general problems of the 2014 Volkswagen Passat - part 2

Car keeps randomly shutting off. Loses power while idling and difficult to start. Will lose power and cut off also while driving. Check engine light will not stay on or come on.

Takata inflator replaced, 2 months later, while driving, and turning the corner at low speed, on a city street, into my subdivision at approximately 3-5 miles per hour, during a snow storm. The air bag light illuminates, hear crunching sound coming from steering column, immediately following, I have no horn or steering wheel control buttons. I now hear the same crunching sound coming from the steering column every time I turn the wheel. Called dealer, advised it sounds like the clock switch which commonly fails and would cost around $900 to repair and was not under warranty, since I had 40k at the time of incident. I was advised that my air bag will not work without repair.

In August of 2017, my airbag light came on and my horn stopped working. There was also a clicking sound when turning the steering wheel. I took the vehicle to Volkswagen and was informed that the clock spring had failed and needed to be replaced. After conducting some research, I found that other 2014 Passats had been recalled for the same exact issue. My VIN was not covered under the recall, and so I had to pay out of pocket for a new clock spring. I believe that the Volkswagen recall was not broad enough to cover all vehicles affected. I reported this to the NHTSA at the time of the incident. However, about 6 months later, my vehicle began having the same issues. I was informed that the second clock spring had failed and needed to be replaced. Because the part was new, Volkswagen covered the repairs. I did not report this second occurrence of clock spring failure at the time. I am reporting the re-occurrence of the clock spring failure now, as I still hope the initial recall will be expanded and that I will get refunded from replacing it the first time. I hope this additional information can help with any ongoing investigations. I am providing documentation of both instances of clock spring failure in my 2014 Passat.

My vehicle has a recall that when taken to Volkswagen dealer has not been complete, also after programing the transmission my vehicle skips gears. .

Heat shield/boost hose, inlet air box housing snow flap replacement & oxy,. 2. 0l tdi engine(gen 2 automatic transmision0.

Heater not blowing hot air. This seems to be a major problem and vw even recognizes the issue. This should be a recall warranty item. Here is a link provided to what I have found. Https://f01. Justanswer. Com/kyleskrautcar/1c235176-e1b5-4388-847a-18433040b6b5_v801601. Pdf.

When outside temperature reaches below 30 degrees f the driver side lock freezes making it impossible to open this door. Only means of entry and egress is through the passenger side door. Investigation of this issue, led to countless websites and forums that address this same concern with driver side door lock freezing on Volkswagen products. Could lead to a potential safety issue existing the vehicle.

My leased vw Passat 2014 check engine light was fixed by the dealer and was from a faulty exhaust flap. They want to charge me $485 for the flap; till 2012 the same part was given an extended warranty upto 120,000 miles because of multiple failures; so after the "fix", the same part (two model years later) has failed at 60,000 miles; vw cust support does not want to cover the repair on my car as they have not heard of this problem for the 2014 model. I think it is very unusual for an exhaust part to fail like this specially when it was supposed to have been "fixed". I am looking for some help in understanding why vw is not extending the warranty on the same part on the 2014 car when it was being covered till 2012 and supposedly resolved. Vw can ignore individual complaints and I am sure that they would not share with me if there have been more complaints of the same nature from other customers. I am hoping that by writing to you, a record is created in case others like me lodge a similar complaint with your agency. Thank you.

Battery light came on. Then headlights began to darken,power steering failed, abs brake light warning came on, airbag warning light came on, tpms light came on, low fuel light came on, engine became sluggish with little acceleration, speedometer went out and all lights in car went out. I could barely control, move or turn car. This happened after my 40k mile service 4 days ago. Everything checked out fine at that time.

When I got Passat se I did research and I thought it was a safe car. My first priority to lease a car was safety. On April 2016 I got a letter from vw that airbag on front is not safe and it may causes serious injury or death. It been almost 10 months and still there is no words on when it will be fix. What is going to happen if I get in accident and die? who would fulfill my place for my kids? I want to change the car or have vw buy my car back. I want to live with my family not die. This is a serious safety issue and needs to be fixed right away. I got in accidentand the front airbag did not open up.

Takata recall - I want to be able to exchange out of my lease with vw credit into a newer 2016 vw that is not part of this recall. Vw is denying my request and saying my lease is not negotiable. However, on page 2 under early termination liability", it clearly states I am able to get out of my lease if there is "irreparable damage" (this is the recall that has no remedy} my 2014 Passat was hit on the 101 freeway at 55 mph and thankfully I was not injured. After two months in the repair shop, they almost totaled it, but did not. Then, I noted the recall as well on the 2014 vw> I do not feel safe driving this car and do not want to continue to drive it knowing the next time I could die due to airbag inflating. Please address this with vw credit and group of America.

Clock spring issues . Vw stated to me that my car was not under recall for the clock spring . They fixed it in June 2016 . It broke again June 2017 and was replaced. It broke again in Jan 2018 and was replaced 7 weeks later broke again. It is in need of being replaced now which will be the 5th clock spring to be put in th car. The airbag light is on horn does not work nor anything on the steering wheel due to the broken clock spring . I am the original owner and the car is paid for but I cant use it safely and can't sell it with these issues that vw will not fix. Vw corporate offices investigated determined that it infact was broken and said they would pay for my last part? but that is out of the warranty. The first repair was at 44,000 miles . The issue is that vw never addressed why they keep breaking and replacing them does not correct the problem.

Takata airbag there hasn't been 1 specific incident involving the airbags, but my car is on the list of those that should be recalled. Volkswagen didn't notify me, I found out on my own!!!.

On several occasions when I start my car it blows extremely hot air out the driver's side vents while the passenger side still follows the heater control settings. So even if I turn the temperature down so the ac kicks in it still is extremely hot on the driver's side. I tried turning off the control, restarting the car, and just about everything else and only after it sits a while does it work again. This makes for some very uncomfortable driving when it is warm outside. This happens about once a week and never when I can get it to the dealership for them to check.

Driver's door latch froze/broke on 2/18/2015. Cold morning in central nys. Could not unlock or open driver's door from outside or inside latches. Called my vw dealer and had car towed to them for repairs. I use my car for business and do substantial work in metro areas so I can not crawl in / out on passenger side at parking garages. My car has been at the local vw dealer since Feb 18 as parts are back ordered. Today I was told the part won't be available until 3/14. If the door lock/latch parts are in such demand to be back-ordered for a month, this tells me the that the problem is prolific. I'm considered outside of warranty as well and have been quoted $500. 00 for repair. I guess that's bye-bye to my vw loyalty credit I was hoping to use for routine maintenance items like oil changes. In addition, I had to rent a car at a rate of $300/week so this little gem has gotten quite costly.

Heater core was plugged. Vw did replace it under a TSB but friends of mine state their heater cores plugged again after having them replaced once. I was warm defrost on the drivers side and cold on the passenger side. Wouldn't even defrost the windshield so I could see with frost on it.

In cold weather, the driver door would not open from outside or inside. All other doors worked properly. At initial service request, problem would not duplicate once car was warm. Service manager said he'd seen this problem previously. After phone calls, emails, and diagnostic service appointment ,vw did replace the door latch assembly at no charge. Retail replacement was quoted at $500. Concern is of utmost importance because potential existed that I could not exit my car in an emergency.

My car has an open recall for the takata air bag situation. It' been open since February it's now August. As I understand it, the airbag apparatus is subject to corrosion in humid warm climates. I live in brevard county florida, on the coast subject to high humidity and heat. My neighbor has an Acura which is also subject to the recall. Since Acura thinks more of it's clients they made arrangements for a rental car for them until the fix finally came in, in July. Maybe if vw had to do the same they may expedite my repair so my wife and I aren't risking our lives every time we have to drive our vw. Any help is welcomed.

Exploding sunroof while driving 55 mph in normal weather conditions; glass was pushed outward.

My daughters 2014 vw Passat tdi failed on Friday, 2/27/2015. Her car lost power and was making whirling and clanking noises. She of course pulled over and turned the vehicle off right away. There was no warning light of any kind, even when I turned it on briefly to see what was happening. After a very brief start, I could see what she was talking about along with a very strong oil burning smell. There was no oil leaking from the car anywhere, but I did notice when I pulled the oil dip stick that there was no oil. It apparently had burned it up. We had the car towed directly to don beyer vw and went the next day (she broke down late evening). We asked the service center if this was a common issue and they said no. However, when we explained what happened, they immediately said it sounded like the turbo failed. Interesting that I am finding on the internet many other individuals with the same issue so I don't quite trust that was the case. We were also informed by them that they are upgrading the turbo in these vehicles as well as extending the warranty to 120,000 miles??? if this is not a common issue, why would vw do this. . .

No heat from passenger hvac vents. Vehicle defrost/visibility capability seriously compromised. Heater core clogged, replaced under warranty.

The sunroof shattered while driving on the freeway. Nothing hit the vehicle yet vw refused to repair the damaged sunroof. Three passengers can attest to the fact nothing hit the vehicle and nothing entered the vehicle through the sunroof. It simply shattered.

Whenever outside temperature reaches below 20 degrees f the driver side lock freezes making it impossible to open this door. This is a safety hazard, as the only means of entry and egress is through the passenger side door. In the event of a crash, submersion in water, fire, or other type incident, there is significant risk, should the driver need to exit the vehicle. I have called Volkswagen customer care on three separate occasions (case numbers are documented, calls recorded), only to be reassured that they have not had any other calls regarding this. The solution (help) that they offer is to have me bring the vehicle to my dealership when the lock is froze, so the dealer can see the lock when it is in this condition. In essence, they are asking me to drive a vehicle they manufactured with a significant safety concern to my dealership when it is the most unsafe to drive. Should I or anyone else have a need to exit the vehicle when the driver side lock is frozen, there is no way to do this. This poses an imminent health threat, and could result in loss of life or limb. As I started investigating this issue, I have found countless websites and forums that address this same concern with driver side door lock freezing on Volkswagen products, to the extent that it really makes me wonder why our government is not entrenched in this issue. I would appreciate a response to this concern that I raise. If you have not heard about this issue prior to my writing, please consider this as official notification that I have a significant safety concern that warrants government investigation. Furthermore, this issue presents a clear and present danger, and immanent risk to consumer health and safety, and now you have notification. I appreciate your time, and look forward to your response. Sincerely, james baldwin.