Back Over Prevention Problems of Volkswagen Atlas

The contact owns a 2025 Volkswagen Atlas. The contact stated while operating the vehicle, the infotainment display unit was inoperable. During the failure, the back over prevention camera display was inoperable along with the front and rear window defrosters, and blind spot monitoring system being inoperable. The local dealer and manufacturer were notified of the failure and the contact was informed that a satellite system issue had caused the failure on several different model vehicles. No further information was available. The vehicle was not diagnosed or repaired. The failure mileage was 5,500.

The contact owns a 2024 Volkswagen Atlas. The contact stated while driving or while the vehicle was parked, there was a distorted image on the screen. The contact stated that the vehicle was serviced under NHTSA campaign number: 25v334000 (back over prevention); however, the recall repair failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 18,000.

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The contact owns a 2018 Volkswagen Atlas. The contact stated that while reversing, the backup camera became inoperable. During the failure, the message "park pilot inoperable" was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The approximate failure mileage was 80,000.

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The contact owns a 2022 Volkswagen Atlas. The contact stated that the forward collision avoidance system was malfunctioning. The contact stated while driving 30-45 mph, the forward collision avoidance warning light illuminated while there were no vehicles or objects nearby. The vehicle was taken to the dealer, who informed the contact that the forward collision avoidance system could have been triggered by significantly small objects and was operating as designed. The contact stated that the failure had been reoccurring. Additionally, the contact stated that while reversing, the rearview camera image displayed, then disappeared. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer for diagnostic tests; however, the dealer failed to update the contact for two weeks. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that they were waiting for an engineer to provide the next steps going forward. The failure mileage was unknown.

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