Six problems related to timing tensioner have been reported for the 2009 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Volkswagen Jetta based on all problems reported for the 2009 Jetta.
First my car had trouble turning over after a misfire. Then while driving the car (in motion) as I was coming to a stop the engine began to sputter and feel as if it was lunging forward. I drove it straight to the vw service center which was nearby. Now they are telling me it is a timing issue which I suspect to be the timing chain tensioner.
I am requesting that the dot NHTSA investigate the timing chain tensioner in this make and model of car. I started my car one morning and the engine made a metallic rattling sound as I proceeded to back out of the driveway. No check engine light came on until reaching the end of the driveway. Car was then driven to dealership immediately and diagnosed as having "jumped time" due to the failure of the timing chain tensioner. Upon picking up the car several days later after the repairs were complete, the service advisor informed us that that the metal ring holding the tensioner latch in place had fallen off; allowing the tiny adjustable latch to fall out, and that both pieces were lying, loose, in the compartment when the car was taken apart. This failure appears to be related to technical service bulletin 15-12-01. A web search reveals that this problem has become more and more common and affects multiple years and models of Volkswagen automobiles. The car had approximately 49,000 miles on it at the time of the failure and never missed a service. Vw was notified of the failure.
The contact owns a 2009 Volkswagen Jetta. While the vehicle was parked, it failed to start and the check engine warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the timing chain tensioner fractured. As a result, the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,020.
The timing chain tension broke causing the chain to break off and bend several values causing extension damage to the motor. Most cars are equipped with timing belts but vw went to the timing chain in return the tensioner which they later revised is faulty and breaks causing the chain to destroy several important parts. Vw is unwilling to help us with this issue that they know is an issue because they later corrected in the later models. I called customer care but because the power train warranty at 60,000 is expired they will do nothing. There is a huge forum started with several people that have had this use around 80-110,00 miles!! I am outraged and have to spend thousands of dollars to repair all the damage or basically get a new car. The car is worthless at this point.
Timing chain tensioner failed resulting in engine failure.
2009 Volkswagen Jetta wolfsburg 2. 0tsi timing chain tensioner failure. At 109k miles the car would not start in the am to go to work. This happened on 12/23/16. Had car towed to dealer and received phone call from service department that the timing chain tensioner had failed. The engine will need between $3600 and $5500 to replace the engine components. I was told by the service tech to call vw customer care because this is a known issue and they may help with the repairs. Vw told me they knew nothing about this problem. Got a second opinion from a mechanic that was previously employed by vw and he verified the diagnosis. The car is still sitting in my driveway without being repaired. I have since found that this is a very large issue that goes back to the 2008 model year. There are several class action lawsuits pertaining to this issue. One case filed in new jersey in may 2016 has just had another hearing on may 9th 2017 where the supreme court of NJ has agreed to let the case go forward stating there is enough evidence showing vw at fault. I have documentation from the dealer and can provide that once I am back at my home. Any help the many consumers that own vw and Audi vehicles with the 2. 0tsi engine from 2008-2013 can get would be greatly appreciated. Researching vw 2. 0tsi timing tensioner on the internet will bring up the hundreds, if not more, of the people that have paid upwards of $10k to have engines repaired on cars that have as little as 30k miles on them. The vw service manual does not mention the timing chain tensioner needing service at a particular mileage.