Forward Collision Avoidance Problems of Volkswagen Atlas

The contact owns a 2019 Volkswagen Atlas. While the contact's wife was driving at an undisclosed speed, the automatic braking system independently activated. No warning light was illuminated. In addition, the contact stated that the instrument cluster displayed two vehicles crashing. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had previously occurred twice. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,192.

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The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 30 mph, the forward collision avoidance system erroneously activated causing the vehicle to suddenly stop in the middle of the road. The contact indicated that during the failure, no other vehicles or objects were nearby to cause the system to be activated. The vehicle was taken to the local dealer who was unable to duplicate the failure. After retrieving the vehicle, the failure occurred a second time. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,300.

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The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the auto stop warning message was displayed and a loud audible beep coming from the vehicle to alert that there were vehicles ahead even though there were no vehicles ahead. Several unknown warning messages were displayed, and the vehicle then inadvertently steered to the right into oncoming traffic. The contact was able to regain control of the steering wheel however, the epc warning light was illuminated. The contact was able to drive to her residence; however, the vehicle was not able to restart. The vehicle was towed to the dealer and was not yet diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,500.

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The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 60 mph, the message "apply brakes" displayed and the vehicle abruptly stopped. During the failure, there were no other vehicles or objects were nearby to cause the forward collision avoidance safety feature to be activated. In addition, the contact indicated that while driving the vehicle, safety messages would be displayed that included the cruise control and parking sensors unavailable. The cause of the failure was not yet determined. The local dealer was contacted and the contact was informed that the failure was related to the NHTSA campaign number: 22v152000 (air bags); which included a wiring harness repair however, the parts were not yet available. The failure mileage was 31,000.

The contact owns a 2022 Volkswagen Atlas. The contact stated that the forward collision avoidance system was malfunctioning. The contact stated while driving 30-45 mph, the forward collision avoidance warning light illuminated while there were no vehicles or objects nearby. The vehicle was taken to the dealer, who informed the contact that the forward collision avoidance system could have been triggered by significantly small objects and was operating as designed. The contact stated that the failure had been reoccurring. Additionally, the contact stated that while reversing, the rearview camera image displayed, then disappeared. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer for diagnostic tests; however, the dealer failed to update the contact for two weeks. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that they were waiting for an engineer to provide the next steps going forward. The failure mileage was unknown.

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The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 60-70 mph, the vehicle abruptly slowed and jolted the driver forward. The forward collision avoidance assist sensor light illuminated and there was an abnormal beeping sound detected. The contact was able to pull over safely. The vehicle was taken to the local dealer who stated the vehicle was not safe to be driven. The dealer experienced the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure and referred her to the dealer for assistance. The failure mileage was approximately 20,000.

Tl the contact owns a 2019 Volkswagen Atlas. While driving up an inclined road and making a left turn, the collision avoidance system beeped while erroneously sensing something was ahead of the vehicle. Also, while the vehicle was in reverse, the back-up camera did not immediately display the person walking behind the vehicle. The person was not displayed on the camera until they were in the middle of the screen. The cause of the failures was not determined. Norm reeves Volkswagen (20 auto center dr, irvin, CA) was notified of the failure and stated that the vehicle operated normally. The manufacturer was also contacted. The failure mileage was 800.