Steering Failed Problems of Volkswagen Jetta

The contact owns a 2012 Volkswagen Jetta. While driving 20 mph, the vehicle accelerated forward in a jerking motion without warning. The vehicle was taken to the dealer to be serviced per a recall related to the failure; however, the failure recurred. Also, a howling sound emitted from the engine and the oil and check engine warning indicators illuminated. The vehicle was taken back to the dealer, but the failure was not diagnosed. In addition, the contact stated that the headlights became inoperable intermittently without warning. The contact also mentioned that the front driver seat independently readjusted and the steering wheel shook violently when the vehicle was driven. The vehicle was taken to the dealer and an independent mechanic where it was diagnosed that the purge valve and the steering rack failed and needed to be replaced. The vehicle had not been repaired. The failure mileage was 66,000.

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The contact owns a 2006 Volkswagen Jetta. The contact stated when the electric steering wheel failed the vehicle became uncontrollable and stalled. The failure occurred on a daily basis. The vehicle was rendered undriveable. A warning light illuminated intermittently. The vehicle was taken to the dealer who stated there were no related recalls. The manufacturer was notified and stated the warranty expired and offered no assistance. The failure mileage was 36,000 and the current mileage was 103,000.

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Steering wheel is failing electrically. Air bag fault in passenger side, no horn or other wheel controls. Real/unrealized safety hazard(s) due to non working electronics in steering wheel.

This car was purchased new in July 2000. It is the newly redesigned Jetta. Since it's purchase the car has been in the shop 9 times for water/air leaks, twice for failed drivers side front suspension steering failure, namely the shock, bearing, spacer, retainer (struts). In addition several pieces of the inside molding have detached. One of the largest safety issues for me, other than the strut, is the poorly designed floor mats which pop loose, slip forward , and catch the gas petal causing accerlaration. The air conditioner has molded over twice. I have informed both the seller and the manufacturing of my complaints and have demanded a refund or a lemon law take back. I am not sure what to do but feel vw hasn't been honest about all the problems the "new" vw has had. I just wanted to file this complaint in case other owners out there are experienceing the same problems I am and have not received any help from vw also.

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