Dashboard Crack problems of the 2004 Toyota Sienna

The contact owns a 2004 Toyota Sienna. The contact stated that the dashboard started cracking in the center approximately five years ago. Currently, other cracks developed all over the dashboard, including the edge of the passenger side air bag compartment. The vehicle was not diagnosed by the dealer or an independent mechanic. The manufacturer was notified of the failure, but the extension of the warranty had expired. The vehicle was not repaired. The approximate failure mileage was 130,000.

Tl the contact's mother owns a 2004 Toyota Sienna. The contact stated that the front passenger side of the dashboard had a deep crack. The contact was unaware if a warning indicator was illuminated. The vehicle was taken to victory Toyota (located at 5 heitzinger plaza, seaside, CA 93955, (831) 393-3020) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 234,000.

Tl-the contact owns 2004 Toyota Sienna. The contact stated that the dashboard are cracked and the spare tire carrier cable are loose. The contact received notification of NHTSA campaign number: 14v273000 (tires). The contact stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 200,000. Aw.

Dashboard cracked, from left to right.

The contact owns a 2004 Toyota Sienna. The contact stated that she noticed that the dashboard had many cracks. The contact stated that she examined the dashboard and noticed the majority of the cracks were around the air bag. The vehicle was taken to the dealer for inspection and they stated that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

I have a 2004 Sienna le that has always been garage kept and very well taken care of. The dash on the driver, center and passenger side above the airbag has been cracking for sometime now and what once started as a small crack, is now a spiderweb of cracks that extends over the entire passenger side of the dash. . Read more...

In my 2004 Toyota Sienna xle limited awd, the upper dashboard(by the windshield & front airbags is cracking. I am highly concerned that these cracks will interfere with proper deployment of the front airbags in an accident situation. Also the upper dashboard may break apart in an accident situation and become airborne causing further injury to vehicle passengers. I have contacted Toyota and was told it was only covered for 36,000 miles or 3 years despite the fact it can pose a safety issue. In researching the internet, I found other 2004-2007 Toyota & Lexus owners are having the same issue with the cracked dashboard. . Read more...

The contact owns a 2004 Toyota Sienna. The contact stated that the dashboard was cracked from the driver side and extended to the passenger side. The contact did not take the vehicle to the dealer. The contact called the manufacturer and filed a complaint. The manufacturer advised that because the vehicle was out of warranty there was nothing they could do to assist. The contact was concerned that the cracks could cause damage to both the driver and passenger side air bags. The failure mileage was 144,028.

Dash board cracks look like done by a very sharp knife everywhere across the dash board. May interfere with proper deployment of air bag and is a safety hazard.

The contact owns a 2004 Toyota Sienna. The contact noticed there was a crack in the dashboard that extended to the instrument panel. The vehicle was taken to the dealer for diagnostic. The technician stated the dashboard would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 26,000.

The contact owns a 2004 Toyota Sienna. The contact stated that the dashboard was cracked and she was concerned that the air bag would deploy inadvertently. The vehicle was taken to a dealer, who informed her that the entire dashboard would need to be replaced. Failure mileage was 71,000 and the current mileage was 91,000. Updated 06/17/13.

The contact owns a 2004 Toyota Sienna. The contact stated that the dashboard was defective. The dashboard was cracked near the air bag area and the contact was concerned that the failure could cause a disruption in air bag deployment in the event of a crash. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 114,000.

The contact owns a 2004 Toyota Sienna. The contact stated that while parked, he noticed that the dashboard was cracked along where the front passenger side air bag was located. The vehicle was taken to an authorized dealer for a diagnostic test and the technician stated that the dashboard would have to be replaced. The vehicle was not repaired. The contact was concerned that the crack on the dashboard may have a negative affect on the deployment of the air bag if involved in a crash. The approximate failure mileage was 90,000. Updated 02/13/12.

Cracks in the dashboard noted over area where airbags are located.

The contact owns a 2004 Toyota Sienna. While the vehicle was parked the contact noticed the dashboard on the passenger side was cracked. The contact was concerned that the air bag would not deploy if a crash occurred. The vehicle was taken to the dealer for diagnostic testing. The technician stated the dashboard had to be replaced. The vehicle was not repaired. The approximate failure mileage was 45,000. The consumer stated the dashboard was cracked in several places and there was a visible yellow material in several places as well. Updated evoq 11/15/11.

I am the original owner of a Toyota Sienna le 2004 that currently has 58k miles and is kept in garage under cover. Recently I noticed that the dashboard started to crack in several places. The cracks opened in the plastic top of the dashboard over the clocks panel and near the air conditioner exits. I want to know if there is any recall from Toyota USA company regarding this matter or if this defect has been reported by any other consumers with this model of Toyota vehicle. I would appreciate your investigation and notify me of any information you find.

Cracks in dashboard from door to door . . . . Our Sienna has been garaged for about two years and has about 83k miles on it. A short while ago we noticed that there was a crack line in the dashboard material that was along the line where the material connects to the instruments panel unit, the rnetertianment unit, and the glove box area. Upon closer examination we found the cracks stretch to the dashbaord area that wrpas around to the closed doors on both sides. This material must be defective because this vehicle has been well takn care of and is mostly garaged. I've never had a vehicle do this before.

Crack developed on dash in an area between instrument cluster and radio. This is an area not exposed to elements (sun, heat, etc. ). Vehicle is garaged and maintained and would not be susceptible to a crack.

I have a 2004 Sienna xle limited that has always been garage kept and very well taken care of. The dash on the passenger side above the airbag has been cracking for sometime now and what once started as a small crack, is now a spiderweb of cracks that extends over the entire passenger side of the dash. . Read more...

The contact owns a 2004 Toyota Sienna. The contact stated that there was a crack in the dashboard. The dealer was contacted and advised that that they would replace the dashboard at the contact's expense. The manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 78,000 and the current mileage was 102,000.

I have a Toyota Sienna 2004 le 8 passengers. My complaint is that the dash of the Sienna is cracking like someone has sliced it with a blade. Please investigate this defect. I know that I`m not alone with this complaint. Thank you, jesus.

This concerns me as a safety issue. The dash on my Sienna 2004 has cracks everywhere. In summer 2008 is when I saw the first crack. Four years later they are all over the front dash, in the driver side as well as in the passenger side. I have seen through the web that this is a common problem for this same make and model, so I decided to file this complaint. It concerns me that this cracks can potentially prevent airbags from deploying properly or prematurely and cause injure. I did ask Toyota for a quote to fix this problem since my warranty expired and it was too costly $2000. +. I do like my car and would like to keep it as long as I can but besides the dash looking awful it make me nervous that this might cause an accident. Hope Toyota finds a way to fix this. Thanks.

Toyota verbalizes there was a substance left out of the dashboard mixture during production of the vehicle. It, according to them, is an issue with two models and two years of those models. The dash board begin to crack about 28,000 miles. The van only has 38,000 now. It has cracked from side to side across the top, down the front and around the sides (like an egg shell). The right side air bag is housed in the dash. Pieces of the right dash are actually going to fall out now. Toyota, again, admits the problem, but refuses to help. I last spoke to them on 5. 2. 2014 (roy g. ). I have been speaking to them about this safety issue since 2008, even with the regional manager, as the local Toyota asked them to replace it. Toyota declined. This is an issue that can cause the airbag to deploy without an accident or wrongfully so in an accident. The entire dash will blow out, the physical damage to a person unknown. I need help with this issue. This is a 60,000 Sienna that has handicap lift in it. This is a huge safety concern for me.

I am the original owner of a 2004 Toyota Sienna. The dashboard is full of hairline cracks. They started on the sides near the a/c vents, traveling towards the center of the dash. First appeared in 2007. Now the dashboard is covered with cracks. Took it to the dealer and complained that it was a defect. Service dept didn't seem to want to deal with it. Finally they took pictures then said they would have to send the pictures off and they would get back to me, which they never did. Called the service dept and they dismissed me saying it was not covered. I don't think they ever sent the pictures in. The cracks get worse every week - longer, and new ones appear. This is clearly a defect. There were no events that took place to cause this, no crash, no fire. The automobile is well maintained. This is a manufacturer's defect.

Dashboard defect interference with airbag deployment - due to manufacturer defect the dashboard has many long cracks that extend from the a/c vents and glove box across sections of the dash, including around the airbag. I am fearful that in the event of a crash the airbag would not deploy as designed, due to the defective dashboard. As of yet there has been no recall or manufacturer amends to this problem. It is a serious safety concern to me due to interference with the proper functioning of the airbag.

Dashboard cracked on the right side. Dealership arranged repair at my expense. Six months later another crack of a 18" in length appeared in front of the passenger side above the glove box. Old crack is also visible again.

I am original owner of 2004 Toyota Sienna xle limitted and been always garaged started developing cracks on dashboard on the driver's side by the ac vent and above steering wheel. I am concerned about this cracks as potentially preventing airbags from deploying properly or may be deploying prematurely. *this is safety problem! dashboard cracks was noticed at 60,000 mileage and the manufacturer was made aware of the failure and a complaint was filed. Thousands owners of Toyota Sienna 2004 have same problem with cracks on dashboard with spreading all over to passenger side in airbag area- “manufacturer told me that I am only one have this and van is out of warranty”. . Read more...