Power Steering Pump Problems of Nissan Xterra

Tl- the contact owns a 2002 Nissan Xterra. The contact stated the vehicle had NHTSA recall campaign id number: 10v554000 (steering column) and then started having problems with the steering. The contact took the vehicle back to the dealer and was told the upper steering column needed to be replace and possibly the gear box. The contact was then told by the manufacturer to take the vehicle to another dealer. The vehicle was taken to another dealer and the contact was told the vehicle needed a new power steering pump. The contact feels the problems started with the recall repair because the steering worked fine and was not stiff prior to the recall. The failure mileage and current mileages were 92,000. Rl.

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The contact owns a 2004 Nissan Xterra. While attempting to make a right turn at approximately 40 mph, the steering column became extremely difficult to steer. After close inspection, the contact noticed that all of the power steering fluid exited the vehicle. He took his vehicle to a local mechanic and was informed that the bracket on the hose, between the pump and the steering unit, was rusted. The mechanic further stated that the high pressure tube and the return unit needed to be replaced. The dealer informed the contact that he would be responsible for the repair costs since his vehicle was out of warranty. He filed a formal complaint with the manufacturer. The failure mileage was 26,000 and current mileage was 27,500.

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