Door Latch Problems of Toyota Sienna - part 1

Toyota Sienna owners have reported 175 problems related to door latch (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Sienna based on all problems reported for the Sienna.

1 Door Latch problem of the 2015 Toyota Sienna

Failure Date: 03/24/2025

Passenger sliding door jammed and would not open! serious safety hazard as passengers unable to rapidly exit in an emergency!.

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2 Door Latch problem of the 2011 Toyota Sienna

Failure Date: 03/18/2025

The contact owns a 2011 Toyota Sienna. The contact stated while driving 55 mph, the rear driver's and passenger's power sliding doors failed to latch securely and opened while driving. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 16v858000 (structure), but the failure persisted. The vehicle was taken to the dealer, who determined that the power sliding door motor, cable, and door lock actuators needed to be replaced. The dealer had to zip-tie the power sliding doors to keep the doors closed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.

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3 Door Latch problem of the 2014 Toyota Sienna

Failure Date: 09/30/2024

The contact owns a 2014 Toyota Sienna. The contact stated that the passenger's side and driver's side sliding doors were locked and had failed to open automatically and manually. The contact stated that the motors of the doors were previously replaced; however, the failure persisted. The vehicle was taken to the local dealer, where the doors could not be opened. The dealer determined that the power sliding door cable sub-assembly, the sliding door center hinge assembly, the fuel filler door hinge and pin, the power sliding door rear lock assembly, the sliding door front lock assembly, and an unknown part had failed and needed to be replaced. The dealer related the failure to Toyota campaign number: zk1. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered because the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 100,000.

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4 Door Latch problem of the 2013 Toyota Sienna

Failure Date: 08/20/2024

Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.

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5 Door Latch problem of the 2016 Toyota Sienna

Failure Date: 07/15/2024

The contact owns a 2016 Toyota Sienna. The contact stated the driver side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA campaign number: 16v858000 (structure); however, the VIN was not included. The failure mileage was approximately 70,000.

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6 Door Latch problem of the 2015 Toyota Sienna

Failure Date: 05/16/2024

The contact owns a 2015 Toyota Sienna. The contact stated that while his wife was driving on two occasions at various speeds, the rear passenger’s side sliding door opened inadvertently. The vehicle was steered to the side of the road and closed after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

7 Door Latch problem of the 2013 Toyota Sienna

Failure Date: 01/30/2023

2013 Toyota Sienna. Consumer writes in regard to electronic latch failure.

8 Door Latch problem of the 2022 Toyota Sienna

Failure Date: 10/13/2022

The contact owns a 2022 Toyota Sienna. The contact stated that the sliding doors inadvertently opened while parked with the doors locked. There were no warning lights illuminated. The contact took the vehicle to the dealer but was not diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 2,000.

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9 Door Latch problem of the 2012 Toyota Sienna

Failure Date: 08/01/2022

The contact owns a 2012 Toyota Sienna. The contact stated that the rear passenger side power sliding door cable broke. The driver side power sliding door was malfunctioning. There was an abnormal clunking noise detected. The door failed to close with the automatic button. The contact had to manually close the door. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door needed to be replaced and was informed the repair coverage had expired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown. The contact stated that the failure was related to NHTSA campaign number: 16v858000 ( structure).

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10 Door Latch problem of the 2014 Toyota Sienna

Failure Date: 11/22/2018

The contact owns a 2014 Toyota Sienna. The contact stated that the vehicle was repaired under NHTSA campaign number: 16v858000 (structure), however the failure recurred. The contact stated while stopped, the driver's side rear doors failed to lock securely. On several occasions the doors were unable to be unlocked from inside or outside of the vehicle. The contact stated the doors would unlock while depressing the unlock button on the dashboard. The vehicle was taken to Toyota of scranton located at 3400 n main Ave, scranton, PA 18508, where the vehicle was diagnosed and the contact was informed that an unknown part needed to be replace. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was unknown.

11 Door Latch problem of the 2010 Toyota Sienna

Failure Date: 09/17/2018

Tl the contact owns a 2010 Toyota Sienna. While driving approximately 45 mph, the rear driver side sliding door opened on its own. The door ajar warning indicator illuminated and the door chime sounded. The contact pulled the vehicle over to the side of the road, closed the door, and continued driving. The contact stated that the door opened at least ten times in a week. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and filed case number: 18009170105. The vehicle was not repaired. The approximate failure mileage was 164,000.

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12 Door Latch problem of the 2011 Toyota Sienna

Failure Date: 06/28/2017

The contact owns a 2011 Toyota Sienna. While driving 30 mph, the passenger side sliding door opened independently and without warning. The vehicle was taken to falmouth Toyota (290 macarthur blvd, bourne, MA 02532) where it was diagnosed that the door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and originally stated that the failure was due to the issue described in NHTSA campaign number: 16v858000 (structure). The dealer later stated that the failure was due to a separate issue. The manufacturer was in the process of speaking to the dealer. The approximate failure mileage was 146,000.

13 Door Latch problem of the 2000 Toyota Sienna

Failure Date: 04/01/2017

The contact owns a 2000 Toyota Sienna. The contact stated that both rear doors failed to securely lock and suddenly opened while driving various speeds. The contact took the vehicle to the della Toyota dealer where it was diagnosed that the latch assembly and another part associated with the latches (the contact was unable to recall) failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and stated that the vehicle was not covered by a recall. The VIN was unknown. The approximate failure mileage was 180,000.

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14 Door Latch problem of the 2013 Toyota Sienna

Failure Date: 02/20/2017

The contact owns a 2013 Toyota Sienna. While driving 5 mph in a parking lot, the rear driver side sliding door opened independently. The contact was instructed to disengage the sliding door, but the failure recurred. The vehicle was taken to a dealer where it was diagnosed that the latch fractured and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16v858000 (structure). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

15 Door Latch problem of the 2017 Toyota Sienna

Failure Date: 01/12/2017

The contact owns a 2017 Toyota Sienna. While driving, the windshield resembled a magnifying glass approximately six to eight inches above the dashboard. The issue caused the driver to experience dizziness and headaches while driving. In addition, while driving approximately 65 mph, the rear driver side door opened without warning. The vehicle was taken to the dealer where it was diagnosed that the windshield had a third dimensional magnifying glass, which was a manufacturer's defect that could not be rectified. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,800.

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16 Door Latch problem of the 2013 Toyota Sienna

Failure Date: 09/12/2016

The contact owns a 2013 Toyota Sienna. While driving approximately 45 mph, the rear driver's side sliding door opened without warning. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were unknown.

17 Door Latch problem of the 2013 Toyota Sienna

Failure Date: 07/26/2016

The contact owns a 2013 Toyota Sienna. While driving approximately 15 mph, the brake pedal traveled to the floorboard when depressed. The vehicle accelerated without warning, the steering wheel seized, and the brakes failed to stop the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was repaired and the rear passenger door latch detached when the contact attempted to open the door. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.

18 Door Latch problem of the 2011 Toyota Sienna

Failure Date: 03/15/2016

The contact owns a 2011 Toyota Sienna. While turning a corner at 15 mph, the passenger side sliding door opened independently. The vehicle was taken to the dealer where it was diagnosed that a spring in the door failed and the doors needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was included in a recall regarding the doors. The NHTSA campaign number was not provided. The parts to repair the vehicle were unavailable. The approximate failure mileage was 89,000.

19 Door Latch problem of the 2016 Toyota Sienna

Failure Date: 03/01/2016

(ad dealer info inadequate) tl the contact owns a 2016 Toyota Sienna. While driving 70 mph, the driver's seat belt fractured without warning. In addition, while driving various low speeds, both sliding doors opened on more than one occasion. The contact stated that the rear passenger sliding door opened mostly while driving. The vehicle was taken to Toyota of walnut creek, California to be repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 100.

20 Door Latch problem of the 2007 Toyota Sienna

Failure Date: 03/01/2016

2007 Toyota Sienna. Consumer writes in regards to vehicle dashboard and back door latch has become sticky/ melting.

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21 Door Latch problem of the 2009 Toyota Sienna

Failure Date: 11/15/2015

The contact owns a 2009 Toyota Sienna. On several occasions, while driving, the driver's side power slider door opened without warning. The vehicle was taken to woburn Toyota (394 washington st, woburn, MA 01801 (781) 933-1100) where it was diagnosed that the latches needed to be replaced. The contact stated that the cables were snipped, making the doors manual. The contact stated a few months later, the passenger side slider door inadvertently opened and closed. The manufacturer stated that the vehicle was not covered and did not offer any further assistance. The approximate failure mileage was 130,000. The VIN was unavailable.

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22 Door Latch problem of the 2005 Toyota Sienna

Failure Date: 05/04/2015

The contact owns a 2005 Toyota Sienna. While driving at 35 mph, the passenger side sliding door became ajar without warning and would not close. The failure recurred several times. The vehicle was taken to the dealer. The technician diagnosed that the latching mechanism failed. The vehicle was repaired on six separate occasions, however the failure recurred. The vehicle was brought to the dealer and the dealer declined to perform the repair. The manufacturer was notified of the failure. The failure mileage was 113,000.

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23 Door Latch problem of the 2010 Toyota Sienna

Failure Date: 06/02/2014

2010 Toyota Sienna. Consumer writes in regards to sliding door cable assembly problems. The consumer stated a few months ago, he had endless problems with the latch assembly on both sliding doors, which the dealership repaired, as they stated it was on recall. The consumer had to go back several times, before they finally fixed it. Soon after, the problem with the cable assembly on the passenger side door cropped up, and surprisingly, that particular part was not recalled. Due to the failure of the cable, the consumer was unable to open the door.

24 Door Latch problem of the 2007 Toyota Sienna

Failure Date: 06/01/2014

The contact owns a 2007 Toyota Sienna. The contact stated that the rear hatch handle was covered with a defective rubber that melted and fractured. The contact also stated that the driver side door made a loud popping noise when opened and closed. The dealer stated that the door handle needed to be replaced and the noise created by the driver side door was possibly due to defective welding. The vehicle was not repaired and the manufacturer was notified. The VIN was not available. The failure mileage was 107,000.

25 Door Latch problem of the 2008 Toyota Sienna

Failure Date: 06/01/2014

~tl the contact owns a 2008 Toyota Sienna. The contact stated that the electronic sliding doors on the vehicle had experienced several failures that included the doors erroneously sliding open while the vehicle was being driven and the sliding doors were very hard to open when using the door handle. The doors at times would not unlock from the inside and at times would become jammed. The vehicle was taken to the local dealer who replaced the cables and greased the door parts but the failures continued to occur. The manufacturer was notified other failures. The failure mileage was 100,000. Jft.

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26 Door Latch problem of the 2010 Toyota Sienna

Failure Date: 04/19/2014

Passenger power sliding door stopped working. The dealer informed the consumer, the issue was with the cable assembly. The consumer further found out, the part was recalled on previous models. With the cable assembly broken, the door would un-latch, but could not be motorized to open.

27 Door Latch problem of the 2004 Toyota Sienna

Failure Date: 12/03/2012

2004 Toyota Sienna xle limited. Consumer writes in regards to problems with doors on vehicle. The consumer stated the rear lift gate was repaired several times. The consumer was informed there was a recall involving a particular part on the vehicle, and she has been having problems ever since. The consumer stated when she opened the liftgate, it would fly open too quickly and when she closed it, it would essentially crush someone until it finally re-opened. The consumer stated the safety mechanism was clearly faulty. Approximately two weeks ago, the left rear sliding door became difficult to open and close.

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28 Door Latch problem of the 2005 Toyota Sienna

Failure Date: 02/01/2012

2005 Toyota Sienna. Consumer writes in regards to Toyota driver and sliding door defect the consumer stated there was a known factory defect with the door and Toyota was not willing to provide full coverage, but only half coverage. Toyota informed the consumer she was past the five year extended warranty.

29 Door Latch problem of the 2007 Toyota Sienna

Failure Date: 07/06/2011

The contact owns a 2007 Toyota Sienna. The contact stated that the rubber door latch handle melted due to excessive heat during the summer. The contact had to cover the door handle with plastic in order to open the rear hatch. The contact also stated that during cold weather, the rear hatch could not be opened due to the melting door handle. The contact took the vehicle to the dealer where the dealer advised that the door handle needed to be replaced. The vehicle was not repaired. The contact stated that there were numerous complaints online regarding the melting door handle for the year make and model vehicle. The failure mileage was 33,900. The VIN was not available.

30 Door Latch problem of the 2001 Toyota Sienna

Failure Date: 06/26/2011

The contact owns 2001 Toyota Sienna. The contact stated that both rear sliding doors handles failed. The exterior handle on the rear lift gate also failed. As a result, the power motor on both sliding doors was removed. Due to the removal of the power motors, the contact stated that the door handles were too thin to successfully open and close the doors. The manufacturer was made aware of the failures, but offered no assistance and advised the contact to replace the door handles. The vehicle was not repaired. The failure mileage was 57,000.

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31 Door Latch problem of the 2011 Toyota Sienna

Failure Date: 11/15/2010

The contact owns a 2011 Toyota Sienna. The contact stated that the driver and passenger automatic sliding doors would fail intermittently. The driver side sliding door would often close independently while the contact was standing in the doorway. The vehicle was inspected by a dealer who informed the contact that the vehicle would need to be further inspected by an engineer. The vehicle was not repaired. The failure mileage was approximately 900. Updated 03/29/11 updated 05/02/11.

32 Door Latch problem of the 2004 Toyota Sienna

Failure Date: 06/23/2010

The contact owns a 2004 Toyota Sienna. The contact was parked on an incline with the rear driver window opened. The rear sliding door was engaged but would not latch in the open position. The door began to involuntarily close and would not remain in the open position. The contact stated the failure would only occur when the rear driver window was opened. The failure would occur whether on an incline or a flat surface. There was not a recall for the failure. The vehicle was not repaired. The failure mileage was 68,000 and the current mileage was 70,400.

33 Door Latch problem of the 2005 Toyota Sienna

Failure Date: 06/14/2010

The contact owns a 2005 Toyota Sienna. While driving at speeds of 20 mph, the contact heard a beeping sound indicating that the driver side sliding door was opened. The door independently opened while the vehicle was in motion. The vehicle was taken to the dealer who attempted to close the door when he noticed that the latch had broken. The dealer advised replacing the latch. There were no repairs made to the sliding door. The failure and current mileages were 103,000.

34 Door Latch problem of the 2001 Toyota Sienna

Failure Date: 06/10/2010

The contact owns 2001 Toyota Sienna. The contact stated the door latches were fractured on the front driver, passenger and rear passenger sliding door. The driver side sliding door failed and was unable to be opened. The contact stated that the only way to enter the vehicle was from the rear hatch. The manufacturer was contacted but provided no assistance. The vehicle was not repaired. The failure mileage was 115,000 and the current mileage was 118,000.

35 Door Latch problem of the 2004 Toyota Sienna

Failure Date: 05/05/2010

The contact owns a 2004 Toyota Sienna. The contact stated that the rear sliding door malfunctioned and became very difficult to open. The contact mentioned that the latch would not release to open and the handle broke after trying to pull the door open. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was made aware of the failure and did not offer any assistance. The dealer referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was 120,000 and the current mileage was 160,000.


Other Common Latches/locks/linkage related problems of Toyota Sienna


Safety Ratings of Sienna Cars
Fuel Economy of Sienna Vehicles
Sienna Service Bulletins
Sienna Safety Recalls
Sienna Defect Investigations