Side/window Air Bag problems of the 2009 Nissan Versa

Tl the contact owns a 2009 Nissan Versa. The contact stated that her granddaughter placed her back pack on the passenger's side seat. Upon closing the passenger's side door, the passenger's side air bag deployed without warning. The contact's granddaughter drove the vehicle to the contact's home. Upon inspection of the vehicle, the contact observed that the entire passenger seat was split open. Also, the frame on the passenger side window was completely detached due to the failure. The contact spoke with the manufacturer and was provided a claim number and was informed that the matter would be investigated by the claims department. The contact then received a phone call from the manufacturer who informed her that they would contact an inspector to investigate the failure. The contact was instructed to take the vehicle to Nissan of richmond (11401 w broad st, henrico, va 23233) once an inspector was found. Later, an inspector contacted her and she drove the vehicle to the designated dealer. After the inspection, the inspector informed her that the findings would be submitted to the claims department. The contact had yet to hear from anyone at Nissan in regards to the investigation. The vehicle had yet to be repaired. The failure mileage was approximately 108,000.

Between notice for the passenger side air bag recall and then the recall for the driver's side air bag, this process has been unreasonably long and required far too much effort on my part to resolve. At every step this has required far too much of my personal attention and time. The only way I've been able to make this recall process work for me is by setting up a google alert about Nissan recalls to remind me to call them periodically. Otherwise they would never inform me about any developments with this recall. When I finally called them again they required far too much information from me just to give me information about the recall. It's like they just want to put so many roadblocks on this process to make sure that most people just give up and drive unsafe cars instead of getting them fixed. And that's at each step. I give all this information when I talk to one person then I talk to someone else and have to give them the same information and then the next and so on. I can't believe how much time this process wastes. And finally the dealership is ready to replace the driver side air bag. I should be grateful and happy that the process is finally over but they tell me that they've had the parts since February and ask what my problem is getting this fixed. February. They didn't send me any notice about this and the recall hasn't been updated to show that parts are available, and it's my fault somehow? Nissan has to be held to account for this inefficient and wasteful process. I don't imagine most people would stick through this process the way I have and that most people would end up simply not getting their car's fixed. There will only be more and more casualties if Nissan isn't forced to make their recall process reasonable and sane.

"takata recall" on October 21, 2017 we took our 2009 Nissan Versa into the Nissan dealership in abilene texas after scheduling the recall replacement of both airbags. Upon picking up the vehicle the same day we were told only the passenger side airbag was replaced because they did not have the driver's side airbag. I was told by the service advisor that due to takata going out of business the replacement airbag was not available and could take several months before becoming available. I asked about loaner vehicle at that time and she indicated their dealership was not providing loaners due to low inventory. She gave me Nissans 800# and told me they would set-up a rental from enterprise. However, the vehicle was being used by our 20 year old son who is a student at a university in town. She said he couldn't obtain a vehicle until he was 21. A few day later I called Nissan consumer affairs and was told to call back after our son turned 21. On 1/2/18 called nca back, they told me a "regional specialist" would call on 1/3. At 4:58 cst on 1/3/18 I received the call back, but it was someone calling on behalf of the reg. Spclst. Essentially telling us the abilene dealership had no loaners, and that the enterprise the dealership used had no vehicles either. She stated they should be getting the replacement parts "ASAP" but would give me no timeframe. So I asked her if my son had to risk his life by continuing to drive the vehicle for an unspecified time period until then, she would not respond to that question. As a parent with a son who is about to graduate from college and begin his life independently how am I supposed to accept this outcome. Nissan says they have had no problems with the driver's side airbag, but is a young life worth the risk? apparently it is to Nissan.

Takata recall - both drivers side and passengers side of my vehicle have been recalled. When I called the dealership closest to me, they told me to come in to get my airbags replaced. When I went in, they told me that the driver's side airbag would not be ready and that they would get in contact with me that day to set up my rental vehicle while I waited for the airbags to be available. After calling again, I have heard nothing from them for 2 weeks.

Takata recall. I went to Nissan slidell dealership and they replaced passenger side airbag but I was told it was driver side. So I went looking for passenger side. I fond that Nissan covington dealership had this replacement. So I went to covington they in turn tell me it was the passenger side that was replaced. So I had to wait till spring of 2018 for that replacement. I am afraid to drive my car that someone will hit me and the airbag kill me.

Takata recall received NHTSA recall 17v-449 pertaining to the driver's side airbag. The recall discribes the condition as dangerous to the driver of the vehicle. Contacted mcgavock Nissan in lubbock texas due to purchasing the vehicle at this dealer. Service department told me to just drive the car that it was not an issue. When I asked about the complimentary loaner I was told that wasn't going to happen. This is my commuter car for work, so now I have to find another vehicle to drive until the parts are available. I don't understand how this dealership makes this my fault. They seem to take no responsibility on the matter. Is there no avenue for the vehicle owner to take as far as getting the complimentary loaner car mentioned in the recall notice. When I call all the phone numbers given, they just circle back and send me to another number that circles me back again. The same dealership damaged the dash on the passenger side when repairing the passenger side airbag months ago. It's like I bought a new car that I can't use and it's my fault. If Nissan isn't going to honor a recall that they chose to send out, why did they send it out in the first place. Nissan is just shifting responsibility for their shortcomings to their own consumers. If I continue to drive the car and it explodes in my face, Nissan with say that I had been warned of the problem and shouldn't have driven the car. However, they give you no alternative because they have no intention of providing a complimentary loaner car.

I received a recall notice saying that my driver side airbag made by takata needs to be replaced and that parts will not be available until the spring of 2018, and that Nissan would supply me with a loaner car until the parts were available, when I talked to the dealer ship they said that I'm not eligible for a loaner because I'm only 23 years old, meaning if your under 25 it's ok to drive a car that could take your life. Also I found out that my passenger side airbag and front springs have a recall on them that I was never notified about, so my question is are company aloud to leave unsafe vehicle on the road leaving me to hope nothing will happen because of my age? I have no tickets or accidents and I've been driving sense I was 16 years old. Thank you adam coots 510-453-9137.

Received passenger airbag warning this spring. My daughter was forced to drive around with everyone in the back seat. Months later we get a recall for the driver side airbag. Now my daughter can't even drive the car! replacement parts aren't expected til 'spring 2018' which is months away. What am I supposed to do with this car during that time?.

Takata recall, never notified of 1st passenger side recall, much less the new driver side recall. No parts for drivers side airbag. Are we supposed to drive a vehicle that may explode and send metal in to us?.

No incident to date. I received a notification in the mail that my passenger-side airbag is unsafe, but Nissan is still waiting for parts before the defect can be remedied. In the meantime, if an injury or death results from this defect, I will sue the manufacturer.

Takata recall I received notice of a recall for passenger side airbag & was told the part would be available the end of April & I would be notified, to date I have received no nonfiction. I was instructed not to allow passenger's to use that seat, this is causing a major inconvenience for me. Also why is only one air bag recalled, when they were all obviously installed at the same time. I would like to know when this will be resolved.

The contact owns a 2009 Nissan Versa. While driving, the contact saw a small animal run in front of the vehicle. The contact swerved out the way to avoid the animal, which resulted in the vehicle crashing into a tree. The dual frontal air bags deployed. A police report was filed. The vehicle was towed to a salvage yard. There was one injury that required medical attention. The contact sustained skin abrasions on the chest and arm areas. The contact received notification of NHTSA campaign number: 16v349000 (air bags). The contact believed that metal shrapnel had come out the driver's side air bag and struck her because she was not wearing a jacket. The failure mileage was approximately 80,000. The VIN was not provided.

Takata recall. The contact owns a 2009 Nissan Versa. While driving approximately 45 mph, the contact struck a coyote. The driver's side air bag in the steering wheel and passenger side air bag deployed with force. A white cloudy substance emitted into the vehicle impacting the driver's and the contact's vision. The driver was not injured. The contact (front passenger) sustained injuries to the left arm, hands, and nerve damages due to the force and was unable to determine if metal fragments emitted into the vehicle as well. The vehicle was towed to a yard and then to a repair center, but the cause of the failure could not be determined. A police report was filed. An independent inspector indicated that they were unable to determine negligence. The vehicle was included, but the contact was not notified of NHTSA campaign numbers: 16v349000 (air bags) 17v449000 (air bags). The vehicle was not diagnosed by a dealer. The manufacturer was later notified of the failure to determine if they could investigate the failure. The failure mileage was 46,720. Parts distribution disconnect.

Takata recall date of 5-23-2016. Have not received notice to have passenger-side airbag replace. Have called local dealers and all say same thing. "maybe the replacement part will come in next month. Call us then. " after many call to various dealerships, nothing has been done to fix my problem. Wife must sit in back seat.