Suspension Noise problems of the 2015 Tesla Model S

Seven problems related to suspension noise have been reported for the 2015 Tesla Model S. The most recently reported issues are listed below.

1 Suspension Noise problem

Failure Date: 10/24/2020

Pulling my car out of my driveway, I attempted to reverse the car into the garage to charge it. After putting the car in reverse I heard a loud pop noise and the steering wheel refused to turn. Attempting to turn the wheel at all resulted in a grinding noise that made the car undriveble. After a tow truck was called, we noticed that the entire front driver side wheel was shifted backward and was resting on the rear of the wheel well liner. The air suspension controls would not allow me to move the height of the vehicle and instead were locked at "very high".

2 Suspension Noise problem

Failure Date: 08/07/2020

While backing out of the garage on a level surface we heard a loud pop. Unsure what the noise was I did a walk around the car but did not see anything unusual. We drove the car to the mountains at speeds up to 55mph. As we started to drive home we heard more sounds like something was loose in the suspension. We called Tesla emergency road service and asked if there was a history with suspension issues. We also asked if it was safe to drive home. The tech said there was no service bulletin on the suspension. He was unsure if it was safe to drive. We did drive the vehicle some distance out of the mountains without incident. We stopped to visit a restaurant and we heard further sounds from the suspension on the driver's side of the vehicle. Inspection showed that the left front drivers wheel had moved back out of center in the wheel well and had rubbed the wheel well liner. From this point the vehicle was towed to the Tesla service center. We later learned from an internet search that even at low speeds without any shock to the suspension, Tesla Model S control arm/fore link assemblies failed in 2015 vehicles. This is a dangerous situation and could be catastrophic if the failure occurred at high speed. We should have been informed that there was a history of failures and it was not safe to drive. We feel that both the front and rear suspension of the 2015 are prone to failure and should be recalled for safety reasons. Although the Tesla is almost 5 years old the vehicle has just 23,170 miles. Suspension failures should not be happening at this point. The Tesla service center did replace both left and right lower fore link assemblies as a good will measure since the car was no longer under warranty. .

3 Suspension Noise problem

Failure Date: 07/17/2020

Mcu dead at 54,650 miles. Main control screen will not turn on. Has effected the following but not limited to. ' no aeb (advanced emergency braking) ' no controlling suspension height ' no manual control of headlight lights ' no blinker sounds ' turn signals inoperable ' steering mode defaults to some setting (e. G. If I have it set to sport, during reboot of mcu is changes to standard or comfort, not sure but I can feel the steering wheel take less effort to turn than my normal sport mode) ' no hvac (heat, cool, vent) ' no defrosters ' no seat heaters ' no steering wheel heaters ' no radio/streaming ' no app connectivity to control the car ' no ability to see the car charge status from app ' trip a/b ' profiles ' user settings ' homelink ' bluetooth pairings ' no rear view camera ' no parking sensors.

4 Suspension Noise problem

Failure Date: 04/30/2020

Each time the vehicle accelerates or slows down/stops, it makes a loud thump noise from the rear of the vehicle, usually audible at back right portion of vehicle. Tesla has diagnosed the issue on this vehicle as a cracked rear subframe. Upon researching the issue online, multiple complaints and even recalls/class action suits have been filed to address this issue. In china, for instance, there are multiple recalls set up to address this known issue. However, there has not been a successful filing in the us as far as I can find. Ultimately Tesla should cover the cost of this repair since its a known issue on this year and model, but they are forcing us to pay ($2917. 50, not covered under warranty). The problem seems to stem from what Tesla calls a hard pothole or suspension event, although there has not been one on the vehicle since we purchased it, pre-owned. Regardless, if the issue is known, which it clearly is, by the manufacturer, they should cover the cost of repair or recall.

5 Suspension Noise problem

Failure Date: 02/02/2019

Front end had problem, made noise for a while, made appt, then by the time appt came, something hap and rt front tire/wheel moved back into wheel well. (broke off). Had to be towed. Dealer was pretty adamant to be sure I did not hit or run over something, but when he found out I did not, then they were nice enough to cover it. The tow I had to pay, because it was out of warranty. Over 50k miles. Later they changed the suspension setup on models. I figured it was to fix problem.

6 Suspension Noise problem

Failure Date: 02/23/2018

Broken front suspension fore link I noticed a clunking sound at slow speed when going over small bumps, so I stayed off the expressway and slowly drove home on local roads. After arriving home, I backed up while turning the wheels to the right and the car abruptly stopped as the back of the right front wheel jammed solid against the inside wheel well lining. The right front wheel was an inch or two back from where it should be. I looked under from the front bumper and saw that I had a cracked fore link and a piece of the fore link was laying in my driveway. I still have that broken piece. Tesla sent a flat bed truck to get the car and replaced the fore link. This failure sure looks like it could cause a serious accident. I feel very lucky this didn't break at high speed on the expressway in traffic or on a jug handle. The attached photos show the fore link before and after replacement.

7 Suspension Noise problem

Failure Date: 08/05/2017

I am filing this complaint on behalf of the owner who has indicated that she has not yet filed a complaint and may not do so if she is satisfied with the response from Tesla. Here is the discussion thread: https://teslamotorsclub. Com/tmc/threads/cracked-forelink. 95637/ snip : jenniferq, Saturday at 7:15 pm was driving yesterday on the freeway in ap in heavy traffic with 3 kids in the car, and the car stops suddenly and successfully, but then a terrible sound emanates from the left front wheel. Kids crying so I pull off the freeway thinking something is caught on the wheel/tire to find the back of the lf wheel well cover lifted up and pressing against the tire. Once roadside gets there, the tech shows me how the "a arm" has split and come off of the ball joint and dropped down and is interfering with the wheel. Wow! service was exceptional. I was about 1 hour away from the nearest service center in Friday afternoon traffic, but roadside and a loaner Tesla (o. G. From 2011, so now I understand a lot more about the posts from before 2015!) showed up and we were back on our way out of town within about an hour. But, this could have been a serious accident. I wonder what caused the failure. The Tesla tech says maybe improper torqueing of the forelink. Just wondering if this has happened to anyone else? my car has almost 30k miles and has had no other mechanical issues. Very unnerving, to say the least, at what could have been a serious accident if we'd been going at speed and the suspension had come apart like this then. Thoughts?.


Other Suspension related problems of the 2015 Tesla Model S



Safety Ratings of Model S Cars
Fuel Economy of Model S Vehicles
Model S Service Bulletins
Model S Defect Investigations