Suspension Noise problems of the 2016 Tesla Model X

Faulty front suspension. Front suspension fore link failure. Vehicle creates front suspension squeaking noise while driving or small movements in the vehicle.

The control arm for the front driver side wheel broke all of a sudden. There was no impact that caused this. I heard a loud metal grinding noise while reversing the car out of garage, while the car was resisting to move back. The wheel also started rubbing against the walls & damaging it. Called the towing service & they found the control arm broken & grinding against the wheel. The front suspension could have collapsed if I had driven even a little bit. Finally towed back to service center, awaiting for a response from Tesla service team.

While maneuvering in reverse at low speed in a flat commercial parking lot about a mile from my home. I was maneuvering to enter a parking space, at only one or two miles per hour. I hear a loud noise. The vehicle started making a loud noise. I determined that some sort of catastrophic failure had happened in the front passenger side suspension. The wheel well liner was torn from the front wheel well. The tow truck driver visually confirmed that the front passenger suspension had failed (they mentioned a part by name, but I don't recall what they said). The vehicle was towed to Tesla service watertown, where a few days later they confirmed, in their words "found rh front fore link, wheel arch liner, and fender garnish require replacement, and vehicle requires alignment". They denied the service under warranty, stating that in the view of their service technicians, I had struck some sort of obstacle causing the failure. For the record: I did not. There was no notable coliision or road hazard strike in the period leading up to this suspension failure. I paid $1319 out of pocket (and lost the use of the vehicle for 5 days waiting on parts) to restore the vehicle to service, and there's still a deferred item from the service item I haven't addressed yet: "front camber was not able to be adjusted due to hardware, and will require replacement in the future. Also noted vehicle has vibration under acceleration. Recommend scheduling follow up for axles and motor mount. " when I read today that the NHTSA was initiating an investigation into something similar, I wanted to add my data to the complaint. Attached is the service invoice from Tesla related to this issue.

Clunk sound from front wheels at low speeds. . Tesla. Says it is the upper suspension arms - absurd for a car with 25k on it and not off-road also Tesla blains the parts for the recall are not available with no estimation of the repair to be done for the open recall.

I have been noticing my 2016 Tesla Model X 90d has been making a strange rattling noise from the front right tire/suspension area. It only makes that noise at lower speeds of 30mph or less. When I took it in for service on October 27, 2020, they shared that it was likely the air suspension system that needed to be replaced, but they weren't sure and they recommended we not replace it until it failed (I. E. Would no longer adapt to going up or down when we pulled into our drive-way, etc. . . ). After reading the investigation that was recently announced, I thought it was good to share this information with your team as it could be a similar issue. The noise, which sounds like a rattling or something is loose, began around may of 2020. In addition, I have found it very odd that I have had to replace tires within one year of purchasing them because the inside area of both rear tires have worn down completely to the tread. During my last service on October 27, 2020, they said they would adjust the rear suspension so the tires would not wear out like that as it was likely due to an alignment/camber issue with how the suspension was riding.