, creating a driving hazard. The unaddressed raw fuel leak under the hood also poses an elevated fire safety risk. Has the problem been reproduced or confirmed by a dealer or independent service center?pinnacle Nissan previously confirmed a fuel leak and replaced the fuel tank and lock ring assembly. Abc Nissan inspected the vehicle for over a week, confirmed testing was conducted, but reported they were unable to pinpoint the engine bay leak source. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? inspected by pinnacle Nissan and abc Nissan service departments under active Nissan consumer affairs case #56847990. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lamps or dashboard messages appeared. The symptom is a persistent raw gasoline smell coming through the front dashboard hvac vents while driving and idling, which began prior to any repairs and continues to persist on this certified pre-owned vehicle.
While driving an alert appeared on the dash stating engine malfunction. Speed was reduced instantly which was dangerous as I was driving at high speeds on the freeway with traffic behind me. The accelerator wouldn’t work and I had to immediately pull over.
1. On xxx (clear ), while parking a hertz rental Nissan Rogue at a hotel parking lot in [xxx], the vehicle suddenly and violently accelerated forward without warning. Brake pedal application was ineffective. The vehicle jumped a stone barrier and sustained damage. I was terrified and sustained minor injuries. 2. This vehicle is equipped with the kr15ddt engine, which is the subject of NHTSA recall 26v081/26v080 for electronic throttle body gear fracture. The reported failure mode—low?speed unintended acceleration and loss of braking—matches my experience exactly. The primary suspected failure is the electronic throttle body (etc) and/or engine control system, as the engine produced uncontrolled power despite my foot on the brake. The braking system also failed to respond. 3. Although this vehicle's VIN is not currently listed under an open recall, known serious safety defects within the same engine family cannot be ruled out. Prior to renting this vehicle to us hertz did not provide any evidence that they performed (pdi) or any other safety checks to ensure the vehicle was free from hazardous conditions. They also never informed us of any potential risks associated with this engine. I have repeatedly requested damage reports and itemized repair bills from hertz, but they have consistently refused to provide any such documentation. Requests : 1. Include this vehicle in the ongoing defect investigation of kr15ddt engines to prevent further safety risks to drivers and the public. 2. Subpoena hertz’s complete maintenance and service records for this vehicle to determine whether it was properly repaired and compliant with safety standards before being rented out. 3. Obtain the official damage assessment and repair documentation to establish the true cause of this incident—a routine parking maneuver that unexpectedly turned into a dangerous crash. We don't want anyone else to encounter similar safety incidents. Please contact me via email. Tks information redacted pursuant to the freedom of information a.
We first had breakdown on 6/8/2026 and had towed at our expense due to engine recall, they broke egr valve connector while replaceing engine. They replaced new egr terminal kit at this time. Got car back 6/29/2026. On 6/30 started having loud noises and engine shaking brought car in morning of 7/1 they took for test drive the noise wasnt present but the shaking was was told possible trnasmission mount was broken and they would contact me back with no word until car broke down again 7/30 was told to try to drive it to dealer car wouldnt go faster then 5-10mph. Got the car there was told egr valve needed replaced but wasnt covered we had to pay out pocket. Put in complaint with dealer and then consumer affairs that this had to do with original engine failure also they broke parts egr system and have had issues ever since. Egr valve and connectors and kit have been replaced several times since 6/8/2026 which I have all service information and I also opened a claim in the beginning and they did not help me or want any of the info I have and have broken down several times. The car has been returned 6 times but only kept 5 times and repaired this will be the fifth time being repaired for same egr issues since engine was replaced. And they refused to give me my money back for one tow we paid for 6/8 and we argued that we arent responsible for the egr valve they replaced since this has to do with engine recall and them breaking sone parts they broke with install. This has caused serious safety issues as everytime the care breaks down we are on hwy going at speed and car turns off and engine malfunction light turns on everytime.
Vehicle experienced hesitation and intermittent delayed acceleration beginning around 2018, with symptoms progressively worsening over time. In the past week, the check engine light illuminated and the vehicle began experiencing significant acceleration delay from stops, including engine revving without proper acceleration for approximately 5-10 seconds. In some cases, the vehicle would not accelerate until the engine was turned off and restarted. Vehicle also became unusually loud during acceleration. Independent repair shop retrieved dtc codes p0776 (pressure control solenoid b performance/stuck off) and p1715 (input speed sensor primary speed). Research identified Nissan technical service bulletin ntb15-086d describing these exact codes and symptoms, including hesitation and reduced power in 2014-2016 Nissan Rogue vehicles equipped with cvt transmissions. Condition creates a safety risk because vehicle may fail to accelerate properly when entering traffic, crossing intersections, or merging. Problem has been reproduced multiple times and confirmed by repair shop diagnostic codes. Vehicle has approximately 131,954 miles.
See
all problems of the 2016 Nissan Rogue
🔎.
I am reaching out because recently I have been getting messages display on my dashboard of malfunction lights along with a check engine light currently my car has 27k miles I bought it brand new zero miles at the dealership of universal city Nissan who closed down I have gotten my maintenance with the nearby certified Nissan and kept up to date however this message only displays on startup and goes away when I turn it back on I took it to the dealership for my oil change and a recent recall after the recall I got the messages and I took it back again and it appears my throttle position sensor to be reading 6% upon start up in which they said it means sticking upon start up and I have done my research Nissan are doing recalls on this and it is exactly the symptoms I have now on my car I am very concerned because the dealership it trying to charge me and my car has been kept to date and all these recall issues are concerning me with the safety of my car. I wanted to reach out if I can get it fixed at the courtesy of Nissan since my VIN is not listed but it is having the exact symptoms.
During acceleration engine makes a strange noise as if marbles were rolling around in the engine, or a knocking noise more noticeable when the engine is cold. Dealership says this is a normal sound on Nissan Rogues with the 1. 5 cyl turbo charged engine. When I use 89 octane fuel the knocking sound seems less pronounced but, the manual on my 2022 Nissan Rogue says to use 87 octane. Is there anything we can do if the dealership refuses to acknowledge there is a problem which needs to be addressed?.
On March 25th the dealership said our car was on a recall for r25e2 the dealership performed the ecm software update fix at this time. On April 30th 2026 the engine suffered catastophic failure. The heat stopped working the car was not showing hot the dial was at 1/4 it is usually at 1/2. The oil light flashed my husband lost power steering and it died at a 4 way stop. There was so much white smoke coming out the tailpipe he thought it was going to catch fire. The dealership is saying the car is not under the recall because they "fixed" the software. There were no warning lights or anything the only warning was the heat not working. He only made it 8 miles past out house before this happened. The software failed to protect the hardware from the safety defect. The dealership said the head gasket blew from overheating but they are saying it is not the recall they dont know the reason even though my husband and I have stated our car was affected by this recall or they would not have completed the ecm software update which clearly is a failed remedy. January of 2026 the front radar sensor bracket is deformed/bent causing forward collision avoidance system to completley fail. Despite no impact damage to the front bumper, the dealer and third party warranty are denying the claim as an accident. This failure occured during the January ice storm in georgia Nissan TSB ntb23-011c identifies ice build up behind the fascia as a cause for bracket deformation. This is a known design flasw that disables the safety systems including adaptive cruise control, lane assist, forward collison warning and automatic emergency braking. My car only has 46,000 miles all of these systems should not be failing.
I was mailed a letter about a recall for engine bearings. When I called the dealership, they told me they did not have the parts and that Nissan would reach out. Then I received another letter so I called back and scheduled an appt. Before the appointment, the car started exhibiting stalling behavior which included causing me hit a pot hole. Then critical engine warning lights came on, so Nissan towed it to the dealership. The dealership wants $5,000 for a bad turbo and says it is not covered under the recall, only engine bearings and a turbo hose are covered. I believe the ongoing engine failures, bad manufacturing, negligence on behalf of Nissan is causing these issues and it should be covered. This can also cause the throttle body to go bad, which would be another couple thousand dollars. This car is 3 years old, and I still owe 4 years of payments for an unsafe vehicle that I can not drive. I am attempting to escalate this with Nissan, but so far, it has not been covered.
Incident date: 04/05/2026 vehicle speed: 65–70 mph location: [xxx] component: engine / power train / fuel system summary of safety defect: while traveling at highway speeds (65–70 mph) with four passengers (including two children), the vehicle suffered a sudden, catastrophic engine failure without any prior warning or symptomatic noise. The malfunction indicator light (mil) began flashing rapidly, immediately followed by a total loss of motive power. Despite throttle input, the vehicle failed to maintain speed or accelerate, creating an immediate hazard in high-speed traffic. Hazardous conditions encountered: upon the loss of power, I observed white smoke trailing from the exhaust and a strong burning odor entering the cabin from the engine compartment. To avoid a high-speed rear-end collision, I was forced to perform an emergency maneuver across active lanes of traffic to reach the shoulder. Due to the immediate fear of a vehicle fire (indicated by the smoke and burning smell), my family was forced to evacuate the vehicle and wait outside in a remote location for six hours. Correlation to known defects: this incident appears to be a direct manifestation of the defect described in Nissan recall id r25e3/r25e4 / NHTSA id 26v0801 regarding engine main bearing seizure. The failure resulted in a complete loss of propulsion and a potential fire risk due to fluid ignition or a breached engine block. Post-incident status: the vehicle was towed to Nissan of cumming and is currently awaiting a formal inspection for internal metal debris. The failure of this critical component under highway conditions posed a life-threatening risk to my family and other motorists. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Fuel smell in the cab of the vehicle.
My car is just 3 years old has reduced power warning and continuous engine light on. Despite several reminders, calls to Nissan marietta dealership as well as Nissan consumer affairs, issue has not been resolved. My car is not in a driving condition and they have wrongly changed the battery and charged me instead of taking care of recall or repairing the engine light issue. They keep changing their diagnostic results. I request immediate resolution and attention of Nissan in this matter by a qualified technician.
I have a check engine light that just appeared on. I'm receiving messages that my Nissan Rogue may have an emission control system malfunction. I am advised not to drive the car above 45mph, avoid hard acceleration or deceleration, avoid steep hill grades, and reduce the amount of cargo being hauled if possible.
The issue first began in February 2026, when the vehicle started showing signs of engine malfunction and poor performance, which ultimately led to a full engine replacement by an authorized Nissan dealership. After the engine replacement, the vehicle continued to experience serious and recurring drivability issues. On multiple occasions, including March 16–17, 2026, and most recently on April 11, 2026, the vehicle failed to accelerate properly even when the gas pedal was fully pressed. The vehicle would move extremely slowly and felt as if it was stuck in a low gear, with loud engine noise and lack of power. This created a significant safety hazard, as I was unable to accelerate normally in traffic, increasing the risk of being rear-ended or unable to safely merge or cross intersections. Additional symptoms included: •engine shaking while idling •intermittent loss of power and poor throttle response •transmission not shifting properly •a/c blowing warm air at idle but cold while driving •a diagnostic issue indicating loss of communication with a control module (vcr/module) the problem is intermittent and unpredictable, making it difficult to demonstrate on demand, but it has occurred multiple times in real driving conditions. The vehicle has been inspected multiple times by an authorized Nissan dealership, including technicians and a shop foreman. The dealership has stated they were sometimes unable to reproduce the issue and have attempted repairs such as performing an idle relearn, but the problem persists. Despite major repairs, including a full engine replacement, the vehicle continues to experience dangerous loss of acceleration and drivability issues, posing an ongoing safety risk. The vehicle is available for inspection upon request.
I was driving my car and my car all of a sudden dropped speed and when I pressed the gas my car started shaking and jerking.
I have a brand new 2024 Nissan Rogue I keep it very pristine condition and I follow all recommendations for service on my vehicle. I am down in naples florida originally from crystal lake illinois, and while I was at the gas station called murphy's in naples I presumably got bad fuel and now I have $3,000 in damages on my car. I asked the naples Nissan dealership to help me fill out a form to make murphy's be held accountable and they still haven't done it 5 days later. I'm in a rental car losing money everyday. I contacted Nissan consumer affairs and their case manager is in india she's never returned my call, she has never even contacted the dealership and I contacted the consumer affairs department again yesterday asking for a supervisor to call me back but I never got a return call. I'm at a financial loss, and under horrible stress due to all these conditions with no one helping me resolve my issue. I need help please help!.
Was driving this morning 2/5/2026 to work when I noticed a very strong gas smell in my cabin. The smell make me light headed and nauseous after a few minutes of driving and I am concerned for my safety.
I own a 2021 Nissan Rogue sv, 2. 5l engine. I have repeatedly experienced a strong gasoline/fuel/exhaust-like odor inside the passenger compartment of the vehicle. The odor is extremely strong and has caused me and my passengers to experience dizziness, nausea, feeling sick, and discomfort. I regularly transport my children, including a [xxx] child, creating a serious safety concern. The exact component causing the odor is unknown. The vehicle is available for inspection upon request. I have taken the vehicle to the Nissan dealership more than eight times for this same recurring problem. On some occasions, I was turned away without the vehicle being properly inspected, and on other occasions I was told that the dealership could not find anything wrong or that there was nothing they could do to repair the issue. The problem has continued and worsened I eventually took the vehicle to an independent automotive repair facility for a second opinion. Their written service documentation states that I reported a strong smell of gas and feeling sick. The shop removed the rear seat cushion and inspected the low-pressure fuel pump and found no leak at that particular time. They also visually inspected the high-pressure fuel pump and found no obvious signs of a fuel leak at that time. The independent shop documented the ongoing concern and recommended that I return to the dealership with the information they found. Their documentation also states that I should not drive with children in the vehicle at this time because of the unresolved issue. Although the independent inspection did not identify an active fuel leak at the time of inspection, the recurring odor remains unresolved. The problem appears to be intermittent or difficult to reproduce during inspection, but it continues to occur during normal operation of the vehicle. I am particularly concerned because this vehicle is used to transport my children and we have all experienced some health concerns. Information redacted pursuant to the freedom of information act (f.