Other Fuel System Pump problems of the 2010 Volkswagen Jetta - part 1

88 problems related to other fuel system pump have been reported for the 2010 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Volkswagen Jetta based on all problems reported for the 2010 Jetta.

1 Other Fuel System Pump problem

Failure Date: 10/19/2019

Abs module has failed. Fuel pump has failed. 3 door lock modules have failed. Radio has failed. Fuel pump issues caused battery drain issues.

2 Other Fuel System Pump problem

Failure Date: 06/06/2018

On June 6th, while rolling up to an intersection, the glow plug sensor light flashed, and then car stalled. It wouldn't start again. It was extremely dangerous as the mph on the road is 50, and the car was not in a good position to be moved to the side of the road. Tons of cars passing very fast at 9:30 pm. We had it towed to the dealership, who found metal in the fuel. They diagnosed it and said the fuel pump had died. Due to the emissions scandal, vw gave us an extended emissions warranty, which thankfully covers the entire fuel system! wow! but then, the dealership said they tested the fuel and said it failed the contamination tests. I have kept a log of my mileage ever since I got the car. In fact, I even saved my last few receipts which show I only put diesel in my vehicle. The dealership does not want to honor the warranty because they are blaming me for misfueling and contaminating my fuel. It's really frustrating when I have owned the car it's entire life and have never put the wrong fuel in. I called vw corporate and they are trying to blame me for misfueling, too. They "talked with the dealership" and think their "fuel contamination test" was accurate. The service manager, actually, couldn't even tell me what the reason for the failing of the fuel was, and even said it could potentially be the metal shards fault. So how can they try to blame me when they don't even know why the test failed, especially when I have my last 3 receipts from the gas station showing diesel fuel going in. 10+ gallons each receipt. I had driven 384 miles on the tank of fuel before the vehicle stalled. With such delicate high pressure fuel pumps and common rail injector, it would hardly take much contamination to cause the hpfp to break. I have even contacted the gas station I last filled up at, and they have had zero complaints about bad fuel.

3 Other Fuel System Pump problem

Failure Date: 08/24/2017

Vehicle stalls while in motion on a state highway but coasting to a stop at a traffic signal. Clutch pedal was fully depressed. Has happened about 5 times between July 1, 2017 and August 29, 2017. This vehicle is a diesel. Fuel pump might be loosing power. Weather was dry. Air and fuel filters are not dirty. They were recently replaced.

4 Other Fuel System Pump problem

Failure Date: 05/09/2017

While driving to work on a very busy interstate my 2010 vw Jetta tdi had a check engine light come on, immediately followed by my car stuttering and shutting off immediately. After neing towed to the dealer, I was informed the entire fuel system had to be replaced and that this was a major issues with vw diesels (esp. Years 2009 & 2010). The hpfp had become such a problem that the manufacturer extended the warranty for the fuel system to 120k miles or 10 years. My mileage went over the allotted amount by 5k miles but after many calls to vw customer service they refused any help, they would not cover the $5,000 repair, the $3,000 in parts or anything. They refused any type of help even though they most certainly could have assisted me. It is well known that the fuel pump is poor, even the replacement pumps have a huge failure rate yet vw does nothing to assist their customers. They have failed to produce a hpfp that does not break down and then they make it the customers fault by not recalling the part. These fuel systems should have been replaced as a recall before they cause the car to suddenly stop on a busy interstate. I am thankful that I was not injured but I am furious that I am just one of many that have went through this and been offered no help. We are left to pay the price, one that runs anywhere from $5,000-$9,000. That is an unacceptable repair cost to a vehicle with under 125k miles, and it happens as soon as 6k. The engineers at vw should be held accountable for their poor design, inability to correct it and abandonment of their loyal customers. Vw has shown a complete disregard for human life by failing to properly address this issue.

5 Other Fuel System Pump problem

Failure Date: 09/29/2016

While on a city street at stopped at a stop light my vw Jetta tdi made a funny noise and shook. Then it acted like it wanted to stall, the glow plug light came on. The stop light changed and I was able to pull into a parking lot. When I pulled into a parking spot before I could take the care out of gear, it stalled. I was not able to get the car to start again. I was told by vw of san bernardino that this was a know issue with the high pressure fuel pump. The recall update was preformed back in 2014 to prevent the incorrect fuel from being placed into the vehicle. I am a long time diesel owner and have never placed the incorrect fuel into the car. I believe there is a defect in the design or material related to the high pressure fuel pump.

6 Other Fuel System Pump problem

Failure Date: 05/25/2016

My car stalled while driving it was towed to the dealership where I was informed that there was an extended warranty on the high pressure fuel pump associated with my car make and model. I was then informed that my car was not covered under the extended warranty because I did not have a misfuel guard installed. I never received actual notice that I was to install a misfuel guard until the day my car stalled and had to be towed to the dealership. The dealership ran a fuel test which revealed that there was no improper fuel in my car, thus, even if the misfuel guard had been installed, my fuel pump would have still failed. I have contacted Volkswagen as well and they also informed me that because I did not have the misfuel guard installed, I was unable to be covered under the warranty, even though there was no improper fuel located in my car. I am extremely frustrated that even though there was no user error, I am being stuck with the bill ($5,000) due to Volkswagen's defective part.

7 Other Fuel System Pump problem

Failure Date: 04/26/2016

High pressure fuel pump failed while driving on the freeway 60 mph car suddenly lost power and luckily I was in the slow lane and was able to pull over to shoulder.

8 Other Fuel System Pump problem

Failure Date: 02/14/2016

The contact owns a 2010 Volkswagen Jetta. The contact stated that the vehicle stalled several times without warning. The vehicle was taken to the dealer where it was diagnosed that the high pressure fuel pump and the fuel injectors needed to be replaced. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 10v621000 (fuel system, gasoline). The failure mileage was 115,000. The VIN was not available.

9 Other Fuel System Pump problem

Failure Date: 01/27/2016

While excelerating from a red light my car went into "limp mode" and lost most of its power. I could not drive faster than 40 mph or 2400 rpm. I contacted vw dealer and they instructed me to drive the vehicle in which was only 8 miles from my house. Enroute to dealership my car lost all power and shut off in the middle of the road. I could not start the vehicle and had to get it towed to the dealership. Upon inspection, it was found that my high pressure fuel pump had failed which caused my turbo to also fail. The fuel in the tank was not contaminated, this was just a failure of the system.

10 Other Fuel System Pump problem

Failure Date: 12/11/2015

Hpfp, high pressure fuel pump failure, in motion on city street stopped running, will no longer start.

11 Other Fuel System Pump problem

Failure Date: 10/21/2015

I bought this car in may 2015 due to the awesome fuel ecconomy paired with supposed great reliability. The high pressure fuel pump went out around October 2015. I was headed to work and the engine started skipping just for a short time. I drove to work without any more issues. When I was leaving work, the engine started running real rough so I pulled over and I heard a squealing/rattling noise from an area around the timing cover. The engine stalled. I started it back up and after maybe 10 seconds it stalled again and wouldn't start back up. I towed the car to a vw specialist shop and they diagnosed the issue as a failed high pressure fuel pump and requiring replacement of the entire fuel system. I had the car towed to a vw dealership and they're diagnostic was the same. They sent out a fuel sample and it failed for lubricity. I expected vw to cover this since this was a known vw issue. The car sat at a dealership for over a month before having to tow it back home. The repair will cost around $5,600. I would fix it myself but the parts alone can be $3,000 to $4000. I purchased this car in may 2015, so only got to drive it for five months. I have lost all faith in the reliability as well as the confidence that vw will fix any issues that are due to faulty parts. There have been several cases with faulty high pressure fuel pumps from 2009 to present. There was an investigation before. . Read more...

12 Other Fuel System Pump problem

Failure Date: 08/20/2015

The car lost power while going uphill and would only reach speeds of about 20mph on a 40mph road. The car check engine light had come on about a month before. I was told there was a problem with the high pressure fuel pump and it would need to be replaced but the car would be safe to drive until it stopped powering up to top speed.

13 Other Fuel System Pump problem

Failure Date: 06/28/2015

While driving car stalled and the glow plug light camp on, luckily we were on our street and not in high traffic area. Car will not start and being told that we have metal pieces in our engine. 8500 fix for a 2010 car this should be covered under some sort of recall or warranty if these high pressure fuel pumps are faulty.

14 Other Fuel System Pump problem

Failure Date: 06/28/2015

My 16 year old daughter was driving our 2010 vw Jetta clean diesel tdi on the interstate at 65 mph when suddenly the glow plug light came on and there was loss of power; she pushed down on the accelerator but to no avail. As the car slowed down, she was able to take the nearby off ramp and get car to the side of the road. By the time the car was coasting to the side of the road there was a total loss of power - steering, brakes, everything. The car was towed to the local vw dealership where they informed with the high pressure fuel pump had failed and it would cost $8,000 to repair. The Volkswagen approved misfueling guard was installed at the local vw dealership soon after we received a letter from vw regarding it. A week prior we had received in the mail from vw their hpfp warranty extension letter. However our car is at 131,000 miles. We contacted the vwoa customer care group and explained our case asking them to cover the cost of the repair. We had purchased the extended warranty from the vw dealership at the time of purchase. We even pointed out that we had been loyal vw customers over the years - having previously purchased a Jetta, passat and beetle and my wife's family has a long history of vw purchases. Vw response was there was nothing they could do for us as the warranty only went up to 120,000 miles and we were over it. It appears being a loyal vw customer is not worth anything to vw. We have appealed several times but kept getting the same response - nothing they could do and they have now refused to forward up our case up in the vwoa organization. We have put nothing but diesel into the car and urge the NHTSA to issue a recall on the hpfp. It seems to me that a part that costs less than $1,000 can cause $8,000 in damages is poor engineering design. One expects better and for a diesel engine to last at least 200,000 miles.

15 Other Fuel System Pump problem

Failure Date: 06/22/2015

While driving in middle lane of the freeway my 2010 volkwagen Jetta tdi lost power and and engine light came on. Vehicle was almost struck by traffic while making my way to the right side of the road. Car was towed to local repair shop where I learned that the vehicle's high pressure fuel pump had failed. After researching this issue I learned failure this happened frequently 2009 - 2010 tdi clean diesel vehicles and information about this problem is well documented. This issue needs to fixed before a serious injury or death occurs.

16 Other Fuel System Pump problem

Failure Date: 06/12/2015

While traveling eastbound on interstate 82 in washington our 2010 Jetta experienced a safety-related malfunction; the "glow plug" lamp illuminated, then the "service engine now" lamp illuminated, followed by an immediate complete loss of power and the engine shut off. After coming to a stop, the engine was able to be re-started and the vehicle was "limped" with limited power to within a mile of overturf Volkswagen in kennewick, washington. There the engine experienced another total loss of power and was unable to be re-started. The vehicle was towed to overturf Volkswagen and we were informed that the "high pressure fuel pump" had experienced a catastrophic failure, resulting in metal shavings from the pump entering the fuel system, clogging the fuel injectors, and starving the engine of fuel. We were informed that this issue is a design flaw and is well known to Volkswagen, but were told that our vehicle was not qualified to have this "warranty issue" resolved at Volkswagen's expense because of the vehicle's "rebuilt" branded title. It is my understanding that this pump failure is occurring only in vehicles equipped with this particular pump, and Volkswagen has been replacing them on vehicles that are past their warranty period, at no cost to the consumer. I see this issue as a safety issue, not a warranty issue, due to the complete loss of engine power that can occur without warning at highway speeds. I see no difference between "clean titled" vehicles and "rebuilt titled" vehicles and the chance of this pump failure occurring without warning. I would like to have this issue resolved at Volkswagen's expense, due to the design flaw of the vehicle's high pressure fuel pump. Thank you.

17 Other Fuel System Pump problem

Failure Date: 06/06/2015

Highway driving, glow plug light started flashing, started losing power, then stall. Managed to coast off onto an exit ramp. Mechanic towed, found battery/alternator fine, fuel pressure fine, suggested dealer repair. Vw dealer says entire fuel system needs replacing: hpfp, fuel lines, etc. Noted NHTSA investigation pending on Volkswagen fuel pump problems for similar make, model, year: NHTSA action number :ea11003.

18 Other Fuel System Pump problem

Failure Date: 05/02/2015

The car started to make a strange sound and shortly after lost almost all power then stalled out. The glow plug light was flashing which indicates a significant problem. It restarted but still had no power. I pulled over to the side of the road where it stalled again and now would not restart. I had the car towed to my mechanic where they found that the hpfp high pressure fuel pump had failed. When it failed it self destructed putting metal shavings throughout the fuel system. Vw's recommended repair is to replace the entire fuel system at a cost of over $8000. This vehicle has been meticulously maintained and has never been misfueled.

19 Other Fuel System Pump problem

Failure Date: 03/08/2015

While driving, glow plug indicator flashed rapidly, indicating engine malfunction. Car experienced a reduction in power. After parking in parking lot, car started up and appeared initially ok, but then experienced total engine failure after driving <300 feet. Car was towed to mechanic. Mechanic indicates that metal fragments/flakes were found distributed throughout fuel system/engine, consistent with failure of high pressure fuel pump. Mechanic stated that this condition was consistent with pictures/description found in technical service bulletin 23 14 03.

20 Other Fuel System Pump problem

Failure Date: 03/01/2015

Engine stalls out as if it is getting no fuel. It happens when it is stationary, in motion and on city streets on occasions and very dangerous. Seems like something wrong with the fuel pump.

21 Other Fuel System Pump problem

Failure Date: 02/06/2015

Vehicle lost power and went into limp mode, dash said service engine. Car died a few minutes later as I tried to limp it to the dealer and it would not restart. I had to tow the vehicle at my own expense but Volkswagen did pay for a completely new fuel system. Cause of the problem was a failure of the diesel high pressure fuel pump. . Read more...

22 Other Fuel System Pump problem

Failure Date: 01/20/2015

My husband left for work and got about 1/4 mile from the house and was not able to accelerate above 30 miles per hour. The glow plug light was flashing along with the engine light. My husband went about a mile total before returning home. He let the car sit for about an hour and tried to start the car. The car would not turn over and the glow plug light was flashing but not the engine light (this time). After several more attempt to start the car it started back up. He decide to drive it to the dealership, where we purchased it, to diagnose the problem. The dealer ship is 30 miles from our house. He made it about 20 miles and the car died while making a turn at a stop light. The light turned red, as my husband was still trying to start the car. It was stalled in the middle of the intersection. I was following my husband in another car and had to stop in the middle of the road with my hazards on so cars would not hit us and go around. After several tries of starting the car he was able to get it started just long enough to pull to the side of the road. The car died again. At this point we had to push the car to a parking spot (down a dead end road) and call a tow truck. The car was towed to the car dealer ship that we purchased the car. It has been at the car dealership over a week with with no news other than the high pressure fuel pump is bad and shrapnel has gotten into the engine.

23 Other Fuel System Pump problem

Failure Date: 12/17/2014

I started the morning of 12/17/2014 just as I do every morning: went out to my car, turned the key over to warm the glow plugs, and started it up. As I proceeded to pull out of my driveway, I did not notice anything unusual. About 50 feet down the road on a slight grade, my car just cut off. There were no warnings whatsoever. The glow plug light flashed, along with a "service engine" indicator. Since I was on a slight grade, I was able to roll backwards and, with struggle, turn the wheel and back into my driveway. This was a safety issue primarily because at any moment someone could have not realized I was stopped in the middle of the road and slammed into me. I was honestly frightened for my safety and well-being. This is a well known high pressure fuel pump issue.

24 Other Fuel System Pump problem

Failure Date: 11/19/2014

I was driving my 2010 Jetta sportwagen tdi on a two lane state road at 45mph. The car was fueled two days prior with diesel (I am the original owner and have never misfueled) purchased at the fort knox army air force exchange services station. The car's glow plug caution light illuminated and an audible chime sounded as the rpm dropped to between 1000-1400 and an immediate deceleration occurred in traffic. The car would not accelerate and the engine shut down approximately 100 meters later. I had to push the vehicle to a gas station in order to clear the roadway. Vehicle was towed via flatbed to Volkswagen dealership for troubleshooting. The service technician informed me that the high pressure fuel pump failed and sent metallic shavings/material through my fuel system and that the repairs will be very costly. Researching further regarding the materiel failure revealed that there is a systemic problem with hpfp failures in model year 2009-2010 Volkswagen golf and Jetta tdi vehicles. At this time, I do not know if this costly repair is going to be covered by Volkswagen of America under warranty for a faulty pump. The failure did not occur due to any fault of my own and I am thankful that it did not happen with passengers at higher speed in more traffic due to the immediate loss of power to my drivetrain.

25 Other Fuel System Pump problem

Failure Date: 11/08/2014

I enjoyed this car for the first year from then on nothing but constant problems. The daul mass flywheel, the diesel particulate filter #1 at 98000 miles with a con artist service manager at lagdon vw in vernon CT. Telling me I needed another one 3 weeks later and it was my fault and not covered with vwoa standing by the dealer I took the car to a non vw repair shop and they laughed when I told them my story and had the diesel particulate filter fixed in 10 minutes with no charge. The car passed state emissions with no problem. The high pressure fuel pump went. Now with 6 payments left it needs too much to list and I may default on loan because of constant money spent on repairs. The credit union says thay may stop financing vw tdi's because of all the complaints and defaults.

26 Other Fuel System Pump problem

Failure Date: 10/24/2014

The car stalled going down the road in traffic as I lost power steering and braking. Almost caused a wreck except I pulled the emergency brake. The engine codes pulled were p0191 and p0087. This led my mechanic to discovering this is a well known issue for these 2010 Volkswagen tdi's where the high pressure fuel pump fails. Since this fuel pump has a known high rate of failure I'm wondering what Volkswagen is going about it. Please contact me at 513-417-9435 if they are offering assistance or let me know what to do next.

27 Other Fuel System Pump problem

Failure Date: 09/19/2014

While driving 60 mph on highway 95 in needles California the glow plug light came on and began to flash. Cruise control disabled and the speed of the vehicle began to decrease. No power could be felt when pressing the accelerator pedal and the engine rpm began to fall. Vehicle was placed into neutral and coasted to side of the road. After complete shutdown the vehicle would not restart, unable to drive. Had vehicle towed by aaa to the nearest vw dealer in henderson nevada and problem was diagnosed as high pressure fuel pump failure (hpfp). Fuel pump was damaged and metal debris from the pump was sent into the fuel delivery system and returned to the fuel tank. All fuel related parts will require replacement and/or cleaning to remove debris. The vehicle required parts that took approx 3 days to obtain and additional days to complete the repair.

28 Other Fuel System Pump problem

Failure Date: 09/17/2014

On my way home from work I was cruising down at the interstate with the car on cruise control. Everything was fine the first 45 minutes of driving then all of a sudden my glowplug light illuminated and started flashing meaning engine malfunction. My vehicle started losing speed all of a sudden on the interstate which could have easily caused a crash. Luckily I pulled the vehicle over on the side of the road and the vehicle just stalled out on me. Now Volkswagen is saying the high pressure fuel pump sent metal shards into the fuel system and it all needs replaced and they will charge me 8000 dollars. I cannot be blamed for the failure of a fuel pump on a car with 40000 miles. I never allow the tank to go below 1/4 of a tank. There have multiple reports of peoples high pressure fuel pump going out and sending metal shards into the fuel system. This is very dangerous and could get someone very hurt or could possibly result in death. Something needs to be done about this.

29 Other Fuel System Pump problem

Failure Date: 09/16/2014

While driving the 2010 Jetta sportwagen tdi the glo-plug light came on with a check engine now warning. Dealership was called and they said bring it in for inspection. Two miles later the car quit running while stopped at a traffic light. Car was towed to dealership who called and said that the high pressure fuel pump - hpfp - had experienced a catastrophic failure and metal was present in the fuel system. A day later vw agreed to repair the car even though well outside of the warranty period. Early in the life of the car, the fuel pump located under the parking brake handle failed. After the first fuel pump failure a fuel injector failed, followed by 2 more fuel injector failures. The hpfp failure was the final failure in the fuel system.

30 Other Fuel System Pump problem

Failure Date: 08/20/2014

Traveling south on hwy 101, 55 miles north of san louis obispo, CA at an approximate speed of 65 mph,the engine lost power, and the vehicle came to a stop. The engine could not be restarted. The vehicle was towed to perry Volkswagen in san louis obispo, CA. The vehicle was diagnosed as a failure of the high pressure fuel pump sending slivers of metal throughout the fuel system. The service representative stated that this was not an uncommon issue with the turbo diesel model and that they currently have two vehicles in their shop with the same issue. We have always fueled the vehicle with lower sulfer diesel fuel in California and have never fueled the vehicle with gasoline. Vw previously had a recall to install a "device" to prevent fueling with gas nozzles from the service station pumps. The service representative indicated that vw knows of the problem and will fix the vehicle at no charge. We also have a 2009 vw Jetta tdi that experienced the same problem in June 2014, which was repaired at commonwealth vw in santa ana, CA. I am reporting that incident in a separate report. It is my position that vw should be recalling all of these vehicles to fix the problem before it happens rather than fixing one at a time after it happens; exponsing consumers to potential fatal accidents on highways.

31 Other Fuel System Pump problem

Failure Date: 08/19/2014

Had driven just a few miles and was coming up to a stop at a major intersection in heavy traffic. Glow plug light lit for a second and engine immediately stopped. Engine would crank, but would not start. Have been told the problem is the high pressure fuel pump. I drive long distance in this car at all times of day. The car died immediately, leaving me in the middle of the street. Very dangerous.

32 Other Fuel System Pump problem

Failure Date: 08/14/2014

Failure of the high pressure fuel pump in a vw Jetta sportswagen tdi. Volkswagen made the repairs under warranty, for which I am appreciative. However, I am concerned it will happen again.

33 Other Fuel System Pump problem

Failure Date: 08/09/2014

The contact owns a 2010 Volkswagen Jetta. The contact stated that the fuel pump failed while driving at various speeds. The vehicle was taken to a dealer where the technician diagnosed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 33,700.

34 Other Fuel System Pump problem

Failure Date: 07/25/2014

While on the freeway the car lost all power and died. The codes indicate that it is the fuel pump. This seems to be a common issue on the tdi engines. 000135 - fuel rail/system pressure p0087 - 000 - too low freeze frame: fault status: 01100000 fault priority: 2 fault frequency: 1 mileage: 140659 km time indication: 0 date: 2118. 14. 04 time: 01:27:53 freeze frame: rpm: 2208 /min inj. Quantity: 21. 7 mg/str (no units): 5. 0 pressure: 1400. 0 bar pressure: 1112. 0 bar temperature: 52. 2â°c tank cont. : 24. 4 l.

35 Other Fuel System Pump problem

Failure Date: 07/24/2014

I was driving my vw on a 3 lane road when the glow plug light began flashing and about 2 minutes later the car engine shut off and would not restart, which left me in the middle lane blocking the evening rush hour traffic on a very busy road. The vw service shop tells me that the fuel pump broke and there is metal in my fuel filter. I have always fueled with diesel from shell and I can obtain all of my receipts to prove it since I always use my credit card to pay for fuel.


Other Other Fuel System related problems of the 2010 Volkswagen Jetta


Safety Ratings of Jetta Cars
Fuel Economy of Jetta Vehicles
Jetta Service Bulletins
Jetta Safety Recalls
Jetta Defect Investigations