Table 1 shows one common equipment related problems of the 2025 Tesla Model X.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
There is an error alert on my car that says front left safety restraint issue service is required. So seems to me the airbags or seat belt may not be working properly and its clearly labeled as a safety issue. We have to drive this vehicle nearly daily and Tesla is refusing to fix for a minimum of 10 days even though this fault could threaten our lives. Make them fix ASAP.
Serious error made during full self drive, it wants to make an illegal left turn at the intersection of cascade road and beltine that has caused multiple near collisions (see google maps location [xxx] ). I notified Tesla of this via feedback option with no change for the last 4 months. I am concerned about full self drive ignoring traffic laws. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I own a 2025 Tesla Model X. A large crack appeared in the windshield spontaneously, without any impact or road debris. It has since worsened audibly while driving. Tesla is classifying this as an accident without identifying an impact point, and they have refused to cover towing or acknowledge a potential manufacturing defect. I do not feel safe driving the vehicle in this condition and believe this may be a structural glass failure. Escalation to Tesla executive support is ongoing. Safety concern unresolved.
On [xxx], I visited the Tesla brooklyn showroom to purchase a new Tesla Model X. I tendered a valid, notarized promissory note for $128,487. 79 as full payment for the vehicle. Under ucc § 3-310, a promissory note is a negotiable instrument payable on demand, legally considered a cash equivalent. Despite fulfilling my payment obligation, the vehicle was not delivered. On may 10, 2025, I returned to the showroom to deliver an enforcement packet, which included the promissory note, an affidavit of lien, and a ucc-1 financial statement. When I arrived, I attempted to hand these documents to the general manager, dylan karlok, but he instructed a staff member named marcel to throw away the legal documents and refused to accept them. This act was captured on video. Due to Tesla’s refusal to deliver the vehicle despite valid payment, I have been left without reliable transportation. The manager also falsely claimed that I did not have the funds to purchase the vehicle, which has damaged my credibility and caused significant emotional distress. I am requesting the immediate delivery of the originally ordered Tesla Model X, compensation for damages, and a formal acknowledgment from Tesla regarding the mishandling of the payment. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).