Electrical Infotainment Problems of Volkswagen Passat

Volkswagen Passat owners have reported 2 problems related to electrical infotainment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Passat based on all problems reported for the Passat.

1 Electrical Infotainment problem of the 2021 Volkswagen Passat

Failure Date: 08/04/2025

See attached document for complaint.

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2 Electrical Infotainment problem of the 2017 Volkswagen Passat

Failure Date: 09/01/2019

I drive 90 miles total daily, to and from work (45 mi each way). I currently have 87,050 miles on my vehicle. Shortly after my 36,000 mile warranty expired, I started experience issues with my infotainment system. Searching online I discovered many other owners with identical problems. The radio would freeze, where I could not change the preset tuning stations. I would have to hold the power button, (while driving on highway) for the infotainment system to reset. As time went on, I started experiencing "dead spots" on the touch screen. No matter what I do, areas where the "dead spots" are, is unusable. You cannot activate the function you need, where the "dead spots" are at. I contacted my local dealership, but they were no help. This has to be a known problem, and vw should repair or replace the infotainment system at their cost.

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