Subaru Ascent owners have reported 23 problems related to windshield (under the visibility category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Subaru Ascent based on all problems reported for the Ascent.
The contact owns a 2020 Subaru Ascent. The contact stated that he parked the vehicle into the parking garage overnight and when he went to get into the vehicle the next morning he noticed the windshield was cracked, however the vehicle was taken to the dealer and the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
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The contact owns a 2020 Subaru Ascent. The contact stated while the vehicle was parked in the parking lot, the windshield suddenly cracked without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 29,200.
The contact owns a 2020 Subaru Ascent. The contact stated that while her fiancé was driving 65 mph, the contact was seated in the passenger’s side seat and noticed a crack on the driver’s side windshield, starting from the rearview mirror. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
The contact owns a 2019 Subaru Ascent. The contact stated that while driving approximately 60 mph, the front windshield was struck by a small pebble kicked up by another vehicle. The contact stated that the damage was a small crack and chip on the lower section in the middle of the windshield. The contact drove the vehicle to a glass repair shop to have the chip and crack repaired. The contact stated that repair was performed; however, the windshield had started to crack at the point of the repair. The contact was advised by the glass repair shop that the windshield needed to be replaced. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
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The contact owns a 2019 Subaru Ascent. The contact stated while driving at an undisclosed speed, a small rock struck the passenger’s side windshield causing a crack. On another occasion, the contact stated that she heard a pop and saw a small crack on the driver’s side windshield. The contact was unsure what caused the second crack. The dealer was contacted and referred her to a third-party windshield repair facility. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 54,000.
The contact owns a 2019 Subaru Ascent. The contact stated while driving approximately 70 mph, the contact observed a crack at the bottom of the windshield by passenger’s side pillar. The crack then extended up to the center of the windshield just underneath the rearview mirror. The contact observed that the crack increased by a few centimeters every time the vehicle was driven. The contact had not taken the vehicle to the local dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
The contact owns a 2019 Subaru Ascent. The contact stated that upon entering the vehicle, he noticed a horizontal crack on the lower driver’s side windshield. The contact stated that there was no impact to the windshield to cause the crack. The contact had the vehicle repaired through his insurance company by an independent mechanic. Recently, the same failure occurred in the same spot as before. Neither the dealer nor the manufacturer had been notified of the failure. The contact stated that the failure obstructed his vision while driving. The vehicle had yet to be repaired. The failure mileage was approximately 25,000.
The contact owns a 2019 Subaru Ascent. The contact stated while entering the vehicle, he noticed the front windshield was cracked on the passenger’s side. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 31,040.
The contact owns a 2021 Subaru Ascent. The contact stated that after the vehicle was parked in the garage, the contact returned to the vehicle and noticed a crack on the windshield. The crack was on the lower driver’s side of the windshield and moving upward. There was no impact to the windshield to cause the fracture. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,141.
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The contact owns a 2019 Subaru Ascent. The contact stated that the vehicle was parked in a parking garage and when she returned to the vehicle, she noticed that the windshield was cracked. The contact stated she could not determine the cause of the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 33,663.
The contact owns a owns a 2021 Subaru Ascent. The contact stated that while driving at mid level speed, the contact heard an abnormal noise coming from the windshield. Upon inspection, the contact noticed that a crack had informed on the driver's side windshield right above frame. Over time, the crack extended from the driver's side to the middle right below the rear view mirror. The contact stated that the crack obstructed her vision while driving. The contact called sport Subaru south (9951 orange blossom trail, orlando, FL 32837) where they informed her that they were unable to service the vehicle. The contact also attempted to reach the manufacturer but she was unable to reach a representative. The vehicle was not repaired. The failure mileage was approximately 360. The VIN was not available.
The contact owns a 2020 Subaru Ascent. The contact stated while the vehicle was at a stand still, he noticed the windshield cracked without impact in the center. The vehicle was taken to landers mclarty Subaru (5790 university dr NW, huntsville, al 35816: (256) 382-2425) and the contact was referred to windshield repair center. The contact had the vehicle taken to repair shop and had the windshield repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.
The contact owns a 2020 Subaru Ascent. The contact stated that while driving 40 mph, without warning the windshield cracked in the driver's view. The vehicle was taken to an independent mechanic where the vehicle was inspected and the windshield was replaced. Tindol Subaru (1901 e franklin blvd, gastonia, nc 28054 (704) 867-8341) was contacted however, informed the contact that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 20,000.
The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was parked, the front windshield started to crack without incident or impact. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
The contact owns a 2020 Subaru Ascent. The contact stated while driving 45 mph, there was an abnormal cracking noise detected and the front windshield cracked without warning or impact on the driver's side. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed nor repaired. The failure mileage was 3,100.
The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was parked, the windshield cracked without impact. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, assistance was not provided. The failure mileage was approximately 6,100.
The contact owns a 2020 Subaru Ascent. The contact stated that the windshield was cracked. The contact stated that crack grew from a pin head sized crack to approximately 24 inches within 72 hours; from the lower side of the driver's side of the windshield to the passenger's side of the windshield. The vehicle was taken to bob moore auto group located at 13000 broadway ext, oklahoma city, ok 73114, (888) 667-8741 and the contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 6,400.
The contact owns a 2020 Subaru Ascent. The contact stated that the windshield cracked without impact. The vehicle was taken to ocean Subaru of fullerton (1100 s euclid st, fullerton, CA 92832), and the contact was informed by the technician that the windshield was cracked by a rock and was to contact the insurance company for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,340.
I got in my car and took the sun shade out of my windshield and found a large crack across it. The last time it was driven (2 days ago) there was no crack. The car was parked in my driveway.
The contact owns a 2020 Subaru Ascent. The contact stated she noticied tiny dots on the windshield, which obstructed her view while driving. The vehicle was taken to the local dealer camelback vw (1499 e camelback rd, phoenix, az 85014, (602) 648-9181) and the mechanic was made aware of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 1,000.
The contact owns a 2019 Subaru Ascent. The contact stated that the windshield cracked without impact. The vehicle was taken to a glass repair shop and repaired but not replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 8,965.
Had two chips in the windshield, one cracked and had to replace windshield. 24 hrs later had another chip and another within a couple of weeks. I only drive on the freeway once per week and don't drive much because I work from home. I used to drive 60 miles on the freeway every day for school and work when I owned a subura impreza (2007) and outback (2014) and never once had a chip in those 5 years until I purchased Ascent. I expressed my concerns and was told by the dealership that the new Subarus use a thinner glass due to the new eye sight feature and you do not get the option to purchase a thicker glass windshield.
The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 40 mph, she heard a cracking sound coming from the windshield and saw a minor crack on the driver's side of the windshield. The contact drove the vehicle to her residence and parked it. The next day, the contact noticed that the crack had extended to approximately 5-feet long. The vehicle was taken to the dealer who replaced the windshield; however, the failure reoccurred. The contact stated that while driving at 30 mph, the windshield made an exploding sound and there was an 8-inch-long circle crack on the driver's side of the windshield. The vehicle was taken back to dealer who replaced the windshield for a second time; however, the failure recurred while driving. The contact stated that she sealed the half inch long crack that was on the driver's side of the windshield herself. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 4,500.
| Problem Category | Number of Problems |
|---|---|
| Wiper problems | |
| Windshield problems | |
| Visibility problems | |
| Sun/moon Roof Assembly problems |