Suspension Problems of Tesla Model X - part 1

Control arm squeaks. Only way Tesla fixes is to replace. Smoke fix is a 2$ grease application to ball joint but they charge 1500$. I have done it 2 times and now again happened.

See all problems of the 2018 Tesla Model X 🔎.

The contact owns a 2017 Tesla Model X. The contact stated that while driving at an undisclosed speed, the messages “air suspension unable to raise” and “functionality may be restored on next drive” were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

See all problems of the 2017 Tesla Model X 🔎.

I am reporting a safety concern related to the suspension system in my 2017 Tesla Model X. The front tires are rubbing against the wheel arch liner, especially when turning or driving over uneven terrain. I have not made any aftermarket modifications, and the vehicle has been maintained in accordance with Tesla’s recommendations. This issue appears to match the known problem involving front suspension fore link failures documented in NHTSA investigations and prior complaints for 2016–2017 Model X vehicles. While I have not experienced a complete suspension failure, the current symptoms are consistent with reported cases where the fore links weaken or fail, causing the wheel to shift and contact the fender liner, leading to tire damage, unusual noises, and potential safety risks. I have reported this to Tesla, but they have not acknowledged this as a known issue for my VIN. However, NHTSA previously identified over 400 instances of similar failure and recommended that Tesla expand their service bulletin to include more vehicles. This is a critical safety concern as it can lead to premature tire wear, loss of control, and further suspension failure. I am requesting that NHTSA review whether Tesla should issue a recall or cover this repair under a broader service campaign.

The vehicle experienced serious drive control failures on three separate dates: September 21, 2024; October 2, 2024; and July 26, 2025. On each occasion, acceleration was either severely delayed or completely unresponsive, and the vehicle rolled backward when attempting to move forward on an incline. The following warnings appeared on the dashboard: “stability control disabled,” esc (electronic stability control) warning light, and air suspension system warning. These symptoms occurred both while stationary and while driving. The vehicle was brought to Tesla service centers twice—on October 10, 2024, and September 2, 2025. On both occasions, Tesla stated that the issue could not be reproduced and returned the vehicle without performing any repairs. During the second visit, Tesla performed a $275 wheel alignment adjustment. The service report noted that the warning lights “may be restored on next drive. ” I was verbally told that adjusting the alignment might help identify the root cause, but Tesla never explained how this adjustment was related to the actual symptoms. After performing the alignment, I was simply notified that the vehicle was ready for pickup. This kind of propulsion failure and rollback on inclines presents a serious safety risk to the driver, passengers, and other vehicles on the road. The issue remains unresolved and could occur again at any time without warning.

See all problems of the 2024 Tesla Model X 🔎.

Tesla Model X are already known to wear out the rear tires on the inside edge due to excessive negative camber, or wheels tilting inwards from the top. Lowering the suspension setting makes the wheels tilt in even further! this causes more the weight of the car to rest on the inner shoulder of the wheel. Driving this way quickly wears down the inside edge of the rear tires which can cause a sudden and unexpected dangerous blowout.

During a recent inspection, the Tesla service center (at los gatos) informed me that my Model X is missing a suspension bolt, and they stated they do not now why and how it's missing. It is a serious safety hazard, as it may affect handling, stability, and safety. They asked me to get it fixed before driving it. They told me that it's not covered by warranty or insurance, but couldn't explain why this happened.

This is the third year in a row that the suspension system on this vehicle has failed. This seems like it should be a basic feature of any vehicle - that it should have proper shocks and suspension. The problem is the repair this time is estimated to be at $4000, when we have already had this repaired twice for several thousands of dollars. We drive this car very gently, so there is not an issue of us abusing the vehicle. Also, in china, Tesla was forced to recall vehicles over this same issue: Tesla recalls nearly 50,000 model s and x cars in china over faulty suspension we would like to know if any recalls will be issued.

I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within 1 mile a rod broke and fell on top of my tire causing me to catastrophically have to stop n swerve off the road in 5 o'clock traffic. I just purchased this car 3 months ago, no issues just happend all of sudden. There are reports of weak suspension parts for Tesla specifically the Model X and y. The suspension parts need to be recalled. I was very lucky to not have collided with another car and potentially causing a fatality.

Hello - I'm having extreme inner tire wear on rear tires due to a bad camber arm design on my Tesla Model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.

See all problems of the 2020 Tesla Model X 🔎.

This vehicle suffered a flat tire on the left rear at 20,000 miles. It was discovered that the tire had worn out on the inside prematurely due to a faulty negative camber alignment. The other tire on the right rear was examined and found to be worn down to the treads on the inside as well. I informed Tesla and they said this is normal for the make and model. You cannot see the inside of these tires during a normal walk around inspection. Tesla says that the problem cannot be fixed. I could have suffered a tire failure at high speed which could have been catastrophic. Tesla just says its unfortunate and you have to live with this issue. I consider this to be a very unsafe issue that Tesla should address at their expense. This car is under warranty and Tesla refused to repair the car. Tesla did not divulge this issue to me prior to purchasing the vehicle.

See all problems of the 2022 Tesla Model X 🔎.

My car is been vibrating and shaking for over a year now, and everytime I took it to certified Tesla service, they brought it back to me telling me they can't feel anything, and that there is noting to fix. After the fifth time, they suddenly tells me that I got into a hole in the road and that is why it's shaking, also, the car had a message on the screen saying that the air pressure can't lift the vehicle, and it made a huge noise, I had to call a tow truck to take it to Tesla center. Now, they are telling me that a mouse ate the hose, and that will cost me $9000. I can't pay that much money, and it's not ok. Can you please contact me as soon as possible and help me solve this problem? thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Sudden and catastrophic shearing of the driver side rear suspension arm (control arm). My understanding is all these cars from Tesla have aluminum suspension arms which causes identical and catastrophic failure of the vehicle during driving due to choice of aluminum instead of stainless steel(ss). Aluminum has an ultimate tensile strength of only 90 mpa while ss can exceed 500 mpa. Since my car got disabled completely (motor gets disconnected from the wheel) I almost lost my life with vehicles coming at high speed from behind. I saw the same control arm failures with Tesla cars including s and 3 and x (like mine) all over the world. Here is an example of a very similar failure to mine on a model 3 in norway : [xxx] the failure is so similar that even the wheel tilted inwards to the wheel bay just in my case due to the clean shearing of the aluminum bushing on the control arm. I would like to make sure these failures do not continue with Tesla and people's lives are not at risk and thus this report. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2016 Tesla Model X 🔎.

My 2018 Tesla Model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known issue to Tesla and NHTSA but recall was never announced so Tesla service center is not fixing this issue. Could you please look into this.

I got my suspension replaced on my 2019 Model X (that I bought used from Tesla directly) in June 2023. Tesla was suppose to do a through 140 point inspection before putting the car for sale on their website but after less than 2 years and 15000 miles (after the suspension was replaced). The same suspension same issue came up. Tesla told me that they need to replace the suspension again and will bill me $2100. I have owned multiple cars but I have not have to replace suspension on any of my cars ever. How can a suspension fail first at 35000 miles and then again 15000 miles. This seems like Tesla is knowingly putting faulty parts in the car to keep making money on parts and labor. This should be looked into and investigated by national highway safety. And Tesla should issue a recall for these and replace them with good quality parts.

See all problems of the 2019 Tesla Model X 🔎.

Suspension design and negative camber: rear tires have huge inner wear when wires are visible after few thousands miles. Changed tires 3 times already within 14k miles. Current miles is 18,200, but 1st time it happened in Aug 2022 when miles were 4200.

I was parking my car at home when all of a sudden there was a violent/sudden drop in the front of my car. I initially thought I got a flat tire, but when I took a look the entire front suspension was shot and dropped as low as possible. The Model X feels and is very unsafe to drive and has a grainding sound like the car is about to fall a part.

We purchased a Tesla Model X 2 years ago and have driven a little over 10,000 miles on it. The car has had continuous suspension problems which resulted in replacing the half shaft twice, control arms and now suspension pins. We drive solely on city roads and highways, it does not seem safe that a car used for regular commute to/from work and school would have such serious mechanical problems so early on.

In March of 2025, my steering of the Model X became really stiff. As time went on, the problem became worse and no longer able to turn left or right without major force. I made an appointment with Tesla and took it in for servicing. At this time they changed the steering bolts and steering shaft April 23, 2025. This cost $489. 70 (I will attach invoice). As soon as I picked up the vehicle my steering wheel was about 30% stuck to the right. I immediately sent a picture to Tesla for them to conduct an alignment and fix the issue. They fixed the issue but around may 15th, I had a nail in my tire so I took my car in to fix it. At that time I find out that the tires on my car were exposed to the wire (I will add the picture of the tires). I replaced these tires on March 1st 2025 which is only 2 1/2 months since I replaced it. It was an indication that something is wrong so I make another appointment with Tesla to check it and get another alignment I dropped off car on June 3rd. Tesla tried to perform another alignment to find that they are not able to because the steering gear assembly needs to be replaced. I asked for clarification because I just fixed the steering components in April and they are now wanting $4900 for the steering gear assembly. As I was researching, I find that my Model X was produced on may 2016 and there is a recall for Model X produced before oct 2016 for the steering bolt and steering components if they are damaged. When I tell Tesla that there is a recall they say that my VIN is not associated with the recall. I am filing a complaint because my car is with in the period of vehicles produces in the recall. There is a huge safety issue if the steering bolt and steering gear assembly is malfunctioning. There were no warning lamps or messages to indicate this. This has put my family and other vehicles at risk and Tesla is aware of this problem but won't honor the recall or admit that the steering issue are all related.

Wheel tilted in when backing out of driveway turning due to control arm failure.

The tire blow up on the freeway while driving with no impact, collision or any warning or any external factors, it’s very well documented all over the internet that Model X Tesla have serious tire problems associated with faulty tire pressure system tpms and in accurate tire reading as well with a car alignment that don’t compensate or adjust for the air suspension height changes that is available within the car settings and that causes a rapid and dangerous uneven tire wear that could lead to a tire failure on the road while driving. Tesla just recently recalling 700,000 cars with tire pressure issues and my car is effected as well because we never received any warning before the blowout. We did inspect the tire and documented everting showing no evidence of any that went through the tire to cause it go flat, the car is 8 month old and everything is fairly new and we should never have to deal with such and event that almost got us killed on the freeway, also since we were forced to exit the freeway for our safety driving on a flat tire that did cause a serious damages to the tire and vehicle with no spare wheel available to get it replaced on the spot to prevent any further damages, the car is not safe to be driven with serious tire pressure and bad alignment that comes from the factory that don’t match the suspension profile selected by the user that puts lots of unnecessary stress on the tire that causes a serious dangerous event to happen anytime. Tesla is refusing to take any responsibility for this issue even though it’s very well documented and we end up with a $4500 bill, something that we never should be responsible for. Also Tesla manager oliver ftankcom suggested that it’s ok to risk our lives staying in the car and not move it after a flat tire so we don’t cause more damages to the car, but we would of been killed on the freeway waiting for 4 hours for a tow truck to show up, so we had no choice but to exit the freeway for safety with a spare tire.

Tesla rear camber arms (see the photo silver colored) fail due to the heavy battery load and will incur substantial negative camber angle causing severe inner tire wear and potential blow out of rear tires and causing accident and injury. Those camber arms are not adjustable as designed by Tesla on all vehicles of model s, 3, x and y on all vehicle years. This is a design flaw that Tesla was made aware of but they are reluctant to fix it. Also, if we as consumers fix this issue with an aftermarket adjustable camber arms (blue in color in the photo), Tesla would not do the wheel alignment.

I would like to report a significant safety concern affecting Tesla Model X vehicles, and potentially model s as well. Numerous reports across Tesla forums have highlighted persistent issues with unadjustable negative camber, which results in excessive inner tire wear on all four wheels. In some cases, owners have reported needing to replace their tires as early as 5,000 miles. In my own experience, I had to replace mine at just 14,000 miles. Additionally, I’ve experienced repeated failures of the front axle half-shafts on both the left and right sides. The first replacement occurred at 14,000 miles under warranty, and the second at 38,000 miles—this time at my own expense. Independent automotive professionals have pointed out that the angle at which the half-shafts are installed is too steep for optimal performance. The front motor sits significantly higher than the wheels, forcing the half-shafts to transfer power at an extreme downward angle. This off-axis setup, combined with the vehicle’s weight and high torque output, contributes to accelerated wear of internal components within the half-shafts. Over time, this leads to fatigue and surface damage, causing noticeable shuddering or vibrations during acceleration. To resolve this issue, the half-shafts would need to be more closely aligned with the wheels (on-axis) to reduce mechanical strain and eliminate the root cause of the vibrations. I urge Tesla to further investigate and address this recurring issue, as it impacts both vehicle safety and long-term ownership costs. A safety recall should be issued and reimburse out of pocket expensive back to owners.

I preordered a 2020 Tesla Model X on [xxx], totaling $112,590, with $62,617 paid in cash and the rest financed. On November 30, 2021, I brought the car to the renton Tesla service center for axle noise when accelerating, but they couldn’t replicate it. On February 7, 2022, I returned with the same complaint and was asked to provide a video of the issue. On April 13, 2022, with video proof of the noise, Tesla verified the issue and replaced the axle halfshafts, temporarily resolving it. On [xxx], the noise recurred. Renton Tesla couldn’t replicate it and suggested a wheel alignment, which I paid for. On November 30, 2022, I took the car to Tesla of bellevue, where they diagnosed worn-out suspension and made repairs, ordering additional parts. On January 9, 2023, Tesla replaced the drive unit during follow-up work. On [xxx], the knocking noise returned, but Tesla bellevue couldn’t replicate the issue, providing no solution. On [xxx], I returned with the ongoing issue. Tesla again identified the problem as halfshaft-related and replaced the parts. Frustrated with no permanent fix, I requested they either find a long-term solution or initiate a buy-back. Tesla completed repairs, left voicemails to pick up the car, and failed to address my buy-back request. On December 5, 2024, ludee, Tesla’s bellevue manager, emailed threatening storage fees and impounding if I didn’t retrieve the car. I repeated my request for a buy-back over safety concerns but received another demand letter on December 12, threatening towing and impound charges if I didn’t pick up the vehicle by December 18. Tesla has known about this issue since November 2021 and has only offered temporary fixes despite verbal acknowledgment of the problem. It is not cosmetic but a significant safety concern, with axle noise pointing to potential frame and drive component faults. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Summary: the front suspension defect on my 2021 Model X, confirmed by st. Petersburg service center (invoice #3000s0013156326), presents a serious safety hazard. Timeline & concern: reported Dec 4, 2024, under esa. Example of Tesla’s delay tactics—service was scheduled only after warranty lapsed. Issue diagnosed in may 2025 as a faulty front upper control arm. Safety risk: failure could lead to loss of control. I request a safety investigation to prevent similar unsafe compromises.

See all problems of the 2021 Tesla Model X 🔎.

To whom it may concern, service bulletin sb-21-39-001 (https://static. Nhtsa. Gov/odi/tsbs/2021/mc-10203323-9999. Pdf) was issued for the front half shaft repair for Model X, s. In my case, the repair work was done but did not address the issue. They only replaced the parts, and after two years the problem still occurs: vibrations at accelerations, etc. I had to pay over $2000 for the same work, which will probably not address the issue in the permanent matter. Tesla, especially, Model Xs has issues with front half shafts, and I want to encourage NHTSA to look into this bulletin and mandate telsa to repair the vehicle with a more permanent solution and provide reasonable repair costs in doing so.

The contact owns a 2020 Tesla Model X. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle shook erratically. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a malfunction with the front driver's side half shaft. The contact stated that the front driver's side half shaft needed to be repositioned. The vehicle was being repaired. The contact was informed that it was a known failure. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.

Steering stuck: it happened several times that the steering wheel completely locked up while driving on the road. Today it happened again. It does not move, cannot turn left or right. I was in the middle of the road, the only thing I could do was to back up. I had to stop in the middle of the road and reboot the car. Luckily the cars behind me were able to stop before crashing into me. In may 2024, I addressed the same issues, but it happened again. I think it is their defect which I have serious concerns for my safety. I heard other people also experienced the same as mine. I believe this is the defect which will cause the danger of drivers. Suspension and tires: I went to several tires shops every year and they all told me that my tires have been worn quickly because alignment was not properly installed. I went to Tesla, but they said there were no issues. The fact is that my tires have been worn quickly than normal and we can hear the squeaky noise from the suspensions when turning. My friend has the same issues with his Tesla. This is also a defect that Tesla needs to repair it. Wifi: my Tesla cannot connect to wifi for all of those years for updates. I have asked Tesla to help but they cannot connect to it either. This is a defect that they cannot fix which cause my car not being able to update it automatically.

The suspension is making loud clicking noises when turning or accelerating. The suspension system seems to have an inbuilt design flaw as many people are reporting the issue online.

After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. I do not feel like driving with control arm issues is safe without having the car formally assessed. It is unclear why Tesla is pushing back on this. Waiting 39 days for this is unacceptable.

See all problems of the 2023 Tesla Model X 🔎.

Subframe bolt was broken off without external impact, caused loud noise when driving, and potential safety concern. I suspect the bolt has proper quality control. One year ago, the front suspension(fucas) has to be replaced due to strange noise at low speed.

What component or system failed or malfunctioned, and is it available for inspection upon request? rear driver's side control arm failure during slow left-hand turn (~20 mph) from one road to another. A "clunk" noise was heard from underneath the car, like that of a rock striking the vehicle, and then the vehicle reported several errors regarding drive unit failure, brake failure, and stability failure. The vehicle automatically shifted to "p" and would not move. Upon exiting the vehicle, the rear tire was tilted in at a 45 degree angle and the control arm was broken open and a 1. 25 inch piece of the control arm was on the road. How was your safety or the safety of others put at risk? the suspension failed at low speed (~20 mph) and in little to no traffic, with no option to move the vehicle to a safer area. Had the failure occurred at any other time (higher speeds, heavier traffic), the danger to life would have been catastrophic. Has the problem been reproduced or confirmed by a dealer or independent service center? the problem is evident in the broken component dangling from the under side of the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the Tesla service center - salem has inspected the issue and stated that they do not have the capability of fixing the issue and that the issue is due to a collision. My insurance has assessed the issue and determined they will not cover the issue as there was no collision involved in the damage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there were no warnings, messages, or other symptoms prior to the suspension failure.

I have brought my vehicle back to Tesla 3 different occasions for the same issue ( suspension failure) the first time, I was told that it was a malware issue. The second time in November 2023, I was told the compressor was bad. They charged me $623 to repair. The same problem with the suspension happened again the end of June 2024. Tesla told me that I had a leak on my suspension and that they could see the leak without me bringing the vehicle into the shop. They gave me an estimate for repair of $2,044. They told me that I had to wait until August 16 to bring it in to get repaired. When I get there the service manager states that they are backed up on repairs and it will take another 3 to 5 weeks before my vehicle can be fixed. I have been paying for a rental car out of pocket for over a month and now I won't be able to get my vehicle until September 6th. Tesla is using this knowledge about the suspension to make money! there should be a recall on the suspension at Tesla's expense. They have cost me thousands!.

Problem #1: the components that failed are the front wheel fenders, they blew off while driving down the highway, they have since been repaired. The repairman said that these blow off all the time due to how they are installed with plastic clips and glue. My families safety was put at risk because the moment that this happened the sensor was showing something that was about to hit us. Had the auto drive been enabled at this time the car could have taken measures to avoid what it thought was an object. We were also put at risk as well as others driving behind us by the parts blowing off onto a highway while driving at high speeds. The component was inspected by the service tech that worked for Tesla. I took the car into Tesla to have the car serviced before driving to California, they cleared the car and said that everything looked great, no warnings or symptoms. Problem #2: on the same drive to California, we had a error that showed as "safety restraint system fault". This error seems to come and go so it may be available upon request depending on the day it is. The safety of my children are put at risk because we will not know when they are taking off their seatbelt due to this error. The error has been inspected by Tesla on multiple occasions and they cannot seem to find how to fix this. I have another appointment with them on [xxx] to try again to fix it. There is a warning, but it is very vague and does not let you know where the problem is. Problem #3: Tesla's front suspension arms lose all grease and start to make a grinding noise while going over minor bumps. This puts people at risk because at any moment the cars suspension could fail while driving due to the ware on the suspension. The component has been inspected by Tesla and they said that I should wait until the other arm starts to fail to replace them both at the same time. No warnings or anything has been shown due to this. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Squeaking noise on the passenger rear side was noticeable when I am hitting the breaks then a thump sound as if I landed on some big pothole occurred. So I drove as slow as I can until we reach home. I inspected the vehicle and to my surprise the control arm had torn and the tires were hanging loose.

Car has 38k miles. Front of car started making creaking noises whenever moving. Diagnosed both upper control arms seized. Was told by the technician that Tesla found their error and the new Model Xs do not have this issue. From reading online, this is a very common issue for Tesla owners and Tesla is aware.