Suspension Problems of Tesla Model X - part 2

Purchased this vehicle new from Tesla on March 29, 2024. As I got home I hear a pop sound come from underneath the car and the abs warning light came on. The vehicle lost some of the functions like regenerative breaking and cruise control. The suspension was also inoperable. I brought the car in on the first availible service date to get the repair done which took a few days. After repair was completed I went back to pick the car up only to have the same warnings appear on the odometer and lost of functionality again 20 minutes into driving home. I contacted Tesla and they gave me another appointment at a different service center. I then brought the car to the other service center and they corrected the abs and other warning light issue. However, I been experiencing vibration on highways when breaking and regenerative breaking. Since the beginning of ownership. I mentioned it to them but the told me vibrations can be normal with these cars so I endured it ever since until it felt worst after a while. I brought the car in again and they diagnosed it. They recommended changing the rear rotors and brake pads. After picking the car up its still doing the same thing. This costed me $1200 out of pocket. I brought the car in for front end noises and they changed parts under warranty. The noises was gone after the service but a week later I heard the noises again and it worsened. Now they are refusing further repairs and recommended that I take the car to a auto body repair shop.

See all problems of the 2024 Tesla Model X 🔎.

Slowed down to make a right turn at approximately 10 mph then heard a loud pop in the rear drivers side wheel. Noticed that wheel no longer had traction. Drove another 1/4 mile to my home where the vehicle was then inspected and noticed the rear tire was not aligned with the vehicle. After further inspection, I noticed the control arm was broken in half. Brought vehicle into a Tesla service center and they are claiming the damage was caused by excessive force or impact.

See all problems of the 2020 Tesla Model X 🔎.

The car starts developing very loud squeaking noise when the suspension is at work, when turning, and when accelerating/decelerating.

See all problems of the 2018 Tesla Model X 🔎.

Front suspension creaking and groaning with zero reason. Upperand lower links bad rear tires blew out because of severe wear on inner edge while the rest of the tire had 80% tread left bad camber caused uneven wear.

See all problems of the 2016 Tesla Model X 🔎.

I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front end. The creaking seems to be related to the movement of the suspension, but I also notice it when I turn either direction. It’s not related to braking except to the extent that the suspension is compressed slightly with braking. From research it may be the control arms and front sway bar. Apparently this is a very common issue with the Model X per online forums. Absolutely no reason why any of those parts should be failing for everyone unless it was faulty parts/engineering. This should definitely be investigated.

The contact owns a 2016 Tesla Model X. The contact stated while driving at various speeds, there was an abnormal squeaky and clunking sound coming from the front end of the vehicle. The vehicle was taken to the Tesla service center, where the front driver's side and the passenger's side front upper control arms links and bushings were replaced, and the four-wheel alignment was performed. Additionally, the contact stated while driving at various speeds, the steering wheel was significantly resistant. The vehicle was taken to the Tesla service center, where the intermediate lower steering column shaft was replaced. Additionally, the contact stated while driving 20-30 mph and making a right turn, the steering wheel became significantly loose, causing the contact to lose steering control. Additionally, the wheels failed to respond as needed. The contact stated that the vehicle was perpendicular to oncoming traffic at the time of the failure. The contact parked the vehicle and had the vehicle towed to the Tesla service center, where it was being diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.

It is commonly known that the drive shafts on the Model X fail. This is not a wear component and should be a recall. The suspension is also part of this issue and there are after market solutions to fix the suspension that is causing the failure of the half shafts.

See all problems of the 2021 Tesla Model X 🔎.

I continue to experience accelerated severe rear tire wear since my original purchase of this car new in February 2022 on both rear tires (275/45r20). The car has had the alignment specifications confirmed by Tesla. Yet I have had to replace two sets of rear tires in less than 36,000 miles due to the inside edge of both tires being worn through the rubber and into the steel cords of the tires. This last set of tires went ~14,000 miles and still had 5/32" tread depth remaining across all treads. This substantial wear is not readily observed by the vehicle operator without crawling under the car. The wear on these tires is indicative of excessive negative camber settings of the suspension. However, Tesla states the rear suspension alignment is within camber specifications at -2. 13 to -2. 06 degrees. The tires appear road worthy during a casual walk around of the vehicle. I have been fortunate these tires have not experienced a blow out, which at highway speed could have resulted in loss of control of the vehicle. I have retained both removed rear tires. Repair orders, alignment details and picture of excessively worn tire are attached.

See all problems of the 2022 Tesla Model X 🔎.

Unexpected loss of power steering and premature suspension failure caused loss of full control of vehicle.

Front suspension lower fore links, yes it is available for inspection. The incident occur while driving the vehicle; which is ground for significant safety risk. The vehicle is in the process of getting towed. Vehicle has not yet been inspected. No warning signs, the vehicle just came out of Tesla service center.

See all problems of the 2017 Tesla Model X 🔎.

Took my car to a Tesla service center to repair the suspension front upper arm in feb2023 for $300 today the front suspension lower arm/forelink/aft failed and they are making the repair now. Repair costs is $1600. After doing some research, it seems the suspension issue on the Model X is a widespread and faulty design issue. They fail with the car being just 5 years old.

Just paid to replace the upper control arms and half shafts on my 2020 Tesla Model X. These repairs were required due to a very loud shudder and squeaking noise while driving. These issues came up 6 weeks after my manufacturer warranty expired. This was not the first time my vehicle required suspension related service/repairs. Just by a quick online search Tesla is well aware of these suspension issues as is NHTSA. Owners should not need to pay for Teslas poor engineering. Nhtsa needs to step up and recall these vehicles and force Tesla to reimburse owners who have paid out of pocket for repairs.

The car front passenger side door open while driving and does not close and the car sting in babson college campus as my daughter cannot close door, cannot drive and Tesla service does not give repair date before two weeks and no one else knows can repair this part . This is third time in 3 months we are having problem and after spending over 3000$ in less than 3 months with full inspection down by Tesla . The service people are rude and does not care for student safety as well. Such a shame.

The horn button on this steering wheel is so dangerous. I got hit by a car today because it took me too long to find the horn button instead of being able to hit the middle of steering wheel like every other car in the world. Please ask Tesla to fix this.

See all problems of the 2023 Tesla Model X 🔎.

I was just out of warranty and have a very loud squeaky noise when I turn my wheel. I was told that because of the weight of the battery, this can happen. I was told it was not an expensive fix but now they say it's $3,000. It is a known issue and the engineers didn't build to hold the car up properly with the weight of the battery. May be a potential hazard and I don't feel safe driving it and also hard to drive as loud as it is. If they are aware and have since fixed this issue, my car should be fixed at no cost to me. For the record, they took off the cost of the estimate and put all zeros which I also found to be odd.

See all problems of the 2019 Tesla Model X 🔎.

Hello, it's keef again. This Tesla has just showed up in the junkyard. . Read more...

The suspension system on the vehicle failed. The Tesla roadside service said I was able to drive it until I could get it fixed. However, that was incorrect information and I, or someone else could have been injured. The vehicle was repaired at the telsa service center in norwell MA. The warning that came on was something to the effect of auto suspension has been disabled. That was do to the failure.

I am writing to you once again to emphasize and provide additional details regarding the critical safety issue I previously addressed concerning the Tesla Model X vehicles, which is similarly affecting Tesla model s models. My personal experience underscores the severity of this problem: I have had to replace five tires due to accelerated inner wall wear. This specific wear pattern is a direct result of improper camber alignment, an issue that Tesla has continuously refused to rectify. This problem is not isolated to my vehicle alone. A growing number of Tesla Model X and model s owners have reported similar experiences, indicating a widespread and systemic issue. The accelerated inner wall tire wear poses significant safety risks, as it can lead to unexpected and dangerous tire failures on the road. Despite the clear evidence and numerous complaints from Tesla owners, Tesla has consistently declined to address this issue adequately. It appears that the company’s reluctance is rooted in the fact that proper repair or recall to fix the camber alignment is not cost-effective from their perspective. However, this cost-cutting measure is putting drivers and passengers at risk. Given the scale and gravity of this issue, I urge the national highway safety institute to take immediate action. It is essential to investigate these recurring problems with both the Tesla Model X and model s models. The safety of Tesla drivers, passengers, and the general public is at stake, and a thorough investigation could compel Tesla to take the necessary corrective actions. Thank you for your attention to this urgent safety matter. I trust that the national highway safety institute will act promptly to ensure automotive safety and hold manufacturers accountable for their vehicles’ reliability and safety.

On 10/27/23, traveling south from 885 to merge onto I-40 east via the on-ramp, we hit a rough patch of road with potholes/ruts at the shoulder. There was a loud bang, we felt the front of the car drop, and felt an immediate change in steering/stability. We could hear loud scraping/grinding noises, and we pulled to the shoulder as quickly as we could. At first we suspected a flat tire, however the tires were all fine. We could hear air hissing coming from under the car when the ignition was on. The vehicle was towed to a Tesla service center. We learned that the front driver-side suspension had failed and broke through the surrounding strut tower. The vehicle was deemed a total loss and was sold at a salvage auction, however we do still have the broken part of the strut tower if needed for inspection. Our safety and that of other drivers on the road was put at risk in this event. If we had been traveling on a tighter curve or at a higher speed, we could have lost control of the vehicle and resulted in a crash. We were stranded on the side of a busy highway onramp at night when this incident occurred, which was also unsafe. Unknown if the problem has been reproduced by a dealer or service center. Our understanding is that Tesla is already aware of the suspension issues. The vehicle was inspected by Tesla's raleigh service center, by erie insurance, and by a local, telsa-authorized body shop (relentless collision). They confirmed the suspension and strut tower failure. There were no warning lamps, messages, or other symptoms of the problem prior to or at the time of failure. After the car was towed to Tesla, a service center representative mentioned that the computer system showed a suspension failure/error message, but we explained that no such warnings came up at the time of the incident.

Aluminum lower control arms break under normal driving conditions.

Left front lower control arm broke when parking.

My Tesla Model X had the "famous" suspension problem that Tesla refused to acknowledge but cost me thousands to repair the defect.

On or about August 27, 2023, I heard a loud noise as I was pulling out of a parking spot with my wheel turned to the left. As I drove away and over bumps, I heard loud metal-to-metal sounds coming from the front of the car. I scheduled an appointment with a Tesla service center and took it to them on September 8th, 2023. They found that a bold had sheared in half on the front stabilizer bar. They said it wasn't a manufacturer defect however I disagreed and requested it to be repaired out of warranty at their expense to make it safe and to put a stronger bolt on this time, but they refused. There were no warning lights before this occurred. I had my attorney send them a letter to persuade them to fix it however they have not responded in two months. The vehicle is a safety risk and I have found that this has occurred to other Tesla Model X owners. There is a class action lawsuit in California and oregon for Tesla model s and Model X suspension issues. The same car had premature wear of the upper control arm ball joints and the axle shafts have been replaced twice due to Tesla's admission of bad design and manufacturing. I have safety issues with the fore links and aft links as well.

I'm including a picture to go with a complaint I entered a few weeks ago. I took the vehicle to a repair shop that removed a broken bolt that Tesla said sheared off. More than 50% of the bolt was still in the cradle. The bolt snapped in a place where Tesla had a notch circling the bolt which made it weak at that point. I had the repair shop replace both of them with Tesla-approved bolts that are identical to the bolt that snapped. It appears that this was intentional and the repair shop indicated that there was no obvious reason the bolt needed to be scored around the circumference.

"on August 18, 2023, I was driving at 70 mph on I-95 near the 100-mile mark using full self-drive. The front driver-side suspension housing cracked, causing the bottom part of the suspension to detach. This led to the front tire striking the upper part of the wheel, resulting in a tire blowout. A piece of metal from the suspension fell onto the road and hit the rear driver-side tire, causing it to also blow out. The vehicle lost control and came to a stop on the left side of the road. ".

Premature internal damage to the front half shafts causes the front end to shudder during acceleration between 0-50 mph. This shuddering is distracting and can be felt through the steering column creating a safety risk to the driver and others in the vehicle. I have had telsa service "repair" this issue under warranty 3 times. Aug 31, 2021 went into service center for the service bulletin to be applied to reseal area around both front upper control arm ball joints with urethane (model x) - modify Feb 2, 2022 went into service center for the service bulletin to be applied to inspect vehicle, replace front halfshafts, reposition clevis (raven front drive unit) - remove and replace Jul 28, 2022 went into service center for the service bulletin to be applied to inspect vehicle, replace front halfshafts, reposition clevis (raven front drive unit) - remove and replace I took the vehicle to Tesla for a 4th time in Aug 2023 and because the car is out of warranty they would not repair it under the bulletin. I decided to take the vehicle to a suspension mechanic and the front axle shafts were removed and rebuilt. The left front rearward lower control arm was also removed and replaced because it was cracked.

I sometimes hear a creaking noise from under my car when driving and steering at low speed and believe there is a potential defect that poses a risk to motor vehicle safety. I took my car into Tesla but they said they would not look at the car unless they could first hear a noise which is I told them is intermittent. They could nto hear a noise at the time, so did nto look at it. I have on occasion heard the noise again. My car is a year old and had around 5. 1k miles when I took it in. It now has around 7,500 miles. I have never had a dealer refuse to put the car on a lift, especially a new car that is under warranty, to examine it based on a complaint from a customer. My concern is that I had read articles of reports to to NHTSA of Tesla suspension breakdown and wheels failing off of Tesla's on highways that have caused serious injuries to passengers and other vehicles and I am concerned something like that could happen to my car.

The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The autopilot feature became inoperable. The "autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

The contact owns a 2016 Tesla Model X. The contact stated that while forward down the driveway the front suspension system failed rendering the vehicle undrivable the vehicle was towed to the local service center who diagnosed that the front suspension system was faulty and needed to be replaced. The suspension system was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 93,000.

Loud knocking noise in acceleration, louder on left. Tesla service center says lh/rh aft lower front suspension links and left/right front lower fore links need replacing. This is a known issue. Charging $3000 for repair. Although they have stated it is safe to drive. Doesn’t sound safe from what others have experienced.

I think the rear passenger suspension failed causing the car to veer right and hit two parked cars.

At 50k miles the control arms on Model X seem to always fail. This is a serious safety issue. My last Model X had the same issue. Also my friends who have Teslas have many control arm failures.

Front control arms caused extremely difficult steering. No warning of failure displayed in vehicle. Suddenly noticed difficulty steering with squeaking and clunking noises. Tesla service replaced upper and lower control arms June 2023 and claim it’s a common repair in their vehicles with low miles. This vehicle has 37,100 miles. Sway bar links also repaired may 2022.

On may 23, 2023the car went into the shop for an unrelated issue at that time the tires were checked and found to be needing replacement on front, nothing in notes about back tires. Tires we're filled with air at Tesla service. Through out the day on message through app with service no one mentioned tl me the customer that tires needed changing and I was let to drive out on newly pumped up worn tires. 2 days while on the road with my children the tire blew put luckily no one was injured and car had to be towed. At this point they said ohh the back tires are also poor we need to replace both and both were replaced. Several weeks after this a rattle developed and the car went back in in July and the control arm had to be replaced. In November the car started making more noise and only 9k miles later the inner front tires wore worn to the steel belt and had to be changed again also at this time it was found that the half shafts were broken and needed to be replaced. The click on turning the wheel at slow speed continued so the car went back in 3 weeks later at this point they told me that the back tires were excessively worn which they failed to mention a month before and now had to be changed so somehow I avoided another tire blow out. Tesla at this visit also found that the front suspension links were broken and needed to be changed. The car is still clicking on turning to the left on the problem has not been fixed. I believe that the defective suspension has parts breaking because of a defect and this is causing unnecessary pressure on the tires and therefore causing early wear of the tires. This is a safety concern as the tires can blow out at any time if not checked monthly and still I can not rely on Tesla workers to even communicate that these tires need to be changed. Also when the tires went bad after9 k miles Tesla tried to blame it on me saying it's bc the tires were not rotated but this time they are stating they miss spoke bc these tires are not rotatable.

All of a sudden my vehicle has started making loud creaking/squeaking noises from the front passenger side suspension. It seems to occur with any movement of shift in the vehicle weight. Occurs when stopping or starting to move from a stopped position. It makes me very concerned that the suspension will fail as I’m driving. Using google I have discovered this a very common occurrence with Tesla Model X’s from 2016-2017. I asked my friend and he experienced the same issue on his 2016 Model X. The repair he stated was over $1,000. I believe if this a common occurrence then it should be a known defect. No collisions on my vehicle that could have caused this.