general problems of the 2010 Volkswagen Routan - part 2

95 problems related to electrical system have been reported for the 2010 Volkswagen Routan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Volkswagen Routan based on all problems reported for the 2010 Routan.

36 Electrical System problem

Failure Date: 10/14/2018

My van shut down while driving again. I was slowing down to a stop at a light and the engine lost power and I lost power steering and brakes.

37 Electrical System problem

Failure Date: 10/05/2018

My car died while driving it at 50 miles an hour with my two kids in it! it has since died multiple times (I don't allow my children in it anymore, but it has died with me alone in it to and from the mechanics) and refused to start multiple times. We have had to have the battery replaced twice. When I had it inspected and diagnosed by my mechanic (who specializes in vws and Audi�s) he told me it was a recalled part. When I brought it to the vw dealership they told me I needed to contact vw coporate to get a claim number. When I called corporate they told me my vehicle didn't quality for the recall (even though it was my car fits the model, timeframe, and diagnosis of the recall) and they refuse to honor it. This is dangerous and is going to get someone killed!.

38 Electrical System problem

Failure Date: 08/23/2018

Nhtsa campaign id number: 11v151000. My car shuts off while driving it. It goes into auxiliary you need to safely pull it to the side of the road and restart it. This has occurred multiple times. Experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. An engine shutting off suddenly while driving could increase the risk of a crash.

39 Electrical System problem

Failure Date: 04/11/2018

The contact owns a 2010 Volkswagen Routan. While driving 25 mph, the vehicle stalled without warning. The contact was able to restart the vehicle and drove home. The dealer was not notified and the vehicle was not diagnosed or repaired. The manufacturer was notified and informed the contact that the failure was not associated with a recall. The contact referenced NHTSA campaign number: 11v151000 (electrical system) as a possible cause of the failure. The failure mileage was 76,000.

40 Electrical System problem

Failure Date: 03/13/2018

There was a recall on the minivan Routans I just bought it is exhibiting the key fob issue. Where the car just shuts down. I'm not seeing my vehicle there at all can you assist. Not really able to demonstrate it consistently but my wife and I have seen it happen twice so far.

41 Electrical System problem

Failure Date: 03/07/2018

2010 volkswagon Routan has stopped in mid traffic going 30-40 mph on a busy road. Lights and audio have flickered, then turn off. Car spontaneously starts and stops any given time in motion and standing still, and cannot be jumped to revive. Have been in the car with my children and have had it stop in the middle of the road. We have had it less than a year, completely unsafe. Told the exact recall doesn't apply to my VIN#.

42 Electrical System problem

Failure Date: 02/25/2018

While the car is being driven, at times the engine will cut out, leaving the car in "on" but with no engine power. We then have to pull the steering wheel (with no power steering because the engine is off) to get the car to the side of the road. We then have to put the car in park to start it again. When the engine cuts out while driving, we lose power steering and brakes so steering and stopping the car become tremendously hard to do. Extremely dangerous. This has happened 10 times to us in the last year. There is a recall from 2011 and an extension to that recall in 2015, for the same make/model/year I have. However, vw has told me recalls are VIN specific and not enough people who have the same build as me have complained, for them to issue another extension. Vw recall #28hi & NHTSA id#15v194000 - I'm having the same exact symptoms, but no help from vw because my VIN does not have a "recall" tag for this issue.

43 Electrical System problem

Failure Date: 01/17/2018

Tl the contacts owns a 2010 Volkswagen Routan. When the contact opened the driver's door, snow fell onto the power window switch. After the contact cleaned the snow off the switch, she later smelled a burning oder coming from the door. The contact attempted to use the window later in the day, but the window failed to go down. The contact checked the fuses and other components on the vehicle, but could not find the cause of the failure. The contact felt that water from the melted snow caused the failure. The vehicle was not taken to a dealer and the manufacturer was not contacted. The failure mileage was 148,845.

44 Electrical System problem

Failure Date: 08/20/2017

While vehicle is in motion, engine and all electrical will shut off. This has happened several times since 08/20/2010.

45 Electrical System problem

Failure Date: 08/08/2017

"takata recall" DE repente se dejo DE funcionar la llave y el control DE mando y se laqueo ya no se puede poner en marcha no reconose la llave esta lakeado conpletamente.

46 Electrical System problem

Failure Date: 07/26/2017

First my car was having problems starting. I heard a clicking sound when trying to turn the car over. Took out the key and tried again and it started right up. Took battery to get tested, battery was fine. A few weeks later while driving in a parking lot the car turned off on me. It has turned off on several occasions at very low speeds. I was driving straight. This didn't trouble me until I was driving 45 mph and the vehicle cut off. Luckily no one was behind me as there are no shoulders on the road where I live and I was able to stop and restart the car. Have taken the car into the dealership and they are unable to replicate any of what I've described. They do believe it is the module and have indicated that the parts were recalled but not for my VIN. We are concerned that the vehicle is a safety hazard and as I continue to put mileage on my vehicle that it will just get worst. Many people online complain about the same issues and their vins were also not covered.

47 Electrical System problem

Failure Date: 07/10/2017

The contact owns a 2010 Volkswagen Routan. The contact stated while driving at various speeds the vehicle would shut off randomly. The contact stated traction control warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 11v151000 (electrical system) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 147,833.

48 Electrical System problem

Failure Date: 07/03/2017

Van warning lights come on without notice; when driven instrument panel lights flicker and dim, audio system cuts off and on while driving. Was taken to dealer and had tipm was replaced and issue still persists.

49 Electrical System problem

Failure Date: 05/27/2017

For the last couple of years, we have experienced our vehicle locking up, shutting off in mid-drive and sometimes losing breaks up to 4 times a day. We have had it looked at and diagnosed and the computers do not record these events. This is a known problem with these vehicles, however, my VIN doesn't qualify to have any parts replaced. I recently contacted vw via telephone because my car jerked very hard to the left, luckily, nobody was coming the opposite direction. I was told to take it to the nearest dealership (an hour away) and that all costs would be mine. I have two small boys. It's currently at a dealership after being towed for two hours and I will have to come out of pocket to fix this very dangerous known malfunction.

50 Electrical System problem

Failure Date: 05/21/2017

The engine shuts off suddenly while driving occurred on a city street, numerous times. There is a recall for the 2010 vw Routan having this issue (recall no. 28g1/u8), however according to vw, the VIN is not covered. The date listed below is the occurrence of the latest incident.

51 Electrical System problem

Failure Date: 05/01/2017

Volkswagen Routan 2010 will turn off while in motion, on highway, street, or when stationary. Car is an automatic and will not adjust to the proper gear when driving. When in drive the car will act as if it is in neutral and roll backwards and will not kick into first gear. The electronic system never works properly and is constantly needing new batteries very few months. This car is unstable, unsafe, and unreliable! the Volkswagen Routan 2010 needs to be recalled immediately!.

52 Electrical System problem

Failure Date: 04/26/2017

While operating the vehicle the car stalled an simply stopped in the middle of driving. Completely ridiculous, very dangerous! your website states that vehicles same year, make and model and manfu date thevsame have recalls for exact same issue. This is urgent. This could cause the death of me or my family. It must be fixed by vw, especially when recalls are there for some.

53 Electrical System problem

Failure Date: 03/10/2017

Car goes off when is running.

54 Electrical System problem

Failure Date: 02/01/2017

Electrical system: vehicle not part of existing recall. Have owned car since new. In 2014, vehicle lost all electrical power while driving, steering, braking etc. Was able to pull to side of road, restart vehicle, and get to dealership. Do not know exact mileage now at the time, probably around 40000. Vw replaced the ignition and reprogrammed existing fobs. Feb 2017, vehicle has same issue re-appearing. Vw says not ignition and is tipm going bad, even though same issue. Our VIN does not show for either of the 2 current recalls, but have same issue and vw will not fix since no longer under warranty. Vehicle losing all power and control while in motion is major safety hazard and vw does not seem to know where true issue lies and cannot explain why this 2010 Routan is not recalled why others are, that have same issue. Also, Routan uses same parts as Chrysler tipm recall, but why vw not recalling tipm. Both ignition recall and tipm issue can be catastrophic while driving, but this Routan does not have any recall noted.

55 Electrical System problem

Failure Date: 01/21/2017

Urgent issue-safety my vehicle is experiencing issues with shutting down while in motion. I travel on the turnpike to work each day and it has happened a couple times now. I am absolutely afraid to drive the vehicle that I am not going to be able to get off the road. I contacted vw and gave them to VIN to check on recalls and they state that my vehicle is not showing a recall for this issue. I did some research and seen that they have had 2 recalls (11v151000-March 2011 and 15v194000-April 2015) for this very issue. Additionally on this site I can see the vehicle has have 130+ complaints with 70+ of them being for this issue with the vehicle shutting off while driving. I am absolutely astonished that vw has had 2 safety recalls for this issue and continue to receive complaints and yet they have just not recalled all vehicles. This is a serious safety concern for not only myself and my family but others out there on the road with me and my vw. Please don't wait for people to be killied in accidents before you take action.

56 Electrical System problem

Failure Date: 12/19/2016

The key slips out of the on position and the electronic system does not engage. I thought my vehicle was part of the recall issued by vw in 2015 (part 573 safety recall), but when I took it to the dealer to be diagnosed and repaired, I was informed that this recall is VIN specific and my VIN was not a part of the recall and therefore the repair would not be covered by vw. I called vw and they told me the same thing, even though it is the exact same problem that is listed in the recall and the part that needs to be replaced is the win module. I need help!.

57 Electrical System problem

Failure Date: 11/11/2016

Intermittent engine failure. 2010 vw Routan sel. 4. 0 engine. Car turns completely off while driving. No engine codes or check engine light come on. Dealers cannot repair and be says this be is not on the recall for this specific problem. It has happened on the highway and recently just pulling down the street at low speed which caused an accident when all systems failed. The car will start right back up. We make sure there are no key chains on the fob but it makes no difference. Only advise I get from dealers is trade it in as it is a known problem. I cannot in good faith trade it in to another family to get killed in when it shuts down. This van is a death trap for families and is unacceptable vw knows if the issue but won't include it.

58 Electrical System problem

Failure Date: 08/28/2016

I am writing to address a safety issue I have with my vehicle, a 2010 Volkswagen Routan. My husband and I purchased this car last year and shortly after its purchase started to experience electrical issues with the vehicle. These issues included warning lights on the dash illuminating, power failures of the dash board gauges (specifically the speed gauge) and radio, and most alarmingly the car would completely stall and lose power. This issue of losing power to the entire car has happened both while the car is in motion and while it has been stopped at traffic lights, as well as at high and low speeds. We took the car to a local vw dealership hoping they might be able to diagnose the issue and fix it. After nearly 3 weeks of having different parts replaced, being told the issue was solved it was not. When driving the vehicle with only the key in the ignition it performs better, although still dies occasionally, but with anything on the keyring it will die almost instantly. It wasn¿t until after removing our car from this dealership that we learned about a recall on the vw Routans that seemed very similar to the issues we were experiencing. Upon research we discovered that our vehicle was produced within the same month of the recalled vehicles but apparently not before the ending date of that recall. So other vw dealerships would be happy to replace the malfunctioning part but at an out of pocket cost for us, which we simply cannot afford, especially after the bill we are still working to pay for other unnecessary work. As a consumer it is very frustrating to have a vehicle that is clearly demonstrating the same issues as previously recalled vehicles but does not fall under that recall. We have reduced to only driving this vehicle as necessary and no longer use it to transport our two young children as we fear greatly for their safety.

59 Electrical System problem

Failure Date: 07/29/2016

The engine is turning off. No power steering or brakes. Going between 20 to 40 miles per hour.

60 Electrical System problem

Failure Date: 07/05/2016

Car flashes abs esp skid control monitor, shuts car off while driving. Goes back off, does it again. Locks the car, won't start, then starts a bit later. Cooling system , heater hose issues, brake issues, cruise control shuts off randomly. Could kill someone. Internet search esp Volkswagenddefect. Comvolkswagen_routan_problems. Htm all exactly what I have experienced since purchasing this vehicle a year ago. Afraid to drive it.

61 Electrical System problem

Failure Date: 05/09/2016

The contact owns a 2010 Volkswagen Routan. While attempting to start the vehicle, it would not start. The contact had to make about ten attempts before the vehicle would start. The failure occurred intermittently. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 15v194000 (electrical system); however, the vehicles production date (03/25/2010) fell within the dates of the affected vehicles. The manufacturer was made aware of the failure. The failure mileage was unknown.

62 Electrical System problem

Failure Date: 03/11/2016

Sometimes the electric throttle light comes on and prevents my car from starting. When I call for a tow truck to take it to the dealer to get it checked, it starts back up and the dealership can't find anything wrong. Then on my way home, it does it again. Sometimes I have to wait a few hours and sometimes a few days. It usually happens when the car is stationary. This has been going on for a few months now. The most recent was Friday March 11, 2016.

63 Electrical System problem

Failure Date: 12/18/2015

While driving in low gears (2nd, 3rd) car will stall out. Power steering and power brakes no longer functioning, making the care very difficult to manuever. This is especially scary while driving in snow/ice. Making with even more dangerous is stalling while on back roads or curves, if I'm stalled in the middle of the road, another car might not be able to stop and run into me. Jerking movements are also occuring when driving at low speeds when not accelerating, like car is going to stall. VIN is not included in recall, but it is the same problem that was recalled on other 2010 Routans.

64 Electrical System problem

Failure Date: 09/15/2015

Driver side front door automatic lock stopped working. Lock does not go up via remote key fob or by internal lock switch. The only way to get the door to unlock is to enter the vehicle via a different door and use the manual internal handle to open the door. Sometimes the lock does not go down either, leaving my car unlocked and vulnerable to theft. This is a safety hazard as I am not able to enter the driver side of the vehicle in a timely manner. Plus I have three small children and my hands are often full.

65 Electrical System problem

Failure Date: 08/03/2015

The contact owns a 2010 Volkswagen Routan. The contact stated that the engine stalled without warning. The vehicle resumed normaloperation once it was restarted. The vehicle was taken to the dealer. The vehicle was not repaired. The contact stated that the failure was directly related to NHTSA campaign number: 15v194000 (electrical system: ignition: switch); however, the VIN number was not included. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.

66 Electrical System problem

Failure Date: 08/03/2015

This has happened sporadically and luckily not on the freeway. What happens is that I am just driving along and the engine just shuts down with no warning. All other systems are still functioning (ie radio), but anything related to the engine is shut down. Car can be easily restarted in either the park or neutral position. This problem, when it happens, usually occurs within a few minutes of starting the car and driving. Has not happened during a drive (meaning that I have been driving for a bit). This car was part of the recall back in 2011 and had the win module replaced. However, even though my car was part of the target group of 2010 Routans that were manufactured during the recalled period, I am not part of the recall because the win module was replaced back in 2011. What is funny is that 2009 models who also had their win modules replaced during the earlier recall can get the necessary repairs under this new recall (15v194000). I have read complaints from others with similar issues as me and also had their car serviced under the prior recall, and we continue to have the same issue of the engine shutting down for no reason. Why are 2010 models repaired under the earlier recall excluded, but not 2009 recall-repaired models not?.

67 Electrical System problem

Failure Date: 07/10/2015

Car occasionally stalls but could be restarted. Then simply would not start with 'badkey' error. After disconnecting/reconnecting the battery, the car started then would not turn off. You can turn the key to the off position and remove it, the vehicle will still run. It appears to have all of the symptoms of NHTSA campaign number: 15v194000 which resulted in a recall however vw says that my VIN is not part of the recall.

68 Electrical System problem

Failure Date: 05/01/2015

Several times over the few months when I go to start my van I turn the key and all the lights come on, on the dash yet the vehicle does not start. There is no noise associated with this incident. It can take several tries to get the van to start.

69 Electrical System problem

Failure Date: 03/16/2015

I purchased this vehicle in March of 2015 when my vehicle shut down and rebooted itself while driving. Since 2019-present, my vehicle shuts off while driving and will restart back up maybe 5 mins, an hour or so later. The abs, check engine, airbag, and other lights on the dashboards come on and remain on, in which, my car begins to make a beeping sound. The headlights, wipers, and sometimes my horn goes on and off by itself. When my vehicle shuts off, so does my ability to steer the wheel, it locks up. When I turn the air on in the car, my car begins to shake as well. Also, I have replaced my car battery, alternator, and starter two times this year and my vehicle still have the same issue.

70 Electrical System problem

Failure Date: 01/21/2015

This will be the third time that my fiance and I are experiencing this problem. I have taken my van back to the dealership the first week of January 2015, it hasn't been 2 weeks and the problem has come back. The van is going back to the dealership to get fixed. This morning the windshield wipers turned on and won't turn off or stop when we turn the switch to turn off, the turning signal blinkers, and the heated seats won't turn on at all. We called the dealership and they said the manufacture fixed it but they don't understand why it¿s happening. To cover ourselves we have a video of the problem as it happened this morning. We depend on this van when we to transport my 3 kids I don't want to keep thinking something will happened on the road while in use or cause or be in an accident especially that the turning signals won't turn on. Please investigate.



Routan Service Bulletins
Routan Safety Recalls