Gasoline Fuel System Problems of Volkswagen Jetta - part 1

The contact owns a 2019 Volkswagen Jetta. The contact stated that while the vehicle was parked and being refueled, fuel was pouring out onto the ground. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel tank failure. The contact was informed that the fuel tank, charcoal canister, and the evap purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not under recall. The failure mileage was approximately 85,000. The VIN was unavailable.

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The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, there was a strong gasoline odor inside the vehicle, and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel rail bolts. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 20v648000 (fuel system, gasoline). The contact stated that the VIN was included, but the vehicle had already been repaired by the previous owner. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that the vehicle was already repaired in 2022. The failure mileage was 49,000.

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The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle, entering the vehicle through the a/c vents. The check engine warning light and an unknown warning light were illuminated. The contact was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign number: 20v648000 (fuel system, gasoline). The contact stated that the VIN was included; but stated that the VIN had been removed from the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2019 Volkswagen Jetta. The contact stated while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Upon inspection, the contact discovered that fuel was leaking underneath the vehicle from the fuel tank. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 24v110000 (fuel system, gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 138,021.

The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 mph while driving. The ignition, the check engine, the abs, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several attempts. The vehicle was towed to the residence. The contact notified the dealer the vehicle was purchased from of the failure. The dealer informed the contact that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

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The contact owns a 2017 Volkswagen Jetta. The contact stated while his daughter was driving 15 mph, the vehicle started to hesitate and lost motive power. The driver was able to drive to the destination, after which the driver observed fuel leaking underneath the vehicle. The vehicle was taken to the dealer, who diagnosed a failure with the fuel rail. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 20v648000 (fuel system, gasoline). The contact stated that the VIN was included, and the vehicle was repaired, but the failure occurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 36,000.

The contacts daughter owns a 2017 Volkswagen Jetta s. The contact stated they did not receive notification of NHTSA campaign number: 20v648000 (fuel system, gasoline). The contact stated the vehicle was running rough and seized. The contacts stated his daughter smelled fuel that was leaking from the vehicle. The vehicle was towed to an independent mechanic who stated the intake valves were fouled due to the vehicle sucking air and gas at an incorrect ratio. The mechanic replaced the intake valves, the component parts to the valve and part of the fuel line, however, the failure persisted. The vehicle was towed to the dealer who stated the intake valve was fouled and the previous mechanic did not do the repair properly. The vehicle was not repaired because the dealer wanted the contact to undo the work the previous mechanic did before they repaired the recall. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.

The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA campaign: 20v648000 (fuel system, gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 mph, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.

The contact owns a 2016 Volkswagen Jetta. The contact stated while driving approximately 65 mph the vehicle lost forward and stalled. The contact stated that the check engine light and and epc warning light was illuminated. The contact was able to pull over to the side of the roadway. The contact was able to restart the vehicle, however the vehicle would not accelerate beyond 10 to 15 mph. The contact said that the smell of gasoline was very heavy in the vehicle passenger cabin. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the fuel rail and fuel injectors needed to be replaced. The vehicle had been repaired, however the failure occurred again. The contact had the towed to the same dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.

The contact owns a 2016 Volkswagen Jetta. The contact stated while driving 25 mph and attempting to merge into another lane, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 52,000.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 24v110000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, she smelled a strong gasoline odor. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

The contact owns a 2018 Volkswagen Jetta. The contact stated that after entering the vehicle and attempting to start it, it failed to start the first time. Upon starting the vehicle and driving at an undisclosed speed, the vehicle suddenly lost all motive power. After restarting the vehicle, it seemed to return to normal functionality but has since become a regular occurrence. The contact also stated that the infotainment system behaved erratically, symptomatic of a possible electrical issue. All warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was unknown.

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The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, an abnormal fuel odor was detected, and the vehicle failed to start. Additionally, there was a puddle of fuel underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was a fuel leak coming from the fuel injector seal, and that the fuel rail and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA campaign number: 20v648000 (fuel system, gasoline) had previously been performed. The failure mileage was approximately 54,000.

The contact owned a 2016 Volkswagen Jetta. The contact stated that while driving at 15-25 mph, she smelled a strong burning gas odor. The contact veered to the side of the road. The contact felt an intense heat on her legs. The contact saw a flame on the driver side of hood and quickly exited the vehicle. The contact stated that there was also fire underneath the driver's side of the hood. The fire was extinguished with the assistance of the fire department. There were no injuries sustained. A fire department report was filed. The vehicle was towed to a tow lot, where it was totaled. A police report was not filed. The contact became aware that her VIN was included in NHTSA campaign number: 20v648000 (fuel system, gasoline). An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 98,000.

Tl the contact owns a 2016 Volkswagen Jetta. The contact stated that while driving, she detected an abnormal gasoline odor coming from the air vents inside the vehicle. The check engine warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. Dothan Volkswagen (2730 ross clark cir, dothan, al 36301) and the manufacturer were made aware of the failure. The approximate failure mileage was 97,700.

The contact owns a 2017 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 20v648000 (fuel system/gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2017 Volkswagen Jetta. The contact stated while driving 25 mph, she started to smell a fuel odor inside the cabin of the vehicle. The contact stated no warning light was illuminated. Shortly after, she received notification of NHTSA campaign number: 20v648000 (fuel system, gasoline). The vehicle was taken to the local dealer brooklyn Volkswagen service center (599 e 56th st, brooklyn, NY 11203, (718) 484-7788) and was informed that the recall repair was previously completed. The VIN still showed the vehicle as unrepaired. The contact stated that the failure persisted. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.

The contact owns a 2017 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 20v648000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Volkswagen of salem county (815 us-40, monroeville, NJ 08343) and the manufacturer, and was informed that the part was not yet available. The contact had not experienced a failure. The contact stated that he was concerned for his safety and had stopped driving the vehicle. VIN tool confirms parts not available.

The contact owns a 2016 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 20v648000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact was contacted by mike steven Volkswagen (11211 e kellogg dr n, wichita, KS 67207) who suggested that the vehicle be traded. The dealer confirmed that parts were not available for the recall repair. The contact declined the trade in offer. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2017 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 20v648000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact called autonation Volkswagen columbus (3000 n lake pkwy #300, columbus, GA 31909; (706) 522-2148) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that fuel was leaking from the vehicle and that 4 bolts were replaced in the past. The contact stated that there was an abnormal fuel odor coming from the vehicle. The approximate failure mileage was 51,400. VIN tool confirms parts not available.

The contact owns a 2015 Volkswagen Jetta. The contact stated that the vehicle emitted a strong fuel odor outside of the vehicle nearby the engine compartment. The contact stated that the fuel odor was also present on the outside of the vehicle. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was contacted and the contact was informed that the VIN was not included in NHTSA campaign number: 15v028000 (fuel system, gasoline). The vehicle was not repaired. The approximate failure mileage was 80,000.

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The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 50 mph the vehicle started jerking and lost motive power followed by the check engine was blanking. The vehicle was taken dealer and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken to an independent mechanic and stated that the vehicle was experiencing similar failure as NHTSA campaign number: 15v028000 (fuel system, gasoline) and advised to contact the dealer. The dealer was contact, but no assistance was not provided. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under NHTSA campaign number: 15v028000 (fuel system, gasoline). The failure mileage was 30,000.

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The vehicle's engine stalled while traveling down the roadway at approximately 35 mph. The vehicle's electrical system continued to operate (driving lights, interior lights, power steering and power brakes) during this time. Engaged emergency flashers and coasted vehicle to a stop at the nearest parking lot. After placing transmission into park, vehicle restarted with no further incident.

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When making a left hand turn car stalls. Dash panel lights go out and battery warning light flashes and car shuts off. Car has to be completely stopped,ignition turned to the off position and put into park, before it can restart. Very dangerous when driving in high traffic areas. You don't have time to pull over. The car just dies!.

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I was driving up a hill in a neighboring town and my car lost all power almost instantly. My ""mdf" read "engine fault workshop" and my glow plug light (since this is a diesel powered vehicle) started rapidly flashing. I was able to shift the car to neutral and coast to the top of the hill, then once reaching the apex of the hill, coast into a grocery store parking lot. My car was completely dead, and I had to tow it to the dealer.

Over a week and 200 miles after filling up. With diesel. The car suffered a fuel system failure resulting in a complete engine shutdown at 45 mph with no restart. This included a reduction in steering and braking power. Vw dealer still has the car as of 3/27/2012. Claiming high levels of gasoline in the fuel. When asked how they determined the presence of gasoline they said they could see it in a sample. No real analysis. Just visual assessment. Opened an incident report with fuel supplier and they say it is most likely a difference in seasonal mixes of diesel fuels. Vw says they are going to repair the car for free then void my warranty on the fuel system.

I drove through little stagnant water about 6 to 8 inches on perimeter rd. West. After driving through the water, the car began running and idling roughly. The car eventually stalled on perimeter rd. West, immediately south of the blue plains tunnel site. A passing driver honked and yelled to get out of the car because it was on fire. We witnessed flames coming from the underside of the vehicle.

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Driving southbound on interstate I-75 at approximately 12:30am vechile suddenly lost power and engine stalled out. Vehicle was able to make it off interstate safely and coast to a stop five miles from our exit. Vehicle would not restart at all, engine would crank over but not start. The vehcile was towed to dealership later that morning. This is the second incident of vehicle losing power and not being able to restart it. First incident was approxiamtely six months prior to this one. There have been only two drivers for this vehicle and there has been no issue of cross contamination of fuels. The vehicle is a 2010 tdi Jetta.

Attempted to start 2011 Jetta tdi with 11000 miles after it had been sitting in a parking lot for 9 hours. Temperature 45f outside. Vehicle started perfectly and then died seconds later. Attempted to start vehicle again, but would not turn over. Had a lot of trouble getting it to start and when it did it was running very rough and then would die immediately. Finally able to start vehicle and keep it running after approximately 30 minutes. Was able to drive 30+ miles home - started fine after. This is the second occurrance. This first occurred approximately 1 month ago with 8000 miles on vehicle. Outside temperature was in mid forties. Car would not start at all - kept turning over, but would not start. Glow plug light flashed intermitently. After waiting approximately 45 minutes to 1 hour the car started up fine without hesitation. Vehicle was at dealer 2 days prior to second incident, but they could not find anything. Vehicle will be returning to dealer ASAP.

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Vehicle abruptly lost power, no control over accleration, had to pull off of interstate to shoulder of road. Car restarted fine. Taking to vw dealer for evaulation.

48 hrs after driving off dealer lot, "diesel ' odor thru fan and idle at stop signs/lights, dealer notified told it would go away after broke in, continued w/o improvement, took to dealer, stated checked everything no problem, bring back may be animal or something blocking exahust (within days). Returned told seal was broke just under intake manifold, pics sent to Volkswagen,, called to check status only to be told "turbo cracked. " 2 weeks later car picked up, stated all recalls performed prior to driving off lot Nov 26,2011, still havent been provided with documentation. Concerned for safety, as well as nausea associated with odor in cabin.

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2010 vw Jetta tdi with roughly 35,650 miles. While driving up the on-ramp to enter the interstate, glow plug dash light came on and warned to "check engine now. " within 20 seconds, the car lost all power, and luckily I was able to coast over to the shoulder of the interstate (with drivers flying by at 65+mph at 9:45pm). Vehicle would not restart and had to be towed to the vw dealership. Service rep claimed "fuel contamination," with metal shards all throughout the fuel system. Entire fuel system has to be replaced ($10,000 repair) with equivalent, new parts. According to vw service technicians, the parts have not been updated despite vw's knowledge of this problem. As a result, "fuel contamination" could happen again, and the car could shut off while driving at any time without notice. This is a very serious safety concern. Luckily, because I was driving at night, there was not a lot of congestion on the road. Had this happened during rush hour, there very likely would have been a severe accident. Vw claims the problem is a result of the poor quality of american diesel fuel supply, saying the tdis are designed in germany to run on 100% diesel that's found in europe. If this is the case, why are they selling german designed cars in the united states that doesn't have fuel supplies that are 100% diesel? Volkswagen needs to issue a recall of the 2009/2010 Jetta tdi.

I was traveling on a PA interstate when a warning light began flashing on my dashboard. I immediately lost acceleration in my vehicle, and when I pulled off to the shoulder of the road diesel fuel was running from beneath my vehicle off to the should of the road. I was unable to make it to the nearest exit and had to wait for assistance from the police and a towing company. There was no warning that anything was going wrong until it happened. The events all happened within 20 seconds of each other, with no other warning.

2012 Jetta tdi manual, the first occurrence happened after traveling on a downhill grade when I came to a complete stop at the stoplight the car started to shutter and acted like it was going to stall. This exact incident happened several times a month for no rhyme or reason. The car has now started to do the same thing more frequently and will now stall out. It used to be on cold starts and would happen within the first 10 miles of driving. It now does it anytime you are driving. I tried to start the car after work three days ago and when I started the car it shuttered and stalled, I attempted to start the car three more times before it finally stayed started. While driving home the car acted up again at the stop light shuttering and acting like it was going to stall out. The car had to be towed to the dealership. The dealership can't figure out the problem. I am scared that I will be out in the intersection or worse be on the expressway and the car will stall out and I will end up getting hit.

My car smells like gas so bad that I get a headache. Dealership says they do not know what is wrong. No incident but I know most Volkswagen vehicles have this problem. The gas smell must be toxic, so this seems like a safety problem.