Other Fuel System Pump problems of the 2009 Volkswagen Jetta - part 2

Was on the highway and the engine started to stall. Glow plug light flashing and engine light on. Display reads something about engine fault workshop. I turned car on and no problem or lights or errors were displayed. Started driving and car had very minimal power and would shift high rpm. Towed car to vw dealership and they said my high pressure fuel pump had deteriorated and sent metal shavings through my fuel pump system. $6k to fix! a faulty part and vw says it's my responsibility to fix. I wish vw would hold to their cars.

The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving 55 mph, the vehicle stalled as the engine malfunction warning message illuminated. The vehicle was taken to the dealer where the technician diagnosed that the fuel was contaminated. As a result, the high pressure fuel pump and fuel system needed to be replaced. The manufacturer was made aware of the failure and offered to pay for the entire cost of the repairs. The vehicle was not repaired. The failure and current mileage was 35,000.

I drove home from work on 9/28/2013 got off the freeway, came to a stop at end of offramp and the first warning lamp came on indicating a glow plug failure. It continued to run and I drove to a nearby parking lot at approx. 50% power, parked, cycled the ignition from on to off and back on again. This cleared the fault temporarily, I drove toward home and within another 2 miles the same glow plug fault returned along with the check engine symbol and a warning indicating workshop was needed. The following day I bought a code reader, read the codes and found several logged, some of which im certain were residual faults from the actual cause of the failure which was indicated by a recurring "low fuel rail pressure" fault. I have called the dealer which instructed me to look at the fuel filter and aided by an online tech info blog I inspected the high pressure fuel pump actuator for metal debris. The fuel filter inspection showed small, trace amounts of metal dust while the fuel pump inspection showed larger and more substantial metal shavings under the actuator. The inspection of the two components are indicative and inline with similar findings that prove high pressure fuel pump failure, it should be noted that no trace of gasoline was found in this system and only clean diesel fuel was present during inspection. Fuel filter was just changed in Aug 20 2013 at same time as timing belt where hpfp drive gear was retorqued. I now have a car that is not functional and I'm not happy. I bought a diesel for longevity and high fuel economy not this.

After returning from a service at the dealer, my 2009 sportwagen instrument warning lights displayed a flashing glow plug light followed immediately by a message to bring the vehicle to in for service. We were four houses down from our drive, and as we pulled into teh driveway, the vehicle shut off and would not restart. It was towed to eth dealer who reported metal debris in the fuel filter indicating a high pressure fuel pump failure and a cost for replacement parts (entire fuel system) totaling over $5000. This is a certified pre-owned vehicle, owned for less than one year. I called and filed a claim with vw USA.

The contact owns a 2009 Volkswagen Jetta tdi. The contact stated that while driving 35 mph, the vehicle stalled without warning. The vehicle was towed to the dealer. The technician diagnosed that the fuel pump was disintegrating from the inside, sending metal shavings through the fuel system. As a result, the higher pressure fuel pump became defective and needed to be replaced. The manufacturer was made aware of the failure and they decided to cover the cost of the repair. The vehicle was not repaired. The failure and the current mileage was 90,205.

Nhtsa action number ea11003 in August 2013, we experienced the same fuel pump malfunction noted in NHTSA action number ea11003. Vehicle is a 2009 Volkswagen Jetta tdi. The check engine light came on steady and engine was not running well, then stalled in traffic and would not restart. Vehicle was towed to local Volkswagen dealer. Dealer service department inspected vehicle and found issue was malfunctioning high pressure fuel pump. Total repair cost was $5232. 98 to replace fuel pump, water pump, and related parts. Vehicle fuel was always the prescribed ultra low sulfur diesel fuel available in local filling stations: sunoco, shell, exxon, hess.

Vehicle, 2009 vw sportwagen tdi, was traveling between 40-45 mph when it suddenly lost power. Then the glow plug warning light came on along with the message 'engine malfunction, workstation' displayed in the multifunction display on the dash. Luckily narrowly avoided accident as car limped through intersection. Dealer noted that the problem is due to metal shavings in the fuel system due to part failure, presumably the high pressure fuel pump.

The contact owns a 2009 Volkswagen Jetta tdi. The contact stated that while driving 35 mph, the vehicle stalled and all of the warning lamps illuminated. The vehicle was taken to the dealer. The technician diagnosed that the high pressure fuel pump was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 125,680 and the current mileage was 127,000.

Car is a Jetta tdi (diesel engine). Engine warning light appeared while driving, approximately 50 yards later while slowing down the engine failed and would not restart. Car was stopped at intersection on a busy 5 lane road at 5:30 pm with cars coming from behind and around at speeds of 45+ mph. Sheriff came to divert traffic to prevent a wreck and allow tow truck to tow car safely. Dealer states that high pressure fuel pump failed, ruining fuel system, quotes potential repair cost of $8,500. Filled fuel tank 5 miles prior to incident with 11 gallons of diesel fuel (reputable fuel dealer, almost always use this dealer). There was no warning prior to the incident -- no rough engine or stalling or trouble of any kind. Car is driven by only one driver and is well maintained, has never been fueled with anything but diesel from reputable dealers. Car is usually driven on the freeway (dealer recommended it specifically for a long freeway commute). Lucky that it didn't stall at high speed on freeway.

On Wednesday 5/22/13 I was driving my 2009 vw Jetta tdi at about 45mph when all the sudden the check engine light came on, the glow plug light started flashing, and engine fault workshop came up on my display. The car lost power and wasn't running right. I immediately stopped the car and called my local vw dealership to see if the car was safe to drive. (warning if this happens to you do not drive the car no matter what the dealership says!!!!!) the vw dealership said it was safe to drive the car to the dealership since all the warning lights where orange and not red. The car had very low power while driving to the dealership and eventually died. I then towed the car to the dealership and after 2 days got the dreaded call that the hpfp(high pressure fuel pump) had failed and sent metal shrapnel throughout the entire fuel system . Vw is telling me this is going to cost me $7,000 to fix which is absolutely absurd since vw is very aware of this problem and has covered the costs for other people when this has happened. I don't think it is right that a 4 year old car with 80k miles on it should have a repair cost this high. There should be some sort of fail-safe on the hpfp that when it fails it does not send metal shrapnel throughout the fuel system. I am currently writing letters to the dealership and to vw America to let them know my disappointment in their product. This problem is happening way to often to not have a recall on this car. I also find it funny that the dealership made a call to vw of America before they called me to tell me what was wrong sounds like they know there is a issue here.

Was driving along and car lost power, engine quit and would not restart. Had car towed to dealer where they diagnosed the problem as a high pressure fuel pump failure. All injectors, fuel lines, and associated parts to be replaced. Tank has to be drained and flushed. Dealer said volkswagon would cover all costs releated to repair!.

While driving, there was a brief grinding noise, and the motor suddenly stopped providing power, the power steering stopped, and every warning light came on. Fortunately I was on a city street in very light traffic and could coast safely to the curb. I tried to restart it, and the engine would crank, but without ignition. I had the car towed to the dealer, and they told me that the high pressure diesel fuel pump had disintegrated, and had to be replaced with a new redesigned one. This they did at no cost, for which I am very grateful.

Car appeared to be sluggish as I was driving back to the office from lunch. As I approach the last major intersection before getting on the highway, the car started to make a very loud ticking/knock sound that was rev dependent. As I accelerated on the highway two faults came up on the instrument cluster. They were a flashing glow plug light and the phrase engine fault workshop. I was just reaching the speed limit at this time but power began to fade (in heavy traffic, luckily I had not yet moved into other lanes). I managed to drive at 40 to 45 mph to the next exit and safely parked the car. The car was towed to the local vw dealer who noted that the hpfp (high pressure fuel pump) had failed and taken out the entire fuel system (the car is diesel powered). The diesel fuel in the tank was tested and came back uncontaminated. It had been 54 miles since my last fill up on 2/2/2013.

Driving up a mountain highway, the car lost all power (even with the gas pedal to the floor). Once pulled over, the vehicle wouldn't start again. The high pressure fuel pump in the tdi failed catastrophically and sent metal shrapnel throughout the entire fuel system.

Jetta tdi was running fine with no indications of any problem. Following a routine oil change, the car just stopped running and would not restart. Local vw dealer service manager indicates issue is with fuel pump and ensueing debris in engine. Cost to repair in excess of $5,000. Vw to date unwilling to acknowlege defect and contribute towards cost of repair, or show any concern for the safety issues this sort of problem presents.

Vw Volkswagen Jetta sportwagen tdi 2009. Was driving about 35 mph when engine loses most of its power. A glow plug indicator light turned on and I saw an engine fault/workshop error. I quickly turned onto a side street and stopped the engine. After a couple minutes I restarted the car but it still had low power. After about 10 seconds it stalled and could not be restarted. Had it towed to a vw dealership and 5 days later they ran diagnostics and said it was a failed fuel pump and that metal shards were throughout the fuel system and everything needed to be replaced.

This is the second complaint filed on this car. The ref # for the first NHTSA complaint is voq 10484807. On Nov 26, 2012 (date taken from dealer repair invoice) I picked the car up at the dealership after the initial failure repairs. I reset the trip meter (I don't remember the exact mileage the vehicle had when I picked it up). Later that same day (26 Nov 12) I took the car back to the dealership and told them the engine was making a weird sound. The mechanic agreed that the engine was making a weird sound and said he thought it was the new secondary fuel pump making the noise. The dealership agreed to order a new secondary pump for the car and they told to continue driving the car until the new pump arrived. On or about 12 Dec 2012, the car suffered another rapid deceleration failure identical to the one that occurred on 26 Sep 2012 with the exception that the engine did not completely quit. I was able to limp the car home (top speed was approximately 20 mph) using side streets and staying off the freeway. The trip meter had 349 miles on it when I got home. I called the dealership and had the car towed to them. They replaced the fuel tank pumps (apparently there are two pumps in the fuel tank). While they were test driving the vehicle, to return it to me, they experienced a rapid deceleration (from their description it appeared as the same failure I had just experienced). The dealership called me and told me they were at a loss to explain the failure and they would have to call the vw tech line for help. Vw told them they thought the problem was the hpfp. In total, all three fuel pumps were once again replaced. To vw and hoy-fox credit these repairs were done at no cost to me (except for the tow bill). The car is now on its third hpfp in less than four months. Bottom line, in my opinion, the vw tdi hpfp is a safety hazard and should be recalled.

I was driving on the interstate, at about 68 mph, when the engine completely shut down without any warning whatsoever. The car, having a manual transmission, was still in gear and slowed down very quickly without any warning to other drivers (no brake lights). I tried to push in the clutch and coast to the shoulder, and successfully made it off the highway. The car restarted, and I made it a few miles towards the dealer before it happened again, luckily on a low-traffic street. The car was towed the rest of the way towards the dealer and diagnosed as a failed high pressure fuel pump, causing catastrophic fuel system damage. The fuel rail, injectors, pump, tank, and all lines will need to be replaced as the result of the pump failure caused bits of metal flakes to circulate about the fuel system. The diagnosis and listed repairs were determined by the Volkswagen dealer.

While starting to accelerate after a stop, my 2009 Jetta tdi shuddered and died with a "major engine failure" error and would not restart. The car was blocking traffic at a major intersection. Had to have the car pushed out of the traffic lane and then waited for a tow truck to tow it to the local dealer. After one day they said the had no idea what was wrong with it. On the second day the dealer called to say that they found the fuel pump had blown apart and there were metal shards throughout my entire fuel system and it would need to be completely replaced (approx $8-9000 in repairs). They also said that the warranty would not cover it unless I could prove that I only put diesel fuel in so had to provide receipts for my recent fuel purchases as well as fuel samples. Still waiting for the warranty company to decide whether or not they will cover the repair so I am without a vehicle while they haggle. Luckily I was almost stopped when it happened or it could have been a bigger safety issue (although I was in a car in a busy intersection causing a major traffic jam with many potential crashes all around me -- the honking horns and swerving cars attest to that -- as I sat waiting to be pushed out of the way).

I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. Vehicle lost power, I was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. Car did not restart had push to side of road and tow home. Towed to dealer first of week. Found to be high pressure fuel pump failure of the diesel engine. This is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. Vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. Even though this pump has less miles they will not help with repair cost. Both times car died at a major intersection and had to be pushed to side of road.

Tdi diesel engine. Entered highway, car stuttered, engine died, displayed workshop code problem, glowplug light flashing. Restarted one time, traveled to parking area, engine died and would not restart. Code was p0087, fuel pump pressure failure. No previous problems or hints of this issue. Sudden engine failure. Very dangerous, was driving uphill, the one restart allowed me to leave road. Dealer noted no fuel contamination. System was properly primed on fuel filter changes. Used a ross-tech cable and software. Repair is expected to be about $7000. 00. Previous diesel 2001 model was still running with 332,000 miles when this one was purchased. Tdiclub. Com website has noted many of these failures, search hpfp, high pressure fuel pump. Vw is not furnishing pumps designed with the us diesel fuel quality in mind. Vw needs to correct this problem, there have been a lot of these failures.

While driving the dash warning lights illuminated and the car stalled causing complete loss of all power steering almost causing me to lose control and wreck. I was able to steer car to side of road and stop. Once stopped was able to get car to restart but was barely able to drive home (periodically died and had to restart, wouldn't stay running or idle). Had car towed to repair shop. They have diagnosed problem as low rail fuel pressure caused by failed high pressure fuel pump. This failure caused metal shavings to be dispersed throughout entire fuel system. I'm told that the hp fuel pump, low and high pressure fuel regulators, and tank fuel pump all must be replaced along with a complete removal and cleaning of all fuel system components. Estimated cost to repair is between $7,000 and $10,000. This car is a diesel tdi.

Tl-the contact owns a 2009 Volkswagen Jetta. The contact while driving 70 mph the malfunction engine light flashed on the dash board and the vehicle stalled. The contact was able to pull the vehicle to the side of the road. The contact towed the vehicle to a dealer. The dealer stated the entire fuel system needed to be replaced due to metal flakes entering the fuel system when the fuel pump malfunctioned. The failure mileage was 115,986. Jo.

On September 26, 2012 while traveling in arkansas, eastbound on interstate 30, at 75 miles per hour, my 2009 vw Jetta sports wagen tdi suffered a high pressure fuel pump failure. I was told by the little rock vw dealership that I had contaminated fuel. I filed an insurance claim. The insurance company had an independent lab do an analysis on the fuel. The insurance company denied my claim because the fuel was not contaminated. The insurance company informed me that the NHTSA has revived numerous complaints about high pressure fuel pump failures on Volkswagen tdi engines. I want to add my vehicle to that list with an independent lab analysis stating that the fuel was not contaminated. It is definitely a safety hazard when your vehicle stops on a congested highway. Additionally, with repair bills for this failure ranging from $6,000 to $10,000 the NHTSA should require vw to recall their vehicles with the tdi engines.

2009 Jetta Volkswagen tdi, with only 50500 miles on it. The car died in the middle of intersection at 35mph. This was during rush hour traffic. In the car was me 32, my wife 36, my daughter of 8 years old and son of 2 years old. It was a very scary event. I had it towed to the nearest vw dealership. It took them 3 days to look at this car and after I called 15 times, they told me that this fuel pump had been slowly breaking down inside the fuel tank, running through the lines and into the injectors. They have told my this could be extremely expensive. I have always used clean diesel, and filled up at new gas stations. This was just today I spoke with them, and I have done some researching and found this to be called hpfp issue. From as many cases I have seen posted on the internet, this should definitely be a recall.

The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving approximately 35 mph the vehicle suddenly stalled and an engine malfunction message displayed on the instrument panel. The vehicle was towed to the dealer who diagnosed that the high pressure fuel pump broke apart internally and the metal shavings from the fuel pump were found throughout the fuel system. As a result, all fuel related components needed to be replaced. There was an investigation under NHTSA action number: ea11003 (fuel system, diesel) that may be related to the failure. The vehicle was not repaired. The approximate failure mileage was 72,000.

The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving 20 mph, the vehicle stalled and failed to restart. The vehicle was towed to the dealer, who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The failure and the current mileage was 87,000.

The contact owns a 2009 Volkswagen Jetta. While driving approximately 50 mph, the vehicle stalled without warning. The contact attempted to restart the vehicle but it would not restart. The vehicle was towed to the dealer for diagnostics. The technician stated the fuel system would have to be replaced because it became contaminated by the fuel pump. There was an investigation under NHTSA action number: ea11003 (fuel system, diesel) that could have been related to the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 114,000.

Driving at low speed in the city, when a engine failure warning displayed and the vehicle started running rough. Took it to the dealership and was told that the high pressure fuel pump failed sending metal shards throughout the fuel system. This has apparently triggered replacement of the entire fuel system from the pump to the engine. After researching this online, I have found that this is a known issue. To my knowledge the hpfp's have not been recalled. Vw and your website so far states that the problem is a fuel contamination issue, but I have only bought diesel from murphy USA I confirmed this with receipts. ( a high volume dealer in my area). The dealership states that the repair should be covered even though the warranty has expired. This is suspect to me. Either our fuel standards are not par with the rest of the world and need further regulation or the pumps need to be recalled. But a car designed to save money by conserving fuel is not doing that if the 27000 dollar car needs 10000 dollars of work.

The contact owns a 2009 Volkswagen Jetta. The contact was driving 45 mph when the vehicle stalled without warning. The vehicle was towed to the dealer for diagnosis and the contact was informed that the high pressure diesel fuel pump failed. The manufacturer was notified but offered no assistance. The vehicle was traded due to the defect. The failure and current mileages were 111,000.

The contact owns a 2009 Volkswagen Jetta. The contact stated that the vehicle made a loud buzzing noise with the illumination of the instrument panel warning lights. The contact took the vehicle to the dealer and was told that the fuel pump failed. The failure mileage was not available.

Vehicle is a 2009 Jetta sedan - tdi (diesel) vehicle shut down while driving. Flow plug light flashed on dash along with display of "engine fault workshop" vehicle would not restart. Pulled code of p0087 fuel rail/system pressure low. Towed to dealer, boucher vw in franklin, WI. Dealer confirmed fault was a high-pressure fuel pump failure.

For the second time my fuel pump went out. Also for the second time I was accused of using bio diesel or regular fuel by the dealer. I was driving a long it sounded like a gear was tumbling around then a grinding noise followed. Luckily I was a low rate of speed and was able to pull off to a side street with out problem. Last week the gear box went out as well. It had issues on going in to reverse from drive. Often I would have to put the car in to park turn it off then restart to get it to go in to reverse.

While driving at 50 mph, my vehicle stopped accelerating and rpm would not increase above 2000rpm. The glow plug and check engine warning lights both came on. This almost resulted in an accident. I avoided being hit by a large truck while I was stalled in the center lane of a highway. I had my vehicle taken to the dealership for repair. The dealership replaced the fuel rail switch, but the same issue occurred in June 2012, July 2012, and August 2012. This appears to be an issue related to the hpfp (fuel pump). I am not very satisfied with the vw dealership's inability to correct this issue. I lose fuel pressure on a regular basis which causes safety concerns while merging into traffic.

Vehicle stalled without warning in the middle of an intersection during Friday afternoon rush hour traffic and would not restart, nearly causing multiple accidents. Dashboard briefly flashed "engine malfunction workshop" and the glow plug light illuminated prior to failure. Had vehicle towed to jim ellis vw in chamblee, GA for diagnosis. Dealership called with a diagnosis of a failed high pressure fuel pump and stated that the entire fuel system would need to be replaced due to metal shavings found throughout the system. Advised that repairs would not be covered under existing 5-year/60,000 mile powertrain warranty, claiming that the fuel system was somehow exempt from warranty coverage, and estimated $8700 to fix the car. I called Volkswagen of America to report the incident and question why the manufacturer's warranty would not cover an obvious defect in the car; they eventually agreed to cover the full cost of repairs under warranty. Vehicle was repaired within a week, but is now back at jim ellis vw for further evaluation after the same "engine malfunction workshop" and glow plug light illuminated again only 30 miles after the repairs. Please compel Volkswagen to recall this clearly unsafe vehicle and figure out why their high pressure fuel pumps are failing catastrophically at such high rates around the country.