Other Fuel System Pump problems of the 2010 Volkswagen Jetta - part 2

88 problems related to other fuel system pump have been reported for the 2010 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Volkswagen Jetta based on all problems reported for the 2010 Jetta.

36 Other Fuel System Pump problem

Failure Date: 07/24/2014

I was traveling in rural alabama and my engine failed; I pulled over and it would not crank. It is currently n the shop. Fuel pump failure.

37 Other Fuel System Pump problem

Failure Date: 07/13/2014

Car in shop for approximately 11 days. Although car out of warranty, fixed with authorization from vw of America as a "warranty" repair at no charge to me. Bad fuel not an issue (tested). Hpfp and all major fuel systems/lines cleaned or replaced. High pressure fuel pump failure.

38 Other Fuel System Pump problem

Failure Date: 07/04/2014

The car lost power and could not drive faster than 20 mph, drove if off of the highway and into a gas station where the car died and could not be restarted. Towed it to a Volkswagen dealer, they reported it was a fuel pump failure and that the entire fuel system would need to be replaced at a cost of $6100. 00.

39 Other Fuel System Pump problem

Failure Date: 06/18/2014

Driving and glow plug light started flashing on dash and lost power (max about 40 mph). Pulled over and turned off vehicle. Started again, glow plug light went away and vehicle still not at full power (max about 40 mph). Then, a solid glow plug and check engine light came on and vehicle died. Vehicle would not start. Mechanics diagnosis: high pressure fuel pump (hpfp) failure (disintegrated) and metal pieces contaminating the entire fuel system.

40 Other Fuel System Pump problem

Failure Date: 06/16/2014

2010 vw Jetta sportwagen tdi. Car lost power at highway speeds. "glow plug" indicator illuminated and hud displayed "service immediately. " was able to safely pull over to shoulder. Car would not restart. Had to be towed to nearby dealership. Informed today that high pressure fuel pump (hpfp) had failed and would be covered under extended warranty. Will be without car for 5-10 days. Car is located 1 hour away from home. Rental car was offered, but I would have to get out to dealership to pickup. This is the second occurrence of hpfp failure on vehicle. Similar occurrence (loss of power on highway) happened on March 24, 2011. Again, car was stuck in dealership far from home.

41 Other Fuel System Pump problem

Failure Date: 06/13/2014

Upon changing the fuel filter, the mechanic noted that there were visible metal particles in the filter housing. This is the second fuel filter change to show metal filings. Two different certified mechanics noted that this is a symptom of high pressure fuel pump failure and if the fuel pump fails at high speed it could be a safety hazard. Volkswagen refuses to proactively replace the failing fuel pump.

42 Other Fuel System Pump problem

Failure Date: 05/31/2014

My 2010 Jetta sportswagen tdi diesel stalled while moving from a driveway onto a residential street. There was no warning of imminent disablement except for a 5 seconds of engine "sputter". The weather was warm and dry, and the battery had just been replaced. The vehicle was trucked to the vw dealership in cerritos CA. The service manager seemed to sense the nature of the problem, and the car was inspected by a vwoa representative on the following business day. Metal contamination was found in the fuel system. The fuel system was replaced, including the fuel pump, after one extra day of waiting for the delivery of the necessary parts. Although the vehicle was out of warranty, vwoa approved the repair at their expense. I feel that this type of abrupt engine failure is a serious safety issue that could have caused a crash if it occurred on a more heavily traveled roadway.

43 Other Fuel System Pump problem

Failure Date: 05/16/2014

Summary: while driving on the highway in the high speed lane in traffic at night in a unlit area of rt 84 in willington CT. Going to pickup my teenage daughter and her 2 friends after a concert car without warning lost all power. I had to navigate through 3 lanes of traffic without power steering or power brakes to the breakdown lane. I made it to the breakdown lane but ended up close to the road in a rural dark unlit part of the highway. The car would not restart and had to be left leaving me stranded late at night and I am disabled with diabetes and several other serious health issues. I could feel my blood sugar was dangerously low with nothing in the car to stablize it. I had problems contacting help because of the time of night and lack of cell service in that area. Upon further investigation it was found that the problem with the car was the high pressure fuel pump exploded sending metal throughout the entire fuel system. I think it is unaceptable for this to happen without warning. My daughter and 2 friends were also stranded 60 miles away in worcester MA. Vw is aware of many thousand of this same event but won't recall. I think the ntsb should demand a recall. I am sure people have died and been seriously injured in similar events. Cost of repair $11,000. 00 or more to replace the entire fuel system. I called vwoa for support and they said they wouldn't cover the repair. I then called the dealer who sold me the car vw of hartford CT. And they were rude as they told me I would have to pay for any repairs. I am low income and with my health issues I thought this car would outlive me. I don't have the money to fix this and I shouldn't have to. Vw is covering these issues even out of warranty to qiet the ntsb but won't cover mine the poor disabled man.

44 Other Fuel System Pump problem

Failure Date: 05/16/2014

While driving on the highway in the high speed lane in traffic at night in a unlit area of rt 84 in willington CT. Car without warning lost all power. I had to navigate through 3 lanes of traffic without power steering or power brakes to the breakdown lane. I made it to the breakdown lane but ended up close to the road in a rural dark unlit part of the highway. The car would not restart and had to be left leaving me stranded late at night and I am disabled with diabetes and several other serious health issues. I had problems contacting help because of the time of night and lack of cell service in that area. Upon further investigation it was found that the problem with the car was the fuel pump exploded in the fuel tank sending metal throughout the entire fuel system. I think it is unacceptable and dangerous for the fuel pump to explode in a tank of fuel without warning. Vw is aware of many thousand of this same event but won't recall. I think the ntsb should demand a recall. I am sure people have died and been seriously injured in similar events. Cost of repair $11,000. 00 or more to replace the entire fuel system.

45 Other Fuel System Pump problem

Failure Date: 05/12/2014

I had what appears to be a fuel system failure. I was turning left after stopping at a red light. I was traveling at @20 mph. 100 yards down the block, the engine lost power, the check engine light came on, as did the diesel coil icon. The car was dead instantly. There was no warning, no gradual failure, no time to get out of the street. Please note, I had my vehicle regularly serviced at the vw dealership, including installing the fuel intake coupling that was the subject of a recall about a year ago. The service manager said there was some bad diesel going around in the county where I live, but when pressed admitted the bad fuel had not been traced to any particular brand, but had appeared randomly. He did say that my entire fuel system would be replaced on vw's dime, even though I am long out of warranty, and that it could take 2 days to a week to perform the service. There is nothing on vw's website about this problem, nor are there reports of bad diesel fuel in the county. The blogosphere has reports of problems in the design of the high pressure fuel pump that causes it to break down and shed bits of metal throughout the fuel system. I am very lucky that this happened at 20 mph on a town street in the middle of the morning and not at 65 mph on a highway with lots of traffic. I am glad vw is covering the cost of repairs. But I have personally recommended this otherwise terrific car to many people, some of whom have chosen to buy it. I am now worried that someone might get dead because of this, especially since vw is evidently only correcting this design problem after an entire system failure. I am also unable to confirm that vw engineers have redesigned the fuel pump that they are in theory installing in my car as a repair. Do you have any information?.

46 Other Fuel System Pump problem

Failure Date: 04/29/2014

Vehicle indicated a check engine light, and flashing glow plug indicator. Driving vehicle to repair shop, and vehicle suddenly stopped in traffic and would not restart. Very dangerous situation as morning traffic was heavy and aggressive. Managed to get vehicle to side of the road without injury or property damage. Vehicle towed to dealership. Preliminary evaluation is failed high pressure fuel pump.

47 Other Fuel System Pump problem

Failure Date: 04/17/2014

2010 Jetta sportswagen tdi April 2012 - 50k miles - fuel pump system failure. Vw found metal shards throughout whole system, all had to be replaced. Cost over $7,000 paid for by vw. Fuel was tested and found no fault of driver (I. E. , no gas). Faulty fuel pump. February 2014 - 97k miles - second fuel pump failure. Same issue, metal shards through entire system, all had to be replaced. Cost over $8,000 paid for by vw. Fuel tested again and no fault of driver. Had to tow our car home from vacation several hours away. There should be a recall for these cars. It's dangerous to have your car stop working all the sudden, and it will leave you stranded. Not to mention, you can anticipate it happening every 50,000 miles. Not a dependable car.

48 Other Fuel System Pump problem

Failure Date: 04/04/2014

I was driving home with my 5 year old daughter in the back seat. As I appproched a blind curve on hwy 133 in brunswick county nc, my car shut off and the diesel fuel light came on. I was almost hit by two vehicles behind me at the time because I reduced speed and they could see well inside the curve. I had it towed to the mechanic and he indicated that it looked like a high pressure fuel pump failure. He said this was an ongoing problem with Volkswagen. It could have cost me my life. . 2010, Jetta tdi.

49 Other Fuel System Pump problem

Failure Date: 03/05/2014

2010 Jetta tdi (diesel) stalled while driving slowly on residential roads and would not start again. Car was towed to dealership where metal fragments were found throughout fuel system due to failure of high pressure fuel pump (hpfp). Vw of America paid for entire fuel system to be replaced (~$7000). Owner is sure that vehicle was filled with correct fuel.

50 Other Fuel System Pump problem

Failure Date: 01/06/2014

Note to engineers investigating 2009-2010 vw Jetta high pressure fuel pumps: I am a semi-retired automotive engineer that investigates insurance claims. I currently have one of these issues with metal flakes appearing on the filtering screen for the hpfp located under the pressure transducer. Obviously, this issue has been building for some time in order for this amount of metal flakes to accumulate (vehicle would barely run--idled to dealer). This is not affecting just vw's. I see the same issue in Dodge, gm, Ford, Audi, and many other models. The problem lies with the ultra-low sulfur fuel. Sulfur is a lubricating molecule under high pressure applications. Problems began cropping up after switch to ultra-low sulfur fuel. The older low-sulfur fuel would still lubricate. The fix is to either harden the pump faces to a much higher degree such that no lubrication is required. Or, add a 5% mix of biodiesel to the petrodiesel to restore lubricity to fuel. Some additives also accomplish this same lubricating effect. I have now handled around 40 cases of differing makes where this same issue crops up. However, I only see the cases where an insurance claim is filed with an insurance carrier. In all cases, I go back to the station where the customer fuels the vehicle to obtain sample. This is to rule out contaminated fuel being dispensed at a filling station. So far, no contamination found from filling stations.

51 Other Fuel System Pump problem

Failure Date: 10/19/2013

The contact owns a 2010 Volkswagen Jetta. The contact stated that while traveling 65 mph, the vehicle suddenly lost acceleration power. The contact also mentioned that fuel was smelled. The vehicle was taken to the dealer where it was found that the high pressure fuel pump had failed. The vehicle was being repaired. The manufacturer was contacted about the failure. The failure mileage was 58,000. The VIN was unavailable.

52 Other Fuel System Pump problem

Failure Date: 10/02/2013

While I was driving, I heard a loud whining sound coming from the engine compartment. The sound was directly related to my depressing the accelerator. I pulled over and was unable to see a problem with belt or oil level. I resumed driving to recreate the sound and noticed the vehicle was sluggish and unresponsive in terms of acceleration. While I was traveling at approximately 65-70 miles per hour, the vehicle jerked and seemed to lose power. I was in heavy traffic at the time in the number one lane and noticed that the engine had completely stalled. Multiple vehicles had to make evasive maneuvers as I drove to the closest shoulder of the road. I was unable to start the vehicle again once I pulled to the side of the road. This is major issue in the design of the high pressure fuel pump and poses a safety risk to those driving gut vehicles at speed.

53 Other Fuel System Pump problem

Failure Date: 10/01/2013

I was driving on the highway and the check engine light came on. The vehicle would not hold speed or accelerate. I pulled off the highway and the vehicle stalled out and would not restart. We replaced the high pressure fuel pump and fuse box. The car still will not start after a new fuel pump and fuse box, and we have been told that the wiring harness needs to be replaced.

54 Other Fuel System Pump problem

Failure Date: 09/28/2013

Tl- the contact owns a 2010 Volkswagen Jetta tdi. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The vehicle was taken to a private mechanic where it was found that the high pressure fuel pump had failed and contained metal fragments. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 50,000. Kmj.

55 Other Fuel System Pump problem

Failure Date: 09/25/2013

Owned my 2010 vw Jetta sport wagon tdi 6sp man since new. It has always had an interment cough & sputter that would happen at any speed or condition, but was very infrequent an non-repeatable. Now however, starting at around 85,000 miles, the cough and stall has become more frequent, causes the glow plug indicator light to flash and the vehicle loses power (goes into limp mode?). This used to all reset when turning off the key. The last time I brought it to the dealer, parr imports in bremerton wa, at 89,802 miles it had p0322 & p0651 fault codes. They suspected an intermittent crank sensor fault and wanted me to monitor. It has progressively gotten much worse, I have now lost power in heavy traffic and stalled in the parking lot puling onto the road and have had to switch vehicles when it would not reset leaving the house. I was compelled to buy the torque application for my android phone to view and reset fault codes. I have not reset the ecu faults at least 4 maybe 6 times and now, at around 92,000 miles, it shows 5 codes and won't reset: p0322: ignition/distributor engine speed input circuit no signal, p2127: throttle/pedal position sensor/switch e circuit low input, p0193: fuel rail pressure sensor circuit high input, p0651: unknown code - more information may be available on the web, p0300: random/multiple cylinder misfire detected. My internet research suggest the high pressure fuel pump (hpfp) may be an issue with vw blaming it on gasoline contamination, however I have records and receipts confirming I always fuel with diesel from a major distributor.

56 Other Fuel System Pump problem

Failure Date: 09/23/2013

I was driving at highway speed and the car immediately lost power. A semi almost rear ended me because I lost speed so quickly. I lost control of the vehicle and had to fight the steering wheel to get off the road as the steering got extremely tight. I had the vehicle towed to the dealer and they identified the high pressure fuel pump as failing.

57 Other Fuel System Pump problem

Failure Date: 09/08/2013

After a long drive (about 300 miles) and dinner, I was pulling out of the parking spot and suddenly the glow plug light came on and a notice for the check engine light then the car stalled. I tried starting it and it ran about 1 minute then stalled again. I started it a third time and managed to get the car about 100 feet before it stalled. I could not restart. Had it towed to the dealership. The high pressure fuel pump was gone and associated damage done to the tune of about $6000. Am currently requesting that the repairs be paid for by vw. I always use diesel fuel and never put any gasoline in my car and can back this up with documentation. I filled up the tank about 70 miles up the road and there's no way it could have run that far on gas. I've owned diesel cars for most of my driving life. I am lucky this didn't happen on the freeway or remote location.

58 Other Fuel System Pump problem

Failure Date: 08/28/2013

I was driving down a residential street, and suddenly the engine light came on and the car completely shut down. I was able restart the engine, but could only drive for about 5 yards before the car stalled out again. Dealership says this is a fuel pump failure, and I see many reports of this with the Jetta tdi model for 2010.

59 Other Fuel System Pump problem

Failure Date: 08/21/2013

While driving on the freeway at about 75mph the vehicle suddenly lost power and was difficult to get it to stay at 20mph while attempting to change lanes and get to the side of the freeway. Once safely off to the side of the road the vehicle would not start. The vehicle was towed to closest vw dealer and although it is 60k miles out of warranty vw covered the repair. . . . "found low fuel system pressure stored in ecm and metal in fuel metering valve. Replaced fuel system and clean fuel return & supply lines. Drain fuel and replaced fuel pump due to excessive metal in. . . ".

60 Other Fuel System Pump problem

Failure Date: 08/15/2013

This is a turbodiesel (tdi) sportwagen model. Driving at night on 2 lane county road suddenly lost power, stalled in traffic lane and would not restart. Check engine light came on when it stalled. No prior warning of problem. Local service found metal particles from internal failure of high pressure fuel pump. Vehicle will have to be towed 50 miles or more for evaluation by Volkswagen. Estimated repair cost $3,000 to $4,ooo to clean or replace contaminated components. Note: appears to relate to NHTSA ea11003.

61 Other Fuel System Pump problem

Failure Date: 08/07/2013

Vw Jetta sportswagen tdi 2010 53,000 miles. On Aug 7, 2013 at approximately 16:20, while stopped at a traffic signal, engine begins to run slightly roughly, but not sufficient to be of concern. Accelerate from traffic signal towards onramp to i195. Suddenly engine dies (before onramp). Coast car into parking lot at side of road. Total time from beginning of rough idle to engine shutdown was about 10-15 seconds. Had failure occurred on interstate i195 or i95 during rush hour, this would have been a dangerous condition -- possible stranding of car in a travel lane or dangerous crossing in front of faster moving traffic to reach shoulder. Called for tow and car towed at about 19:00 to vw dealer - west broad Volkswagen in richmond va. Dealership is closed so leave car at dealer. Spouse drives from home about 100 miles to pick me up. Reach home by 23:30. On Aug 8 dealer diagnoses as a failed high pressure fuel pump (tdi diesel engine) with metal particles thoroughout the fuel system. Vwoa tech line indicates that entire fuel system needs to be replaced. Car is out of warranty, but dealer asks vwoa to cover part or all of cost. On Aug 9 vwoa approves repair and agrees to pay in full. Work completed on Aug 12.

62 Other Fuel System Pump problem

Failure Date: 07/04/2013

2010 Jetta tdi. While driving, high pressure fuel pump failed causing major engine damage due to metal shavings in fuel system. Volkswagen used the contaminated fuel excuse but covered the near $5000 repair bill.

63 Other Fuel System Pump problem

Failure Date: 07/03/2013

Routine fuel filter replacement revealed metal flakes in the fuel filter indicative of fuel pump failure which could lead to engine failure at speed. Vehicle: 2010 Jetta tdi sportwagon (diesel).

64 Other Fuel System Pump problem

Failure Date: 06/21/2013

Vehicle failed after it was driven 200 miles post fill-up. The car was filled with diesel fuel in the morning prior to commuting into st. Petersburg and back to st. Cloud, FL, 206 miles round trip. We went out to start the car again and it would not start, and said service now. My wife, who drove the vehicle during the day reported no power losses or irregular behavior while she was driving the vehicle. Vehicle was towed to david maus vw where the tech found metal shavings in the fuel filter and diagnosed as high pressure fuel pump failure due to contaminated fuel. We have receipt from fill up in the morning showing diesel fuel purchase.

65 Other Fuel System Pump problem

Failure Date: 06/12/2013

Tl- the contact owns a 2010 Volkswagen Jetta tdi. The contact stated while stop at a stop light an abnormal noise could be heard coming from the engine without warning. The contact stated that the vehicle hesitated prior to the engine failure. The vehicle had to be towed. The vehicle was taken to the dealer they confirmed the vehicle's engine was defective due high pressure fuel pump relay and that needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue. The vehicle failure mileage was approximately 10,000. Kh.

66 Other Fuel System Pump problem

Failure Date: 05/16/2013

Driving at 40 miles per hour, as I accelerated to pass on the left, the car went into limp mode and accelerated in slow motion, it took about 1/2 mile to get up to 45 mph. Then I noticed the dashboard light came on while I was still driving, now attempting to get on to the interstate. Accelerating at abnormally slow speeds, it took about a mile to get up to 60. I then determined from the manual that the light was a "glow plug" light. I called the dealer and they informed me I could continue driving the car, but I should bring it to them right away. The car drove for approximately 6 miles, at which time the red battery light came on, and the car completely died. I had to cross two lanes of travel in order to get to the shoulder of the road. By the time the tow truck came, my local dealer was closed, and I was forced to call a local repair shop owner that works on nothing but vws and Audi's. (this shop is trusted, and has worked on my vehicles for 8+ years). He diagnosed it as fuel pump problem, and confirmed that it was only diesel in the tank. I contacted vw USA, who wanted to take no action and stated that there was no restitution, nor would they take any action unless inspected and diagnosed by a dealer. Sadly, vw obviously is aware they have a reoccurring problem, and this pump seems to be either on back-order or horded by the dealers, thus made unavailable. At the current time, my local repair shop is working diligently to find a pump somewhere in north America.

67 Other Fuel System Pump problem

Failure Date: 05/03/2013

Tl-the contact owns a 2010 volkswagon Jetta tdi. The contacted stated while driving 5 mph the vehicle stalled without warning. The contact was able to restart vehicle. The vehicle was towed to dealer where it was confirmed that the high pressure fuel pump had failed. The manufacturer was notified. The vehicle was being repaired. The approxiamte failure mileage was 67,000. St.

68 Other Fuel System Pump problem

Failure Date: 04/23/2013

Engine stalled and shut off while I was at a 4-way stop sign. Car was towed to vw specialist center and was determined that tdi fuel pump and injector system had failed. Vw specialist determined that this is a common event with tdi fuel systems. Fresh diesel fuel was fueled in my vw and drove for 6 miles to when engine stalled occured. Vw specialist investigated and determined there was no cross contamination of diesel fuel, with water or gasoline. Diesel fuel was 100% diesel in fuel system.

69 Other Fuel System Pump problem

Failure Date: 04/16/2013

2010 vw Jetta tdi's check engine and glow plug lights went on. Vehicle error code read p0087. Vehicle entered "limp mode" and turbo stopped functioning. Towed vehicle to vw dealership for diagnosis suspecting imminent hpfp failure at my cost. Paid the dealership $100 to diagnose the vehicle. Dealer determined it was a secondary fuel pump issue, repaired the pump, and cleared the code, which cost me approximately $760. Within 2 hours of picking up my vehicle, the check engine and glow plug lights went back on, vehicle entered "limp mode" and then completed stalled. The vehicle would not re-start. Vehicle was towed back to vw dealership, this time at their cost. Dealer provided me with a rental car, at their cost. One day later, dealer diagnosed issue as a catastrophic high pressure fuel pump failure (hpfp). Due to the disintegration of the hpfp, shards of metal entered the engine and fuel system. The dealer informed me that a large portion of the vehicle's fuel system would need to be replaced as a result of this hpfp failure. While the vehicle is not under warranty any longer, vw chose to cover the repair (perhaps it is due to fact that I brought the vehicle in and made them aware of my suspicions, yet they chose to slough off my diagnosis). From the number of complaints that I have read about this same issue occuring to countless others, vw is clearly aware of the issue, and should most certainly recall this vehicle for this issue.

70 Other Fuel System Pump problem

Failure Date: 03/05/2013

Idiot lights came on, knocking sounds from engine, and car stalled. Had car towed to dealer. Dealer basically replaced entire fuel system. Appears that fuel pump disintegrated and sent metal chips into injectors. Car serviced at pacific Volkswagen, hawthorne California. Invoice no. 647783.



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