Other Fuel System Hoses Lines/piping, And Fittings problems of the 2010 Volkswagen Jetta

Year: 2010 build date: Aug 2009 make/model: Jetta sportwagen tdi tranny: 6m mileage: (actual miles at time of problem or when problem began) 57,500 diesel fuel source: shell and chevron additives: nope problem: took my tdi to an independent. First time ever (always dealer serviced). Had a check engine light come on. Code was a fuel pressure sensor. Replaced. Car would not start. Found rust in fuel filter canister. Found rust on the in-tank pump. Replaced all three pumps, canister, fuel lines ¿ independent took it one piece at a time as to not overcharge. Ultimately, replacing the hpfp solved the issue. In fact, the fuel pressure sensor they originally replaced they put back in and it worked, so they returned the one from the dealer. Dealer: charles maund, austin, TX status: since I had my work done at an independent, vw of America is scoffing at payment as noted under the extended warranty repair because the fuel was not tested by someone at vw. I still have the same tank of fuel as it had when it went in, but they refuse to test it citing that I could have put anything in there. I have receipts for my last tank of diesel, and mileage/current tank levels to prove that it is the same. Car has had all the required factory warranty inclusions, like the stickers and the filler tank guard. What's more, at 56,000 miles (three months ago) I had the 60k maintenance done at the dealer. Dealer says they replaced the fuel filter and that the rust in the canister is likely because of all the rain we had those three months. My car is garage kept and hardly used, as you can see from the miles, but that is their story. Currently asking to talk with senior level customer care. Not feeling good about this, especially with everything happening with dieselgate. Out of pocket costs are $2600 to date. I have kept all the parts.

Four failures in four months. This is a repeat failure with my diesel fuel system. I previously reported the first two occurrences on this site. Volkswagen of America has now replaced my entire fuel system including the tank. This was only after repeated requests after four times to dealer for service for this issue--total time my car was in for service was 45 days over July through oct. 19, 2012. I was aware of the fuel pump failure after researching glow plug light flashing tdi and limp mode immediately upon the first time the lights started to flash on July 6, 2012. I went to dealer and they could not diagnose the problem. July 17 it happened again they found metal shards in the fuel filter and replaced the fuel pump. . . I requested they replace entire fuel system, explaining to the voa customer care person that metal shards go throughout the system, denied. Picked up my car on July 31 (after 15 days in shop). On sept. 17 warning lights/limpmode again. I again request they replace entire fuel system, no, only the pump in the tank. Pick up car sept. 28 (12 days in shop). Four days later on oct. 2, again warning lights/limp mode. Back to dealer, again request vofa to replace fuel system. No only the fuel rail. Dealer replaces fuel rail, takes for a test drive and it failed on them. Finally voa agrees to replace the fuel system. . . But not the tank. Only clean the tank. I request new tank, Volkswagen of american tells me I can go inspect the cleaned out tank. . . How will I see inside the tank. . . Voa cust service tells me then I better bring a flash light. Mind you I was dealing with the same cust serv rep [xxx] the entire time. They decide to replace tank. Pick car up oct. 19 (18 days in shop). Waiting for it to happen again. Only a matter of time and hope I don't get in accident due to it. Very stressful. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).