Tesla Model S owners have reported 9 problems related to latches/locks/linkage (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Tesla Model S based on all problems reported for the Model S.
See attached document for complaint.
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all problems of the 2021 Tesla Model S
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The contact owns a 2021 Tesla Model S. The contact became aware that the VIN was included in NHTSA campaign numbers: 24v051000 (electrical system), 23v838000 (electrical system), 23v862000 (latches/locks/linkages, electrical system) and 23v488000 (seat belts); however, the part to do the recall repairs were not yet available. The contact stated that the recall remedies were over-the air (ota) software updates, and ota updates had not been performed on the vehicle. The vehicle was taken to a Tesla service center, who informed the contact that he needed to pay the diagnostic test fee prior to the recall repairs. The contact declined to pay the fee because recall repairs were free of charge. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Tesla Model S. The contact stated that the emergency trunk latch had failed, and the trunk was unable to be opened. Additionally, while operating the vehicle, the emergency trunk latch warning light remained illuminated, and the doors could not be locked and secured. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 131,000.
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all problems of the 2018 Tesla Model S
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The contact owns a 2017 Tesla Model S. The contact stated that while his father was driving at a slow speed, the rear driver’s side door independently opened. There was no warning light illuminated. The contact stated that his father pulled over and closed the door; however, the door opened independently. Due to the failure, his father was forced to drive the vehicle back home with the door ajar with the chime and the door ajar message displayed. The contact was able to shut the door; however, the door handle failed to operate as needed the next day. The contact called a Tesla service center and was given no assistance. The contact stated that prior to the failure, all three of his other door handles had failed while raining. The vehicle had been repaired. The failure mileage was approximately 83,000.
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all problems of the 2017 Tesla Model S
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The contact owns a 2020 Tesla Model S. The contact stated that while his son was driving approximately 50 mph, the front trunk hood opened without being activated. The contact stated no warning light was illuminated. After the front trunk hood had opened, the panel light informed the driver that the front trunk hood was in the raised position. The contact's son was able to safely pull over close the front trunk hood. The front trunk hood was damage where it was attached to the latches and brackets. The contact had taken the vehicle to the dealer and was informed that the damage and failure was not due to NHTSA campaign number 21v00b000 (latches, locks, linkages). The latch position had been adjusted and repaired by the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
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all problems of the 2020 Tesla Model S
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The contact owns a 2014 Tesla Model S. The contact stated while the vehicle was parked a charging station was charging. When the contact came back to the vehicle the contact tried to open the exterior front door latch to open the door and it would not open. The contact had to go to the passenger side to open the interior latch on the door to open. They left the vehicle again and came back the front driver's side door swung open but was caught with the safety latch. The contact had to enter the vehicle from the passenger side to enter and closed the driver's door properly. When the vehicle stop charging the contact was driving and all of a sudden the front driver's side door just open on its own while the contact was driving the contact had to close the door from the internal latch to shut the door again, however, the failure persisted again. The contact took the vehicle local dealer to have the vehicle inspected but could not diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,101.
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all problems of the 2014 Tesla Model S
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The contact owns a 2015 Tesla Model S. The contact stated that three door handles had been replaced over the years. The contact stated that the door handles were not responding, and the contact was unable to enter the vehicle. The contact stated that several attempts were needed before the door before being able to enter the vehicle. The contact stated that the driver's side door handle and the passenger’s side door handle were malfunctioning. The contact stated that there were no messages on the phone app, or on the instrument cluster. The contact had not yet taken the vehicle to the local dealer for the driver’s and passenger’s side front door handles. The manufacturer was informed of the failure. The failure mileage was approximately 280,000.
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all problems of the 2015 Tesla Model S
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The contact owns a 2019 Tesla Model S. The contact received notification of NHTSA campaign number: 21v00b000 (latches, locks, linkages) however, the failure of the latch occurred a year before the recall notice was received. The contact stated while driving approximately 60 mph, the hood opened up like a sail. The contact stated no warning light was illuminated. The contact stated that there was damage on the latch and on left and right edges of the hood where it contacted the vehicle body. The contact said that he pulled over safely shut the hood. The contact drove the vehicle to a dealer who diagnosed and determined that the latch had been tampered with. The dealer refused to repair the hood. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,958. The manufacturer was made aware of the issue. Parts distribution disconnect.
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all problems of the 2019 Tesla Model S
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Cpsc: I own a Tesla Model S made in November 2013. All 4 door handles are broken or malfunctioning. After the first one went out, I took it to Tesla and they said it was out of warranty and would cost $1,200. 00 and require replacement. After talking to several other Tesla owners owners and doing some research, I have discovered that it's more uncommon that they don't break than that they do. The actual cost to repair them would be much lower, but they don't offer that. The rear passenger door on my car in fact spontaneously opens itself. This usually occurs when pressing the button that engages the park break. It seems clear to me that the product is defective. Updated 07/19/2017.
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all problems of the 2013 Tesla Model S
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| Problem Category | Number of Problems |
|---|---|
| Door Latch problems | |
| Latches/locks/linkage problems | |
| Hood Latch problems | |
| Trunk Lid Latch Emergency Mechanical Release problems |