Seats Problems of Toyota Highlander - part 1

Toyota Highlander owners have reported 44 problems related to seats (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Highlander based on all problems reported for the Highlander.

1 Seats problem of the 2024 Toyota Highlander

Failure Date: 03/01/2026

Second row seats not latching when moved forward. Sliced up multiple finger when trying determine what was causing it not to latch. Put in a couple of stitches in 2 finger and bandage up the remaining 2 fingers.

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2 Seats problem of the 2022 Toyota Highlander

Failure Date: 02/14/2026

Vehicle: 2022 Toyota Highlander limited mileage at failure: ~60,000 miles the driver seat began moving rearward without any driver input while the vehicle was being driven. The movement was intermittent and occurred multiple times over several days. In one incident, the seat moved rearward while my wife was driving, causing her to lose proper reach to the brake pedal and nearly lose control of the vehicle. The seat would sometimes move to the full rear position and continue attempting to move past the mechanical stop. The problem also occurred during vehicle startup and shutdown cycles. This condition creates a significant safety risk because the driver’s seating position can change unexpectedly while driving. In attempting to mitigate the problem, I tried to disable the power seat by removing the fuse. However, the power seat fuses on this vehicle are not clearly labeled and are mounted on the side of the interior junction block under the dash, making them inaccessible to the driver without removing interior panels. As a result, the malfunctioning system could not be quickly disabled. The vehicle required replacement of the driver seat control/track assembly at a cost of approximately $1,600. Uncommanded movement of the driver seat while driving appears to be a safety-related defect and should be investigated for potential recall or service campaign.

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3 Seats problem of the 2021 Toyota Highlander

Failure Date: 10/30/2025

Recall has been active since 2023. Delarship states there is no fix for issue at time time 2 years later.

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4 Seats problem of the 2020 Toyota Highlander

Failure Date: 10/14/2025

The rear hatch door will not close or open and just sit there. And dings, you have to manually close it and open it most times and it never fully sucks up and latches fully and it doesnt notify you on the hood display of the car , so when we were driving down the road, we heard loud hissing and road noise coming from the rear and come to find out the rear hatch had never fully closed or latched itself fully. And it hangs up constantly.

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5 Seats problem of the 2019 Toyota Highlander

Failure Date: 09/15/2025

I have captain seats in the middle. Driver side seat has 4 bolts that secure it to the vehicle floor. The front two bolts were ready to fall out. Caused a squeak that only my wife could hear due to my hearing impairment. I tightened that bolts and the squeak is gone. Pretty serious issue if only 2 of the 4 bolts holding the seat in place are tight.

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6 Seats problem of the 2005 Toyota Highlander

Failure Date: 12/23/2024

Passager seat burnt up from the heated seats.

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7 Seats problem of the 2021 Toyota Highlander

Failure Date: 10/25/2024

My vehicle was rear-ended while stopped by a 2014 Toyota corolla that was estimated to be traveling between 60-70 miles per hour. During the crash, the driver seat failed, resulting in the partially reclining into the second row passenger. The failure mechanism appears to be internal to the seatback, as the seat twisted during the failure, causing me to lean more towards the passenger side of the vehicle.

8 Seats problem of the 2015 Toyota Highlander

Failure Date: 02/26/2024

My Highlander had a strange burning smell and we couldn’t find where it was coming from. We took it to a shop where they checked everything over and suggested that the smell was our brakes. They lubricated the brakes and replaced my tires and struts. When I went to pick up the vehicle I still noticed the strange smell, and I had the mechanic come out and check. He suggested that it was the leather conditioner that our detailer had used. I left and headed for home and in about 5 miles the control for the drivers heated seat started smoking and about 30 seconds later the plastic around the control began to melt and flames were coming out of the area next to the control. I was able to use a fire extinguisher to put the fire out. All of the heated seat components were original and we haven’t had any work done to it. The obvious safety concern here would be fire in the cabin of the vehicle while in motion. The fire and sheriffs departments showed up to the scene and the incident report was filed. The vehicle was towed to a shop where we are awaiting insurance adjuster to look at it. There were not any warning lights or signals of any kind; only the smoke very shortly before the visible flames.

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9 Seats problem of the 2015 Toyota Highlander

Failure Date: 09/21/2023

I have a 2015 Toyota Highlander xle. Last winter I began noticing a burning smell which I believed to be electrical inside the vehicle. I was able to determine it was the driver seat heater and the burning smell continued even with the toggle switch turned off. I stopped at a local Toyota dealership, koch Toyota, who refused to show me which plug under the seat to unplug to disconnect power. They tried to insist that I drop the car off and let them check it. Due to past negative experiences with that Toyota dealership I refused. I was able to speak to my own mechanic who instructed me to remove the fuse for the driver's seat heater which I did and the smell stopped however the seat heater is not functioning now. Upon recent research online it appears this is a common problem especially in 2015 Toyota Highlanders. I found a couple other owners of the xle models on a website called Toyota nation who experienced similar problems where their vehicles actually caught fire and melted the center consoles after the burning smell was misdiagnosed. I believe this is a huge safety concern and have recently filed a report with Toyota corporate in hopes to get the issue rectified. There were no warning messages or lights that came on to advise that there was an issue.

10 Seats problem of the 2023 Toyota Highlander

Failure Date: 06/02/2023

Car seats and booster seats for infants and children with the age and weight requirement for seats in a vehicle do not meet safety requirements. The second row and the third row you literally have to pick the car seat up to buckle the seatbelt in appropriately. I have asked on numerous occasions if there is a seatbelt extension that can be purchased and I was told no. My concern is for safety of children/infants. We should not have to pick a car seat or booster seat up after a child is placed in the car seat to be able to buckle the car seat in appropriately or the booster seat appropriately. In the third row, my son literally has to stand behind the hatchback to get the seatbelt for the booster seat in the third row locked in place. This is a safety concern. I brought it up to two dealerships and Toyota’s customer complaint who actually gave me this website.

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11 Seats problem of the 2022 Toyota Highlander

Failure Date: 05/06/2023

The 3rd row seating does not come with anchor latches for children. Only latch at the back of the seat in the middle. If there is a shortage of latch they must add as standard equipment for safety to children. Now how can I use my 3rd row space for kids if they did not put a latch? it’s a 50k SUV but did not come with it. Now I reported this because these are not features but should be standard in every SUV with 3rd row seating.

12 Seats problem of the 2022 Toyota Highlander

Failure Date: 09/14/2022

I purchased a new Highlander. When I exit the vehicle, when wearing shorts, the bottom portion of the seam in the seat molding slices my leg open causing bleeding and injury. The dealership tried to fix this by sanding down the uneven protrusion where the seams meet. It still cut my leg. They then wanted corporate to handle it. I set an appointment with Toyota. The field technician specialist failed to meet with me and consequently performed a careless and inaccurate inspection. Toyota based their decision to ignore me on this inadequate inspection. Please see 4 attachments: the seam in the seat molding, an independent invoice to repair the seat, my leg in its final healing state and the Toyota letter. All I am asking is to not cut my leg open. I don't think that is unreasonable.

13 Seats problem of the 2019 Toyota Highlander

Failure Date: 09/02/2022

My rear drivers side seat was not properly bolted down. I have been hearing a squeak for the past few years, that only went away when my child was sitting in the seat. We thought it was the car seat squeaking, but recently removed it since our child had grown big enough to no longer need it. I finally inspected the seat and noticed that the seat was moving when I put pressure on it. I took off the covers to the bolts on the front and noticed that I could literally remove them with my had. There was about a 1/16 to 1/8 inch of play in the seat. This is scary that my child has been riding in the unsafe seat for who knows how long. I do have videos of how loose they were, I could spin the washer freely.

14 Seats problem of the 2022 Toyota Highlander

Failure Date: 07/25/2022

The left rear seat on my 2022 Highlander doesn't stay locked in the first 3 detents. You think it is locked but when you lean back in the seat it slides through the next couple of detents. Toyota mechanic said he couldn't find anything wrong with the seat. I see this as a problem when using child safety seats. Parent's could think the seat is safely locked in position until they get rear ended and the seat slips through the next couple positions.

15 Seats problem of the 2019 Toyota Highlander

Failure Date: 01/26/2022

Ever since I bought this car I have been having an issue where the srs airbag malfunction light comes on and my airbags are off seatbelts don't get recognized as buckled in. I have taken this car to the dealership numerous times to get it checked out but they cant seem to find a problem or solution. This is a major safety issue and I would really like someone to get involved in this issue and help me figure out my next steps because of what they tell me is that they just reset the modue and it never comes back on until 2-3 months from after they chekc it out and reset it. Please help me.

16 Seats problem of the 2022 Toyota Highlander

Failure Date: 01/17/2022

The Toyota Highlander was advertised as a family vehicle that safely fits 7 passengers with the captain chairs. We purchased a brand new 2022 Toyota Highlander for our family of 5. However, you cannot safely install a booster car seat in the third flow as advertised in any position. In every position of the third row the booster car seat covers the buckle not allowing you to secure the seat belt/booster seat. The car manual show on page 58-59 to install the booster seat on the passenger side of the third row but there is not enough space. The second picture shows a car seat in the middle using an anchor bracket that does not work for a booster seat and thus would also obsure other seat buckles thus not allowing the two other seats to be used. Toyota told us to bring the vehicle to a fire station to have the car seats installed. . Read more...

17 Seats problem of the 2021 Toyota Highlander

Failure Date: 01/11/2022

I was vacuuming the second row carpet in my vehicle. I was leaning into my vehicle and pulled the second row seat release to move the seat back. The back of the seat flipped forward hitting me in the right side of my head so hard it resulted in a pinched nerve at c5-c6. It was a substantial blow. I had to stop what I was doing and sit down. I would be very concerned at that amount of force hitting a child. Has Toyota measured the force and done a risk analysis to the vehicle occupant?.

18 Seats problem of the 2012 Toyota Highlander

Failure Date: 07/10/2021

Major issue with airbags July 2021. A warning appeared shortly after passenger sensor malfunction, that stated “check srs airbag system. Have your vehicle checked by dealer immediately. ” dealer did diagnostic. Toyota dealer has tried to fix airbags three times in three weeks but it fails within a day or so and warning comes back on. Toyota has issued a recall for 2012 Highlanders for seats and front airbag that describes the issue this vehicle has however Toyota dealer said our VIN is not included. The recall is under campaign no. 13v014000 report date Jan 16 2013 component seats.

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19 Seats problem of the 2020 Toyota Highlander

Failure Date: 08/23/2020

The driver seat started making a motorized noise 2-3 days after I purchased the vehicle. Over the few months from my oil change the noise got louder and louder as we moved the seat back and forth. When I took my vehicle in for its first oil change I addressed it to the dealership as the seat was now no longer able to move forward or backwards. During their inspection they stated there was a lego which was not possible as I had at the time a 1 & 2 year old who would choke on a lego so there is no way I would allow them to play with legos that small, mega blocks okay because those are huge but legos are too small. Anywho the seat was functionable after the inspection which lasted about a month and then went out again. I then brought it up again at the next oil change which they checked it out and it worked a bit then went out again. The last time I took my vehicle in for its last oil change I addressed it, they took it apart and left it that way as it is now but were unable to locate the reason why it was defaulted. I however found that a piece was missing from one side of the track under the seat but they couldn't see that it was the reason for the malfunction. I have tried multiple times at least 5 times and speaking with the 2 service managers but to no avail this driver seat still can not be adjusted which means no one can drive my vehicle aside from myself not even in case of an emergency. There are no warning lights or alerts that come up.

20 Seats problem of the 2009 Toyota Highlander

Failure Date: 01/01/2020

I keep my car very good in my life . Recently my limited Highlander 09 with 42. 000 miles start clunking noise when I make a slow turning right , left to parking lot and every where when I make a turn slowly it have a clunking sound. I think that I can pay the part and Toyota have to have recall and help me to fix it . It is defect from Toyota.

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21 Seats problem of the 2016 Toyota Highlander

Failure Date: 06/25/2019

Does not have any side air bag mounted passenger driver seat air bag of the front passenger driver all the row filter in the guide does not have air bag and the seat belts do not work.

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22 Seats problem of the 2018 Toyota Highlander

Failure Date: 03/16/2019

The xle front passenger seat sits very high, causing my head to brush up against the ceiling. This is will cause head and possibly neck injuries in the event of a collision. I'm not particularly tall at 5�10�, but anyone taller will have a worse problem. There is no way to lower this seat. I don't want to suffer a head injury just because the seat is very high.

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23 Seats problem of the 2016 Toyota Highlander

Failure Date: 02/21/2019

2nd row passenger seat, 60 portion squeak on bumpy roads, issue coming from folding cables mechanism, dealership can't replace the seat due to high cost and also can't figure out a solution to the issue, very annoying noise for an expensive car model xle.

24 Seats problem of the 2013 Toyota Highlander

Failure Date: 09/14/2018

2013 Toyota Highlander. Consumer writes concerning safety issue regarding to bottom seat frame/ adjuster assembly not holding its position that it was adjusted to.

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25 Seats problem of the 2013 Toyota Highlander

Failure Date: 08/01/2018

Maintenance light is on at all times for the forward passenger seat, making airbags useless. Read it can potentially be a wire. It has been reported on other vehicles. Please investigate and recall as passengers will be unsafe and could have great bodily harm with this defect.

26 Seats problem of the 2013 Toyota Highlander

Failure Date: 01/02/2018

While turning the steering I feel a klunk this is happens always when turn the wheel. Frustrated really need your help. Regards. .

27 Seats problem of the 2012 Toyota Highlander

Failure Date: 12/24/2017

As I was driving at 30 mph on a side street with my husband sitting in the front passenger seat (with his seatbelt on) and the emergency light went on and a message saying the passenger airbag is off came on. If would not reset and told us to call our local dealer to fix this immediately, where we had to pay for it to be fixed. There was no reason for what happened!.

28 Seats problem of the 2009 Toyota Highlander

Failure Date: 09/27/2017

I was sold over internet by vandergrift Toyota of arlington,TX a falsely advertised 2009 Toyota Highlander,that was delivered to me in san antonio, TX in enclimate weather and while I was in a full body brace, I had told them of weather, and was in down pour when they delivered, I was unable to examine car in my condition and weather till next morning. Car had been wrecked, had silt in rear tail lights, I tried to have dealership fix it, by taking car back to them, I did not hv another car. The conditions of the car were never disclosed, I did not received a buyers guide, only a blank sales contract with my name, car make and model and VIN with price paid. I hv repeatedly tried to resolve matter, dealer has lied repeatedly and billigerent. I have called owners of dealership, berkshire hathaway, they defer to dealer, dealer has done nothing, I have tried to tell people at berkshire hathaway this is something a dealer has dropped on me, who are and represent the berkshire hathaway brand, I told bh, I would persue and seek to expose to authoritative entities, and press,they have done nothing. I have also filed a pending complaint with texas dmv. I also have according to use title 18 2511 (2)(d), recorded conversations with dlrships used sales mngr, general mngr/partner, and berkshire hathaway, and previous owner who told me when car traded in, dlr sd wold not keep do to miles and age, wd go to wholes auction. I also hv screen shot where dealer continued to advertise car for sale at reduced price 12 days after initial deposit and over a week after wire trnsfer, and 5 days after delivery. Other, problems included components advertised or options not included. Toyota tow pkg, turned out to be uhaul hitch bolted on, no wiring to even coonect to brakes, and no additional radiator/fans/ to aid in hauling /towing, and no stellite radio as advertised. Original ad photos faked.

29 Seats problem of the 2013 Toyota Highlander

Failure Date: 07/15/2017

A few years ago one of the 3rd row seats got stuck in the upright position after putting it from down to up. I have never had it fixed as it hasn't been a huge inconvenience. I saw today that there was a recall on the middle row seat for something (which I do not believe affects my car) and thought I would document my issue in case there are others that have the same issue. Thank you.

30 Seats problem of the 2017 Toyota Highlander

Failure Date: 05/01/2017

The contact owns a 2017 Toyota Highlander. While the vehicle was stationary and while driving various speeds, the driveshaft became exposed. In addition, the driver and passenger seat adjustment levers became detached from the seat harness. Oaklawn Toyota in oaklawn, IL (60453-2668) was made aware of the issue and stated that there was nothing wrong with the vehicle. The manufacturer was made aware of the issue. The failure mileage was 1,000.

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31 Seats problem of the 2012 Toyota Highlander

Failure Date: 03/15/2017

This vehicle presents a high noise bump when steering. The suspension front & back is terrible, causing interior rattles front and back.

32 Seats problem of the 2013 Toyota Highlander

Failure Date: 02/02/2017

Drivers seat does not lock into place properly.

33 Seats problem of the 2015 Toyota Highlander

Failure Date: 10/20/2016

Car going in for the second time to replace the electrical seat adjustment panel and the other components needed to keep it held in place. The plastic clips on the parts just do not appear to be sufficient to keep the panel in place. Car has just under 33k miles. The panel is rarely used and it appears that just the entry and exit from the vehicle appears to be causing enough movement for the parts to wear out.

34 Seats problem of the 2016 Toyota Highlander

Failure Date: 02/02/2016

When seated on front passenger right side the seat does return to normal shape. Contacted Toyota they refused to address the problem.

35 Seats problem of the 2004 Toyota Highlander

Failure Date: 08/11/2015

Began driving vehicle a week ago, used to be my wife's vehicle. I noticed a squeak in the driver's seat, and noticed it wiggled. I examined the mounting bolts, and all 4 seat bolts were loose, not even finger tight. The only service performed anywhere near the seat was recall work on the floor mat retaining clip and a seal in the brake master cylinder, both recalls were done simultaneously at rudy luther Toyota, 8805 wayzata blvd, golden valley, mn 55426. Recall work was done a couple years ago. I tightened the bolts with my own tools. Passenger seat bolts were tight.

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Other Common Seats related problems of Toyota Highlander


Highlander Service Bulletins
Highlander Safety Recalls
Highlander Defect Investigations