Software problems of the 2010 Volkswagen Jetta

Seven problems related to software have been reported for the 2010 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Volkswagen Jetta based on all problems reported for the 2010 Jetta.

1 Software problem

Failure Date: 11/30/2017

The contact owns a 2010 Volkswagen Jetta. While the vehicle was stationary, the vehicle would not start when prompted. Lithia auto store (7063 south virginia st, reno, nv 89511) was made aware of the failure and stated that the vehicle's software needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was approximately 57,000.

2 Software problem

Failure Date: 10/31/2015

Fort two years I have complained to vw dealer that door locks were not working. They never put it on a repair/service form. When I brought the car in, they said the door locks work fine, one just has to pull twice, to exit. But they could not say how to lock all the doors when parking on the street. My door locks have not worked properly since the vehicle was new. I took the bus to the dealer to complain that my keys were locked in the car. They said that was "impossible" and it took me a week and $500. 00 to get my car towed, new keys and resets. I am livid. Doors won't all lock most of the time. Or unlock, most of the time. I believe that not being able to reliably exit a car or lock it when leaving it is a safety issue. This is my second complaint to you about this car, the first time because of software that stalled the car in intersections which had to be federally ordered recall. I think the dealer refused to look into the door locking problems during warranty in hopes that I would return again and again to have locks repaired until I was out of warranty. This stinks. And it is clearly unsafe.

3 Software problem

Failure Date: 09/23/2015

Tl-the contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at approximately 30 mph, the vehicle had stalled. There was a coil warning indicator that had illuminated. The failure occurred on multiple occasions. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the vehicle needed a software update. The vehicle was repaired. However, the part that the technician repaired had caused other malfunctions to the vehicle. The manufacturer was notified of the failure. The failure mileage was 121,000. Kc.

4 Software problem

Failure Date: 09/18/2015

Tl- the contact owns a 2010 Volkswagen Jetta. The contact stated that the manufacturer publicly informed consumers that emission software was cheating and bypassing error codes when the admission test was run. The contact reached out to the dealer. The manufacturer stated a repair of this nor as a formal recall been implemented to fix this issue. The dealer was made aware of the failure. The vehicle was not repaired. The failure mileage was 0. Az.

5 Software problem

Failure Date: 12/28/2011

The car affected is a 2010 vw Jetta tdi. Ever since I've owned the car, it has had an issue with running ruff or stalling out. At 30,426 miles I had the dealer look at the vehicle. They ran a diagnostic and test drive with no issues found. This enough for it to be noticeable, but no symptoms are present. I brought the car in again for the same issue on 12/8/14 at 83748 miles, but this time there was an esp error that flashed in the mdi display and then went away. The dealer could not verify the customer complaint. The service manager also stated that he had a similar vehicle with the same problem and the could also not be diagnosed. At the time the dealer told me that I could have the software upgraded and that would be a charge to me or I could have the injectors changed out and that would be covered under the extended warranty. The were charging according to how they were going to fix the problem, not on the issue itself. Vw sent me the paperwork in April of 2015 to get my money back. The dealer recommended changing the mdi display, but was not sure this would fix the problem. My concern is that there is an issue that Volkswagen cannot diagnose that could possibly turn into a safety issue with thecae stalling.

6 Software problem

Failure Date: 04/27/2011

While driving at 35mph, car stalled out. Battery light flashed, radio etc stayed on, but car had no power at all. Rolled to next intersection, turned car off, and restarted it. Took it to dealer, they said it was a software update, which they then performed. Aug. 24 exiting i95, 65mph, same thing happens, I pressed the gas and the engine was totally dead. Lights and radio stayed on. Once again I rolled to a stop, and restarted the car. Took it to the dealer, they kept it for an hour and said there was nothing wrong with my car. So I took it to another dealer. After having my car for a week they were able to duplicate my problem. Their computers were hooked up to my car at the time, and showed no faults. So they were back and forth with vw tech support, and they are flying in an engineer, and they think it might be the steering control module malfunctioning. They have had my car for two weeks now, I have no idea when it will be fixed, if ever.

7 Software problem

Failure Date: 04/20/2010

My vw Jetta tdi stalled while coming to a stop sign after the clutch was depressed. It did this occasionally during the first year of ownership. After a year of ownership and a dozen or so incidents, the car started to stall multiple times during a one half-hour commute. Twice recently, once on my way to work and once on my way back, the car stalled two and three times respectively. It even stalled on the highway going 65 mph when the clutch was depressed. Usually, it stalls when coming to a red light or stop sign when the clutch is depressed in order to take the car out of gear. At 12000 miles, the engine light came on and off a few times and then remained on. The diesel particulate filter and egr valve were replaced which is highly unusual for a car with such low mileage. Also, after my 20000 mile service the engine light went on again and the dealer replaced the #4 exhaust gas temperature sensor. Before the 20k service I had called the dealer the day I stalled 3 times and reported my engine light went on. I went to the dealer a few days later, Thursday, for the service and the light had gone out by then. The dealer said there was a software update for the ecm to be done in addition to the regular service. I left the dealer after the 20k service only to have my engine light go on again and the car stall again. So I went back to the dealer and that is when they changed the #4 exhaust gas temperature sensor. It did not sound to me like a proper fix for this problem as I believe it could be either an electronic glitch with the ecm or other electrical components or some fuel system problem whereby fuel flow is interrupted when going from load to no load scenarios, I. E. Clutch engaged. Anyhow, I stalled again two miles from the dealer from which I had driven. The dealer says they can't duplicate it or find any codes related to it. They will call vw again.




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