Equipment Problems of Subaru Crosstrek - part 2

The windshield cowl is greatly separating at the bottom where it meets the wipers. The windshield and cowl are factory and no replacement or alterations done during the life of the car. I am the only owner.

See all problems of the 2021 Subaru Crosstrek 🔎.

I received a notification on my Subaru app in January about the drive shaft recall that occurred in November 10th, just 2 days after I made the purchase of my car on November 8th. It took approximately 2 months after initial notice of recall for me to receive any notification. I have at this point managed to bring my car in for a check up to the dealership I purchased the car from. It was determined on January 31st that the driveshaft did have problems and I was given a car rental. Two weeks later there is still no news about the part replacement, despite the original recall notice having the date of November 10th, 2023 as I have attached. Please provide any update on the situation. This is not acceptable treatment of customer. Not only was I not notified of the recall that occurred just 2 days after my purchasing of the vehicle, now 3 months after the recall there are still no parts available for the repair. For 2 months I was driving a car that had a recall without knowing it. It was found that the drive shaft was damaged and I could have gotten into an accident. Looking on NHTSA the recall notice shows up with the date of November 9th just 1 day after my purchase.

See all problems of the 2024 Subaru Crosstrek 🔎.

My back-up camera is not working properly- very blurry/foggy01.

See all problems of the 2022 Subaru Crosstrek 🔎.

Spontaneous windshield cracking, no apparent reason. No impacts.

See all problems of the 2023 Subaru Crosstrek 🔎.

I got my new Crosstrek and only drive it for 2 months 2676 miles and got multiple chips on my windshield and cracking later on. I have been driving to tahoe for snowboard with my previous corolla and have never experienced this issue. But this car got chips and crack so easy…I called to dealer and they refused to fix this issue so I also called Subaru american and their response are so close. How can I drive this car without fixing the windshield issue? very disappointing.

Dealer installed oem trailer hitch and wiring harness as part of the new vehicle purchase agreement. Installed prior to my taking delivery at the selling Subaru dealership. During a service visit today at a local RV/trailer retail/service center, the technician inspected my hitch and found loose/untightened trailer hitch attachment bolts. Luckly I have never pulled a trailer since purchasing the vehicle. No damage or accidents have occurred because of this. Service tech (not by Subaru) tightened all the bolts to make sure my Subaru was safe and roadworthy. Thank you in advance for your attention to this.

Pulling out of the garage, when I applied the brakes, the car came to a stop, then started beeping, and the control panel started flashing that several systems were disabled, and I needed to check the manual. The car shifter would not move (it was in drive at the time, but wouldn't move). After turning the car off, the screen flashed to place car in park. At this point, the car was approximately 2/3 out of the garage (and blocking the garage door), with the front bumper just overhanging the curb of the street. Subsequent attempts to start the car and put it in gear to move it back into the garage were unsuccessful. The car refused to go into gear, and the display continued to flash about disabled systems. After approximately 75 minutes, the car 'reset' enough to put it in gear. This allowed the roadside assisnance driver to get the car on the tow truck without having to use tow chains. The dealership has not yet determined the cause of this behavior.

I reached out to a local dealership to trade in my car. Upon getting there, they told me that I am in need of new tires. The car has only been driven 25k miles and they stated that new tires are needed. I have gone to this dealership prior and not once have they stated otherwise indicating or checking the issue as to why this is happening to this car. If it was something due to an alignment, then why was this not checked and indicated before the car’s tires are being worn out? or, is this a manufacturer defect? now, I have to get new tires on a car that has barely made it past 25k miles.

Not sure yet what component or system failed as the car is being towed to dealer. On 12/23/24, the engine made a grinding noise and then the car completelyshut down and froze on the highway. No power, all the dashboard lights flashed on - and I could not put the car in park. Since I was on the highway - my safety and safety of drivers behind me were at great risk until a help truck was able to block the road. Car will be inspected by Subaru on 12/26. Subaru was closed 12/23 pm, 12/24, 12/25 there were no warning lamps, messages or other symptoms of a problem prior to the failure.

See all problems of the 2019 Subaru Crosstrek 🔎.

Car was thought to be placed in park, key was easily removed, and then the car became mobile and rolled downhill and could not be shifted back into park.

See all problems of the 2020 Subaru Crosstrek 🔎.

I started having issues with my car when I could not turn it off -- the key was stuck in the ignition and I was unable to turn the car fully off. This continued to happen and the only fix I found to get the car off was to turn the car back on, shift the gear into drive, then try to turn it off again. Sometimes it would take repeated tries of turning the car on and trying to turn it off. The problems then got worse when I started to have issues starting the car as well; the car would struggle to start and I lost confidence in the vehicle. Every workday I have to drive my car to a location where I have to turn off my vehicle while a security check is performed -- one day I got stuck at this checkpoint when I could not start my car. I was afraid to drive my car, thinking I could get stuck somewhere with it running or with it unable to start. A certified Subaru repair shop confirmed the issue is a known problem with Subaru parts described in a technical service bulletin (TSB 16-112-18r). There were no warning lights before these problems began and the Subaru dealer told me when they initially ran a diagnostic on the car it came back as having no issues. Since having the part in the gear shifter replaced at personal expense all problems have been resolved. Since Subaru knew of the faulty part in their vehicles, I think they should have issued a recall or at minimum warned their drivers.

See all problems of the 2014 Subaru Crosstrek 🔎.

Debris on the interstate (likely a rock from a dump truck a few vehicles ahead) hit the lower right corner of the windshield on the passenger side. The impact immediately caused a large chip and bullseye shaped crack almost six inches in diameter. The impact was loud enough to make my ears ring. I have not experienced this kind of sound or damage in other brand vehicles. The windshield needed to be replaced and paid for out of pocket. It was not covered by warranty or insurance.

Windshield crackers with no outside damage. Started on drivers side and is spreading across.

In early November 2023, NHTSA recall number23v755000 was issued for my 2021 Subaru Crosstrek. I was not notified by NHTSA or Subaru even though none of my contact info has changed since buying this new vehicle. I believe that this creates a potential safety issue if owners are not made aware. I found out through carfax in early January 2024.

Dealer indicated control arm bushings needed to be replaced because they were cracked. I've owned about 20 cars and have never replaced a control arm bushing. . . Much less on a car that is only a few years old (2018). I was told this needed to be fixed because the failing control arm bushings could cause me to lose control of the car. I realize things breakdown and need to be repaired, but as I said I've had about 20 cars over my lifetime and never replaced or been told that I needed to replace a control arm bushing. I question if that part is defective on Subaru Crosstrek (especially when I consider that my local mechanic indicated Subaru has had all kinds of problems with their control arm bushings).

See all problems of the 2018 Subaru Crosstrek 🔎.

Driving down the freeway I had cruise control set. All of the sudden the cruise control shut off and it was like the car was in neutral. When I pushed on the gas it just revved I was able to coast to an exit and right before the top of the hill, all the indicator lights went on and the car shut off. I had the vehicle towed to a Subaru dealership the next morning when they went to work on the car, the car started fine. They were unable to find anything wrong with the vehicle when they plugged it into the computer. My gas levels were low, but I still showed 90 miles to empty.

See all problems of the 2016 Subaru Crosstrek 🔎.

Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.

Sunroof exploded while driving. No temperature extremes, no warning lights prior to event. It sounded like my car was shot and tempered glass fell into vehicle. Insurance claim was filed and approved for replacement of the sunroof; dealership replaced the part.

When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other 2024 Crosstrek owners on reddit and facebook are reporting this problem.

Several times the car wouldn’t start but all the lights came on but the engine would not turn over. If I waited a while it finally started.

8/17/23 I left my vehicle on with the air conditioning running. Left on because my dogs were in the car. Came out of restaurant after 40 minutes & car was on fire inside the vehicle. Opened back door on drivers side & back seat was on fire. Black smoke coming out of the car. Car was put out by fire department. It could have blown up. Car is total loss. Fd & pd investigated. No foul play. Unknown reason. Happened in carthage nc 28327 notified state farm insurance but haven’t notified Subaru yet.

Premature starter failure as noted in TSB 07-198-21 due to failed clutch in starter motor. Only had 35, 750 miles. Defective starter. Issue known to Subaru. Could leave drivers stranded and at risk. This known/ common starter motor failure problem should be a recall.

Windshield cracked two times in the first year. I feel these windshields are more susceptible to cracking when a rock hits them. Very expensive to replace the windshields.

The car has 26,000 miles and the heat shield over the muffler has shifted and causing a grinding sound against the back wheel. Told the shield had rusted and needed replacement. There were no warning lights, just the grinding sound from the rear of the car.

See all problems of the 2017 Subaru Crosstrek 🔎.

While driving down the highway, the hood popped open and slammed backwards, shattering my windshield, damaging both fenders (to the point where the hood could not be lowered back down), and wrinkling the roof. I was in the middle lane and had to navigate blindly over to the shoulder, while covered in glass; miraculously, I was able to do so safely. It is a miracle I was not hurt or killed and that others around me were not hurt or killed. There was very real potential for a multi car pile up that day. I'm not aware of reproduction or confirmation of the problem. Police responded, but stated since I did not hit anything, there would be no accident report. My insurance inspected the vehicle at least twice, as did my mechanic throughout the course of his estimation and repair. At my last oil change at the dealership (months prior), the desk agent mentioned the auto techs had a hard time getting my hood closed but recommended no further service to me.

Greetings: as outlined in service bulletin 05-70-19, rear wheel backing plate design change, I am having an almost overwhelming “whining or humming” sound coming from the rear portion of my vehicle. Given the significance of this wheel bearing & backing plate issue, I respectfully request an recall & subsequent repair be initiated. Coupled with a very large number of related customer issues - globally - this issue should have already met-the-bar for a recall vs. Safety bulletin. It’s obvious there are safety-related design flaws - again, given the overall number of required repairs - and this should be addressed accordingly. Thank you.

Sunroof exploded - driving on interstate at about 75 miles an hour, Sunday around 11:30a, temperature around 80 degrees, no flying debris, heard something like a small explosion and then shattered car glass blowing along roof. Pulled over to see the sunroof looked like it had blown up and out leaving hole about a foot wide. The interior ceiling panel had been closed so I couldn't see it from the inside, no damage to the interior panel that I could see. The car had been parked under my car port overnight, I'd been on the road about 15-20 minutes, no drastic changes in weather and no sounds from roof before explosion. No apparent damage to car/roof prior to explosion.

Driving the vehicle on the I-5 freeway, approximately 65mph, the sunroof glass suddenly shattered. It sounded like an explosion. The sunshade was closed , no glass shards entered the vehicle. There were no other vehicles close to mine, no tractor trailers in front of me.

While driving the car down an open paved highway the moon roof exploded outward. There was no impact with anything.

The sunroof exploded while driving causing glass to fall into the cabin onto the driver and passenger seats (while driving at highway speeds) and glass shards flew off the back of the car. The car has not been repaired as of yet. The Subaru dealership told me this has happened 4 times this year in my small town alone. I am currently working with insurance to get the glass replaced. The Subaru dealership put plastic over part of the sunroof to keep it from leaking water when it snows and rains. There were no warning lights, symptoms or messages prior to the incident.

Like many others with Subaru eyesight acoustic auto glass, windshield is beginning to crack and pit despite never being outdoors, and not experiencing rock chipping. This glass is unsafe, costly, defective, and needs a recall. Issue appeard may 23, three months after purchase.

When I make a forward sharp right or left turn, the tires "shudder". It feels like they are skipping or I'm hitting little bumps in the road. Crown Subaru in chattanooga, TN, told me the center differential was bad, so I would need to replace the transmission for $11,000. I took it to a mechanic for a second opinion who specializes in Subaru repair. They scoped it, fully checked the transmission, bearings. . . Anything they thought it could be and could not find anything wrong with the transmission or bearings. Nothing that could be causing the shuddering. After visiting a few discussion sites, many Subaru owners have this problem and they are told many different things from their dealerships; all ranging from "it's normal on these models" to an exorbitant repair like a new transmission. Note: when Subaru told me I needed to change out the transmission, they did not say for sure that would fix the issue.

Overall I’m disappointed in the quality of the manufactured parts and accessories. It leads me to believe low grade materials were used in manufacturing this vehicle. My vehicle is brand new and has 2500 miles on it and the front windshield has a crack that is obvious to the naked eye that it was not caused by a rock hitting it while driving. If low grade quality (thin glass) was used to produce this vehicle and it easily breaks/cracks this is a safety hazard for drivers and passengers.

The windshield is weak and cracks at a small piece of gravel going less than 40mph. I have had this 2022 Crosstrek for less than a year and it has received a crack. My 2019 Crosstrek received 4 windshield replacements due to cracking windshields. As a driver, I feel that Subaru has a weak windshield that cannot sustain any amount of trauma which feels unsafe. If one pebble can crack my windshield that blocks my visibility, I cannot see when I drive. This is dangerous. Subaru needs to address these issues.

We were driving on a major highway today and the sunroof of my Subaru Crosstrek randomly exploded with a loud bang. Glass shattered everywhere in the car, covering us passengers with shards. Thankfully no one was hurt and we were able to pull off safely and remove the shards from our clothing and seats, but I could easily see this situation causing significant harm if it were to happen again. I have photos and my vehicle is available for inspection. A simple google search reveals that there are tons of people with Subarus who have had the same experience with a randomly exploding sun roof. The vehicle has not yet been inspected by the dealer or manufacturer but I am bringing it in ASAP. The car is 1 year old and there were no symptoms of the problem prior to failure.