Structure Related Problems of the 2018 Volkswagen GTI

Table 1 shows one common structure related problems of the 2018 Volkswagen GTI.

Table 1. Structure related problems of Volkswagen GTI

Problem Category Number of Problems
Body problems
2

Body problem #1

I am reporting a water intrusion issue involving the rear hatch area of my 2018 Volkswagen golf Gti autobahn. Water leaks into the vehicle through the hatch wiring boot area and travels into the interior of the car, causing the headliner to become saturated with water. During periods of rain or after washing the vehicle, water enters near the rubber hatch wiring boots and leaks into the interior roof area. The vehicle has two rubber hatch boots (left and right) that route wiring harnesses from the body to the liftgate. These harnesses carry wiring for several rear hatch components including the backup camera, center high-mount brake light, rear wiper motor, hatch release switch, rear defroster, license plate lights, and other electrical systems located in the liftgate. Water intrusion in this area can allow moisture to travel along the wiring harnesses and into the vehicle interior, resulting in a soaked headliner and moisture accumulation inside the cabin. Because these wiring boots contain electrical harnesses for important components such as the center brake light and backup camera, continued water exposure could potentially lead to electrical faults, corrosion, or failure of these systems. The vehicle has approximately 23,000 miles. The leak occurs during normal weather conditions such as rain. Numerous owners of similar Volkswagen golf and Gti/r vehicles have reported similar rear hatch water intrusion issues. I have been scared to drive the car in the rain and wash my car after the incident. The hatch boots have been replaced twice per side and are still causing issues. I request that this issue be investigated as a potential design or sealing defect allowing water to enter the passenger compartment and electrical harness areas.

Body problem #2

Vw corporation did not honor their warranty on my 2018 vw, Gti. My 2018 vw, Gti was parked, and I was inside the vehicle, when the sunroof spontaneously shatter. The sunroof was not hit by any debris. The 2018 vw Gti is still under warranty so I took the damaged vehicle to ourisman vw of laurel. Ourisman vw stated that vw declined to honor warranty because they said it was it by a rock. The roof was not hit by anything. Vw stated that as a gesture of good faith because I had been a loyal customer, they would picked up 40% of the repair cost. I picked up 60% of the cost, $3,239. 38. I'm filing this complaint because vw should had picked up the entire repair cost because the sunroof was not hit by any objects. This has happen to other vw customers as well, class action filed against Volkswagen alleging exploding sunroofs. Volkswagen exploding sunroof class action update: a federal court ruled on February 26, 2019, that consumer protection claims and claims of fraudulent concealment against Volkswagen can move forward.


Structure related problems in other Volkswagen GTI model year vehicles:



GTI Service Bulletins
GTI Safety Recalls
GTI Defect Investigations