general problems of the 2004 Saturn ION

Six problems related to suspension have been reported for the 2004 Saturn ION. The most recently reported issues are listed below.

1 Suspension problem

Failure Date: 10/10/2018

The power steering stops working while you are driving without notice . When you are truning it is hard,also the bearing and struts are also very ruff. Almost had a wreck when turing.

2 Suspension problem

Failure Date: 02/18/2014

While driving in heavy traffic on rt 95 car stalled and it took a few minutes to restart. Have a terrible time starting the car in morning and its not the battery as its about year old. I thought it might be the cold weather but sometimes it starts sometimes it doesn't. I never know whether its going to start. When this happens it sounds dead. I think there is a problem with the ignition switch. Have talked to other Saturn owners who have same problem and they said a relay switch cured the problem.

3 Suspension problem

Failure Date: 12/16/2013

2004 Saturn Ion. Consumer writes in regards to electronic power steering failure. The consumer stated she first started having front suspension problems, which the dealer fixed free of charge. The exhaust was leaking and she paid to have it replaced, along with the catalytic converter. Also, the horn stopped working. The consumer received a letter in July 2012, from gm stating the warranty was being extended because the electric power steering could fail. On December 16, 2013, the power steering failed, as the consumer was leaving a parking lot. She had to use extra force to turn the steering wheel. After a couple of minutes, it was back to normal. A test revealed, there was indeed a failure. When the consumer called gm, she was informed the extended warranty had expired on 11/28/13 the consumer no longer owns the vehicle. Updated 02/5/14.

4 Suspension problem

Failure Date: 02/04/2013

I was driving on the interstate at 65 mph and the power steering light came on and the steering wheel clicked and became stiff. There was no prior indication that anything was wrong. I could no longer turn right and left turns were almost impossible. The brakes started having trouble as well. I almost got in accident because the right side was not working. Then when I made it to a spot and turned the car on and off it was working again. Then about 30 min later it did the same thing again. I had some check the fluid and it was fine and so was the belt. Also, my left indicator will not work. I have taken it to the dealer and several mechanics and it keeps melting the socket.

5 Suspension problem

Failure Date: 11/15/2004

The vehicle shook uncontrollably which made the vehicle hard to maneuver. The brakes shook along with the steering wheel.

6 Suspension problem

Failure Date: 03/29/2004

By 3500 miles (after 1500mi when we could have returned it), the front passenger turn signal burnt out. The car was also sputtering when we started the engine. The mechanic found a cracked head, that we were told was probably present when we purchased the car; had we known we would've returned the car. We were given a rental car, but had to drive 45 min one way to get to Saturn of green bay. Within a month, the front driver turn signal had burnt out. The wiring was replaced while we waited 2 hrs with our 3 year old. We had to drive 1 hr 1way to Saturn of appleton for repairs. In Aug 2004, the car was making a noise when we turned onto a steep grade. In mi for vacation, we had to drive over 1 hr 1way to Saturn of troy; the swaybar and mounting brackets had to be fixed. We waited for over 2 hrs with our son while it was fixed. In sept 2004, the front passenger side turn signal had to replace the resistor. We drove 1 hr 1 way for the repair, and had to wait 2 hrs with our son. We had asked about the cruise making a funny noise, but it was checked and we were told it was fine. In April 2005, the cruise stopped working and had to be fixed. It took over a week for the part to come in, and almost 2 weeks for it to be repaired at Saturn of green bay. I had to go to the dealer 30 minutes early, be driven over to my school where I teach, walk to my second school I teach at, and wait for a driver to pick me up (20-40 min past when I was done for the day). Despite everything we've been through with a new car that should need minimal care at this point, we've been basically told that we should take the $2600 hit to buy a new car while the dealer breaks even. This is poor salesmanship, and we will not be purchasing Saturn products any longer.




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