Engine Exhaust System Problems of Subaru Crosstrek

Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were entering the cabin while driving. This created a potential carbon monoxide exposure risk to me and passengers. Subaru inspected the vehicle and confirmed the exhaust issue existed before I purchased the car. The selling dealership did not disclose this safety defect and refused to unwind the sale when notified.

See all problems of the 2016 Subaru Crosstrek 🔎.

2018 Subaru Crosstrek, mileage 17,000 as of 12/02/2019. Vehicle being driven on a city street at 35 mph started to feel heavy/rigid and losing motive power. Exhaust started to discharge non-stopping heavy black smoke like that of tires burning. Also, there was a very strong plastic-like smell in the smoke. Immediately called the nearest Subaru dealership and took the vehicle in. I waited over 4 long hours until the technician said I had to leave the car as they did not know what the problem was since all tests performed had come out ok. A loaner was provided the following day and a call from the dealership stated that they were not 100% sure about the issue and that they suspected it had to do with manufacturer recall number wup01 (NHTSA 19v744000) and that it would take at least 2 weeks to repair. Subaru of America failed to send letters or emails concerning 2 open recalls for this vehicle since October 2019. I do not have documentation to submit at the time of this complaint as I have not yet received any copies from the Subaru dealership. My life and the lives of my family members when we have been riding on the vehicle have been at great risk because Subaru has failed to inform of these recalls which could have ended up in a fatality. This is completely unacceptable from a manufacturer I have put all my trust in.

See all problems of the 2018 Subaru Crosstrek 🔎.