Door Latch Problems of Tesla Model S

The contact owns a 2020 Tesla Model S. The contact stated that while the vehicle was parked, the driver’s side door failed to open from the inside as intended. The vehicle was restarted, but the failure persisted. The contact rolled down the driver’s side window and attempted to unlock the door from the outside; however, the failure persisted. The contact was trapped inside the vehicle. The contact climbed over to the passenger’s seat and exited the passenger’s side door without issue. The vehicle was taken to a dealer where it was determined that the door handle had an electrical issue, and an undisclosed part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

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I own a 2018 Tesla Model S. While it was still under warranty the passenger side door handle quit working and it was no longer possible to open that door. Tesla replaced the door handle at no change with a newly designed mechanism. It was explained to me that they redesigned the mechanism which had a high failure rate, and my car handles would no longer be installed in later cars. I asked if they would change all 4 door handles for me, and was told they would not. Now several years later, another door handle has failed. This time dangerously. The door pops open spontaneously, and therefore the car is not safe to drive. I have an appointment for repair, but at full cost. Should Tesla not cover the cost, as it makes the vehicle unsafe to drive, and they clearly knew about it when they originally sold me my car?.

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My drivers door will randomly open while driving and or while making turns, yes it is available for inspection if need be. This is put my safety at risk because its very dangerous for a door to open while driving at any speed, and if it happens to a back door items in my back seat could fall out causing a very serious accident. When the problem first started I paid to have a new door handle put in but it did not fix the problem, even after the repair the door would sometimes not close stay closed properly and the tech said he wasn't sure because he never seen a door not close every time, after looking online many people have had the same issues, I again reported this to Tesla and they set up an appointment with me to fix the door handle. I have been dealing with this issue for 6 months now. I would say the vehicle was inspected by my mobile tech, but he advised he never seen anything the issue with the door not closing or staying closed every time, said he would ask around and get back to me, I was told by another rep I had to pay for a new latch, but they couldn't confirm if this is the issue. There are only warning messages when the door opens while driving, also the door will open even if it shows its locked.

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The passenger door handle and locking mechanism was not functioning properly. The front passenger door handle was not presenting. Also, every time I parked the car or unlocked the car, the door would pop open. Also, while in drive and when the car was in motion the passenger door would pop open unexpectedly. Safety is put at risk as the door would pop open while the car was in drive and in motion. The problem was reproduced several times and the Tesla service center acknowledged the problem and fixed it. They charged me $477. There were no warning signs.

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The contact owns a 2014 Tesla Model S. The contact stated that while the vehicle was in park(p), a person approached the driver’s side rear door, and the door unintendedly opened slightly. The contact stated that prior to entering the vehicle, the driver’s side rear door opened slightly, and while reversing, the door opened completely. The contact closed the door; however, the failure recurred. There were no alerts during the failure; however, afterwards the contact's door was opened, and the app showed a message that the door was opened. The contact stated that all the doors were not opening from inside or outside the vehicle unless the vehicle was in park. The contact stated that the driver's side door was not opening whether in park or drive. The contact added velcro to the door handle that was used to pull the door handle open. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2015 Tesla Model S. The contact stated that while parking the vehicle, the passenger’s side rear door inadvertently opened. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

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The contact owns a 2014 Tesla Model S. The contact stated her husband had buckled they're son in the rear passenger sit and shut the door, when her husband was trying to open the driver side door the vehicle locked on its own. The contact husband tried unlocking the vehicle with the key fob, but the vehicle would not unlock, he also downloaded the Tesla app to unlock the vehicle, but the vehicle would not unlock. The contact son tried unlocking the vehicle from the inside of the vehicle, but it would not unlock or start. The contact husband was able to pull the rear side window and pull their son out the vehicle safety. After couple hours the contact was able to unlock the vehicle and start the vehicle. The vehicle was taken to the dealer, and they stated no failure was found but that the vehicle might have been rebooted itself. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2013 Tesla Model S. The contact stated that while driving at 70 mph, the vehicle inadvertently lost motive and electrical power. A warning message stating that the vehicle was about to shut off was illuminated. The contact swerved to the right, attempting to veer to the side of the road on the right lane; however, the vehicle stopped midway and a semi-truck almost crashed into the rear passenger’s side of the vehicle. The contact pushed the vehicle into a nearby parking lot with assistance. The vehicle was towed to the dealer who diagnosed that the battery had failed and needed to be replaced. The dealer advised the contact that they had replaced the battery with a new battery; however, the failure reoccurred, and the battery was replaced for a second time. The department of auto motor repair of California investigated and informed the contact that the dealer had kept his original battery and the third battery that the dealer installed in the vehicle was not new. The contact stated that the vehicle was taken to the dealer who replaced the third battery with the original one; however, the failure reoccurred. The dealer replaced the original battery with an upgraded battery. The contact also stated that the hood would not close securely. The vehicle was taken to the dealer but was not repaired. The vehicle was towed to a second dealer; Tesla (7077 w sahara Ave, las vegas, nv 89117) who repaired the vehicle. The contact stated that the rear passenger’s side door would fail to close. The vehicle was towed twice to the second dealer and was finally repaired. The contact stated that the center display of the vehicle would inadvertently turn off while driving. The contact stated that the failure had prevented him from using the rearview camera or have control of the door switches and some features of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

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Three of four (3/4) of door handles failed simultaneously. Doors failed to open resulting in inoperable doors. Driver’s door suffered random catastrophic failure, resulting in door abruptly opening while in motion. Brought to Tesla service center and notified that parts are on back order. With no other solution. Primary safety concern is door will randomly open again during operation. Service center could not offer alternate solution to securing or operating doors. Only solution until parts are received is to access doors from inside the vehicle through the one single operable door. This is a potential entrapment and major safety issue.

The contact owns a 2017 Tesla Model S. The contact stated that while reversing into a parking space at 1 mph, the rear driver's side door inadvertently opened and the audible warning sound alerted that the door was open. There were issues prior with the rear driver's side door not opening from the outside when it was unlocked. The rear driver's side door would only open from the inside of the vehicle. The contact had not informed the dealer or the manufacturer of the failure. The failure mileage was 70,345.

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The contact owns a 2017 Tesla Model S. The contact stated while at a standstill, the rear passenger's door unlatched but did not open. The contact stated that the door ajar light was illuminated. The vehicle was taken to Tesla (9111 blue ash rd, cincinnati, OH 45242, (513) 745-9111) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000.

The contact owns a 2018 Tesla Model S. The contact stated that while driving at very slow speed and parking, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crash into a transformer. No injuries were reported. A police report was taken at the scene. The vehicle was towed away. The cause of the failure was not determined. The local dealer Tesla of honolulu (1450 ala moana blvd, honolulu hi) was notified of the failure. The contact stated that after the vehicle was repaired the same failure had occurred while parking causing the driver to lose control of the vehicle and crash into a concrete wall. During the crash the driver sustained a chest injury due to the air bag deploying which required medical treatment. No police report was taken. The vehicle was towed away. The cause of the failure was not determined. The contact also stated that while driving the instrument display pad had suddenly blacked out on multiple occasions and the doors had failed to open on several occasions. The cause of the failures were not determined. The failure mileage was 7,410. Owner is extremely scared to drive again. Car is sitting in the garage. Worried about anyone driving the car may get into a fatal accident.

The contact owns a 2015 Tesla Model S. The contact stated that he was unable to open or close the driver's side door due to the door handle not operating as needed. There was no warning light illuminated. The driver's side door handle was replaced by a Tesla mobile technician. However, the failure reoccurred on the rear passenger's side door handle. Additionally, the contact stated that the rear passenger's side door would consistently pop open when shifting into park and would also pop open inadvertently. The manufacturer was notified of the failure and informed the contact that he would need to pay a repair fee. The vehicle was not repaired. The failure mileage was approximately 25,000.