Front Suspension Control Arm problems of the 2010 Toyota RAV4

The contact owns a 2010 Toyota rav-4. The contact stated while driving at 40 mph and approaching an exit ramp off the highway, the contact stated they were depressing on the brake pedal but the vehicle did not slow down and continued to accelerate which caused the vehicle to hit a fence. The vehicle came to a stop and the contact shifted to park, the contact was able to restart, and continued to drive the vehicle to their residence. The air bags did not deploy and no warning light illuminated. There were no injured reported. No police report was filed. The contact had the vehicle towed to local dealer automax car sales (9541 NW 27th Ave, miami, FL 33147 phone: (305) 835-2222) who stated they repaired and replaced the brakes and control arms on the vehicle however the failure persisted with screeching noise coming from the brakes. The vehicle had not been repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

Tl the contact owns a 2010 Toyota Rav4. The contact took the vehicle to an independent mechanic for a wheel alignment. When the mechanic placed the vehicle on the lift, it was noticed that the rear passenger side control arm was bolted and epoxied. The contact stated that the rear passenger side control arm was repaired on December 21, 2014 by Toyota of morristown (169 ridgedale avenue, morristown, NJ 07960) per NHTSA campaign number: 16v383000 (suspension). Immediately after the repairs were performed, the rear passenger tire started to wear unevenly and had to be replaced five times. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 100,000.

2006-2011 Toyota Rav4 rear lower suspension arm recall g0v I went in to have this recall performed for a 3rd time and walked out paying a bill of $1,585. 92. This was a result of the recall put into place by Toyota. What the recall does not address is the issue performing a rear-end alignment on the vehicles affected by this recall. A rear-end alignment will now consist of replacing the previously adjustable rear suspension arms made non-adjustable due to the epoxy applied for this recall, aligning the rear end and re-applying epoxy with parts. The cost of a rear-end alignment to the vehicle owner will now include the cost for replacing the rear suspension arms and the recall epoxy kit. This is the �band-aid fix" for the design or design implementation flaw in the rear-end control arm that Toyota has put in place. This is not acceptable. When I purchased the Toyota Rav4, the cost of a rear-end alignment was a fraction of the current cost with this "band-aid fix" in place. I feel that Toyota is not taking responsibility for this design flaw and unfortunately is passing the added expense to their customers. I will be trading in my Rav4 as soon as I can. I will not be replacing it with another Toyota product because of this experience. It is sad to think that this is the third try to repair this issue and this is the best that Toyota can come up with, by making the customer pay more for the pleasure of owning a supposedly reliable and low maintenance cost vehicle.

The Toyota safety recall #csj was performed yesterday on my car. The recall replaced the rear lower control arms and then were locked in place with epoxy. I purchased a 2010 Rav4 that was repairable. When I needed an alignment it would cost about 70. Now when the car needs an alignment, the lower control arms may have to be replaced at major expense because there is no adjustment. Toyota redesigned the lower control arms on the 2012 Rav4 and those should have been used in the repair. This repair damages the value of the car because no one would ever buy a car that can't be aligned. If this have been explained to me before the repair, I would never have allowed the repair to have been made. Toyota needs to recall the car again and replace the lower control arms with an adjustable arm as is designed in every car on the road.

Vehicle hit curb and required front suspension component replacement, and a 4 wheel alignment. Vehicle previously had recall #nhtsa13v383000 which it had both rear lower (adjustable) control arms replaced and the adjuster area sealed with an epoxy rendering them non adjustable after recall completion. Toyota's service bulletin (t-sb-0042-14 dated June 30-2014) title "rear suspension toe adjustment out of specification after sr csj". It states in this bulletin (under paragraph b) "if the rear toe alignment is still out of specification on either side replace the rear suspension arm no. 1 and complete the campaign csj again for any replaced rear suspension arm. American family insurance denied payment for the re-epoxy of arms so I called Toyota customer assistance and explained the situation and the statement in their service bulletin, the case #is 1501292150 phone 800-321-4331, the rep was george and he stated that technical information must be obtained through an authorized Toyota dealer, I then contacted the service manager at our local Toyota dealership (andy %ballweg midwest Toyota 800 3rd street s. La crosse wisc. 54601 608-793-7000) andy then contacted technical assistance and they refused to re-apply epoxy as stated in service bulletin. I then contacted customer assistance again and spoke with jessica, she listened to my concerns and asked if she could review the situation with corporate and call me back, I agreed. Jessica called and left a message stating that Toyota was unable to assist in the application of epoxy but stated that Toyota recomends the epoxy to be applied to the #1 arms after the alignment. I took the vehicle to ballweg and had the epoxy applied at my expense as I didn't want to return the vehicle without the safety recall provisions being met. I also filed a complaint with the ftc reference # 59031887.