Sun/moon Roof Assembly Problems of Subaru Ascent

The contact owns a 2019 Subaru Ascent. The contact stated that the front passenger’s and driver’s side doors were difficult to open due to large gaps in the doors caused by improper welding. The contact also stated that an abnormal line had formed on the moonroof without incident while the vehicle was stationary. Upon investigation, the contact discovered NHTSA campaign number: 18v508000 (structure) which she linked to the failure. The dealer was notified of the failure and stated that the cause of the failure was due to human error. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,920.

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The contact owns a 2019 Subaru Ascent. The contact stated while driving 20 mph, there was an abnormal popping sound detected. The contact noticed that the sun roof had cracked without impact. The contact called dreyer & reinbold Subaru (1301 us-31 ste 2, greenwood, in 46143, (317)885-4800) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000. Invalid VIN.