Other Fuel System Pump Problems of Toyota Highlander

Toyota Highlander owners have reported 32 problems related to other fuel system pump (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Highlander based on all problems reported for the Highlander.

1 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 02/15/2021

Vehicle is slow to respond and/or has intermittent performance when accelerating or moving from complete stop. There is lag time in the vehicle's response to driver acceleration which makes it challenging to enter (from roadway or driveway) oncoming traffic or merge into interstate/freeway traffic. The delay in the responsiveness and inconsistent performance causes driver to need extra time and distance when entering the flow of traffic. The front end also becomes jumpy and enters with a skid/pull force causing the need to steer into the vehicle and course-correct. Vehicle also does not accelerate well out of a right-hand turn on 90deg turns and lags to acceleration past apex. This particular vehicle was purchased 07/25/2020 with 4,278 miles. Toyota issued a recall for low-pressure fuel pump in 01/2020 and added this model to the recall list in 10/2020. An interim safety recall notice stating the vehicle could stall while driving increasing the risk of a crash, particularly at high speeds. As of 02/15/2021, Toyota has not issued a remedy to this safety recall which has been open, in total, for more than a year. As a driver who relies on freeway travel in arizona, this is disturbing and the additional erratic performance in-town during normal traffic is equally unsettling. This vehicle is still being used in normal conditions due to the owner being in an essential industry during the pandemic, but recreational driving is being limited due to the open and unresolved safety recall issued by Toyota. I also contacted my service writer at Toyota before receiving the letter, shortly after purchasing the vehicle to ask if the acceleration delays and inconsistency were normal in this vehicle because the driver experience is subpar to what should be expected with a new, low-mile xle vehicle.

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2 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 02/03/2021

The vehicle was taken for service on 1/8/21 at Toyota of scranton for rear suspension problems. They had replaced arm away, trailing. We called again for device in February 2021 for problems with the car. It was scheduled for service on March 20,2021, which Toyota of scranton did not have the parts. In January 2021, Toyota mentioned nothing of the pending fuel pump recall. We received no calls from Toyota at any time for a recall. We became aware of the recall after we experienced problems with the car in February. Toyota has still not resolved the full pump recall.

3 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 12/31/2020

I bought this car new with about 11 mile on it. The transmission immediately had shifting issues as it could not decide what forward gear to go into and shifted hard and felt as if it was going into two gears at one time and after a short drive the instrument cluster warning display indicated a check engine light and warning that the transmission was overheating and acted as if the engine was starving of fuel as it surged and did not deliver power to go beyond 35 mph. After I bought it the dealer reassured me at least three times that the car was okay and that this is the way that the transmission shifts. I repeatedly had the dealer check it and the dealer reassured me that there was no trouble code and no problems found although the check engine light was on and the instrument cluster showed transmission overheating and they fixed a wiring connector to try and fix the running problem. A class action suit came out for the fuel pump failure recall and the 8 speed transmission. I feel that this is a very common problem that the dealer and manufacture are trying to hide. After 13 months and 2,800 total miles the transmission overheated, burned up the internal clutch set and I now have no forward and reverse gears. I feel that the surging and transmission problems are a software defect as the shifting defect comes and goes and vastly promoted if I drive it very gently from a cold start. Once warmed up it does not act up as often except when two gears seem to be engaged at the same time. The key also intermittently does not allow the car to start and instrument cluster also shows trac light , abs failure light, bsm not available, Smart key failure, and complete black out of the instrument cluster and shown to the dealer mechanic and service writers and photographed and videotaped for documentation and in the repair orders.

4 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 12/22/2020

My vehicle has been on the recall list since January 2020, but Toyota still has not issued me a notice to have the fuel pump replaced. They continue to say over the phone that they have no remedy available. This is outrageous. They should issue the notice so I can get the pump replaced before the trans on the highway. So far I have not had a malfunction.

5 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 12/12/2020

Recall on the vehicle for fuel pump, and replacement is not yet available. Toyota states the part will be available by end of February / early March. We have asked the dealer to allow us to return the vehicle but they will not because the current value is less than what is owed. We have asked Toyota manufacturer to accept the vehicle as a return with no negative balance (we have already paid on this vehicle for 14 months). They state the problem will be repaired and the vehicle is safe to drive. The recall states the car can stop at any time at high rates of speed, with or without warning. Our vehicle has hesitation and that is one of the symptoms noted in the recall. We do not want to wait any longer for the vehicle to be repaired, and we do not want to continue to pay for a vehicle we do not feel safe driving. We have an arbitration meeting with Toyota however, I was reading the warranty and it says to file a complaint with you. Can you help us get this resolved in a timely manner?.

6 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 11/01/2020

Received notice of recall more than 60 days ago, NHTSA no. 20v-682 "low pressure fuel pump may stall vehicle and cause crash" called both my dealership and Toyota with response "no date for remedy" I have travel planned and this 2019 Highlander should not be on the road for fear of crash. Why no positive result yet?.

7 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 10/31/2020

Fuel pump recall was apparently in effect when vehicle was purchased in February 2020. Dealer (riverview Toyota, mesa az) scheduled service for the recall in October 2020. After dropping off the vehicle, asst service manager calls to inform me they don't have the part and don't know when it will be available. I drive my three granddaughters 5 days a week and I more than concerned that this issue still remains unresolved!.

8 Other Fuel System Pump problem of the 2017 Toyota Highlander

Failure Date: 09/28/2020

Intermitten fuel pump problem, check engine light appears SUV stalls and will not start.

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9 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 09/18/2020

2019 Toyota Highlander hybrid. Today exactly one year from purchase it stalled on a busy public roadway for the 4th time. With the 4 incidents in June, July, & sept 2020, the car, without warning 1. "powered down" almost immediately to a dangerous slow point with no acceleration in response to pressing gas pedal in the following locations: a high traffic major urban bridge(40mph); interstate highway(75mph); coming into busy city intersection(5 -10mph); country highway (45mph) 2. Power steering was slow and difficult. 3. Master warning light activated. Audible tone/constant beeping activated. "hybrid system malfunction. , pull over to safety, call dealer, check engine, pcs" , and multiple other warnings. 4. Within moments the car completely died (before I could seek legal and/or safe parking. ) safe parking required multiple attempts. In July (illinois) the car required towing off very busy interstate highway. Assessed as "no issues". Within one hour a Mini-series of sputtering, choking, stallings in city intersection, dealership then kept our vehicle overnight. More lengthy diagnostics "threw" fuel codes. Bad gasoline? today car should have been towed but Toyota roadside assistance denied my VIN & phone# existed in their database. Home dealership confirms I am, without doubt, in database. During hour+wait for assistance, dash cleared of all warnings w/ ignition. Home dealership advised driving to closest dealership. 5 miles. My car currently sits in a missouri toy. Dealership w/ fuel pump suspect. I was told repairs could take up to a week. 97 fuel pumps currently back ordered in parts system. 20,500 miles/all service plan requirements met promptly. I have all inspection forms/service receipts. No ability to upload documents now but would like to be contacted by NHTSA for more information and to share service documents.

10 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 09/15/2020

My vehicle was under recall no. 20v-012 since March of this year. I called the Toyota dealership at least twice to ask about it & was told there was no fix for it at the times I inquired. I was also told that I would be notified when a fix was available. I never received a notice. On 9/15/20 I was making a turn out of a parking lot onto a city street when the car began hesitating & made only halting movements. It would not accelerate beyond about 3-4 mph. The check engine warning light came on along with a low fuel pressure message & a message to take the car to a dealer. Fortunately, I was able to put on the hazard lights & slowly limp into another entrance to the parking lot. The car had to be towed to the dealership. The dealership notified me the following day that the problem was the faulty fuel pump that was under recall & they just happened to have the parts needed for repair. Great. Glad to have the vehicle fixed. My question is. . . Why didn't I ever get a notice that a solution to the problem was available? it would have be nice to avoid the hazardous event that occurred. I hope that Toyota will step up to the plate & notify other owners of this vehicle that they are able to have the repair done. Plus, 6 months to come up with a solution for a recall repair seems extraordinary long.

11 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 08/31/2020

Although my car was new (only 11 months old) and less than 5000 miles, it had shut down completely while I was pulling out of a parking lot. I had to get it towed to the nearest Toyota dealership overnight. They told me it was my faulty fuel pump and that they had never seen that happen to such a new car before. Currently I have my check engine light on (my car has less than 6200 miles on it) and it only goes away when I put in a full tank of gas. After I drive about 2 miles, the check engine light turns on again. I am terrified my car engine will just die once I'm on the road, or worse, the freeway. I am unable to drive this car without that fear. Please see culver city Toyota records for proof of my fuel pump problem and engine dying. They also have record of my towing to that dealership the next day on sept 1, 2020.

12 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 08/06/2020

Fuel pump recall - car stutter or hesiatates while at a red light. Dealer giving me the run around. The problem is intermitten.

13 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 07/15/2020

While driving on a city street in baltimore, MD on vacation at about 35 mph having just cone around a blind curve my vehicle's engine shut off and would not restart, got multiple malfunctions on the display. We were almost rear ended multiple times due to the vehicle being in a lane of traffic for about an hour after it shut off. Had it towed to the dealer and was told that it was the fuel pump. The mechanic said that the non-hybrid had a recall but since we have a hybrid it only has a TSB so it is not covered by the recall 20v012000 even though it should be as the entire gasoline fuel system is the same. I looked up the recall information and the hazard described happened to me except we didn't crash.

14 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 06/01/2020

I have received a recall notice from Toyota for a low pressure fuel pump issue which may stop the vehicle. If this happens the vehicle may stall while driving and could risk a crash. Nothing has happened so far but we are afraid to drive the vehicle. We got this car for towing and Toyota will not provide us with a comparable vehicle that will tow. The eta on the repair was to be about 6/1/2020 but Toyota will not provide a firm date for repair. All of our summer vacation plans are on hold until we get this fixed.

15 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 05/13/2020

Toyata issued a recall for a faulty low pressure fuel pump in may but has not replaced it in my car.

16 Other Fuel System Pump problem of the 2018 Toyota Highlander

Failure Date: 05/03/2020

Toyota has no remedy for fuel pump recall. With airline travel no good with couvid19,how can I safely drive 700-880 miles knowing car could stall at high speeds? I could get rear ended on interstate! why can't Toyota come up with quick remedy? nothing has happened yet to the vehicle!!.

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17 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 04/30/2020

I have a 2019 Toyota Highlander. A friend informed me of the recall that was identified back in January 2020 regarding the failing fuel pumps and risk of crash. Toyota never sent me a letter within the 60 days. I've been waiting on a solution ever since. On April 30 (today), I finally got a letter labeled "interim notice". The letter says they are working on a solution. I have five children and it is not right that we have to worry about ending up in a crash every time we drive it. I feel that I have been very patient with the situation. No solution after 4 months is completely unacceptable. Toyota should be held accountable and appropriately recompense owners in some manner in addition to replacing the defective part free of charge.

18 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 04/26/2020

There was a recall for this vehicle on January 13, 2020. It is now April 26,2020 and there is no remedy for the issues which can result in a deadly crash. The vehicle may stall while driving and the steering wheel will lock. The vehicle is equipped with a low pressure fuel pump which may stop operating causing the vehicle to stall and be unable to be restarted. It is ridiculous and unacceptable that we purchased a brand new, supposedly safe car, that now is a death trap. Toyota has failed to provide a remedy for the defect within a reasonable time.

19 Other Fuel System Pump problem of the 2018 Toyota Highlander

Failure Date: 04/15/2020

Car had problems accelerating two times from after being stopped at a stop light. It was rough, dash lights flashed quickly and I was unable to see which lights were flashing. As I could not recreate the problem after that, I wasn't sure about bringing it to the dealer. Two weeks later I received my notice about the fuel pump being recalled. Now the car is at the dealership. I refuse to drive an unsafe car. Toyota has not supplied a timely fix. The car has less than 20,000 miles on it. Toyota should buy the car back.

20 Other Fuel System Pump problem of the 2018 Toyota Highlander

Failure Date: 03/16/2020

Phone system cuts out and doesn't download contacts. Being told Toyota is doing update. This has been told to me 6-8 times. I continually take the car in for service. I was never contacted about a fuel pump recall that can cause a crash. I found the recall myself. To this date I have not received notice of the recall. I forced Toyota to give me a rental car and not a Toyota. That was on March 16th. To this date there is no fix and my car is sitting in florida. Toyota refused to allow me to leave it at the dealership even though I live in delaware. I was also told when they do have a fix I would need to get the car into the dealership within 10 days, no matter what the state of the country is. They will cancel my rental if I don�t. I do not feel safe in this car any longer since I continue to get lies from them about the phone issue and no information about a recall. How do I proceed with a complaint to you and is the lemon law viable?.

21 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 03/12/2020

There has been a recall issued on this vehicle from 13 Jan 2020. There is no remedy yet. The issue has to do with the fuel pump malfunctioning, which can lead to loss of power and increased risk of accidents. Having been in a vehicle before with loss of power in rush hour traffic, I'm unlikely to walk away from the same type of malfunction if it were to happen again. I can't drive my vehicle with any confidence it will be safe. It's been 2 months and no remedy is yet available. This is ridiculous.

22 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 03/10/2020

2019 Highlander purchased 12/2019. I guess I am lucky, mine has not stalled yet. Very poor throttle response. Taken to autio nation Toyota ft myers 3 times including having a regional rep there. He claims mine is operating within factory specs. Supposedly mine is not a part of the fuel pump issue. Not that it matters Toyota says the parts are not available. Factory rep says mine has 41 computers. What could possibly go wrong? yeh right look at this web site and see the similar complaints across the total Toyota line including Lexus. Warning if you have the lane departure feature (lda) be extra carefu. If the lda activates and yours is one with the lack of throttle response, it may end up moving you into another lane or off the roadway. It has happened to me. Acccelrater shifted wat down and almost put me in another lane. Luckily no other vehicles present how many body bags will it take to force the feds to act? OH I forgot. They are needed else where. Toyota wins y more like a thunderstorm. If you bother to scan this fed web site you will see all th all I know is to the car bucks, fails to respond to normal acceleration, or over downshifts. So far I haven't taken out any other vhicle ,person, or me. If your vehicle is equipped with the lane departure feature (lda) watch out if you trying to accelerate, mine lda activated, and almost put me in another lane. Luckly there wasn't another another car there. Read all the similar complaints on this federal website covering all models of the Toyota brand (Lexus included) with the 8 speed transmission and see nothing is being done by Toyota or the feds. I wonder if the feds need a body bag count to take action. Oh I forgot the bags are needed else where and Toyota will win.

23 Other Fuel System Pump problem of the 2017 Toyota Highlander

Failure Date: 02/10/2020

On four separate occasions while driving down a major highway our Highlander has totally lost engine power; pushing the accelerator would cause the engine to cough an sputter; and we had to get off of the road and kill the engine. After a few minutes the engine would restart. Only once was the dealer able to pick-up any code or reason and it was noted to have been an engine miss, and the technician said it may have been a bad fuel issue. I am seeing recalls for 2018 & 2019 Toyota and Lexus vehicles due to a fuel pump issue and I am writing because I believe our 2017 Highlander may have the same issue. One strange circumstance with all 4 times is that we were changing lanes to the left, there would be a short beep and the check engine light would come on and I am also wondering if the issue could be caused by one of the new safety sensors. Our lane change sensor was never on, but our blind spot monitor (bsm) was on and at one time there was a notice to a bsm issue, but the dealer cannot find any issues in the diagnostics. The first 3 times the check engine light would not come back on after the car restarted and the dealer could not find any codes, but the last time the check engine light stayed on for 2 days and that is when the dealer diagnosed an engine miss. This last time my wife had 18 wheelers on both sides of her and one behind her. Thank god the driver behind her was paying attention.

24 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 01/31/2020

Pulling out of a business parking lot (somewhat of an incline) onto busy street and vehicle stalled. Bad timing for this to happen. Master caution light illuminated but not cel per wife who was driving. I think recent recall underway for fuel pump doesn't include my VIN, but I am suspicious and am thinking it probably should. Vehicle started and returned home fine (10 miles) at approx 40-50mph.

25 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 01/16/2020

Fuel pump stops working while driving on highway at high speeds, vehicle rides rough intermittently then shuts down. Vehicle will not start up again.

26 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 01/15/2020

Toyota issued a recall notice in January about possible fuel pump problems which if it failed could cause a crash. First indication was a fix would be available in March. As of today, no fix and no firm date when a fix will be available. I'm concerned about driving this Highlander now this is going on 6 months with my vehicle sitting in my garage. Calls to dealers are futile since they haven't been advised by Toyota. At this point I consider my Highlander a lemon ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

27 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 01/13/2020

There has been no accident however I am still waiting for the recall to be remedied in a timely manner recall was apparent Jan 13,2020 there is a potential for loss of life if my vehicle should be operating at a high legal speed limit and suddenly stop because of an inadequate fuel pump. This delay is not acceptable. I purchased a brand new auto and it should be fully operational as I rely on it to get me to and from work and daily life activities.

28 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 12/05/2019

First incident occurred in Dec 2019 and then again in Jan 2020. While driving engine lost power and vehicle began lurching forward and back uncontrollably. After pulling over engine shut down. Thankfully we did not cause an accident. Check engine light came on, also said reduced engine power and traction control off. First time dealer said it was bad gas. Second time they tested fuel pump and it was producing 5 psi. Way below 50-60 psi norm. Now our vehicle is parked waiting for Toyota to develop a fix for their fuel pump. No idea how long that will take. Our car is part of the almost 700,000 Toyota recalled. Toyota used to mean quality, not sure any more.

29 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 09/09/2019

2019 Highlander xle jerks and stalls, then loses power. This occured on a newly purchased vehicle that has approximately 13k miles on it, in stop and go traffic on a sub-urban street. No check engine light or other alert came on, providing no indication to the driver of the issue. Was able to restart the vehicle and drive it to the dealership. They said it was a fuel pressure issue, and are replacing the fuel pump - a part that usually lasts more than 200,000 miles. I have no idea whether this is a fuel pump issue, or a fuel regulation issue, and if those functions are both performed by the fuel pump. The dealer did not seem to be aware of the issue, and there are no related recalls for this issue. They did find one other instance of this occurring when they researched it. I'd like to know for certain whether this is a fuel pump issue, or a fuel regulation issue. This presented a very dangerous situation, and I was lucky to be able to get off the road.

30 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 07/19/2019

2019 Highlander xle loses power, unable to accelerate, & jerks and stalls in traffic. Bought at 200 miles, certified preowned. It is a nightmare vehicle. Accelerator has been touchy and jumpy at times, intermittently at slow speeds. First time it stalled it started to lose power put -put and chug like jerking and all dash and electrical on dash went out, unable to accelerate, then stalled out in road, unable to steer or control vehicle. This occurrence was after a longer period of driving. Second time it stalled out began to lose power, putter and chug, unable to accelerate applying gas pedal, getting no gas, vehicle dies out, unable to steer or control vehicle. This occurrence was after a longer period of driving. Third time was yesterday 8-8-19. Left work and about 5-7 minutes into my drive, started hesitating, losing all dash and electrical power and will not accelerate when gas pedal applied, then stalls out, unable to control the steering wheel again! almost got hit this time, man behind me coming fast and had to swerve into lane over to miss me. This car is going to kill me or someone by causing an accident if they do not get it fixed right. After the second stall it was towed into dealership and they were not sure but said fuel pressure was reading 22 and was supposed to be in the mid to high 50's. They replaced the fuel pump and it drove ok for a little while but I noticed the average fuel mileage going down from an approx in city 19. 1--20 to 17. 1-17. 3. Has never been so low so obviously the stalling and the replacing or the fuel pump are not the real issue. Fuel economy going down since replacement of the fuel pump and now another dangerous stalling issue. Car is at Toyota dealer now. They need to dive much deeper & resolve this very dangerous safety issue! I bought this car to feel safe and have reliable transportation and have neither. It really scares me.

31 Other Fuel System Pump problem of the 2019 Toyota Highlander

Failure Date: 06/01/2019

We purchased this vehicle new in may, 2019. Within a few weeks, we noticed a problem with it stalling out momentarily when turning at intersections or idling at lights. Within 4-5 seconds, you could feel it finally pick up fuel and go. It gives you a very scary feeling to think you can't keep moving along with the traffic, especially when our grandchildren are in the back seat. We returned the vehicle to the dealer and was told there was a recall for the fuel pump and we would need to leave it there for repair. They put us in a rental Dodge durango, which is fine, but that's not the vehicle we wanted when we purchased our Highlander. This was over a month ago and when we contact the service department are just told that there is still no fix in sight. We think it's been long enough for something to have been done. Our warranty is expiring while it sets on the dealer's lot in the hot florida sunshine. It was always garaged while in our care.

32 Other Fuel System Pump problem of the 2008 Toyota Highlander

Failure Date: 05/04/2015

The contact owns a 2008 Toyota Highlander. While attempting to accelerate, the vehicle hesitated and the check engine light illuminated on the instrument panel. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump needed to be replaced. The technician stated that the fuel pump failing was a known issue. The vehicle was then put through a stress test and the service department kept and drove the vehicle. The service manager stated that the failure was not the fuel pump and that there was an issue within the system once the vehicle warmed up that caused the vehicle to lose power. The vehicle was not repaired. The failure mileage was 90,000.

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