Carrier/rack problems of the 2011 Toyota Sienna

There is a recall on the spare tire carrier cable. I have also received a recall notice for the sliding door. I contacted my local Toyota dealer( Toyota of iowa city) located in iowa city, IA. I contacted them 6-8 months ago when I received the first notice. They said they would order parts and be in contact with me. I recently received a second notice concerning the spare tire carrier cable. I'm frustrated with their lack of response as this is not the first time I have had an issue with this dealership. The power drivers seat does not function properly and they were going to order parts for it. When I called about the spare tire I asked about the seat and she had no idea what I was talking about.

I was driving down on the high way at 70 mph and suddenly heard a cracking sound. After that I heard a wind noise you typically hear when your windows are not completely closed. In a seconds, I heard another breaking sound and see some debris on my rear-view mirror. Then I opened my sun room cover and figured that out my sunroof glass was completely shattered. If I had not had closed my cover, it could have hurt my families inside the van. Also the falling debris can cause serious risk to others driving in the highway. I need Toyota's answers on this matter.

In July of 2011 Toyota sent a notice of recall on the 2wd Sienna vans for a problem of excessive corrosion of the spare tire carrier. They said the remedy was under development. It is now December and every time I call Toyota they say they have not yet developed a remedy and are wording on it. Heir temporary solution was to remove the spare tire and put it in the back of the van. To me a reasonable time for this to be resolved would be 1-2 months, it is now going on 5 months and no notice of resolution. I feel that myself and everyone else effected by this recall notice have waited far to long.

The contact owns a 2011 Toyota Sienna. The contact received notification of NHTSA campaign number: 11v560000 (equipment) and stated that the manufacturer had not notified the dealer of the permanent remedy to repair the vehicle. The dealer only removed the spare tire carrier and placed it in the rear seat of the vehicle. The dealer did not give a specific date for when the permanent remedy would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

Sienna parked inside garage. Garage door was open. I slamed the trunk door to close it. My 10 year old son complained why I slammed door; I could have closed it gently. I told him because sometimes the trunk door does not close although it appears to have closed. We got in the Sienna. I started engine. Garage door still open. I reversed the car. Then heard small noise from the back. Then I saw the trunk door was up and open in up position. I parked the car, went back. The Sienna tag plate was broken half in the middle, apparently hitting the garage door. I closed the door down. Slowly backed the car out of the garage. Then my wife and I had to force the garage to close because the car's backdoor knocked one of its gliding wheels off track. We had to force it back in. The door opener was off the track as well. One day later after trying several times, the door was back working again. We are testing the door now. The car drives fine. ~10 days I dumped books off library and closed the trunk door. After going through a roundabout for 0. 7 mile, the signal flashed indicating the trunk door was loose. I had to pull over to close it. My wife also said several times now she had the same problem: the door went loose and then signaled us it was loose minutes or miles after we started the engine and left the parking slot.