Steering Problems of Volkswagen Jetta - part 1

The key will not come out of the ignition.

See all problems of the 2013 Volkswagen Jetta 🔎.

The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to remove the key from the ignition. Several warning lights were illuminated. The contact stated that to start the vehicle, the contact had to plug in the two fuse boxes and connect the battery cable. The contact feared the vehicle might catch on fire. The contact received notification of NHTSA campaign number: 19v615000 (electrical system, steering). The vehicle was taken to the dealer; however, the contact was informed that pre-existing repairs needed to be performed before the recall repair could be performed. The contact stated that the dealer had not provided an official repair estimate, however the total repair cost was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The manufacturer confirmed that the pre-existing repairs needed to be performed prior to the recall repair. The failure mileage was approximately 131,260. Parts distribution disconnect.

See all problems of the 2012 Volkswagen Jetta 🔎.

Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,000 and now it’s 90,000 still there.

See all problems of the 2022 Volkswagen Jetta 🔎.

Car won't start due to steering lock issue.

See all problems of the 2019 Volkswagen Jetta 🔎.

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive cruise control on, the vehicle inadvertently applied the brakes completely bringing the vehicle to a complete stop in the middle of the roadway, after which the vehicle then shifted into the parked position. The contact also stated, that later while driving at an undisclosed speed, the vehicle suddenly steered itself to the left towards oncoming traffic before the contact was able to regain control of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the manufacturer was aware of possible issues with ai driving. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.

See all problems of the 2021 Volkswagen Jetta 🔎.

When driving the vehicle, the steering wheel while jiggle violently while an electrical noise is heard. This happened while driving on the interstate at 70 mph and I had to hit my breaks as I was fearful I didn't have control of the vehicle. It then continued to do it even at lower speeds. The vehicle has been to a service department where they state the steering rack and pinion has failed. There are no warning lights, lamps or messages. The vehicle is at 72k miles.

I drove over a commercial-grade water hose unraveled in the middle of the lane. It had metal couplings on it and my oil pan was damaged due to the low riding body of the vw to the road. The vehicle was drivable for 5 minutes afterward & the low engine pressure light turned on, but I was in a dangerous area with traffic during rush hour in the evening. It was congested with multiple avenues of transportation via buses, scooters, and pedestrian crosswalks. I started to lose power steering and the gas pedal would not accelerate the car, but the brakes still worked. I was able to coast the car to a stop & nearby a midas car shop. Midas replaced the damaged oil pan and did not have any other damage reported. Midas informed me that my vehicle would not start, but failed to mention that the safety of my vehicle was compromised with rolled down windows. I inspected my car on 8. 20. 24, the battery was still working & powered the lights but the window power and engine would not operate. On 8. 22. 24 I paid for the work & noticed the windows were now rolled up & midas said an employee used the power from the battery to override the window system but the car still would not start and needed to go to a dealership to access the engine codes for this hybrid vehicle. Towed the vehicle to vw, who said that midas was not accurate in their description, as there were no access codes needed for the vehicle & it should have started once the oil pan was replaced. The vw diagnostic results showed a “bad” battery and the transmission failed/ stopped engaging and needed a replacement of the transmission along with the battery which would total $11k! the vw agent recommended that I contact other car repair companies to rebuild it for a more affordable solution. Midas and vw were the only car repair companies to evaluate my car and it is currently at vw where it can be inspected if needed. The safety recall code: 34j6, of 2015 vw Jetta hybrids somehow exclude some vins until owners had issues.

See all problems of the 2015 Volkswagen Jetta 🔎.

The power steering on my vehicle malfunctioned, never giving me a warning as stated in the owner manual with a yellow steering light. As I was coming down a hill, the red steering light came on accompanied with a loud beep, and I lost power steering, nearly causing an accident. I had a mechanic look at it and the dtc codes he received were b200ff0 and b200f2 the dealership and independent service center I was recommended are unable to service the car for another 3 weeks. The only inspection done on my vehicle has been by a private mechanic there were no warning lights prior to the failure. The owner manual states a yellow steering wheel will illuminate to warn of an issue, then turn red if it's not addressed. This never happened. It went directly to red, and I lost steering during transit.

The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel became stiff and started to seize, making it difficult to steer the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the steering column and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

See all problems of the 2016 Volkswagen Jetta 🔎.

The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.

I am filing a complaint against Volkswagen group of America, I called they for assistants in fixing an issue with one of their dealers to replace an ignition switch. Volkswagen said they stand by their dealer and would not let me speak to the zone reps for that area or the dealer reps that assist the customer in coming to a solution. The ignition switch is a safety item and the dealer is trying to charge me a high price for a new key because they own a monopoly in the area.

The steering lock has miraculously failed and several other individuals have made this complaint. Vw advised this is a known issue but has not issued a recall to have this fixed. Instead, we are forced to pay thousands to fix their mistake when it came to manufacturing.

Rear brakes grinding after 1 year. It also took 8 months for dealer to repair knocking sound on driver side while turning steering wheel to the right.

See all problems of the 2023 Volkswagen Jetta 🔎.

Ignition cylinder failure. Key would come out while driving, car would stay on, key would not turn in the ignition. Finally wheel locked and key will not turn at all therefore I can’t put my car in neutral.

I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, I was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now I cannot take my key out like a regular person, I have to flick my key a certain way out anytime I want to turn my car off. (even mechanics have a hard time taking it out. I was also given a qr code to scan and was brought the this exact recall of the situation with my car. I now have my engine light on and oreilly gave me the fault code for my map sensor. I’m not sure if the two are related but this was following the incident.

My steering wheel locked up.

This vehicle and other vehicles of the same model have a faulty ignition cylinder lock housing causing the key to be unable to turn the car to off and be removed from the ignition. This does not allow the driver to park and leave the car as the key remains stuck and unable to turn. This problem has been reported by a dealer as an issue that is fixed weekly on other vehicles of the same make and model in shop. The vehicle has been inspected by the Volkswagen dealership and determined to be a failure within the vehicle. The key in the ignition has occasionally become stuck but, now remains in the vehicle for consistently after each drive for up to 30 minutes of trying to remove it.

Passenger airbag is always off. I saw reports on youtube wiring connectors under the seat are the reason. There’s a home remedy solution. Important air bag issues should be freely be done by manufacturer or dealer. Also steering issues are more common than reported. The electrical devise fails too often rendering driving the vehicle difficult.

See all problems of the 2008 Volkswagen Jetta 🔎.

I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The service department refused to complete the work because the vehicle was out of warranty. A claim was filed with Volkswagen corporation(case #06407327). Claim was declined. Break pads and rotors are being worn-out within 11-15 months. This is a safety issue. Volkswagen corporation refuses to recognize the mechanical issue.

Key stuck in ignition lock cylinder; stuck in the on position with engine running and cannot switch to the off position to remove ignition key. -also, car doors will not lock with key in ignition- note: other complaints for this same issue are listed under: unknown or other, electrical system, electrical system:ignition, steering, engine vw dealer estimated a $1100 repair.

The key gets stuck in the ignition switch and the car is not able to turn off. In order to remove the key you have to jiggle it several times which could be minutes or up to an hour. Could be a safety issue if I’m somewhere and need to turn the car off immediately. Was told this is a costly repair but if this is a known issue (and it is) why is this not a recall when possible damage or injury could occur.

I got the car off of some guy for 1600 dollars and I put a lot of money into and I have lights on the dash still on and the ecs is one and my steering wheel light is on as will.

See all problems of the 2009 Volkswagen Jetta 🔎.

Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational.

See all problems of the 2017 Volkswagen Jetta 🔎.

Unknowns.

See all problems of the 2011 Volkswagen Jetta 🔎.

2010 Jetta, manual transmission key gets stuck in ignition and wont cut car off. Eventually got key out, ignition locked wont let key turn car on. This is a known vw issue with over 860 complaints on this exact issue between 2009-2013. Vw refuses to do recall, even though this is a manufacturing parts issue.

See all problems of the 2010 Volkswagen Jetta 🔎.

"key gets stuck in ignition and I cannot turn off the engine. ".

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated while driving approximately 35 mph, the vehicle stalled. The contact stated that the vehicle stalled, and she became aware that several unknown warning lights were illuminated. The contact was able to restart the vehicle and continued driving to the residence. The contact stated that the failure recurred the following day. The contact drove the vehicle to a local dealer who diagnosed that the "front assist systems" needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred with several unknown warning lights illuminated; however, the contact was able to stop the vehicle before the vehicle stalled. The vehicle was driven back to the same dealer. The vehicle was repaired. The vehicle was taken back to the dealer for the tire pressure warning light becoming illuminated. The vehicle was diagnosed, and it was determined the driver’s and passenger’s side front lower control arms were defective. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 31,000. VIN tool confirms parts not available.

2014 Volkswagen Jetta gli. Part number 5k0953569al air bag clock spring failed leaving air bag and horn unusable. Dealerships say this is the most back ordered Volkswagen part. Many wait lists have several thousand people waiting with no end in sight. No one can provide a ship date. These cars cannot legally be on the road and cannot be sold back to a dealership because they won’t pass inspection. This part has been involved in a recall previously with the same issues, but not all affected cars are covered under the recall. I am personally unable to find a solution and my car has been unusable and unsafe. When I realized how normal and not unique my exact situation was, I felt the need to report this problem on behalf of the tens of thousands of people who are without safe vehicles, including myself. I am hoping that the recall can be extended to these other cars desk with the exact same clock spring issues so that we can be provided with solutions that can get our cars back on the road safely. Thank you for your time.

See all problems of the 2014 Volkswagen Jetta 🔎.

The vehicle steering has been off and alignment when driving. My gas gauge has been off constantly, since I've owned the vehicle. I documented this many times and reported this to the dealership under warranty and Volkswagen care.

On Jun 4, while driving on southwards on hw17 the steering became unresponsive. Eventually, the car, with four passengers, hit the curb. The vehicle is yet to be inspected by dealership, vw representative or repair shop person. I plan to take the car to repair shop, when they open on Monday, Jun 6. The car engine malfunction light had turned on.

The contact owns a 2011 Volkswagen Jetta. The contact stated while driving approximately 30 mph, the steering wheel locked and the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to several independent mechanics; however, there was no failure detected. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v615000 (electrical system, steering). The manufacturer was not notified of the failure. The approximate failure mileage was 126,600.

You will be driving the car and it will shut off with no warning. You can not steer th ecat you have no brakes.

The clock spring in this vehicle has failed in a vehicle that currently has less than 36k miles. There were no warnings or lights prior to failure. The controls on steering wheel and the vehicle’s horn no longer work as a result. When inspected by the local dealership, they also informed us that the airbag may not deploy in the event of an accident. The dealership also told us that the replacement part is backordered and that they could not provide a date that the part would be available. The vehicle feels unsafe to drive since we do not know if the airbag works or not. Vw seems to be in no hurry to provide a fix.

When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on.

See all problems of the 2020 Volkswagen Jetta 🔎.

Srs system error, says my seatbelt is not fastened when it is, warning chime and light intermittently will continue to chime with light illuminated saying my seatbelt is not fastened. When key is inserted wheel will sometimes not unlock allowing the key to turn from off to accessory or start position, as if the key isn’t working properly.