Volkswagen Jetta owners have reported 19 problems related to steering column (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Jetta based on all problems reported for the Jetta.
I was having troubles turning my car off in December 2015. The key was stuck in the on position and no matter what I did, I couldn't remove it. Called the dealership, and was told to bring my car in immediately. They replaced the steering column lock housing. Everything was going great. I spent over $700 between parts and labor, but my car was fixed. Fast forward to April of 2018, I receive a letter from Volkswagen stating that the part I had replaced was being recalled and they were extending the warranty to 10 years or 100,000 miles, whichever occurs first. Now, it's may of 2018, and my car will not turn off again. It's not been 10 years (my car is a 2012), but I have 149,000 miles on it, so they will not replace the lock housing. They will however, look over my documentation from 2015 to "possibly" reimburse me. Now, the problem is, I don't believe that I should have to replace that part every 2. 5 years. According to the lady from vw customer care, she understands my frustrations, but can't do anything about it. So now, I have to take my car back in to the dealership, and pay for a third part, even though the replacement part I already paid for was faulty when they replaced it ( since it had to come straight from vw). I have read many reviews about the same thing happening to Volkswagen vehicles. Lesson learned, I will never buy another vw.
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all problems of the 2012 Volkswagen Jetta
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Started with key being very difficult to turn on or off in ignition and the steering column lock no longer engaged at all when the car was off. Then, twice within 1 mile, the steering column lock did engage while the car was being operated in a turn at approximately 45 miles per hour. After parking the car immediately following, the key would not turn to the off position until the exposed end of the key was tapped with a hammer. Steering column lock then appeared to lock and unlock appropriately, however, key will no longer turn in the ignition to the start position. Car is currently at the local dealership who has diagnosed the problem of an "inoperable steering column lock" and is performing the needed repair.
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all problems of the 2009 Volkswagen Jetta
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Steering column lock housing is defective and causes the key to become stuck in the ignition when the vehicle is parked.
Takata recall, abs brake lite on in the dash. Received recall notice on steering column lock housing.
Steering column lock housing - key difficult to remove or stuck in the steering column lock hosing when the vehicle is parked.
Tl-the contact owns a 2008 Volkswagen Jetta. The contact stated that when the vehicle was started the air bag warning indicator was intermittently illuminated. The failure recurred each time the vehicle was started over approximately a two week period until it was consistently illuminated each time the vehicle was started. The contact also stated that when he made a left or right turn, there was a clicking sound that came from the steering column. The failures recurred on several occasions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The contact stated that the VIN was not included in NHTSA campaign number: 15v483000 ( air bags). The approximate failure mileage was 55,000. Sw.
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all problems of the 2008 Volkswagen Jetta
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While driving my 2013 Volkswagen jettta gli, a part fell down by my feet hitting my foot. Once parked, the part numbered 1k0953527d was found on the drivers side floor mat. I called my local dealership where I had bought the car (new) and sent them a picture of the part. They said they believed it controlled the column lock while in park, however my wheel still locked in park with the part not in place. The next day, while driving in an alley, my bumbped my key chain while scooting forward in my seat and my car turn off, not allowing me to turn it back on until it finally came to a stop and I was able to put it in park. The service team had their most experienced team member on hand open the steering column and said that the part must have fell out; for reasons not known. They also said there was no indication of tampering.
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all problems of the 2013 Volkswagen Jetta
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Airbag light continues to stay on. I had an accident back in 2014 and the airbag never deployed. The steering column ignition switch locked and my key was stuck with the car still running on in a station place. I was trying to park the car and my ignition switch locked and would not moved and kept the key locked in it. I kept trying to move the jiggle the wheel and turn the key but it cause the key to break off in the ignition switch. I had to pair to get the ignition switch replaced and the key replaced. Also after that the horn stop working and I was told it was because the clock spring had to be replaced. I paid again to had the clock spring replaced however the horn now is going in an out. The horn will sound off one day and then for a couple of days it will not work. This happen only 2 weeks after getting the clock spring fixed. Also the horn is not loud it barely makes a noise. Now the sensor light is on for the engine and I was already told there's nothing wrong with the engine.
Car ignition will not turn off. Was told by a dealership that it was the steering column lock and sheer bolts would need to be replaced.
The contact owns a 2012 Volkswagen Jetta sport wagon tdi. The contact stated that the vehicle abnormally accelerated. The failure was recurring. The vehicle was taken to a dealer, who advised that the cruise control switch and steering column computer chip needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was not further repaired. The manufacturer was made aware of the problem. The approximately failure mileage was 7,281.
I purchased my 2012 Volkswagen Jetta approx October 31, 2011. Within the first 3-4 months the car computer system locked up while I was driving. (I was unable to put down the windows, the a/c stop working, engine lights lid up on the dashboard) so I drove it straight to the dealership and they immediately apologized and kept the car for several days to correct the defect. In 2013 the steering lock went bad while driving and we couldn't turn the car off. This happened at 6:45pm after the dealership closed. So the car continued running in front of my house from 6:45pm to 7:30am when the dealership opened. I explained to the dealership how frustrating, physically, and mentally draining that night was. We couldn't park the car in a garage and risk the gases getting into the home so we left it in front the house and had to stay up all night and watch it so no one would steal it. They diagnosed it as a bad steering column. The car sometimes accelerate fast on its on when you attempt to use the cruise control. Now currently the sterling lock is gone bad on the car again. I have contacted Volkswagen and the dealership several times about this part/issue this year and they told me the car is out of warranty and I would have to pay for the repair. A steering column going bad in a car every year is not normal. My problem is paying for this faulty, defective dangerous car. I have invoice and repair invoice on this car dating back to the first few months of owning it. Volkswagen is on a major coverup to avoid a massive recall of several of the vehicles they knowingly are putting drivers at risk.
I was traveling along the outer loop of 495 beltway in the right center lane at approximately 7:15am when the car suddenly shut off. The doors locks clicked unlock and the dash lights went black. The car drifted to the shoulder of the road. After about 5 minutes the car started and I drove 1/2 mile and shut off again in the same manner. The car was towed to Volkswagen of waldorf where they cited a electronic control unit in the steering column was faulty.
Turn signal switch malfunction and fire. . . Right turn signal activated without switch being activated. After about 5-10 minutes in this condition, smoke came out of steering column. Fire/marking could be seen in the switch area. Eventually the turn signal went out and the smoke/fire stoppped. Vw service replaced the switch and wire harnes. The plactic on the switch and harnes was melted and charred.
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all problems of the 2005 Volkswagen Jetta
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My driver's side window suddenly stopped working. I took it to a repair shop and the mechanic said that piece that holds the window in place was stretched and about to break. When I spoke with a friend who used to own a Jetta of the same year, make, and model as mine, he said that the same thing had happened to his vehicle. He said that there had been a recall on this part. When I checked the NHTSA's web site, however, I could not find this recall. The consumer had problems with the engine and the sterring column was defective. The engine light illuminated right after the vehicle was purchased. Updated 06/01/09.
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all problems of the 2002 Volkswagen Jetta
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I own a 1996 vw Jetta GLS and my car smokes from my steering wheel column. I will be driving and out of no where white smoke pours out of the column. I thought it was because of my headlights being on but then noticed it doing it without them on. It even does it when the car is off! this I feel and my friend who has the same problem is a fire hazard and could be very dangerous to drive. I called a vw dealership and spoke to the mechanic and he told me he feared for my life and it sounds like a fire hazard or it could cause my breaks and other things on my car to fail. I could be driving down a highway at 65 and my car can just die. I have brought my car to 3 different mechanics for this problem and they all said they have no clue what it could be . In my case nothing leads up to this happening it just happens randomly at anytime with or without my lights on or blinkers being on. This is still an unknown cause but very scary, even scarier knowing its not just my car.
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all problems of the 1996 Volkswagen Jetta
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Volkswagen steering safety: the steering column on my 2002 vw Jetta will not lock in any reach or rake position. This causes the steering column to move up & down, and back & forth while driving. This an extremely dangerous condition can lead to several potentially dangerous and/or fatal situations: - the driver may be unable to safely steer the car. - unable to steer the car properly, the vehicle operator may endanger him/herself & passengers, other vehicles passengers, pedestrians, & property. - in an accident the driver air bag may deploy in the wrong position (too high, too low, too close, too far away) resulting in a potentially serious (or fatal) injury. The local vw parts dept says no part is available to fix this dangerous condition; an entire steering column is the only fix. Such expense is unreasonable (several hundred dollars); steering columns should last hundreds of thousands of miles, not 93,000 miles or four years. I made three goodwill contacts with vag (Volkswagen Audi group) prior to contacting the national highway traffic safety administration. My intent in contacting vw was to: - see that other vw owners with similar situations may not be aware that the steering column may not be secure and safe. - the only current repair available from vw is an excessively expensive replacement of the entire steering column. Many owners may not be able to easily afford this repair costing several hundred dollars. Such a condition may lead to accidents, injuries and potential fatalities. - the correction of this condition is a potentially inexpensive correction (a part that is probably less than 50-cents per car). I feel vw should take the initiative and cause the steering column supplier to correct the problem and issue a voluntary call-back & repair to vws having such a steering column, at no expense to owners, irrespective of mileage or time since purchase. In each of the 3 cases vw said the repair was not under warranty due to excess mileage.
It was raining. My windshield wipers were on. White smoke came up from my steering column for a couple seconds. What makes this particularly frustrating, this happened on a 94 Jetta I once owned. This happened on a 96 Jetta my sister owned. Eventually, something in the steering column burned out and had to be replaced. We both paid for those to be replaced. Now, years later, I am faced with another burning steering column. I hope to find that vw is owning up to poor design, and when this one finally breaks, that they foot the bill for their failure. . Read more...
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all problems of the 1998 Volkswagen Jetta
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Smoke from the steering column. After the vehicle was started, a puff of smoke arose from the steering column and I lost use of my windshield wipers. I have been online and have seen numerous similar complaints to the same affect. Shouldn't this be a recall item ? Ave had quite a few others problems in the 6 months since we have owned our 1996 Jetta.
Consumer stated while driving at any speed and no warning the steering bolt came loose. This caused the steering wheel to jump around and made it hard for consumer to steer the vehicle. Dealer was notified.
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all problems of the 2000 Volkswagen Jetta
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