Rearview System Braking Problems of Volkswagen Atlas

Over the air software update causing the infotainment system to fail and shut down causing all the safety systems to not work. The infotainment system in this car also contains the climate control, am/fm radio, hands free communication, and all charging devices which will not work either. Vw has no solution, resetting the system does nothing ( hard or soft).

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The info system screen goes blank. It will intermittently go off and return on before shutting off completely. The info screen is the only way to operate the air controls. This makes the vehicle unsafe to operate when conditions require air adjustments to keep a clear windshield. This issue also causes numerous dash alerts. Rear and front collision plus maneuver braking.

I have a 2024 vw Atlas and the infotainment screen sporadically goes pixelated and it is very hard to use the touchscreen controls. When this happens the rearview camera is also impossible to use as the screen is all scrambled. I have in massachusetts and now since it cold in the morning if the screen is scrambled it makes it very hard to control the heat and turn on the defroster. I will have to let my car sit in my driveway running for at least 20 minutes before I can see out the window. The car has been to vw 3 times now and nothing has been resolved. They are now telling me that they are waiting on a new software updated that will happen mid December. This is a major safety issue and needs to be resolved immediately. Looking online this is a major problem that vw is aware of but don't have a resolution to.

I have had this new car for 10 months. Since last month, when I start the car, the rear traffic alerts light comes on on the dashboard and a warning message comes up saying that the rear traffic alert is not working. Then I turn off the car, open and close the driver's door, and start the car again. This happens every now and then. There is no problem with the car or the sensor. I searched the internet and youtube and found that there are some people who have the same problem as mine. I hope this can be fixed.

The blind spot monitor and rear traffic alert have now turned themselves off 3 times. Each time it will not turn back on by selecting in menu. All 3 incidents have required a trip to the dealer to fix. This is dangerous because when you start the car, there is no warning that they are not on.

See all problems of the 2019 Volkswagen Atlas 🔎.

After an automatic software update, the navigation screen and all systems that are accessed through that screen no longer work. This includes the back-up cameras for the vehicle. The vehicle was returned to the dealer who was unable to fix it citing they do not have the necessary "computer chip" and did not know when they would be able to get them. The vehicle was returned to me. There is limited visibility through the rear window of this vehicle and the absence of a back-up camera is problematic.

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The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before the infotainment center is operable. I have notified the dealership and they have not been able to reproduce the issue because they acquire the vehicle after the info center is operable. I am not able to have the vehicle serviced at the dealership until Feb. 23, 2022. They have advised to “reset” the infotainment center. The sales associate who sold me the car did this and the problem still exists. Because I purchased the car new, with 10 miles, I did not anticipate this issue.

The blind spot and rear traffic alert keep on turning themselves off. This has been happening randomly since 2019 and the vehicle has been back to the dealer in excess of 20 times. This is a major safety issue as my wife doesn’t always realize that these systems have decided to go offline. The vehicle has been in and out of the dealer and vw technical services have been involved but is no resolution. The vehicle now has 80k miles on it but the problem first occurred at 25k miles.

See all problems of the 2018 Volkswagen Atlas 🔎.