Fuel Pump Problems of Volkswagen Jetta - part 1

The contact owns a 2011 Volkswagen Jetta. While driving 40 mph, the vehicle stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.

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The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving approximately 50 mph, there was a sudden loss on engine power as the electronic throttle control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a fractured high pressure fuel pump and needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage and current mileage was 119,000.

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2009 vw Jetta sportwagen tdi was being operated normally. Partial power loss was encountered and dash indicator lights began to illuminate. Vehicle was able to continue to nearby destination. When driver attempted to start the vehicle again it would not start. Vehicle was towed to local vw dealership. Diagnosis was complete failure of the high pressure fuel pump (hpfp). Entire fuel system was replaced along with hpfp. Manufacturer paid for all repairs. Fuel was tested and no foreign containments were found.

Fuel cut-off/surging when accelerating and tapping noise from engine. Engine is throwing engine codes; a loss of power is present when accelerating. This occurs every time I try to accelerate. This is a known issue with the cam follower and high pressure fuel pump on all 2. 0t fsi motors from vw. My cam follower has a hole in it (have the part) and the high pressure fuel pump is worn down (have the part) because it has made contact with the cam lobe, which has been scarred (have the part). Replacement requires a new cam, high pressure fuel pump, and cam follower. The design however will require constant inspection of the cam follower to avoid major engine failure. All 2. 0 t fsi engines will experience this problem. Volkswagen has a TSB #2015153 dated December 16, 2009 that warns of this problem upon cel light being shown. But by then the damage was done, upon further inspection it had a hole in the cam follower, with severe damage to the cam and high pressure fuel pump. Repair cost was over $2,000. 00. After researching this I found out this is a common problem with this particular motor. So much so that voa extended the warranty to ten years and 100,000 miles just for this exact problem. Unfortunately they used VIN numbers and my VIN numbers is after the cutoff point even though it's the exact same motor with the exact same problem as the earlier VIN numbered cars. They need to cover the affected motor numbers not the VIN numbers.

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The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving 70 mph, the vehicle reduced in speed and stalled without warning. The vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the high pressure fuel pump failed as a result the fuel pump and the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.

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Vehicle staled out with complete loss of power, would not restart. Had car towed to vw dealer, and it took 8 days for them to fix. The high pressure fuel pump failed and contaminated the whole system. It was covered under the warranty but I was lucky I was not on the highway. If the 2010 Jetta wasn't under warranty it would have cost $4660. 22 to fix it.

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The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving 55 mph, the vehicle stalled with the illumination of the engine fault workshop light. The vehicle was taken to the dealer for inspection where they advised that the failure could have been caused by a failing fuel pump. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 38,000. The VIN was unavailable.

Glow plug light came lit on dash and said "service engine immediately. " engine then lost power on interstate (dangerous). When re-cranked, engine was sluggish and would not accelerate above 40mph. Vw service said it was due to a faulty fuel pump.

Car is a 2011 vw Jetta tdi. I was told by the vw dealer that the high pressure fuel pump had fallen apart causing metal to go through the fuel system. I bought the car new in July of 2011. Volkwagen is replacing the entire fuel system but I am concerned that damage may have already been done to the engine.

While driving in the city, the car diesel engine started to loose power and vibrate. The car stalled in the middle of the road with traffic having to stop behind us. We managed to move aside and push the car to a low traffic road. We towed the car to the nearest garage. An initial inspection indicated that the fuel system was damaged, reason for sending it to the vw dealer at clear lake. The dealer told us that vw of America is considering helping us with the repair, quoted between $7,200 to $10,000, and had instructed them to order the parts. Today, however, it was suggested that I could approve the repairs for them to start working on the car and no response was available from the manufacturer. The prognosis is a catastrophic failure of the high pressure fuel pump that released metallic debris into the fuel system. At the moment of the incident the car was barely 15 months old, with 43k miles and properly maintained. It does not go through heavy traffic and only ridden on regular roads. To my question about how could I have avoided this problem, the vw service rep stated that it was a simple mechanical failure.

While driving, our 2009 vw Jetta tdi stalled and stopped in an intersection. When restarted the glow-plug light and check engine light stayed on while the car limped to a stop on the side of the road. We had the car towed to the local vw dealer and was told that the high pressure fuel pump had failed and the total fuel system would have to be replaced do to contamination. I was surprised when the est'd cost of $7,500 to repair my car was presented to us with no offer of help by vw. I was even more surprised when the service writer said that that part has been redesigned a number of times to help deal with this issue,.

First occurance my wife was driving , she called me and said the car was going about 10 or 20 mph. I asked were there any warning lights on the dash that were on she said the service engine soon was on and that was all. She made it home , called the local dealership. We carried the car they said they changed the fuel filter . Broughtthe car home ,it ran fine for a few days then the same thing happened again. The next day I contacted volkswagon assistance for them to tow it to the shop. The car was under the carport , I was going to push it out to go on the tow truck , but it started and ran fine with the acception of the engine light being on. The wrecker carried it to the shop. The dealership called me onjan. 03 2012 and told me the fuel was contanimated with water, and they would have to flush the system($500_+). They called back the next day and said they would have to replace everything in fuel system($8500 +). After some research my car is doing the same things as if the fuel pump had failed. This is a very common thing from what I"ve read on this motor . Thats where were at now.

Driving in heavy traffic at 45 mph the car dash dinged, I looked down and immediately the car lost power. I was almost in multiple accidents as the car slowed rapidly without brake lights (the car engine stopped so suddenly that it took three or four seconds to comprehend the situation and activate hazard lights and take appropriate action) to warn other cars that I no longer have power. Also, to try and move out of harms way was extremely difficult as the car had no engine power. The car was eventually towed to the dealer where they determined that metal from the fuel pump was in the entire fuel system.

Car engine died on the highway. Coasted to side of road. High pressure fuel pump failure. Entire fuel system being replaced. Metal shavings throughout fuel system.

The car is a 2009 vw Jetta tdi clean diesel. While on the new york state thruway at 55 mph, suddenly the car's warning chime sounded, the check engine light came on, the glow plug warning light flashed and the car immediately lost power, and I coasted to a stop on the shoulder. It was towed to the nearest dealer, who replaced the entire fuel system at vw's cost. They said it was the hpfp (high pressure fuel pump) that disintegrated and destroyed the fuel system, from the fuel tank forward.

My wife was driving our 2012 Jetta tdi and it went into limp mode on the highway, losing nearly all power. We took it to the dealer and the problem had gone away. It occured again the next day and we took it in again. They ended up replacing the high pressure fuel pump. My fuel pump did not fail catastrophically as others have, but it still failed. This is a systemic issue with common rail vw deisels and is somthing that I feel should be investigated further and a recall should be issued. I was lucky that my particular pump did not fail catastrophically and just supplied low fuel pressure and that I'm still under warranty, but complete loss of power at highway speeds seems to be a safety concern and vw should definitely issue a recall for this part.

Glow plug light and engine fault workshop light came on as I was pulling into work in a. M. Parked and restarted vehicle, with no further warning lights. I made appointment for scheduled maintainence with dealer. When I left for home that evening the vehicle started ok with no warning lights. While driving down the interstate freeway at 70 mph the same warnings suddenly came back on and vehicle suffered immediate decrease in power with speed down to about 50 mph. I exited the interstate and tried to make it to the vw dealership, but engine shut down when I stopped at stop sign and would not restart. Vehicle was pushed to the roadside by state police and had to be towed. Vw mechanic found that the high pressure fuel pump had failed with excessive metal shavings found throughout the fuel system. A diesel fuel sample was sent for testing and was okay. Dealer had to replace the entire fuel system.

3 miles from home glow light starts blinking. . . . . . Not in limp mode I get home switch off wait. . . . . Take it for a quick spin no more flashing light or problem. Next day drive 130 miles to portland no problem. I then start out for beaverton and the light starts blinking again turn off again starts no problem but then the light comes on again. I then take it to dealer they take a look and replace the tank fuel pump. . . . I then drive it back to portland no problem until almost at my hotel light starts blinking and limp mode. Next day manage to just make it back to dealer they give me a rental and order in a valve or sensor not sure. Car is ready late the next day so I deffer to pick up to sat morning. Sat morning I get less than 1 mile from dealer and the warning lights starts again and limp mode take it back. Following Monday I get a call to order in some parts, next day I get another call that they are replacing the entire fuel system. Replaced the entire diesel fuel system 26+ components under warranty. Got car back on the 23rd of November 2011.

Was traveling on a city block in san francisco when the engine light went on. There was a slight power surge but no stall. Driving into the next city block the car completely died and I pulled over to curb. Unable to start again. Car was towed to vw dealer. Was told the fuel pump in the tank had malfunctioned, and contaminated the fuel tank. Entire fuel pump, tank, system is being replaced under warranty.

First incident in July 2011 but same ongoing issue and at the dealership at least 8 times in 11 months. Currently at the dealership again for almost 3 weeks now. Its always the same "symptoms" but always told its another problem. . . . . As follows: -sputters and jerks -exhaust or gas fumes overcome the car -engine revs but the car wont move, then jolts forward. -stalls when trying to start, it jerks violently making a putting noise as if it can't get fuel then dies. -there's a beeping noise coming from something in the engine when it stalls that no one seems to know what it is. I have replaced: -intake manifold -all fuel sensors -low pressure fuel pump -high pressure fuel pump -melted fuses with unknown cause -two batteries -other smaller items related to fuel system.

My 2009 Jetta tdi engine started running rough when I pushed the clutch in while turning into a parking lot 3 weeks ago. I coasted to a parking spot and turned off the ignition. I started the car back up immediately to see if it was going to be ok and it sounded good so I shut it off. When I returned about 45 minutes later, the car started but sounded like it was running on only one or two cylinders and then died. I called a tow truck and it would not start at all when he arrived. The dealer asked if I had ever run gasoline through it. I said 'no, why would I do that?' he said that the entire fuel system needed to be replaced and that vw would pay for this 'one time' even though the warranty has run out. Well, if they are at fault this time, they will be at fault the next time too. My concern is the next time. I drive on a 70 mph interstate 90 miles round trip to work 5 days a week. What are the chances that I will be lucky enough that it did not happen in traffic at that speed the first time and just where will I be when it happens again? if they are replacing this shredded high pressure fuel pump with the same model made of the same materials, it will happen again. Is there ethanol being put into diesel in this country? what about the additives to diesel that are necessary for lubricity that are put in by the different companies? is one or more types of these the culprit? this problem is all over the internet and I hope that vw can come up with a permanent solution before someone is seriously injured - if it hasn't happened already. Meanwhile - still waiting for my car to be returned to me.

Engine abruptly stalled entering large multi-lane intersection, as engine repair light came on. Suddenly inoperative power train on the vehicle without any prior warning. Tdi diesel powered vehicle. Towed to dealership and diagnosed with hpfp (fuel pump) & fuel system failure.

This vehicle has experienced continual problems with engine shuddering and stalling. Mostly, while in 2nd , 3rd or 4th gear, early on into a trip the engine will suddenly decelerate and in some case stall out completely. It is as if there is a sudden loss in fuel getting to the engine. This started soon after purchasing the car. It has been into the dealership numerous (6 or 7) times for this warranty issue, including extended stay periods of seven and ten days. First they faulted my fuel, then they replaced the fuel pump, then they have done other work and replaced components, but claim they can not make the car fail as I have reported. They claim to have alerted vw and had a vw technical advisers look at this car. They refuse to do any additional warranty work on the car for this issue since they can not diagnose it. I have kept a log of these failures since my last servicing. Between 10/22/2010 to 3/12/2011 this vehicle has had 19 of these failure events. They usually occur when the outside air temperature is above 32 degrees fahrenheit. The vehicle is still under warranty (28,500 miles on the odometer). I am finding other owners experiencing similar problems. Please help.

Glow plug indicator symbol flashing on dashboard. I had just left my house so I decided to drive around the block to get back to my house to check on the symbol. Within one block the car lost power, the glow plug indicator came back on (flashing) as did the engine warning symbol. My car could now only clunk forward at about 5 mph. I made it over to the curbside, grabbed my manual, and walked home. I called the vw dealer and he said that he'd seen a couple of cases like this and that the car would have to be towed in. " I had it towed to dealership (this was a Saturday). On Monday I heard that there was a problem with the fuel pump (hpfp) and that the whole fuel system would have to be replaced. Luckily, I was still under warranty. It's a very expensive repair. More luckily, this power failure did not happen on the freeway, which is where I was heading. I could have been killed. . Read more...

While driving to work, the engine malfunction dashboard light illuminated while making a left turn, traveling about 20 mph, with slightly less than 1/2 tank fuel from the same filling. The left turn where the malfunction occurred was the last 1/2 mile of my ~15 mile commute to work. Immediately after observing the malfunction light, I could hear a metal-on-metal grinding sound coming from under the hood. The engine did not stop running though the grinding noise persisted for the remaining 1/2 mile of my commute. After turning the car off in the parking lot, I contacted my vw dealer and informed them of the problem. They recommended I try driving the car to the dealer for service, which is about 15. 5 miles from my workplace. I stayed at work for the next 3 hours, and around midday set off to drive the car to the vw dealer. The car started, but the grinding noise persisted and the engine malfunction light illuminated within 1 minute of starting. At the same intersection where the problem had originally started, 1/2 mile from work, I was forced to stop at a red light. While stopped, the engine operation became very rough and the engine stopped running. I was able to restart and lightly accelerate when the light turned green, but the car stalled after about 10 seconds, though I had enough momentum to get out and push the car into a parking lot. I had the car towed to the vw dealer. The dealer reported that they found shards of metal throughout the fuel system, especially in the fuel pump. They quoted me vw's statement about gasoline contamination of diesel fuel, and implied that I may have incorrectly fueled the car. However, they took a fuel sample from my tank and reported that it was normal diesel with no signs of contamination. They agreed to replace the entire fuel system. The car has run normally since repairing.

2000 vw Jetta belonging to my friend [xxx], quit running in heavy traffic. She coasted out of the way and had other drivers help push it to a nearby parking lot. On investigating the problem, it was found that a switch in the driver's door failed, shutting off the fuel pump. The door switch normally turns on the fuel pump when the door is opened and if the car is started without opening the driver's door the "immobilizer" security system shuts off the fuel pump. The switch failed while [xxx] drove home from work and fuel was shut off turning off the engine. [xxx] and the people that helped push the car were endangered by having to get out of their cars in the heavy traffic. Car designs need to be reviewed for fault tolerance so that minor components like door switches don't cause the car engine to stop. Also if the car were hit in the door, it would open the switch causing fuel pump to turn on possibly feeding large quantities of gasoline under a damaged car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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We have had several incidents with our 2006 Volkswagen Jetta 2. 5 where we would lose power and the vehicle stalls out. Our 2006 Jetta is a gasoline 5-cylinder with automatic transmission and has only 45,000 miles. In June of 2010 we first noticed the stalling issue when driving home and it stalled out while pulling into the driveway. After sitting for about 10 minutes we were able to pull it into the garage. The second incident occurred on Friday 7/30/2010, while driving home from work (30 mile commute) at 45-55 mph the Jetta started to intermittently lose power before the engine completely stalled. Note: I was still traveling at 55 mph when the engine stalled. It would restart and began experiencing the same issue multiple times. We towed the car to our local Volkswagen dealership. They ran diagnostics and did not find any error codes from the car's computer. They replaced the battery thinking that it might have been an electrical issue. We picked up the car on Tuesday 8/3/2010 in the morning. While driving home from work that same day (30 mile commute) the engine began experiencing the same issue, intermittently losing power while traveling on the interstate at 70-80 mph. After exiting the interstate the symptoms continued to get worse and the engine completely stalled in the middle of an intersection almost causing a multi-car accident. After multiple attempts to restart and repeated engine stalls I was able to get the vehicle to gas station where it was towed to the Volkswagen dealer for a 2nd time. Only good news of this story, the vw mechanic was able to reproduce the engine stall issue after test driving the Jetta for about 45 minutes. Vw dealer reported the result to vw manufacturer tech support. Vw dealer kept the car for more than 1 week to run more tests per vw tech support. Ultimately replaced the fuel pump and fuel filter. No more occurrences in the last two weeks. . . But am literally holding my breath while driving.

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The contact owns a 2009 Volkswagen Jetta tdi. While stopped at an intersection, the contact attempted to accelerate forward but the engine stalled and he was unable to move. The vehicle was towed to the dealer where they performed a diagnostic test which confirmed that the high pressure fuel pump had failed; the vehicle was repaired. The current mileage was 37,500 and the failure mileage was 27,450.

Bought new vw Jetta sedan on 08/17/06. On 05/13/10 took the car to the dealer because of car decelerating while driving I. E. Dropping in seconds from 60 miles to 20 miles. It was taken to the dealer multiple times for the same problem. Dealer answer "unable to replicate problem" until warranty of four years expired. The problem continues even after the carbon accumulated on the throttle was cleaned and the fuel pump was replaced. Due to unsafe to drive, requested for the dealer to buy the car back as a lemon. The dealer refuses because the four yr warranty is over. Other problems experienced with this vehicle during this period: air bags lights going off, air bag cover falling off, trunk opening on its own while driving, rain water leaking inside the lining of the car, screws coming off a door panel, doors falling off the hinges, emergency switch falling inside panel, fuel cap not locking, recalls. Dealer recommending to replace the steering wheel column for 2,340.

The contact owns a 2001 Volkswagen golf. When driving at various speeds, the contact would notice a strong gasoline odor coming from the rear interior seat area. The vehicle was taken to a local mechanic where the fuel pump was replaced. The failure and current mileages were 95,000.

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I am the owner of a 2004 Volkswagen Jetta gli, which I garage at my condominium. In March 2006, the national highway traffic safety administration issued a recall of Volkswagen and Audi 2003 cars with 1. 8l turbo engines due to electrical failure of the fuel pumps. I raise the possibility of my car being involved in the manufacturing malfunction, but not included in the recall. 07/17/2009: car towed to Volkswagen autobarn of evanston. Costs: $74. 15. 07/25/2009: informed that the car required a new battery and fuel pump. Parts & labor costs: $905. 85. After paying for the repairs and waiting for delivery, the car would not start. 07/27/2009: retrieved the car after vw autobarn service installs a second fuel pump, due to a defect in the previous part. I drove the car home and parked underground. 07/28/2009: I drove to the faa regional office in des plaines, IL. At approximately 18:30, I attempted to leave however, the car did not start in the same fashion that led to the initial repair. The car is towed back to Volkswagen. 08/17/2009: informed by the vw autobarn service manager that they have gone to extraordinary efforts to repair the car: driven the car on multiple occasions including taking it home overnight; communicated with the german service office to pursue other possible causes for fuel pump failures. Costs for towing, fuses, relay switches, leads, connectors and technician labor: $574. 11. After paying for the above repairs, again, the car would not start. 08/28/2009: informed the fuel in the car contained 40% alcohol and is the cause of failure of the three previous fuel pumps. Moreover, I was responsible for voiding the warranty of the previous fuel pumps and now financially responsible for $1400 in new charges, including the cost of a fourth fuel pump. I last purchased 12. 63 gallons premium fuel on June 26 without issue until July 17.

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My 2003 Volkswagen Jetta experienced a fuel pump failure while driving in traffic. My vehicle came to a stop in front of the entrance to an alley. The vehicle would not start after the failure. The fuel pump has to be replaced, but was no longer under warranty at the time of the failure.

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Electronic fuel pump cracks and leaks fuel onto live electrical connections to fuel pump located under rear passenger seat. By time you smell gas inside of vehicle, gas has puddled about 1/4" deep on the electrical connections powering the fuel pump. Dealer warns not to drive due to risk of fire or explosion. Happened first in may of 2007 at 64,000 miles. Vw unconcerned and did not remedy. Happened again may of 2009 at 96,000 miles. Vw again unconcerned. I assume it must be safe to drive. Does somebody have to die first?.

The contact owns a 2005 Volkswagen Jetta. In April of 2007, the contact received a recall notice for NHTSA campaign id number 07v063000 (exterior lighting:brake lights:switch). The vehicle was repaired at that time. Approximately a year and a half later, the brake light switch began to fail again. When the brake pedal was depressed, the brake light switch would not stop illuminating on the instrument panel and the vehicle would not shift gears. The vehicle was turned off approximately three times and, finally, the brake light dimmed and the vehicle became mobile. The failure occurred intermittently for one month and the contact called the dealer. She was informed that the brake light switch was defective. The manufacturer stated that since the failure occurred more than twelve months later, they were not liable for the repairs. The current mileage was 71,707 and failure mileage was 71,207. Updated 03-09-09 the shifter would not come out of park. The fuel pump was noisey and which was replaced by the dealer. Updated 03/12/09.

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Noise started, a high-pitched whining. Took my car to my mechanic and it is the same darned thing it was in February, 2008! the fuel pump. He tells me he changes them out on vw's all the time. The part is a vw dealer part only and it's defective, just like the 2003 vw passat pumps were!.