Steering Failed Problems of Volkswagen CC

Tl-the contact owns a 2010 Volkswagen Cc. The contact stated that when ignition was turned to the on position, the steering wheel seized without warning. The vehicle was taken to the dealer where it was diagnosed the that the steering rack failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 82,992. Jw.

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Receiving a steering lock msg when attempting to start the car , recently received a recall notice and when called to obtain additional information the service techs advised it would cost 122. 71 to run the diagnosis. When I protested I was advised that the recall did not have anything to do with the steering column but a spring in the steering which would not cause this error! I'm not sure how they run their business but if a recall is involving a steering column lock and the customer is receiving a error regarding the steering column lock failure, shouldn't the dealer be responsible for the diagnosis and if it turned out to be something completely different the customer to be alerted and provided repair options if needed? then the rep calling me back is fumbling on her statement to attempt to assure me that my issue is not exactly what the recall is. . . How would she know if the recall is regarding a steering column issue and I am receiving a steering column failure message? would a diagnostic test need to be run? checkered flag Volkswagen of va beach really should be responsible for this type of diagnosis.

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Tl-the contact owns a 2012 Volkswagen Cc. The contact stated that while in park, the air bag warning light illuminated. In addition, the contact stated that all controls on the steering wheel failed to function. The vehicle was taken to a dealer who diagnosed that the steering wheel clock spring and steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 33,000. Oo.

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Driving at 65 mph suddenly the steering wheel system was blocked. Become very hard to move the steering wheel & also very noise when I was trying to move it. The car was took to dealer and they said. That the steering gear box failed. Later on the customer service free phone line of vw said that was a quality issue. They said are not legally responsible because is not within warranty period. Cc vw car seems very unsafe car.

The contact owns a 2010 Volkswagen Cc sport. The contact stated that the steering wheel failed, the steering wheel shook violently and all of the lights on the instrument panel illuminated as the contact attempted to park. The contact was unable to turn or control the steering wheel. The contact shut the engine off momentarily until the steering wheel returned to normal function. The vehicle was taken to the mechanic for inspection however the steering wheel returned to normal function. The dealer performed a diagnostic and was unable to locate a failure code. The dealer advised the contact that there was nothing wrong with the vehicle and suggested having a computer update performed. The failure and current mileage was 28,000. ## VIN passed ## volkswage Cc sport ##.