Seats Problems of Toyota Sienna - part 1

The contact owns a 2025 Toyota Sienna. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud rattling sound coming from the rear of the vehicle. The rattling sound was coming from the second-row seat, and the seat was noticeably loose. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 6,542.

See all problems of the 2025 Toyota Sienna 🔎.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats). The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the remedy not being available. The contact was concerned about using the vehicle. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am writing regarding my 2025 Toyota Sienna, purchased in June 2025, which is currently subject to safety recall interim notice 25tb12 concerning unsafe second-row seat welds that could result in serious injury or death. I appreciate the professionalism and concern shown by sparks Toyota in acknowledging the seriousness of this recall and providing a loaner vehicle while my Sienna is deemed unsafe to drive. However, the current loaner—a Toyota highlander—does not meet my family’s needs and is not a reasonable substitute for the vehicle I purchased. We intentionally purchased a minivan due to our family size and lifestyle requirements. My daughter is a competitive gymnast, and we frequently travel with athletic equipment and multiple passengers. The highlander is significantly smaller than a Sienna and cannot safely or practically accommodate our needs. Additionally, I am concerned that there is currently no repair solution or estimated completion timeline for this safety issue, leaving us indefinitely without access to a comparable vehicle. At this point, I am respectfully requesting the following: 1. Placement in a replacement vehicle comparable in size and function to a minivan (such as a Toyota Sienna or similarly sized vehicle). • if sparks Toyota does not have an appropriate vehicle available, I request authorization for a comparable vehicle through an outside rental agency at Toyota’s expense. 2. Compensation for the ongoing inconvenience caused by the safety defect, lack of a repair timeline, and the inability to use the vehicle I purchased. 3. A clear estimate or update regarding when my vehicle is expected to be repaired and returned in a condition that is safe for my family. This recall involves a serious safety risk, and I believe it is reasonable to expect transportation that meets the same capacity and purpose as the vehicle I purchased—especially while awaiting a manufacturer-level remedy.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seat); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available. In addition, the contact was informed that there was no estimated time frame for when the parts would be available. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Toyota is completely unwilling to provide a rental vehicle unless I leave the recalled Toyota Sienna on their lot for an indefinite period. They are not willing to let me perform any kind of maintenance while it is in their care and I am not allowed to keep the vehicle in my home to provide proper storage. The dealer is not willing to provide any sort of maintenance or care as well. When escalating this to Toyota corporate, they didn’t even dignify me with a response. They simply just closed the report and are refusing to provide me with any form of written denial.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, parts to do the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available for the recall repair. The contact was informed that there was no timeline for parts availability. The contact had not experienced a failure.

I received a notification on my Toyota app in mid-oct advising there was a recall due to the second-row seat being improperly welded. At that time, I was advised a repair was in work and to avoid using those seats. However, I have four children and require all the seats in my Sienna so I have been forced to continue to use the seats, despite the warning. In December, we called our dealership to inquire if the repair was ready or if they had a loaner vehicle we could use until the repair was ready since we were not supposed to be using those seats. The answer was "no repair is ready" and there was no loaner they could provide for the foreseeable future. At this point, I feel like I am driving an unsafe car, continually forced to put my toddler and infant into seats that could become disconnected at any time because in almost 4 months Toyota still can't seem to figure out a repair for seat welds. Toyota either needs to get a repair done ASAP, provide us with a loaner, or pay for my family to rent an appropriate vehicle to support our needs until such a time as a remedy has been enacted.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number 25v668000 (seats); however, parts to do the recall repair were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats), and the vehicle was taken to the dealer for the recall repair; however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been with the dealer since October 9, 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times and was made aware of the issue. The contact had not experienced a failure.

Toyota issued a safety recall on my Toyota Sienna advising not to use the middle-row seats due to weld failures in high-speed crashes. Toyota has no repair remedy, no loaner vehicles, no rental assistance, and no replacement option. I have young children and cannot safely use the vehicle for its intended purpose. Toyota is leaving families without safe transportation.

Hi, I received a letter about a recall (NHTSA recall no. 25v-668 / Toyota recall no. 25ta12). Toyota currently does not have a remedy for this situation. I believe that this is unacceptable because my vehicle is currently being used as a for hire vehicle with a wheel chair ramp modification in new york city. Without being able to use the 2nd row seats it would not make sense to use it as a taxi. I called Toyota’s helpline (888-270-9371) and the representative informed me that they have no estimated date of when a remedy would be available. I believe that in the interest of passenger’s safety, there should atleast be an inspection program in order to verify if a problem exists. The intention of this claim is to inform that a remedy has not been provided in a timely manner. I am hoping that a remedy is provided ASAP. Regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Nhtsa recall 25v-668, Toyota 25ta12. They state: “Toyota recommends no one sit in or use a child restraint in the second row seats while the vehicle is moving until the remedy is performed on the vehicle” they haven’t provided a remedy. I have two children requiring car seats second row is prohibited per their directive third row is operationally impossible for [xxx] infant: monitoring breathing, choking, and emergency access requires full vehicle exit and side door access. Front seat is prohibited (no manual airbag cutoff, automatic system won’t deactivate for infant weight) vehicle has zero compliant seating positions. Toyota has not provided a safe path forward. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, parts for the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Manufacturer recall number: 25tb12 NHTSA recall number: 25v668 this recall was created almost three months, but we were not notified of it until receiving a letter a few weeks ago. That means we were putting our children in unsafe seats for two months! why is the manufacturer allowed to wait so long to contact us about such a serious safety issue? furthermore, why aren't they required to pay for us to rent comparable vehicles until they are able to fix the issue? not being able to use the middle row of seats completely nullifies the utility of owning a minivan in the first place. What avenues are available to me for seeking recompense in this case?.

My vehicle is subject to an active safety recall involving the second-row seat rail welds. According to the manufacturer’s official recall notice, the remedy is not yet available and there are current usage restrictions advising that no occupants should sit in the second-row seats and that no child restraints should be used in those seats until the repair is completed. This condition creates a safety risk because the second-row seating positions cannot be safely used, which limits passenger seating and prevents proper use of child safety seats. The manufacturer has confirmed that the recall remains in interim status and that no repair or alternative remedy is currently available. The issue has been confirmed by the manufacturer through an official safety recall. No warning lamps or messages appeared prior to this issue, as it was identified through the recall process rather than a vehicle malfunction during operation.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact stated that a recall letter for the NHTSA campaign number: 25v668000 (seats); had not yet been mailed, and that the manufacturer had exceeded the 60-day limit to mail the letters to a vehicle owner about the recall. The manufacturer was notified of the issue confirmed that recall letters had not yet been mailed. The local dealer was not contacted.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not yet taken possession of the vehicle since the vehicle was purchased. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact not to use the second-row seats. The contact stated that due to the recall, the car seat for the newborn had to be placed on the rear seat. The contact believed that the temporary solution offered by the manufacturer was not suitable, since the contact also owns a big dog. The dealer stated that a rental vehicle would be provided once the remedy was available. The contact had not experienced a failure.

Toyota has issued a recall 25v-668 that affects the second row seat rails and suspect welding of them. The defect involves the seat rail assemblies, which may not be properly welded and could allow the second-row seats to detach or move unexpectedly, particularly during a crash or sudden stop. This presents a safety risk to vehicle occupants. Toyota has recommended no one sit in or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed on the vehicle.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, parts were not yet available for the recall repair. The contact had two special needs children, who required both seats to be available. The contact's daughter used the middle seat, and the son used the rear seat. The contact stated that there was a major concern for the safety of the children with the defective seats. The contact stated that the children required individual seats. The contact stated that the vehicle was purchased to accommodate the contact's son and to secure the children with their special requirements and needs while being driven. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that there could be no assistance for approximately 60 days after the complaint was filed. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna. The contact was notified of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Vehicle: 2025 Toyota Sienna issue type: safety recall / inadequate manufacturer remedy location: California complaint: Toyota has issued a safety recall for my 2025 Toyota Sienna due to improperly welded second-row seat rails. Toyota and the dealership have instructed us not to use the second-row seats because of potential safety risks in a crash. At this time, Toyota has no remediation or repair timeline, making the vehicle unsafe and unusable for its intended purpose as a family minivan. Toyota is offering a rental reimbursement cap of $42 per day, which in California only covers a compact or small sedan. This does not provide a comparable or safe alternative vehicle for a family that requires second-row seating. As a result, we are unable to safely transport our family while Toyota delays a repair. Dealerships in our area do not have loaner vehicles and rely on third-party rental agencies (enterprise). Toyota has stated they will not cover the cost of a vehicle comparable in size or seating capacity, placing the financial burden on the consumer despite the vehicle being subject to a safety recall. This situation effectively leaves us without a safe vehicle, despite owning a new car under warranty, due •a known safety defect •explicit guidance not to use key seating •no available repair •inadequate manufacturer accommodation I am requesting NHTSA review Toyota’s handling of this recall, including whether the rental accommodation offered meets reasonable safety and usability expectations for affected families.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not available. The contact was unable to use the second-row seats for her minor children due to the recall. The manufacturer was made aware of the concern. The contact had not experienced a failure.

The contact called on behalf of the owner of a 2025 Toyota Sienna. The contact was a subcontractor driver for via transportation. The contact heard about a Toyota recall, and upon further investigation on the NHTSA website, the contact came across NHTSA campaign number: 25v668000 (seats). However, the part to do the recall repair was not yet available. The contact stated that the company rented fleet vehicles from avis. The contact stated that some of the rented vehicles had recalls associated with the VIN. The contact stated that she was released from her job due to the complaints submitted about safety issues. The contact stated that the other companies, nomad transit llc, river north llc, and via transportation, failed to inform the drivers regarding the safety issues. The VIN was not available.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The second-row seats in my 2025 Toyota Sienna are completely unusable due to an open safety recall (25v668). We purchased this minivan for our family of four children, and the second row is essential for safely transporting them. It has been several months since the recall was announced in October, and we are still unable to use these seats. The inability to use the second row affects our family’s safety and daily logistics, forcing us to rely solely on the third row, which is unsafe or impractical for our children. We have not had a crash, fire, injury, or police report, but this recall significantly limits the safe use of our vehicle.

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA campaign number: 25v668000 (seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,900.

When a lever is pulled, the second row seat can move freely back and forth on a track until the back of the seat is returned to the upright position. I was driving at highway speeds and had to brake suddenly. The seat was at the back of the track with the lever pulled, and it slammed into the back of the driver seat, hurting my back. It stuck there putting pressure on the seat (which could be felt) until I stopped and had to use force to make it slide back.

See all problems of the 2024 Toyota Sienna 🔎.